I absolutely HATE buying a vehicle, and today was yet another example as to why. I completely the online, Shop Click Drive, process. The appraisal that I got from this process seemed a bit higher than I had received for multiple other sites and dealers. However, I figured I would complete the process and go in to the dealership to see how much it would change. Again, from getting quotes from about 6 other sources, my value was showing about $3500 less than what Tullys was showing. I was expecting them to come back and say they were in this price range. Instead, I was fed a line that this is a national driven appraisal, and they have no control, and some vehicles are higher than others, and blah blah blah. After the explanation, came the offer of $8000 less than what was quoted online. Disappointing is not even the word. A complete was of my time. If this part of the website is broken, take it offline. If you arent able to, on the first email contact after someone submits the application, STATE THIS IS AN ISSUE. Dont lure someone in, knowing full well its a broken system! Again, communication and transparency here would have been great!

No pressure. Customer focused. Easy to deal with.

Oil change was fine, along with the rest of the service. However there was an approximate 18inch scratch on the passenger rear door that was new when I left the building to get in the vehicle. I informed the service manager and they body shop buffed it out, but th scratch is still present albeit faded, and the rotation pattern from the buffing is obvious.

I had my trucks ac pump seize up on me. Brought it in and called to let me know it was done. When I got there they had to go find my truck. No big deal. When I got in my truck, the top glove box was all the way up, and my lower glove box was on my passenger seat. Not installed!!! I had to go to.work, so couldnt stay, ac fan now makes horrible noise, windshield washer doesnt work now, and Im pretty disappointed. Last time I was there, thought service was good. Now I have to take more time out of my life to get my truck back up there. Hoping you will make this right....

Can not tell you how many vehicles I have purchased at Tulleys but it has to be over a dozen. Great people to deal with the past 25 plus years they have sold and serviced all of my families vehicles.

Bought used. Was told they would do up coming service that was due and change all oils/ filters. Right. After going to another dealer and another mechanic. They both said that it hadnt been done. The lastest was the cabin filter that hasnt been changed I. A long time. Beware...

Scheduled an appointment on July 28th. for 4 tire replacement on Aug. 25th. requesting a specific Firestone tire and an alignment. Upon arrival on the 25th the requested tires were never ordered needless to say I was quite disappointed as I wanted the service to be performed by GM trained technicians not by a discount tire retailer. Two days later the tires are in and I get an appointment on the 31st. I am now very satisfied not only did Tulley price match the tires they discounted the installation apologized again and as I was told have instituted measures to prevent another such incident. Very pleased highly recommend Tulley

Excellent service as usual. The service agent checked for any recalls, recommended the required service for the vehicles mileage, and the work was done in a timely manner, while I waited.

Best car buying experience ever! Sales Mngr Mark Pike and my Sales Man Frank Pattelena really rolled out the red carpet for me and treated me like I was royalty. I had searched the entire NE area for this particular truck and was elated that Tulley GMC had the exact model and options I was looking for. I made the drive up from southern Ma after confirming the availability and trade details with Sales Mngr Mark. Upon my arrival they had the truck pulled up in front all detailed with a full tank of gas!From the moment I walked in their very clean and contemporary showroom I was greeted with a friendly fistbump and the keys to my next new truck. Both Mark and Frank were never pushy or tried to do the old back end financing strategy that many of my past sales guys at other locations have used to try and hide the true cost and fees of the sale. At Tulley I found them to be extremely straightforward and transparent with the pricing. They gave me a very fair deal for my trade without any haggling...thousands more than other GMC dealers I had visited. Both Mark and Frank went over every detail and option on this truck. All in all the total experience was excellent and if it couldnt get any better I was informed that with every new purchase at Tulley Buick/GMC you get one year of free dent and scratch repair as well as accident protection that pays your deductible and repairs your vehicle if god forbid you get in an accident during your first year. AMAZING!! WHO ELSE DOES THIS??Go visit TULLEY for your next car or truck you WILL BE GLAD YOU DID!

Mike Laudano is great. We have bought 5 cars from him and we are never disappointed. He makes you think you are the only customer he has and gives you his full attention. All salesmen should “be like Mike”!!!! He is the best!

Frank and amanda were wonderful and very easy to work with! :)

I have my own repair shop I can be very patient, truck is new and under warranty have to go to the dealer but When deal with incompetent people in a big respected place and specially when they act like they own it I loose my patienceBack in January they fix my truck with only 4 thousand miles on it with is ok and normal that things can fail I am ok with that went back 3 times for the same problem then I give up nothing serious steering is out of alignment I decided it to wait till next oil changeNow with 8 thousand miles time for oil change I tried to go to a different dealer they refused me and it make sense because Tulley got paid from GMC but truck still not fixed and GMC won’t pay another dealer for the same problemSo it forced me to call Tulley make a appointment explain the situation to the service guy he was very pleasant and very nice to talk to and because I live 45 min away from the dealer I asked for a loaner and he said no problem just be here first thing at 8 o’clockAm I did show up at 7:30 pulled in did paper work and the service guy last question was anything else can I do for you I said yes my loaner his answer was sorry we don’t have one for you and after everything and me getting up early and driving 45 min I lost it I will never go back I got two new cars from thereI will never refer or buy a car in this place I want nothing to do with Tulley .

Your associates are very pleasant to deal with and are extremely competent.

The service at Tulley is the best in the business. I wouldnt go anywhere else to purchase or service a vehicle!

A very professional and organized group of professionals I would recommend them to any of my friends and family

Was interested in one particular vehicle. Received a quote online and made an appointment (because they told me appointments were necessary given COVID policies) to see the vehicle and coordinate purchase. Made the 45 minute trip only to be told the vehicle was sold 15 minutes earlier. All the Sales Manager did was shrug. Dont trust a business with no integrity.

It was a great experience. Justin was terrific and everything I needed was done quickly and completely.I would recommend every one have their service done there.

Love working with Justin in the service department. Hes great! Work is always done perfectly and on time. Tulleys is our car dealership. We have dealt with them for years. We have always been satisfied with all their departments.

Both Val and Gloria were great to deal with from start to finish. They represent Tulley BMW in the utmost professional.

Peter our salesman went well beyond all expectations answering all my questions and concerns and even drove the vehicle to my home to insure the truck would fit in the garage. Literally going the extra mile. It’s the best experience I’ve had purchasing a vehicle.

Updated based on new work and service. 4.4.. would reccomend for dealer level GMC light truck work from experience. stock replacement well done.

Had the best ever car dealer experience at Tulley! Mike in sales was super friendly, knowledgeable and accommodating to the point where I drove my new car home same day! Rick in finance got me an amazing low rate and made the whole process super easy for me. Thanks again Mike & Rick...Super happy with my new car!!

Love how everyone makes you feel welcome when you arrive. They makes sure if there is any issues with the vehicle everything get resolved

Best GM/Buick Dealership in New England!

I absolutely love dealing with Dustin at Tulley. Actually, you cant go wrong with any of the service reps at Tulley. I find they are very honest with me and go out of their way to helpyou. That is why I keep going back even though I did not buy my Suburban there. Im alsoworking from home 100% of the time due to COVID as opposed working right up the street from Tulley. I still choose Tulley over anybody else closer to me.

Brought vehicle in for noise coming from front brake area. I was told brakes look good and they did not hear or see anything that would cause noise. I continued to hear/feel noise so I brought it to a known mechanic. He advised I had rusted rotors which was causing the noise/issue. He replaced them and my vehicle does not make noise anymore. Why would that have been missed by your company? Seems like an obvious thing to look for with what my complaint was. I paid you guys for the diagnosis everything was fine...when it in fact was not.

Im a returning customer, Mike Laudano has always treated me like family and has the utmost respect for my needs and my time. Rick in the finance office always finds the best deal and makes sure I am comfortable with the numbers.

We will definitely get another vehicle here. Our sales rep was very good and we got a good price

Service advisors and all other employees were polite and considerate. Problem however was not resolved after 2nd time brought in for service of the issue.

When I brought my Encore in for a brake repair, I was told the caliper might be damaged too. They found it was not. I appreciate that they let me know when things are working fine and dont need repair as much as when things do need repair. The loaner car program is convenient and easy.

Poor Service Dept. experience, 8 October 2020. 2014 GMC 3500 diesel ~133k miles. Low Coolant light on, techs assessment was Coolant Reservoir Leaking so I replaced tank at $372.63 (parts & labor). Drove less than 10 miles (9.8 miles) from dealer and had to return to dealer as light came back on. After paying nearly $400 they told me it was likely a head-gasket. Settled on adding dye to coolant to verify location of leak (only charged $7.70). On the invoice for when dye added, it stated Recommend driving until low coolant message comes back on. In that case pull glow plugs to further diagnose and verify head gasket issue. $390.00 when diagnosis is needed. My vehicle was incorrectly diagnosed the first time, which cost me nearly $400 and Im led to believe Ill be charged an additional $390 when I come back to the dealer for them to FIX whats wrong with my vehicle?

Outstanding service again and again. Tulley Buick GMC is my choice for my GMC. High quality, pride in work, and excellent results make this my choice every time.

Greeted with friendly service. Vehicle service was handled quickly and efficiently. Felt like things were cleaned and sanitized well and all COVID protocols were followed.

Purchased a GMC Terrain from Frank and had a great, easy experience. Highly recommend!

I am always quickly gotten into an appointment very quickly after I call with an issue

Easy deal to make and was able to do most of it on the phone.

Justin at the Tulley GMC in Nashua has been our service rep for years since we started bringing our Acadia to Tulley. It is SO nice to have the same person every time, and we have come to trust Justin so much. He always goes above and beyond to help us, and he is incredibly knowledgeable about all things Acadia/GMC. He is an incredible asset to the GMC service team.

Absolutly friendly service .. talked to 4 different employees and all were equally helpful.We were only there for a part but were treated as we were buying their most expensive car

Fantastic service as always.

I recently had some work done on my mustang. No complaints with their service.

I absolutely love the work they did on my car! It looks brand new! I could not be more happy!

Purchasing my new truck couldnt have been easier. My salesman Frank was no pressure and worked to get me a great deal on my truck. The Business Manager Rick was very patient when I messed up the paperwork and it had to be redone. I would recommend them to anyone. I had a great buying experience here. :)

Everyone was helpful and professional. Mike Torigian spent extra time helping me learn all the features of the car.

Had the check engine light come on just one month after Banks in Concord had serviced my 2016 Sierra which is a CPO vehicle. I called Banks to see when they could look at it and they told me nothing until two weeks? I was shocked and I asked that seeing as they had just service the truck couldnt they get me in sooner. I was told no. I suppose that is the draw back of being the biggest dealer in NH, they dont seem to care because they are at max all the time.I called Tulley because colleagues had great things to say about them. I was greeted by Emily and was offered an appointment the next business day. Dusting kept me in the loop during the entire repair process. It turned out that the torque converter need to be replaced. They were very methodical at following the service bulletins to identify the problem.My truck was completed in 2 days which I was very happy with.This might not be the largest dealer in NH with the best lounge area but their employees care about service and take great care of their customers. I will now be using Tulley for all of my future service needs.

We have been buying all our vehicles from Tulleys for almost twenty years and have always been very satisfied with the way we were treated by everyone we dealt with. Sales is outstanding, service is extremely thorough, and on new vehicle purchases have always had a great experience with finance. I continue to highly recommend to all my friends that they visit Tulleys when considering a purchase or service.

After a long search for a rare Long box Canyon Denali with the 2.8 Duramax diesel option.I met with Dave Penny in sales to find one, both he and Mark helped me put together a factory order and after about 6 weeks my truck came in. Even on the day of delivery they came back to me with a last minute GM 0% finance Promotion beating the 3% I had been approved for weeks before. This will save me literally thousands! It was a huge savings and i cant thank them enough.

It was a pleasure to work with Dave Penney since the first moment. He really took care of us, excellent communication skills, no sales tactics and thats the reason why I did 5 starts. However, nothing is perfect…. We didnt feel obligated to buy anything until we sit with the business manager; maybe if he keeps in the finances department he could do better and make the financial process more efficient for the clients and avoid unnecessary waiting times.Finally, I’m thankful Dave went above and beyond with the deal!

Peter in Sales and Scott in Finance did a great job! Quick, friendly, and efficient. Great experience!

I had a great buying experience this week with Don and Chad. They did a great job helping me get the car I wanted at the right price.I would recommend going there if you are looking for a vehicle.

Fast, efficient service,good communication.

Im very satisfied with my visit to Tulley, they always treat me right. Im very picky about my truck and they seem to know that :)

We had an outstanding experience at Tulley. No pressure, low key, and just nice people all around, from our sales guy Dave Penney, to the Finance guy Rick Burton. Both were helpful and explained clearly the process and what was the best options for us. I ended up with the GMC 2019 Terrain and LOVE it!We will be back for our next vehicle purchase.

Best dealer buy truck steve my personal sale is helpful ever you need great person

Sales Team at Tulleys was extremely polite and efficient. Vehicle swap accomplished in less than 5 minutes..

Never any problem when i bring my truck in for service, keep up the good work

The online scheduling process was easy, the service was ready when I arrived, customer waiting area was clean, and I was in and out in abut 45 minutes.

Mike was great, really listened to what we wanted and weighed out pros/cons. Very helpful and honest. The finance and management was great as well, overall 100% recommend this dealership.

I rate my experience as 3 star only because The Manager would not order the truck I built and priced online. I was basically told that the pricing is different online and they dont want to be Stuck with the stock?Other than that Dave Breault was like family to talk to and to work with getting my vehicle.I am very happy with the truck but I would have liked the truck I built online that much more since I had more features and the price was lower than what I ended up with.

Excellent service in every way. No waiting, prompt And courteous with excellent rates.

As always, Tulley provides the easiest most pressure free car buying experience. I will be back and will refer all of my friends and family.

Service was easy to set up, prompt and completed in a timely manner.

Excellent service by all involved, especially Frank Pattelena!

Many issues with new GMC Sierra. Tulley Service Dept is inept. Management wont return calls.Jeez, where do I start.First, whatever you do, dont purchase a new Sierra 1500. Among the many problems, Ive had transmission issues since new, where the truck shutters under acceleration (there are many, many posts regarding this issue that I wished Id read beforehand). Tulley has been unable to fix it, and now has given up, telling me its normal (why replace transmission parts as they did 3 months ago, if its normal). Next, I had them check the brakes this last visit, which they also said were ok, however driving home from the dealer they were grinding as if they were metal to metal (is this normal?). It is incredibly frustrating to deal with a dealership that is so terrible. I didnt want to simply complain, I was interested in a solution, so I politely asked for one of the senior managers, John Murphy, to call me so we could come up with a solution to the transmission and brake issue, and he never called.The dealership finished with my truck at 3PM on Friday while I was at work. At 9AM on Saturday as I was heading out to pick up the truck, I received a voicemail from Tulley they were going to report my loaner stolen I assume, if I didnt call them and return it. Yikes!Avoid this dealership at all costs.

The GMC Terrain is the fourth vehicle I have purchased from Tulley Buick GMC. Dave Breault was the sales person on the last three vehicles. He was extremely helpful in finding the right vehicle for me and in helping me to set up the payment plan. I have also been very impressed with the folks who maintained my vehicles at Tulley’s over all these many years. I recommend Tulley Buick GMC to anyone shopping for a good experience in purchasing your next car.

Great service as usual I will never take my car any other place.

Went as expected in and out in timely fashion.

Frank was a great guy to work with. I was in and out in know time.

A great dealership with an outstanding sales staff. It was a pleasure in purchasing our vehicle from Tully. Both Sean and Steve should be commended on a job well done.

They did agreat job

Right from the start my sales person Michael L. made me feel confident and happy about test driving my vehicle. He is pleasant and honest and assisted me right through to my purchase, delivery and any additional questions that came up. Excellent communicator and kept on top of any and all issues. Best experience I have ever had in buying a vehicle.

Tully GMC was a great car buying experience, after 2 weeks of shopping for a new Terrain We went to Tully and the service was the best and they were not pushy and best of all there price was the best. Straight up we didn’t have to haggle with price!!!Thanx Tully

Just added a GMC Sierra to our fleet and cant wait to put this truck to work. With help from Rob Reynolds the purchase experience was great from start to finish. Special thanks to Bryan T. for providing not only great customer service but the best price in NE. We will be back when we need to add another truck!

My salesperson, Calvin, was GREAT! So, I would give HIM five stars... I ticked it down to 4 stars because, A. there was some kind of old bumper in the truck bed... am *I* supposed to bring that to the dump? and B. I need a gooseneck hitch, and I believed the dealership was going to send it to the garage they recommend, but NO, I have to do that too....also, no manual in the truck.

Great pain-free purchasing experience for my 2017 Acadia! My sales representative Michael was on top of things throughout the process. He went above and beyond to ensure that everything went as smooth as possible when it came to valuing my trade and completing the new car purchase. He also performed follow-up, to ensure I was satisfied. Nice job!

This dealership tried to rip me off by adding extra money to the end of the sale thinking I wouldn’t remember the ticket price. Before I realized, they already ran my credit FIVE times with 5 different creditors causing my credit score to go down by 60 points. Thanks guys!

It was a pleasure purchasing my new GMC Sierra with Tulley Buick GMC. Price is always important, and I got my best deal here at Tulley. Dave Penney, Joe, and Rick are just people you enjoy talking with. They are professional, respectful, and friendly every step of the way. I will be back when I am ready to buy again! Thanks again, Steve

We had a great experience working with Rick Burton! What a nice guy. We ended up with a great price, the payment and the extras we wanted. I was also able to get the blue color I wanted! Mike, thanks for assisting us with the test drives, you kept us entertained thats for sure. Thanks so much for getting us in and out as fast as you could because unfortunately I didnt feel well that day and I appreciated you both being so considerate. We always go back to Tulley in Nashua. I love my new GMC Terrain!

Tulley is a first class dealer. I have bought many trucks there 👍👍👍

Service at Tulley Buick has always been fast, easy and affordable. Always on time and friendly.

My wife did an extensive search on BMW 5 series. She found Tulley and worked with Frank over the phone. Frank did a great job understanding what we wanted and gave us a good understanding of what we could get for a trade-in value and the BMW 5 series they had, which was a good fit for us.I went in and Frank did a nice job of making the process very easy. Much of the normal hassle in buying a car was eliminated by Frank and the BMW Tulley team.My first BMW buying experience was smooth and easy.

Great friendly and fast service.

Great service and on time

Service manager was great, they kept me informed on what the truck status was. Nice experience!

Rob my sales person is well suited for the job. He is knowledgeable of the product and all the other things associated in dealing with the customers questions that enabled a smooth process.Well Done!John.Great service and all questions answered.

Jay Tennis was by far the nicest car salesman I have ever had the pleasure of working with. He truly made this a great experience. Thanks Jay. We love our our new car encore and will definitely be back. Even if we have to drive from SC.

I bought a 335i x-drive from Tulley BMW in Nashua last week. I had the pleasure of working with Steve Hammond. Steve was a stand up guy from the very beginning, who is very knowledge and made my car buying experience as less stressful as possible. I would also like to thank Brett from the finance department, who was very professional and got me a great deal on my new car. I look forward to purchasing my next BMW through Tulley and hope that Steve and Brett can help me through my car buying experience again.

Had a great experience buying my Jeep from Frank at Tulley!

The no pressure sales team made the purchase feel like like a transaction with a friend instead of just another sale from a dealership

Had a great experience buying a new GMC truck. The staff were all very helpful and my salesman Jay Tennis was great and went out of his way to get me a great truck at a great price.Thanks again, Lou

By far, my best dealership experience. Rob was very knowledgeable and understanding my wants & desires. he accommodated every need along with better suggestions or ideas. Rob is a valuable team member to the dealership and looking forward to our next purchase/lease.

Tulley is such a great choice when buying a car! We had such a great experience and will definitely be back. Our salesman Jay was very knowledgeable and went above and beyond to help us find the vehicle that we wanted and was awesome to work with! We would absolutely recommend this dealership.

Had a great experience with this dealership, very professional. We worked with Mike Torigian, he lead us in the right direction immediately. We will be returning for any future needs.

No pressure purchasing. They didnt use the typical sales tactics, it felt like buying a car from a friend or family member.Update 12/17/2019:Brought my truck in for service and a vehicle recall. Service was great, finished the work ahead of the time I was given.

Great customer service.

It was great !

I visited many dealerships and finally had my car choice narrowed down to two. In comparing the two cars, I agonized over the decision. However, in the end it wasnt only about getting the car I wanted, It was about how I was treated. I loved the no pressure atmosphere at BMW. To me that equals respect.My salesperson, Jim Beal, was perfect. He was knowledgeable, patient, accessible, and completely respectful. I test drove a few cars and when we found the one, I came back to test drive it a few more times. He was understanding of my decision-making process and never pressured me.Emily Gallagher made the finance process smooth, quick, and easy.It was a great buying experience all the way around.

These guys do a great job, nice, not pushy. Rob, Anthony and Bill are terrific to do business with. Wish I could say that about the whole auto group, I. E Tully BMW, but they are a bunch of shady scubags... Id be glad to elaborate.

I have just had my second best car buying experience. The first was 2 years ago when I bought my first BMW from Tulley. Leo was my salesman in both cases and all I can say is kudos for making this such a pleasant experience. Everyone at Tulley is wonderful to work with - Brett came in special to handle the finance piece even though he had worked late the night before..I could go on and on by suffice it to say I highly recommend Tulley to anyone in the market for great buying experience.

Best car buying experience Ive ever had, and Ive bought quite a few over the years

Here is a shout-out to Mike Ciano at Tulley BMW for an excellent pressure-less tension-free buying experience. With a young family I was always late on my appointments, but Mike was able to accommodate my erratic schedule without any complaints. He patiently gave an overview of the car during test-drive and spent considerable time at delivery to go over the features in more detail. Even price negotiations were done in a friendly and respectful atmosphere and in the end we both got something out of the deal. I will highly recommend this dealership and Mike to prospective customers.