user
Hollywood Beauty Supply
2255 Murfreesboro Pike, Nashville, TN 37217, United States
Appearance
Hollywood Beauty Supply
Comments
Ch
Review №1

Many many hair products to choose from. Nice sales and love the contactless pay methods.

K
Review №2

I have been going to this store over 10 years. The original management team was great. Very nice. Never had a problem. Unfortunately, cannot say the same for one of the women that work there now. A mistake was made by one of their employees. In speaking with the older female/manager instead of addressing the issue professionally, she resulted to trying to insult me and stereotyping African Americans. I usually always double-check my purchases so I take part of the responsibility as well. Great customer service would have at least apologized for the error and that would have suffice but that was not the case. There are several hair stores on that street alone so customer service is imperative. Unfortunately, there are very little black owned hair stores to spend my money. I will find another place to spend my money as well as my family and friends. We can longer stand for racial insensitivity or racial bias.

Yo
Review №3

The girls here were super helpful when it came to finding what I was looking for.

Ma
Review №4

The selection of products here is awesome. I didnt find exactly what I was looking for because the store carries more products for ethnic women than white women but the staff is friendly and helpful. Prices are comparable to other stores similar in the area.

2W
Review №5

Thank you so much Ms. Kay you were super helpful and I appreciate the suggestion on the perfect edge control.GO SEE HER TO FIND OUT WHICH ONE THAT REALLY WORKS LOL !!!

He
Review №6

The worker was so nice and helpful!!

Ni
Review №7

Great crochet hair selection

Fr
Review №8

My friend said they had a great selection of products. Price reasonably and helpful

st
Review №9

Always has what I am looking for and also great customer service

Si
Review №10

I’m not too sure where these negative comments about mistreating black people are coming from .I have always been treated with respect when coming to this beauty supply. They are always very happy to help and are very trustful. I have seen many things transpire in the store and they always handle it with grace and with dignity. This is a wonderful business, and as a black woman, I that they are very supportive of our people . I have also had many BLACK friends work here and they loved it and love the ones that not only own it but work here.

R
Review №11

Horrible customer service. My mother just spend a lot of money with these people. Went to her car and found her car battery dead. She went back inside the store to get a address and use the restroom they wouldnt let her use the restroom. So she asked for a refund of the stuff that she just bought they refused to give her a refund only store credit. These are some heartless people dont waste your money on them.

De
Review №12

Always go there. My beautician has a account there I get her discount. They have never been disrespectful so far. I don’t get followed around the store ever and have been many times. I get my stuff and have even took stuff back with no problem my beautician will call them and tell them I am bringing it back and they give me what she tells them.

To
Review №13

Variety of choices. Was looking for crochet faux locs. Very satisfied with prices.

Ja
Review №14

I love this place. The selection of things in general could be more but then again, it’s a small place.I typically call ahead for what I want and they’ll have it at the counter ready and waiting. I’ve NEVER been treated badly and the staff is always beyond accommodating

Ja
Review №15

Staff was helpful. Love the costume rings=)

Ad
Review №16

Good services

Ja
Review №17

Cheap jewelry, accessories, and more.

Ti
Review №18

The mask and wig selections are awesome.Stop in if you have a chance.

El
Review №19

Great place.

Yv
Review №20

Loved it

Sh
Review №21

Favorite neighborhood hair store.Know the owner in person.Very nice and respectful person. Nice employees. Very helpful! Have a wide spread of everything.Always have a wonderful and a great experience. Been shopping at location for 3yrs.Always walk out with a smile of being satisfy

sh
Review №22

This store aways has a nice selection of wigs and extensions. Reps are friendly too

Yo
Review №23

Ive been in Hollywood hair beauty store so many and every single time I get very negative and rude attitudes from the workers. The only one in there thats nice to me is the young girl so Ive decided as of today I will order my braiding hair on line and will never step foot in that place again! Also forgot to mention Im a license beautician and Ive sent customers in there so they should definitely give me more respectso that really shows you how rude they are!

Da
Review №24

Great store, nice selection of products and hair. The customer service is great. They have sales girls in their so do a great job and theyre very patient with customers.

Al
Review №25

I bought a wig and the staff was very friendly and helpful. It took awhile to decide and they were very patient. They had some food wigs for really good prices

Ms
Review №26

Many hair products to suit your needs including masks and other clothing essentials.

Ie
Review №27

I was in Hollywood hair on Murfreesboro Rd to pick something up for my wife and daughter. There were three young Somalian girls in line. They paid for an order that was $50 on one register and then grabbed something else for a second transaction that was $23. They went to the older asian man at another register this time. He tried running the card, but it wouldnt work. He refused to switch registers because he said its the card. So the other girl handed him her own card. He said it didnt work and that he was gonna call the bank. So he picked up the phone pretending to call and within one minute said the bank said the card is no good. How is that even possible and he didnt even give a card number? He even went so far as to say the other card they used was stolen! She said I just used it here! He said When? She said, When I bought this stuff. So he then tried to charge her AGAIN for the stuff she already bought! He accused her of not actually buying it! When she tried to show him her valid receipt, he snatched it out of her hand!!! She said, Dont snatch anything out my hand. Thats so rude and bad customer service. I dont want to deal with you. She then asked the lady to ring her up. He got upset and called her a stupid b*tch! Quite naturally they responded with You dont talk to women that way and told him that he needs to watch his mouth. He said it again and told then f*ck you!!! They let him have it! They cussed him out he then leaned over the counter and swung trying to hit them but missed. So then he tried to throw heavy objects at them and told the young worker lock the door. I said No da f*ck you dont. He tried to lock them inside the store! The wife started cussing at them and the girl was ready to fight her. I was able to get the girls out the door to safety. The girls called metro meanwhile he set off the burglary alarm!! I couldnt stay due to separate legal issues but I did call 911 and told dispatch what happened. She said there is somebody in route. PLEASE STOP GIVING THEM YOUR MONEY!!! This is Hollywood Hair World Beauty Supply. They have a reputation for mistreating black people....the very people who keep them open!

Ke
Review №28

The young black girl who was the cashier was on the phone and cussing customers out, this is not customer service. Lost my service

La
Review №29

Usually have what you need.

Pe
Review №30

Really rude and uninformed about the products I went in for. Had a really pathetic interaction with the male owner (I’m assuming) where he laughed in my face for being there (I’m a white male in the beauty supply store, so what? I stay fresh) and the female behind the counter tried to sell me muslin strips *insisting* they were “pre-waxed”...? Bye Felicia. Shame, cause they had some cool clothes laying around, but I really can’t support a business like that..

Ni
Review №31

They are very rude and follow you (African Americans) around like youre going to steal something! I dropped my receipt and it got wet and the lady wouldnt even exchange my wig glue that was $9.99! Just rude and over priced in my opinion! I will never spend a dime in that store again! The only nice one is the young girl!

mi
Review №32

GREAT PRICES ... SOME OF THEM ARE NICE SOME ARENT, THIS PLACE IS RUN BY ASIANS SO THAT BEING SAID, YOU GOT GREAT PRICES BUT RUDENESS ALSO..ITS GIVE OR TAKE..BUT I GO HERE FOR MY HAIR NEEDS THEY SELL IT ALL.. SHAMPOO, CONDITIONER, WEAVE, CLOTHES..EVERYTHING

Jo
Review №33

Very friendly and helpful

Do
Review №34

My daughter love shopping there for hair products and other items that catches her eyes.

Am
Review №35

The selection is stellar, I moved about 15 miles away and I still come to this spot. They always have what I need.

Hu
Review №36

Great Wigs and A friendly staff that helps you find the right looks.

Je
Review №37

My sister Sharon went here to find a particular item. She found what she was looking for and the customer service was great.

Er
Review №38

Price are fair and the selection is massive. I come from Hermatige just to shop here. Friendly staff with quick and easy service.

Br
Review №39

Love this place! They have everything from wigs, weaves, natural hair products of all kinds, makeup including Nyx whom I love and various other items. Staff is very welcoming and sweet.

Ch
Review №40

I can always find what Im looking for.Nice and clean .I bought hair cream and earrings that were reasonably priced.

y.
Review №41

I luv this this place I can always go in and get just what I was looking for. This place has a wide selection of. Hair and wigs for all types.

Ro
Review №42

Dont offer choices in wigs. Just one color in one style. Take it or leave it. I miss my beauty supply stores in Detroit..

김훈
Review №43

They have all kinds beauty product

La
Review №44

Wonderful deals on lace front wigs one of my favorite beauty supply stores to visit

Ta
Review №45

Great selection and the staff is friendly and helpful. Definitely will be shopping here again!

La
Review №46

They dont let their primary demographic use their restroom. When I asked to use the restroom she told me that it wastt public. I let her know that Im a paying customer. After having sat in 1.5 hour traffic from downtown Nashville, naturally it was time. She told me that I could use Papa Johns and asked why I was making a big deal about it. I told her because Im not shopping at papa Johns Im Spending money here. She literally wanted me to go next door when they have a functioning restroom in their Store. Bottom line they dont want black women using their restrooms. If you read their other google reviews, there are many instances of other black women experiencing the same mistreatment and or harassment. Not worth spending money here when collectively they make all of their money from black women.

Ca
Review №47

This place pretty much have all of my hair care needs. This is my go to beauty supply store and one of the quys walking around greeting customers are hilarious

Mc
Review №48

DO NOT BUY ANY HAIR FROM THIS STORE UNLESS YOU ARE ABSOLUTELY SURE! They are extremely sneaky with the return policy. The employees got extremely rude when I asked what the problem was. I also recommend that you stand next to natural light in the store because the lighting in the store does not show true color or condition of the hair. I have been going here for years, but after my experience I will never go again.

Sh
Review №49

Worst beauty store I’ve ever been too. Rude customers service. And so you know, no exchange or refunds

Ve
Review №50

Hate being followed they walk around with you like they are shopping

Co
Review №51

Only went to one spot in store. Niece told me about certain lipstick there and it was great.

sh
Review №52

I can find things here I cant other places in Nashville.

Ki
Review №53

Good place to buy hair and hair products.

An
Review №54

I tried to return an UNOPENED package that I literally purchased the same day and they would not do a refund or an exchange. Worst customer experience ever. I wont be going back.

Za
Review №55

Great selection of products but terrible customer service. Id rather shop where my money is appreciated.

yo
Review №56

Good price and good manners there always help when I trying to looking Hair I like here

Sh
Review №57

Found exactly what we wanted

Al
Review №58

Called about prices of bundles and got told can’t say it over the phone customer service horrible

Ve
Review №59

Great staff. Helped me to pick out what I needed

Pa
Review №60

There is one man that works here and he will follow you around the entire store to see if your stealing. Very embarrassing and insulting. Completely ridiculous. Never stole anything or been accused of being a thief in my life.

Ki
Review №61

Great and a lot choices of hair 😍, loved it .

Jo
Review №62

Great place to buy black hair products

Ai
Review №63

They have a great selection of NYC makeup

Sa
Review №64

Great store have everything u need

Ru
Review №65

This store have alot to choose from but I will not be returning to this store!!!!! Im a licensed COSMETOLOGIST AND SHOWED MY LICENSE and they supposed to give 10% off purchases....NEGATIVE!!!!! SMDH I WILL CONTINUE TO GO TO KIMS ON NOLENSVILLE PK!!!!

Ch
Review №66

Very short tempered, not very helpful, take customers for granted, need more knowledgeable employees, not just sale a pruduct so I took my business else where instead. not a critic, just a customer!

Qu
Review №67

The male employee follows customers from aisle to aisle. Even when you express youre uncomfortable. I will never return. There are way too many other QUALITY hairshops in the area for this kind of disrespect and racist behavior.

Sw
Review №68

My Favorite place to go forall my hair needs

Ka
Review №69

Nice hair store with great prices

Pa
Review №70

The owner of this business, Ms. Park, hit a man across his face in the parking lot of this Hollywood Hair place. She has avoided police for almost a month. Please do NOT give this person any business as she is a disgrace!!

Da
Review №71

Good store with good hair and prices.

Ca
Review №72

Great hair and products. Wigs can be expensive

Ki
Review №73

Great hair options friendly staff

Ta
Review №74

They have just about everything, some of the products they carry are higher than other hair stores....but I always can find what I am looking for.

Wa
Review №75

Customer service at its bare minimal.

An
Review №76

They will stand by the door like you have tooking something they hair isnt all that good either ...

Lo
Review №77

Wide selection of hair and beauty products.

Ka
Review №78

They dont like Black People

Na
Review №79

Can sell a product but doesnt have product knowledge!! Ludicrous!!

In
Review №80

I love the variety

El
Review №81

I 😊love this place

bl
Review №82

Great stuff !!

Ki
Review №83

Love this spot

Re
Review №84

Vast variety of products

La
Review №85

My favorite hair store

Be
Review №86

Overstuffed with Chinese Stuff.

Li
Review №87

I like the variety !

Sh
Review №88

Best hair store in Nashville

mi
Review №89

Great Customer service

Ay
Review №90

Found exactly what i needed

La
Review №91

Prices change in minutes. Poor Customer service

Ma
Review №92

Love it there

ja
Review №93

It was good

Ch
Review №94

I spend way too much money here

A.
Review №95

Love it. Friendly

Ch
Review №96

They have every hair need possible

LI
Review №97

Large selection

Me
Review №98

Nice

김진
Review №99

Good

A
Review №100

Great

Information
85 Photos
100 Comments
3.9 Rating
  • Address:2255 Murfreesboro Pike, Nashville, TN 37217, United States
  • Phone:+1 615-360-1004
Categories
  • Cosmetics store
  • Hair extensions supplier
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations