I have used the location two times that is closer to rt59, prior to my to visit at this location. I had an emergency and the other location had no availability to get my vehicle checked today. Therefore, I scheduled my appointment here. I was extremely disappointed in the way the service manger handled my vehicle needs. They assessed what my vehicle needed and provided me with cost and explanation of the work needed. I had informed the manger of what exactly I wanted done also provided the gasket from the dealership that need to be replaced and expressed I needed the thermostat housing removed and gasket with sealant replaced to stop the small leak. He also stated I then would need a coolant flush and refill when 1 week ago my radiator was replaced and new coolant was in the vehicle already. He informed me that they could not collect any coolant that came from the thermostat housing being removed not having containers to do so. When he recalculate the bill the cost of the labor with replacement and seal of thermostat housing gasket, radiator flush and refill that I did not need and the additional adjustments to emergency break was in total over 500.00. In my opinion this location just East of Washington Street in Naperville Illinois is definitely not the place to go if you are looking for honest fair repairs done. Consider using the location that is closer to route 59 for fair and affordable prices. This was by far one of my worst experiences ever. Hope this information helps any other consumers looking to have work done. As for myself Acorn Automotive at this location has lost my business as customer. Good day!

Ive been bringing my car to Acorn tire for a while now. The staff is always respectful and up-front with the services and their cost. They also have kept me regularly up to date with what they find when Ive brought my car in for specific issues, like my brakes.

When I got home from work last Thursday I got a screw stuck in my tire. It was about 6pm, and I was leaving for a long weekend in Galena that night. Every tire place had closed when I looked online except for Acorn. I called in, told them my issue and they said they could absolutely take a look and patch it if they were able to!Upon arriving the shop was clean, and the store manager was there waiting for me! They took my information and brought my car into the garage to take a look. I waited for about 30 mins, and it turns out the screw did not puncture my tire! I was in luck. They made sure the tire had no leaks, and didnt even charge me.I will 100% take my car back to Acorn. I am super pleased with the professionalism here, but also just the plain human kindness. It can be daunting to go to any garage as a woman and I felt extremely comfortable here!Thanks again!!!!

Detailed service technicians. Checks out a lot for your money. Recommended highly.

Wow, terrific service here. Our car picked up a nail. These guys fit us in immediately and had us back in the road quickly for a very low price. Clean and comfortable waiting room. We will use this shop again!

I have used Acorn Tire shop on Ogden Avenue multiple times in the past 6 months. The services are thorough and the prices are reasonable. Teh sales managers always explain the problems and fixes.

Team was great to work with, found the tires I needed, did a service point inspection as well. Even short handed, they worked me in to get my service done on time and professionally.

Everything went smoothly here. No unexpected charges which was nice. The guys were super nice and they have a lovely waiting room

Replaced a flat tire on my F-Type Jag with OEM where the dealer did not have availability. Very quick and friendly service!

Very timely help; Acorn Tire on Ogden solved a flat tire problem very speedily, including a keyed lugnut with no key.Much appreciated and the pricing was very reasonable.

Excellent customer service, will definitely return!

Got me in when 5 different places couldnt at the last minute.

Very helpful. They resolved my issue quickly!

Very friendly service at reasonable prices.

My husband takes both of our cars to Acorn and the first word that comes to mind is Trustworthy. They dont try to upsell anything and dont add additional services in without asking you first. The guys here offer prompt service and answer questions thoroughly. Thanks!

Ray has always been a big help with all my car troubles. Much appreciated!

They always take good care of me. I am grateful and thankful. Thanks Matt, Andreas and Alan.

Great quality - professional staff - competent and knowledgeable techs - always pleased with and will remain a customer of Acorn Tire on Ogden in Naperville.

Well I supported a local business, AND they stiffed me. They do not back their customers OR their tires OR their own service. I bought tires in September, brought them back in Dec with a slow rim leak in one which they said they fixed. They did not repair it as it leaked again. Tire slowly lost air with cold weather and ultimately went flat. I added enough air to get it going 25lbs and drove to Acorn. They identified it as a stem leak but then told me that they still won’t warranty the tire or their own service repairing it a month before since it was “driven with low pressure” and it’s $180 for a new tire. I was not even asking for a free tire, maybe just prorate the price on the replacement tire since it only had 3000 miles on it. NOPE 👎 NOTHING. I forked out the $$ and left feeling they handled it disingenuously. BUYER BEWARE here, just drive past this place to Discount Tire where they back their products. John at customer service was fantastic, BUT the owner could care less about his customers. I WILL NEVER BE BACK, don’t make the same mistake I did.

Great service always use them for my cars

Good quick sirveces speack spanish and english good

I used to go to their location in lincolnwood when I lived in the city. Same quality and service here except the job gets done even faster!

Mike and the rest of the guys were top shelf. Courteous, friendly, knowledgeable and very helpful. And for the tires being mounted and balanced on my car... perfect! I should know, because I worked at several tires shops back in my day. And last, but not least, QUICK!!! All four of my tires were done in about an hour with no issues. Other places I’ve been to over the years have been a lot longer of a wait. And the price to get it done couldn’t compare with anyone else within a ten miles radius. Very pleased!!!

Had a low tire pressure alarm go off on our drive in from the city and took it in for inspection. Had a real, human interaction with Michael while I waited for my tires to be checked. He and the mechanics were kind, courteous and professional and the work was done quickly. Because there was nothing actually wrong with the tires the inspection was free of charge (dont worry, I tipped! ). An old school, much-missed business model where people come first. Couldnt recommend enough.

Great people, great service. Honest.

I appreciated my experience here very much. Although I did not get services done here for my vehicle, my partners vehicle had services done. They thoroughly explain what needs a vehicle may need and what has been done to a vehicle. They have reasonable pricing and are honest.

Long time customer as they are priced fairly and usually dont needlessly upsell.

Great service!! Got new brakes car was ready when they said it would be. Very good people at Acorn Tire.

Our family has used AcornTire for many years. Ray, Matt, and other managers are excellent at calling back and keeping you updated on the progress. We always shop around when we need repairs and Acorn always has competitive prices. We recommend you give them a try. We think youll be satisfied

Service was fast and efficient. Would use them again. On this service I had an oil change. I wanted to inspect the air filter. They brought it in for me to view along with the cabin filter. I could see it was still in good shape. I liked there was no hard sell to buy a new filter. They blew the bit of excess dirt off the filter and reinstalled. Also rotated my tires at no extra charge. Just one comment, the young mechanic was not familiar with resetting the service light. He used the common method used on most cars which is not applicable to my model. But that was not a big deal as it is easy for me to do it myself

Great Job!

Acorn TireManagers are very nice and accommodating. They listen and work with you in your situation. They understand your time demands. They don’t push the big repair, but certainly make you aware of what’s needed for a quality repair. I do some work myself and I have found them to be very honest and generous about sharing their knowledge and perspective. Very helpful in diagnosing and working with customer for appropriate fix. I have a couple older cars and they helped determine problem, and fix alternatives at very reasonable cost. I’ll be back. I would highly recommend them to friends and family. I did not receive any benefit from this review.Updating this review on July 10, 2020. First, I’m still happy with all my previous repairs. No, issues. Second, new repairs to my old Suburban and my even older Saturn were done on budget with good results. They understand my position of trying to make these cars run safely without breaking the bank to do it. I still highly recommend at least coming in to the store and discussing the repair with them.

Great price, friendly staff, flexible schedule! I was visiting family in the area and had a long list of maintenance items to tackle. We only had a little while, but they got everything done ahead of schedule and saved me a few bucks! I would definitely go back.

I was referred to Acorn Tire from the dealer we purchased our BMW X5 from. It simply needed routine maintenance, in the form of a brake fluid flush. We had taken it to Laurel BMW and they tried to run up a bill of over $2k. A simple 5 minute job to replace $15 running light they wanted $260.Acorn Tire was extremely professional, their waiting area was clean and friendly. Every staff member I ran into said hello with a smile on their face.Their pricing was very reasonable and they engaged in conversation getting to know each customer there. I overheard a conversation with another client and the client politely declined a service requested. There was no pressure from anyone at Acorn.By the end of our experience we were talking about Santa Fe Speedway.We will absolutely take our car back for service there and am grateful for the high quality friendly service.

Ive been going to this shop for nearly 10 years, and I keep going back. Why? I feel like they go the extra mile, they know me by name, and although Im disabled, they dont talk around or over me to whatever caretaker may be assisting me - I love that.Most recently, they did a fast & affordable brake job on my custom van - they even picked from my residence. Thanks for the awesome & awesomely fast (same day) turnaround. Recommended!

Ive been going to Acorn for a few years now, the staff is always very helpful and will take the time to explain everything to you. My car has always been well taken care of at Acorn and offer very reliable service.

Fantastic results. I live out of town needed help and they handled a b everything for me. Thanks again Acorn Tire

Ray was excellent. The tire purchase and install went smooth. The tech found other issues with the suspension and I had them repair those too. Quality job guys! Thank you.

First do not be fooled by the large Goodyear sign. This is an independent shop so if you think this is part of a national chain; it is not. If you call Goodyear with any concern or complaint you will be told all we do is sell them tires. Second, be very aware of shop charges that Acorn knows they will be charging you but makes a very very conscious effort to not tell you about. It is their way of padding your bill and adding 10% at the end.If you dare question the charge they freak out as other reviewers have pointed out. One can only wonder what other unethical practices this company does when they have your car in their shop.

10 minutes agoThe most honest car repair shop I have had the privilege to deal with in the 6 yrs I have lived in Naperville. Staff is courteous, respectful and most important honest. I can not say that for any other repair shops I have dealt with. Especially the other Acorn on N. Aurora. They always try to get you think you need to add service. I encourage anyone to trust this Acorn location. Management does not allow customers to be lied too or mislead. I had a nail in tire. It was over 100 degrees. They allowed me to wait in the store with my dog and fixed my tire. I do not know any employees or do not do many reviews. However this place deserves recognition. Ray the manager and Michael the assistant manager are the 2 I dealt with and they looked at me in the eyes when they talked to you. That is how you gain trust. Respect and trust is what I have for this location. I would not think of using another repair shop.

Very good service. The turn indicator light and side lamp were replaced as well as an oil change. I was a “walk- in” and waited (not long), while my car was serviced.We have had good service from Acorn for several years.

Very friendly and honest staff. Even during an extremely busy morning they were able to get me out in the expected time. Clean and spacious waiting room. 100% would recommend and I will definitely be back.

The Acorn Tire team was amazing. Kept contact throughout the procedures done, ensuring that I had an exact timeline for when my car would be ready. They were friendly, efficient and professional!

These guys are great . Had a few issues. The manager Ray is a great guy always willing to help. I work at batteries plus so its good to have trustworthy stand up guys close if I. need them

Only went in for a tire repair. My car is old and needs work. They fixed the tire and I was on my way. I appreciated not being told all the things the car needed and trying up sell me new tires or an alignment or a new battery like so many other places I have tried. I will definitely use the services Acorn offers when the need arises.

Went to a few national chains to get a fix on my tire. They refused to put 2 patches on tire..only 22k on new car. Ray was great. Took 18 minutes and tire was fixed and was on my way. Recommend Highly

Ray, Joe, Mike and team, came by and picked up my truck made the needed repair and had it back to me in a couple of hours. They are taking customer service to a whole new level! Keep up the GREAT work guys.

Mike and his staff helped out with some new tires on our Wrangler and saved us $300 over the dealer cost. They even filed a claim for us on a damaged one under the warranty. We got in the same day and will use them again in a few months for our Tahoe needing tires. Love to support local Naperville businesses like this!

Went in for an oil change/tire rotation. Price was probably just a little over average. But my tires, which clearly states, should be filled to 44 PSI. All four were filled to 35. Not sure why. But I had to go fill to proper setting. Which I could definitely tell the difference how the car drove. I have been a customer for approximately 3 years. I will be finding another garage to do my work. I’ve lost the trust I had.

Quality & professional service. I appreciated the mechanics detailed explanation and visual of my vehicle on the lift prior to the work being done. Highly recommended

After squirrels decided to chew up some important pieces of my vehicle, Acorn was not only extremely helpful, but they went above & beyond to help fix my van. They thought outside the box and saved me a considerable amount of money on the repairs. They were kind, upfront & professional. This is our second experience with Acorn & would highly recommend.

Love Acorn tire! They employ the friendliest, knowledgeable mechanics and staff. Tire prices are super competitive as are the rest of their repair services. What I really appreciate is no hard pushy sell for anything but what you brought your car in for. They also have a very comfortable waiting room. I have been singing their praises to coworkers, friends and family.

Ray and the team are very customer service oriented. They immediately greet you with a friendly and helpful attitude.I have used their complimentary shuttle service and the drivers (Todd) drive carefully and they don’t mind the “small talk”’while they take you where you need to go.Ray always follows up on the work that they perform to make sure the repair is correctly done and that you are happy.I tell everyone looking for a repair shop to go toAcorn for their car repair needs.

The prices are right... and the manager is super sweet. I came here to get my tire replaced... Extremely efficient . I will be coming to this location from now on because theres few times you come across a place like this! Great service!

Never let you down! Respectful, on time, and honest. Highly recommended

Ray over at Acorn has always done great work, tells you whats the best for your car. Offer discounts to show appreciation for my business. I have a Volvo and I completely stopped taking it to Volvo, there customer service and service department does not compare to what Acorn provides. Ray will always get my business for both my cars.Thank Ray your great!

Did a great job and worked with all my questions. Ill keep going back. Ray and Joe were easy to work with, and fast. Done on time so I could Uber back and drive home after work. Replacing a timing chain is a big job. Also the alignment was very good as well.

I seem to have an issue with tires. I sometimes feel like Goodyear builds tires with magnets that attract nails/screws. Acorn has always given us great service whether it be a patch when possible or replacing a tire with an exact match when it isn’t. Service has always been top notch and I would recommend them

Very happy. Great place, great people, good prices. Very knowledgeable people, friendly people who care and know there stuff.This is my go to place. Thank You Ray.

Everything went awesome from the initial contact to the very end. Jeremy, the associate I dealt with, was awesome. Very helpful with everything. He was pleasant and patient. He took his time researching thoroughly trying to find me a good price. He gave me options. He was very knowledgeable about how things worked. The manager even followed up to ensure my experience was good. My whole experience was beyond wonderful. I will definitely be back. No more Discount Tire!

A reasonable price shop to get your automobile severed!!!

Needed a tire repairs that got a screw in it while driving through the area. Pick this place because of the great ratings. Joe was very helpful, they got the tire fixed and I was out of there in a reasonable time. Nice waiting area and a clean facility. Thanks so much guys!

First time using them to service my car. The entire team was great!Friendly,Honest and professional.I will be back.

Did a great job solving my problem. I had a low tire. They checked and found nothing wrong. The tire was brought up to proper pressure with nitrogen and remounted. The tech also checked and topped off the other three tires and the best part there was no charge. It is a pleasure to be a regular customer there.

I had a slow leak in one of my tires so I called acorn tire to see if they could fit me in after work. I don’t get home until 6 and wouldn’t be able to make it they’re until 6:30 and Robert told me that wasn’t a problem even though they close at 7pm. They repaired my tire in about 20 min at a great price and had me on my way in no time.

These guys did a great job in helping me select the best wearing tire for my Sienna van. Not the cheapest in town but they got me in promptly and turned the job around in a little over 1 hour. This also steered me into getting substantial rebates from Goodyear. I cant wait to get the $80 one back in the mail. Thanks again.

They are realy good people and provide absolutely the best customer service. Ray and matt are so very helpful and they take real good care of their customers. I highly recommend Acorn tire to anybody whos looking for a good mechanic. They are my go to people whenever theres a problem with my car.

Fast service. Good prices. Reliable and trustworthy. Friendly and polite. Definitely will be back in the future.

I took my car to Acorn Tire yesterday for something unrelated to tires. The staff was extremely friendly, professional and fast. I was very impressed from the moment I walked through the doors. Additionally, the price for the repair was more than fair. I would highly recommend Acorn Tire!

Amazing bunch of guys. I got a flat on my way to work, call them. They were able to find me a tire at one of there locations. Had my tire change with in 15 minutes. Definetly recommend them and will use them in future.

Ray always takes care of me. Been coming for years and it’s an excellent job every time. Don’t hesitate to bring your business here!

This acorn tire is great! I have been going there for two years and they always have the best customer service and prices. Ray, the store manager is a great guy is always looking out for the best interest of his customers. I highly recommend

I’ve been coming here for years with different cars. Comfortable place. Friendly staff. Fair pricing. Recommend.

Very honest company and would go back again. Prices inline with others and everything was done in a timely manner.

Bought my four tires from Acorn...Great service and prices!! Very friendly and thoughtful! Oh yeah, my wifes car had a weird noise that two other establishments couldnt figure out or gave me some off the wall explanation that even I, not being a car technician, would swallow. These guys hit it on the nose, and fixed it appropriately, timely and reasonably priced! They will be my new go to mechanics if we need our cars serviced from now on! Thanks!!

Awesome place for tires! Theyre always willing to work with you and try to get the best price for the tires you want. Customer since 2015.

The guys at Acorn have been honest and straight-forward in every interaction I have had with them. Solving my problem seems to be the most important goal, not necessarily selling products or devices. Ray is great to work with!

This place is great! Good service and friendly people! I had a low tire pressure warning one of those below zero days recently and they got me back on the road in a jiffy - no charge!!! Thanks to Ray and his staff! 🙏🙏👍👍👏👏

The staff there is incredible and never disappoint. I appreciate them them going beyond what is asked on them. Awesome store Joe, mike, ray

The staff did an amazing job at getting me in quickly, helping figure out what was wrong with my car then working with me to come up with a solution on how to fix it! They worked with me and what I could afford to do on the day of and did a great job at explaining all my options. The staff is very kind and polite and they were super easy to work with! I will definitely be back for any car maintenance/upkeep in the future.

I went to Acorn Tire for Tire inspection and alignment. Engineers at this location are very efficient and completed work nicely. They also checked brakes and did the tuning without charging a penny.I had alignment, tire replacement and brake work done abt 6 months back. I got an email to get the Tire check up, but alignment and brake work was also done.Much appreciated!!

I love ACORN TIRE! FIrst I found them when I was getting new tires, and since then I go for everything: oil changes, manufacturer recommended checks, brakes, the little lights on my dash -- They are kind and reliable and fast, with reasonable prices! Oh oh oh PS!!!! They have never tried to pad my bill or talk me into things I didnt need. So I ask, where do you find a mechanic service with all those good traits? ACORN! :-)

The moment I called this place I got Ray on the phone I knew it I’m in good hands. I had a very specific tire request and on the time crunch. Ray assured me that they will make sure I will be taken care of in timely fashion. Great guy to do business with. Highly recommend!!! Thank you Acorn Tire!

Ray has always treated me fairly and the work needed to be done to my vehicle has always been explained to me in a way that made sense to me. I have never felt as though I was getting worked over to have work done that wasnt absolutely needed. I have recommended my friends to Ray and the guys there. Also, Ray does his best to work within your budget and has options for payment that could be attractive options. Its just nice to feel like I can trust them.

Amazing

Great Service and workmanship. I ordered my Good Year tires, and made the appointment online. The day of my appointment they had my tires ready, and got me in and out really fast.

Had to get new tires installed, an alignment, and an oil change. It took a little longer than expected (they said about an hour - 2 hours but ended up taking 5 hours). They were very apologetic and kept me updated on everything that was going on with the car. Mike & Ray are very friendly polite workers!

Excellent work. Knowledgeable mechanics...Joe is the best. Had one small issue after a complex repair which they handled immediately. Nice to see people who stand behind their work.

I found the staff at Acorn Tire to represent the best customer service I have received while repairing my car. They were quick, honest and went above and beyond by giving me a ride home and picking me up after my car was completed. All this at a very reasonable price. I will definitely return when I need additional work done on our cars.

I have a 2014 Ford raptor and because of the rims most shops cant mount new tires... NOT Acorn however, they mounted the new tires at a very reasonable price and got me out the door the very next day. From the front desk Matt to the manager Ray it was a great experience.

Did a great job very friendly staff. Were able to find Michelin Eco tires no other aplce had got them same day installed in 45 minutes fair price. Highly recommended

Quick service. Knowledgeable technicians. Honest up front pricing. Friendly staff with exceptional customer service. Spacious waiting room area with comfortable seating, TV, free WiFi, and even an old school classic Ms. PacMan game.I purchased two tires and will purchase from Acorn again. I subsequently had a warranty issue, and it was resolved quickly without any fuss. Ray, the manager and Matt in customer service both treated me right; and I highly recommend the Acorn Tire east location to everyone.

No matter what we stop there for, all are very helpful and fast. We know what we will be paying or called if something changes before they go ahead with it. Have always been very pleased with anything they have helped us on.

Ray and his staff are always very accommodating to our needs and wishes. They treat their customers with respect and produce outstanding work. They have always worked within our budget to provide the best service possible. Our experience at Acorn has always been fantastic.

This place is the best! They are kind and always take good care of me. I feel like I can trust their advice to be honest and they will work with my budget and their financing options and help me prioritize what I need to get done in the near and long term.My car has traveled it to over 200K miles and hopefully the amazing team here will help me get through the next 200!

Acorn Tire has become my new go to for all things tires and more. I received top notch service!!!I took my car to Acorn because my dashboard tire symbol had come on. My tires were checked,and no puncture was found. The tires were filled and I was out the door.They are knowledgeable and efficient.

Ive brought my car in a few times over the year, flat tire and new brakes, and Ray and the guys have done excellent work. In my situations, its always been work I need to get done right away and they always got me in. The price is very competitive. I highly recommend Acorn Tire. They never make me feel strong armed into getting services I dont need. They actually told me I didnt need something when I inquired about replacing something.

My electrical problem was quickly and professionally completed. They kept me in the loop, contacting me with the parts needed, the cost, and the time I could pickup my car.

Thank You guys, when ever i needed help with my tires they have been there to deliver good service. And they also give your car a overall inspection to show you what to expect down the road. Just so you know. I like that. Again thanks guys. Gary.

Quick service. Very personal. They remember you and the car. Easy to schedule an appointment and quick turnaround.