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CPR Cell Phone Repair Nashville West
6706 Charlotte Pike #104, Nashville, TN 37209, United States
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CPR Cell Phone Repair Nashville West
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Na
Review №1

Great service! Quick, professional and you get what you pay for. I broke my iPhone XS screen today on the way to work and it lost its touch response. I heard about CPR from a coworker. I called and the gentleman told me that it wouldnt be a problem to fix, so I dropped my phone off for an hour and everything was fixed up within the time frame. Everything looks as good as new and now I can use my phone again. The repair tech mentioned that the repairs have a warranty as well from any workmanship issues so thats a plus too. Its good to know that if you ever have an issue with the repair, youve got a warranty on it.Thanks for the great service!

Mi
Review №2

I have used them and they do really good work and are at a very good and low price

Ca
Review №3

Cracked my iPhone 11 screen pretty good. CPR Nashville West was able to get me in and replace my screen in less than an hour! Phone works just as well as before I cracked it. Highly recommend.

Pa
Review №4

Great service and quick turnaround time. The young man who waited on me is very knowledgeable and patient.

ja
Review №5

Had my battery quit on me. Battery had to be ordered. They had it ordered, delivered and phone ready to pick up in less than 24 hours! Super fast friendly service!

St
Review №6

They were able to quickly change the smashed screen of my iPhone in under an hour- very friendly! I would recommend.

Cr
Review №7

Great place! Fast and affordable service! Chris was great!

Ja
Review №8

Just a question. Do y’all repair hdmi ports in game systems? The Xbox one s works normal and cuts on, it’s just the hdmi port at the back of the Xbox that’s damaged

Ra
Review №9

Awesome and quick service. My phone came out looking better than when I dropped it off.

jo
Review №10

Great service and fair pricing. Will recommend this place for cell phone repair

Pa
Review №11

I called the store and right from the jump they spoke to me like i was stupid and as if they knew more which they probably do it’s there profession but that doesn’t mean they should speak to me with disrespect. would’ve gave them my business if they were nice.

Da
Review №12

We are very pleased with their service.After trying the big box stores were we bought Big screen and computer,after one year they went down.Ee took them back to repair and they not only did not fix it properly but trashed the coverings when reassembling.CPR told us up front the issues and actually fixed the problem.Its great to know customer service still is alive and well at CPR.THANKS GUYS!

To
Review №13

Wonderful experience at the Nashville West Location! Called on 3/18 because my daughter shattered her iPad screen. She has Autism and uses the iPad regularly. I called and the employee working agreed to repair it that day within a few hours. The first screen did not work properly and the employee stayed late to get it working for my daughter. I could not be more pleased with the service and care provided!

Sa
Review №14

I have a work / personal IPhone 7 plus that was not accepting a hard reset or any type of reboot. Had been on the phone with Apple they couldnt help, downloaded an app that was suppose to fix all the issues and unlock it. That didnt work either. I took it to ubreakIfix they kept it a few hours they couldnt fix it either.We called CPR and I think the sales guys name that helped me was Chris young guy with long black hair. He gave us a a diagnoses over the phone before we got there of what he figured it was just from a short conversation. Sure enough he nailed it. The ear piece speaker was shorted out and wouldnt allow it to power up. He had my phone back alive in no time when everyone else was at a total loss.Thanks again Chris for getting my phone back up and running!I certainly will recommend you all to all I come in contact with that have cell phone or computer issues.Sincerely,Sam

Ro
Review №15

Had battery replaced work completed efficient ly and successful ly

Sm
Review №16

Outstanding experience!! It was my first experience, so I really didnt know what to expect. Chris was an absolute professional from start to finish. I messed up a RAM upgrade on my PC and Chris had it running better than ever in no time at all. I am utterly shocked and overjoyed with how well the experience went. I work from home so having a functioning PC is critical. Chris clearly understood this, swiftly went to work and got the job done. I cant say enough good enough things about this place and I strongly look forward to doing more business with them. Chris, you did an amazing job and really saved me from a massive headache. Thank you again for everything!

La
Review №17

The service was fast and friendly. My repair was completed in about an hour!

Em
Review №18

They were really helpful and friendly. They were very upfront and informative and ended up fixing my phone very quickly.

Ka
Review №19

This is the second time that I’ve used CPR for a cracked screen on my iPhone. Yes, I’m a clutz. They are very professional, up front with costs and service and do a very good job in a timely manner. Both times I made an appointment and chose first appointment of the day. Today I made the appointment the same day. I highly recommend CPR.

Pa
Review №20

Fast, curtious service with very reasonable prices.

Me
Review №21

Friendly staff, great service, great environment, very organized, time and money efficient, reasonable prices and prices are negotiable. I would definitely recommend this place to anyone that needs a phone to be fixed.

Al
Review №22

It was a tragic day. It was a Thursday afternoon and I was doing an online mid term exam whilst drinking a cup of tea. As I reached over to type something, I knocked my entire cup of tea all over my keyboard. My MacBook ended up drinking more tea than I did.I was frustrated and convinced my computer was dead. I must admit I couldn’t control myself and did try to power it on soon then I should have. Just before I was going to give up, I figured it’d be a good idea to take it into at least one repair shop. I chose CPR.The gentlemen who helped me was really nice and informative. He stated that my initial charge will be $50 and if the computer is revived the. I will just pay $50 additional on top. That afternoon I got a call while at work from CPR, my computer was ALIVE!!I’m thankful for a working computer and will be more careful from here on out. I will remember CPR and continue to use them and recommend their services.

Ch
Review №23

These people are amazing. I shattered the camera lens, so I called to see how long it takes them to get the part in as well as a price and repair time.All I said to the guy that answered the phone is what phone I have and my issue. He apologized for not having the lens in stock, but he is getting more tomorrow around noon(another repair place said they would it in a week). He then told me the price and time with out my even asking. CPRs price for the part AND labor was three times less then what the other people wanted just to order the part.So we went in the next day at 11:45 they said 20-30 minutes. We went across the parking lot to another store for 10 minutes we were sitting in our truck and they came out and told us my phone was ready we were out the door by like 12:05.In short great people, better prices and faster repairs. All my repairs will go to CPR Cell Phone Repair from now on.

Ro
Review №24

Great experience. I was able to get my cell phone repaired in just a few hours! Good service.

‘‘
Review №25

If you need a cellphone repair maybe go here. But if you need to get anything other than that I would try to avoid it. Seem like the person their wanted to avoid a computer repair which is fairly easy but didn’t want to fix my self. And the greeting and service was horrible. Felt like I didn’t belong their. I don’t think they do estimates or diagnostics I had to tell him what was wrong with my computer well what I thought was wrong. So I can’t tell you if their service are good or bad I would just try to avoid it.I ended up going to youbreakitwefixit (however you spell) I was greeted nice and friendly he asked me can I do a diagnostic on the computer and said I will call you the next business day to see what is wrong with it. Plus more just more friendly.

Ch
Review №26

I walked in without an appointment today and two hours later my nightmare was over. Price was fair 👍

Al
Review №27

First time at CPR saved my phone. It went dead without warning. Took it to my usual repair shop and they said not worth fixing and i should forget about info i needed on it. CPR said they might be able to fix it. And they did. Got my data back. Thanks guys.

ne
Review №28

Wondering why this location shows up on my google account never been there. My iPhone which apple say can’t be hacked is hacked. My brother knows computers and from where and showed it to me on msn. Com go to tools it will show the browsers going crazy long address.

Co
Review №29

A bit pricy, it was over $200 to fix my iphone X screen, they were nice, and very fast, less than 30 mins. They did offer to clean out my charging port and speakers but did not follow through. I pulled out a chunk of lint when I got home and was having charging issues. All is good. Best Buy seems to be the best place cost wise.

Cr
Review №30

Granted this place is busy, my issue was addressed quickly and my issue was resolved! Thanks Phil! and costed WAY WAY less than what apple wanted to charge to fix a simple issue!

Ja
Review №31

Friendly and quick service. The quality of the repair was very good. If I have another cell phone incident I would use them again!

Ti
Review №32

I thought I had lost everything in my old phone but the people there are brilliant and know exactly what to do to recover the information from your phone to one of their practically new phones that are about a quarter of the price that youd buy at AT&T or Sprint or 1 of those other rip off places!! They did it my matter of minutes and extremely reasonable on price! I hope I dont have to go back because I dont want to have problems with my phone anymore. But if I do CPR will be the only place Ill go!!

Ma
Review №33

Chris got me in there and out quick great service had it on time I will be coming back if I ever need ANYTHING fixed😁😁

Ge
Review №34

Tried to help. Did a search for my 3 plus old computer. Was even willing to order from China but it would take month. Give them a chance. They seem apt to please. Thanks for trying!

Ja
Review №35

Good tech people are hard to come by, but Ross exceeded my expectations ten fold! He continuously communicated with me before doing anything that would be an extra step on my laptop.Ross was friendly, competent, and is clearly a valuable asset to his company. I definitely will be back if I need anymore work done on any of my electronics

Da
Review №36

Chris is my hero! My wife’s laptop had the dreaded blue screen of death and she had so much on her computer she wanted to see again.We have had pretty good experience with The Geek Squad at Best Buy in the past, but they looked at it and said the computer was beyond repair and said they might could recover it, but it would cost at least $1,500.I’ve run by Chris’ shop before just for a couple of simple fixes, and remember being impressed with his service and prices, so I thought I’d just call to ask.Long story short (well, shorter), Chris recovered the data (which took multiple hours), put in a new hard drive, and fixed the problem...all for under $200. I’ve never been happier to part with $164 in my life.Please use this company! You will not be sorry!

Ch
Review №37

Very knowledgeable/friendly young guys. Very helpful too. Fixed my problem as well

Je
Review №38

Great customer service. They explained fix and was able to repair it same day.

Je
Review №39

Fast, reasonable and at the last minute. Thanksgiving Day I dropped my phone into water and was without a phone. The next morning I brought it to CPR and they were able to replace the screen in about an hour! I was back up and running by 10 am. Thanks CPR!

Er
Review №40

Awesome guys here. Initially talked with Ross about my sons busted iPhone 5 and brought it back a few days later for him to look at. Got it repaired in a few hours while I went to work. Marco fixed me up with a bonus when I went back to pick up. Cant beat that.Good price, quick service, and a solid warranty (in case my son gets butter fingers again. Thanks a lot guys.-Eric-

De
Review №41

Hey I wanted to leave a comment about how great the service was today. I had a cracked screen and I couldn’t hear anyone and they fixed it up with no problems; plus the quote they gave me was even lower when I went and paid my bill. Great service go visit this nice and friendly staff.

Na
Review №42

I shattered my iPhone screen and CPR was able to fix it in the same day. Looks just like it was brand new and works perfectly. The staff were friendly, knowledgeable and respectful of my time. If I ever have a need for repairs I’ll use them again.

Jo
Review №43

These guys are great! Phil saved me. Thanks bud.

Yv
Review №44

These guys offer a level of service that is often times hard to find. They are very personable, fast and reasonably priced. They did a great job repairing my phone today. Thank you CPR!

dr
Review №45

The guy was very friendly didnt charge me anything at all. They didnt carry my battery. He said my battery was swollen and I needed another one. I found a new one for 8 bucks online. I will be back for sure. Excellent service and highly recommend them.

No
Review №46

CPR was so helpful! Our phone was having lots of screen issues due to someone else trying to fix it before and messing it up, and they replaced and fixed the LCD within 20 minutes! And it was reasonably priced! Would reccomend this place to everyone!

W
Review №47

Customer service was great. This was my second interaction with CPR and both times the techs/staff have been helpful and courteous. I would recommend anyone needing a repair to consult CPR.

Be
Review №48

Aarion was very helpful and my phone works better than it did before it was cracked! Definitely recommend coming here. The fix was cheaper than most and the business was more professional than ones I’ve dealt with before

Br
Review №49

Phil is great, very helpful and knowledgeable, Janey thinks he’s extremely wonderful!

Ma
Review №50

Extremely fast repair time, was able to take my iPhone SE in immediately for a screen replacement. It works great! Would recommend to anyone in the Nashville area.

RE
Review №51

Great customer service and they give military discount on services

Mo
Review №52

Great customer service! Fixed my 7+ for a good price! Would def recommend

Te
Review №53

Chris was very nice and helpfulI will take all my phone repairs here to CPR

Ba
Review №54

I went to Universal Wireless and they sold me a used battery which caused my phone to run slow and glitch. I went to CPR and Marco got me all fixed up!!!! He seriously deserves a raise he is such a great, nice guy!! I will defiantly be returning not only for the great reliable deals but for the customer service as well!! Thanks Marco!! -Barb

Ti
Review №55

I can wholeheartedly recommend CPR.They fixed for free several issues that a nearby battery place messed up on a screen replacement. Ross the manager was honest forthright and out of the spare parts bin replaced a broken button for free. Ross only charged for a new charge port and a new battery. They also did the initial analysis while I waited and then completed the repair in the hour that he promised while I shopped at Nashville West. Ross also helped me know what to do if I cannot remember my passcode. I have Glaucoma and I was bringing the phone in for a daughter and he helped me with vision issues. I forgot my charge card and he called me to let me know I had forgotten it. This is the kind of service retired consumers like me expect but rarely find. Thankfully I saw CPRs name on a small trailer parked in the Nashville West parking lot. They also have a good selection of peripherals such as cases and chargers. Thanks Ross!--Mr.Tim, as Ross called me,

St
Review №56

Cell Phone Repair saved me! Seriously, I accidentally walked into the pool with my iphone 6 in my pocket and it stopped working... it was just DEAD. I had not backed up any information on the CLOUD because I do not trust that process with my personal information. Suddenly all of my work schedules, appointments, contacts and pictures were completely gone... I was scared out of my mind - this was a disaster! Verizon was of no help to me except that they told me that the only other option I might have was to see if Cell Phone Repair could fix the phone. Luckily they were able to fix it and I was able to return to work with everything in tact! I am not sure what I would have done if Cell Phone Repair was not able to help me, its not a pleasant thought! Thank you Cell Phone Repair for coming to my rescue!

Ch
Review №57

Very helpful and great service. Willing to go the extra mile with you. Highly recommended business!

Ch
Review №58

Excellent and quick service! I bought a new phone and had two SIM cards that needed to be cut. Well, I took them In and walked out moments later able to use my new cell phone. Thanks, CPR!!!

Jo
Review №59

Great service! Replaced my Iphone 7 screen in 20 minutes. As long as you are the only one there, they will have you out in no time. Will do business again soon...

Ki
Review №60

Super friendly and fast service! My phone screen was cracked pretty bad and they replaced the screen and gave me a new glass protectant screen in under an hour. I highly recommend!

Et
Review №61

I went to CPR because the carry and replace (onsite) Zagg screen protectors with which Ive had good experiences - if theres a crack, you dont have to mail in the phone. Just pay $10 and they replace. The technician was clear, pleasant and quick.

We
Review №62

These guys did a thorough job and took care of me through amd through!

La
Review №63

Chase was so wonderful he was amazingly nice and fixed my phone right away excellent service I recommend this place 👍👍👍

St
Review №64

My connector tip broke off in the port last night of my iPad. I tried every trick noted on the internet (except glue) to try to get the tip out for 2 hrs. I just now visited with Chase at CPR on Charlotte in Nashville. He got it out in 1-2 minutes. Thank you so very much Chase! I hope you have a blessed day!

Sh
Review №65

This place is great! They’re quick, fair and friendly. I definitely recommend them!

Ja
Review №66

CPR repair did an awesome job on replacing my iPhone 7plus screen within a timely manner. Highly recommended!

Si
Review №67

Big fan. Warranty replacement on my Zagg screen protector was quick and painless!

Aj
Review №68

Aarion did an amazing job. He was very fast and efficient and my phone is so far working perfectly. Thanks CPR!!

Li
Review №69

Total lifesaver! Customer service was great, and my screen was fixed in 30 minutes! The process couldn’t have been easier, and I am highly pleased with my new screen.

Sp
Review №70

Service was quick and the price was very fair.

jo
Review №71

CPR provided great service and the best price I found.... They bundled a replacement screen and a new battery...Highly reccomended

An
Review №72

They replaced my iPhone screen quickly and painlessly. Ross was great and the people there are very friendly.

Jo
Review №73

Very friendly service. Great job fixing my phone. Thanks Marco!

Dr
Review №74

Great service with knowledgeable staff. I highly recommend this place. Class act

Al
Review №75

Really helpful people! And fairly priced! Fixed my Ipad in an hour! Great Service.

Pa
Review №76

Great customer service, speedy repair, and reasonable prices. Ill definitely be back!

Ki
Review №77

Very over priced for simple repair. Avoid!

Ch
Review №78

Grate service. Broke my screen and had it fixed in 2 hours. Friendly staff I would definitely recommend going here if you need your phone repaired.

Pr
Review №79

First time customer for screen replacement. Fast service on Sunday and my iPhone six plus looks new again. I ❤️ Cell Phone Doctor.

Th
Review №80

My experience with these guys was fast, professional, and knowledgeable. Great overall

Ca
Review №81

Great service, fixed my iPhone in less than 30 minutes and it looks like a brand new phone.

Da
Review №82

Excellent 10 on the scale

Ar
Review №83

Great place for all kinds of phones i had my iphone fixed and got it back in 2 days great service and fees were very reasonable.

Ni
Review №84

AMAZING!!! My phone looks brand new again! And for much cheaper than going to the Genius Bar!!

Ja
Review №85

Need store in Nashville West

Tr
Review №86

Very helpful and courteous staff. Very knowledgeable and inexpensive compared to manufacturer.

Ke
Review №87

Marco was very nice. Quick service and great customer service.

Ch
Review №88

Great job. Aarion was super helpful and knowledgeable.

Su
Review №89

I cracked my iPhone 6 Plus and I took it there and they had me in and out in 15 minutes!! They did a great and I will not go anywhere for my phone and tablet repairs!!

Ma
Review №90

Oh My Gosh Ross was great! Fixed my iPhone screen in 30 min!

De
Review №91

Really friendly and efficient. I went out of my way to come here based on the reviews and it did not disappoint!

Sa
Review №92

They where super friendly and fixed my iPhone 6 very fast! Theyre the cheapest place Ive found to fix my screen!

Ch
Review №93

These guys are 50 bucks more than Apple will replace my screen. I believe in a free market but if your service is 33% more than the manufacturer, especially when Apple is the manufacturer, somethings wrong. They will go by the wayside just like Lifeline around the corner did.

Mi
Review №94

Great customer service, pricing, and 1.5 hr turn-around on repairing my water damaged phone. Highly recommend!

Ka
Review №95

Very quick turnaround and nice workers. The price is a little high.

Je
Review №96

Polite and knowledgeable. Quick service.

Ha
Review №97

Great store for repairing any devices and great service.

Ca
Review №98

Great service and fair price.

Mi
Review №99

Good warranty and fast turn around hard to beat!

Al
Review №100

Had to be the worst experience of my life.

Information
22 Photos
100 Comments
4.7 Rating
  • Address:6706 Charlotte Pike #104, Nashville, TN 37209, United States
  • Site:https://cellphonerepair.com/nashville-west-tn/
  • Phone:+1 615-815-0282
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–4PM
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