My husband and I had a great experience working with the guys at Caney Fork Outdoors. Ryan and Logan were very helpful and knowledgeable and made the process of getting into our new Hobie Outbacks very easy. They went above and beyond to make sure we had everything we needed - and we never felt pressured to buy anything we didnt need. If youre looking for a place to buy (or rent) kayaks in middle TN - this is the place to go.
I heard it was a great place to buy a Kayak...I talked to a lady, that was to find out if they had a certain kayak in stock and was going to call me back.She didnt call, so I called her back the following morning. She said an emergency came up, so I totally understand...This time she said she would contact the guys in the warehouse to see if they could locate the kayak and assured me that she would call me back in a while.Again, no phone return call...Hard times, I guess, but someone else could have called me back, if she couldnt...Its good business to do so !!!Now Im going to Sportsmans Corner, in Manchester. They really know what customer service is all about !!!!!
Janice and team are great! They went WAY out of their way to assist me in getting the kayak my husband really wanted - and went above and beyond to assist me! They are awesome people and run a great business! Phenomenal customer service! Thanks again- you helped me so much and will make my hubbys Christmas be that much more special! I just cannot say enough good things. Thanks a million!
If there where more stars to give I would! I believe the name of the wonderful lady that helped me was Janis. My connection was poor so it was breaking up. Service was impeccable
Been canoeing with this place since its beginning. Only place we go. Try to get there at least twice a season.The owners are fantastic and so accommodating. The staff is also great. The only suggestion I have is the canoe with the back rest needed a couple of new bolts. And to the guy from Michigan that unloaded our canoe, hope you have a great football season unless of course Michigan is playing Notre Dame. Such a good sport you were.
The folks here were just awesome!!! Picked up my nucanoe F12 in bulldog red today and even though I was new to the industry and sport, they were very understanding and helpful. They explained care, securing it and even helped me load it. If you are wanting to get into the sport or even just have questions, come down and see these guys!!!! They will take care of you.
Pros: Caney Fork outdoors is top notch! The custom service and honesty about the products they sell cannot be beat; they will stand behind all of there products. Ryan and Logan there will take great care of you is what I was told by many customers when searching for my yak, damn they were not joking. CHECK THESE GUY OUT FOR YOUR SELF!!!Cons: The damage to my wallet with the excellent selection kayaks and accessories.
I live in Alabama and 15 minutes from a Hobie dealer. Visited the Alabama store several times but had difficulty with assistance and basic info to make any kind informed decision. Finally called the next closest Hobie dealer, Caney Fork Outfitters in Tennessee. Janice answered all my questions and provided important info to make an informed decision. In no time, without even visiting the store, I received via shipment my new Hobie 11 ft. inflatable fishing kayak with accessories. We take it with us in our RV and have fished in Flordia several times, and elsewhere. Its all good! Thanks again Janice.
My family recently purchased kayaks from Janice and Joel along with Ryan at Caney Fork Outdoors.We couldn’t ask for any better service. They were very knowledgeable about their inventory and didn’t try to persuade us in any way. We are novice to say the least and they wanted us to get the one that fit our needs, opposed to trying to sell us the most expensive one.We were with 2 other families that day, and because of the staff of Caney Fork Outdoors, 9 kayaks were purchased between the 3 families.Highly recommend these fine people!!Definitely will be repeat customers.Kelly BarberLebanon TN
My wife and I just purchased two kayaks from Caney Fork Outdoors and we could not be happier. While we love our new kayaks, I think we were just as impressed with Logan. He was extremely knowledgable and helpful and took the time to answer all of our questions. These guys are definitely our go-to kayak supplier from now on.
Ryan and Logan were awesome to work with. They didn’t try to oversell this newbie to kayaking. Ryan even helped this single gal put my roof rack on and load/tie down my new Jackson Tupelo LT. I could not ask for better customer service. Your company is the total package. Thank you so much.
Great service, great people and great products! They go above and beyond to make sure you are having the best time. Bought a Hobie Cat Outback and it has been amazing. I will buy all my gear or kayaks from here on out. On top of the great service and products it is a local family owned business.
Caney Fork Outdoors is one of the best kayak dealers that I have dealt with. This family owned business has the best people, service, and kayaks in the area. They are super knowledgeable about what gear is needed, what to fish with and when and where to use it. They truly do care about you and your safety. If you go to Caney Fork Outdoors, make sure you see Ryan.
Great people that are willing to help you get into some great fishing on the Caney Fork!
Nice kayak shop. They have about everything you would ever need to outfit your fishing kayak. They carry only the best brands of equipment and kayaks. Very knowledgeable staff.
We were interested in the Hobie Outback and demoed both the Outback and the Jackson Coosa. Both were great Kayaks, but we loved the Outback. The staff at Caney Fork Outdoors was very knowledgeable and super helpful in helping us make our selection! We are so glad we made the trip to Silver Point. If you are in the market for a Kayak, we would highly recommend Caney Fork Outdoors.
Does anyone know how to get in contact with Caney Fork Outdoors? No one answers the number on the listing, voicemail box is full and cant get a response to my email. Made an online purchase (out of state) and need correspondence.
Good guys that enjoy kayaks, fishing and floating. Knowledgeable about the products they sell.
The folks at caney fork outdoors are top notch. Great selection of kayaks and gear and some of the most beautiful scenery around
Knowledgeable staff that provide great customer service to make sure you get what you need to get into the popular sports of recreational kayaking or kayak fishing. Family owned and operated business that appreciates the opportunity to earn your business and the type of people you can feel good about spending your hard earned money with. Great selection of products including hammocks, hydration gear, Orion Coolers and of course kayaks from Jackson Kayak, Hobie, Nucanoe, Old Town, and Ocean Kayak.
Excellent customer service, great selection at great prices. Ryan and his staff will take care of you and get you on the water with something you will be in love with. My store of choice for all my kayaking needs.
If youre looking for a great kayak then look no further. Thanks guys!
I recently ordered a playboat with a blemish from these guys and it turns out it was listed improperly and was a large instead of a small. They went out of their way to get the order done, and are hooking me up with an all new rockstar because it was listed improperly. Ive only had positive experiences with the staff, they are all so friendly and personable.
Really liked what I saw. Did not purchase that day. Staff was knowledgable and fast to assist.
Very helpful and knowledgable staff. Knew exactly what I was looking for in a kayak and was able to show multiple choices that suited my needs.
Awesome staff!!!! I highly recommend Caney Fork Outdoors for your outdoor needs! We rented a couple of kayaks for a family trip! Ryan is very knowledgeable and gave us some ideas of places and advice to ensure our safety!
Love this place. Great staff. Friendly faces. Awesome high quality equipment. Love that they are doing rentals here.
Very friendly staff and reasonable rates! The best place to rent out kayaks!! Definitely coming back for more!!
Great people. Very customer friendly. Knowledgeable and helpful with recommendations. Patient with me.
Great experience its always nice talking with ryan
Super amazing!!! I would recommend Caney any day! Ryan went out of his way to accomodate our needs and make our trip special!
Love this store. Im new tho kayak fishing and they had everything I needed to get started.
Love this place! Great people and really cool boats.
Everything you want to buy or rent. Expert advice on local rivers to paddle
Great spot will very help slaves reps
Second and last time to ever go there. They acted like it was inconvenience to take almost $600 of my money. Most unfriendly store ever. The only thing worse was going to the Caney and watching them gouge our poor friends $130 for ONE CANOE!! Do yourselves a favor: go to hook 1 and get real customer service
Friendly folks. Great selection if you are into fishing kayaks.
Great place. Knowledgeable staff.
Solid prices for Jackson Kayaks and great young couple.
Very helpful.Very Knowledgeable about kayaks and accessories.
Very Knowledgable staff and a great selection.
Great service, friendly staff.
The go-to place for anything kayak or SUP related.