I rarely write reviews. This is the third time taking my car in for service with these folks. These guys are honest, do high quality work, and reasonably price their work. I am amazed at the consistency from the 3 times I have taken the car to the shop. Every single time they have over delivered on service. These guys care about their customers, whether youre a first timer or a third timer.Bottom line, good luck finding a better shop. Thanks again guys!

I get my oil changed here every time. The personnel is fantastic, and they let you know if there are any additional concerns with your car.

I will never go to another mechanic because of the excellent, polite, and reasonably priced service I receive, which is always delivered with a grin.

Best place ever. Fair and superb friendly service!

James and team are one of the best in the area. Always very transparent and honest. I have dealt with many in the area and he is one of the best.

Friendly staff and knowledgeable service, James is well-versed in the high-end automobile repair field

The service was excellent, and the personnel was informed and trustworthy.

Very reasonable, explain things clearly and I plan to be back to get other repairs done. Thanks.

Great Mechanics. Honest and fair pricing

I never leave reviews. Genuinely surprised with these guys. Honest and high quality work for a very affordable price. I had them install an aftermarket part, they were good in their communication of the installation details. They are also very nice people. I will definitely come back here for future service.

I highly recommend. Knowledgeable and honest technicians, had an amazing experience and would recommend to anyone I know! Thanks for the great service!!!

Great service and friendly staff. Very trustful garage which is rare, they explained everything very clearly.

Clean shop. Amazing service. Experienced mechanic. Best in town.

From minor or major repairs I know im im in trustworthy hands! I will never visit a dealership for repairs or maintenance!

If you drive a performance vehicle, or build one, thats never quite fast enough, agile enough, or light enough; then James and crew are seriously the best partners you can have.Theyve installed several mods for me now and I must say their work is truly flawless and the results are just outstanding. From talking to the team, its obvious that they have a deep trove of skill, knowledge and experience to pull from for every facet of an automobile.To elaborate; they catch things before they go boom, give good advice and make sound suggestions that are never motivated by anything but you and your vehicles best interests. While I have yet to get to know Tyler, his work speaks for itself.If you love your car but cant do the work yourself for whatever reason, or if you need guidance on the next stage of performance, this crew has, and will, get it done with results youll see and (more importantly!) FEEL!

Great service! They replied immediately through their google listing, even when they werent open!

Its the only garage where they actually sat down with me to really understand the problem and discuss solutions. Highly recommended!

Exceptional staff and service, Straight to the point explanation of work that was required, excellent rates and very accommodating.

Usually friends, family or people you know are always looking for some kind of discount. I focus on how quickly I can get my car problems addressed. A safe working automobile is a hot commodity. I also need a mechanic that will level with me, like this needs to be done and that needs to be replaced but youve got some time. I dont need a discount, I need to maintain a budget as much as I can with an honest mechanic and get back behind the wheel as quickly as possible and PIP accomplished those things, not to mention, a price I couldnt argue with.

Truly appreciated understanding what was going to be done before the work was completed.

Honest work done at great prices! Highly recommended!!!

Great service! The owner,, is super friendly, knowledgeable, and trustworthy.

Had some trouble with my Dodge and these guys took care of everything fast and affordably. Ed at the front was great with communication. I would recommend Partners in Performance for car repairs.

By far the best auto service I have found in this area. Very inexpensive but very high quality service. Had a blown catalytic converter, and was able to get a new one installed with a 2 year warranty for hundreds of dollars cheaper than competing service centers. Will be returning and would recommend to anyone looking for a new auto service shop

Called them at end of the day for a quick fix that another shop *#@!ed up. A 3rd shop I originally contacted couldnt get their $#*! together to schedule me. Seriously, 2 days waiting for an answer?!? PinP said, No prob. Bring it in first thing tomorrow.! Not only that, I wasnt there long enough to finish my coffee!!!! GREAT job!!

I know it takes a long time to find a auto repair shop that you trust and I found mine in partners in performance. Just recently I brought my wifes car in to get checked out as all the dashboard lights were on and the car was stuttering. Im thinking total catastrophe. James was able to easily determine that the cause oddly enough was do to lack motor oil. I made the mistake of not taking my wifes car to get her oil changes at pip and it appears that the last place she took the car for a change either didnt do the change or did not add the correct amount of oil back in. James fixed it easily and cheaply where I believe many other shops could and would have easily taken advantage of my situation and charged for repairs I didnt need. Ill be a customer here indefinitely.

I have been bringing my cars into these guys for the last couple years and I am fully satisfied. They have always been helpful, honest, and willing to take the time to explain the work done to our cars to both my wife and I in a way that is easy to understand. Ive not once felt pressured or rushed into a decision on maintenance or service items that I didnt feel comfortable with. Ive had varying degrees of issues happen to my cars and theyve handled them all very well and professionally. I had a reoccurring issue with a shock that I brought back in months later after being initially charged and with no questions asked and no additional charges, they worked on it again and made it right. I appreciate the work these guys have done for me and my family--they have earned my trust!

My concerns were addressed and I was even notified about a mistake I made when working on the car myself, which I really appreciate. Thanks!

Mounted new summer tires, and had damaged rim fixed for me when they found the issue during installation.

Partners in Performance is a very reliable and professional shop. They assure that you understand the work needed to be done and why. The prices are competitive and fair. We will always return for any work needed on our cars. A great family owned business that cares about their customers!

Great service!! You can trust the family who owns this place very up front and Honest. I service all my cars here and have had no problems. If you are looking for a place to be honest fast friendly and very competitive price wise this is your place.Jaguar Land Rover and all imports they have experience with and will go out of their way to get the vehicle fixed fast and always offer different discounts and sales.

I love these guys! They did the repair professionally, and there were with me all the time during the process. Bravo!

No issues whatsoever. Dropped my car in the morning before they opened with the mail drop. I take the Naperville train into Chicago, so the drop off was particularly convenient for me. Got an email that afternoon with an estimate. After I confirmed what I wanted done, they fixed everything and had it ready for me when I got to the train station on the way home. It is really convenient because I did not have to change my daily schedule to get my car serviced. Everything was taken care of while I was at work. I will definitely consider using PIP in the future.

What an excellent experience my wife had when she took our car in today. She only intended to get a quote, but James immediately took the car back and, within an hour, had fixed the side mirror that had been out of alignment for weeks. He kept my wife up to date on their progress and made sure she was comfortable in the air conditioned office while she waited. This kind of attention to detail and customer awareness is something rarely found these days and we could not recommend this company more highly. We will NOT be taking our car back to the Mercedes dealer...we will only ever bring it back to James and Tyler at Partners in Performance. Thank you to Clarks Auto Care for the recommendation. Both of these companies are top notch. You wont be sorry you entrusted your car to either one.

Knowable, trust worthy, convenient, fair and honest prices. I have my Range Rover serviced with Partners in Performance. James I a true professional. I would recommend P.I.P. to anyone who has an automobile. I think that would cover everyone. Great job keep it up!

Great friendly, honest service.

Great place. Had an old car that needed some basic maintenance before a trade in and they gave me an extremely honest, fair priced, and no pressure recommendation.

I have taken my BMW SUV here 3 times they have always done a great job and the prices are half of what the BMW dealer was trying to charge me. James was very patient with me he explained everything in detail. Very happy will never go back to BMW repair.

They are guys you would be happy to take your own car to, not just a quick place. Will be back in the future.

Cant thank this place enough. Went to them after a horrible experience with another shop. They fixed what the other place messed up. Got me in very quickly and did an amazing job. Highly recommend this place! Thank you so much for everything!!

Partners in Performance is an A++ shop. James provides awesome customer service and most important reliable work on vehicles. A true professional shop. Will definitely come back and refer anyone and everyone to P.I.P. A great family owned business that cares about their customers!

Great service and location. James at Partners in Performance (PIP Auto) provides an honest assessment of the problem and required repairs; the repairs are completed as/when promised at fair prices. We have finally found someone who was able to diagnose and repair a nagging reoccurring “check engine” light issue on two of our autos – Thank you James. We have brought all five of our autos to Partners in Performance and have been completely happy with all work performed (Foreign and/or domestic (Ford, Chevy, BMW, VW and Land Rover)). Also, you can’t beat the location if you are a commuter.

I have had 3 of my cars serviced here in the last year - two of them with problems that involved strange transmission noises and the other with bad braking noises. In any case they did a superb job each time in diagnosing and fixing the problems at a very reasonable cost. I would choose them over a dealer for convenience, cost and knowledge.

I came in for a second opinion on one of my vehicles. James was very knowledgeable and fixed my problem for less than what I was quoted somewhere else. Will definitely be bringing my other vehicles to him. Very happy with the service and I dont feel like I was taken advantage of.

2 reviews5.0 star rating 1/30/2017I was looking for a local mechanic in the Naperville area to diagnose my check engine light and started calling auto shops in the area on Yelp. When I got on the phone to speak to James, I could immediately tell he was knowledgeable and brought my car in for its first repair Ive ever done on it. James was able to diagnose it right away and was very patient with me. The repair was prompt and he received the part I needed within the same day! After his fix, my car ran better than before, with better mileage! The price was definitely reasonable and he was able to walkthrough each aspect of the costs. It was a pleasure working with him and if Im ever in the area again in need of repairs, hes my go-to guy!

James honesty and willingness to help me understand my car problems is fantastic. I never have to worry about being taken advantage of because I am a women!! Thanks James for your fantastic service.

Cant say enough about James and Partners in Performance! I live in Minneapolis and was looking to purchase a vehicle from a dealership in Naperville but didnt have a way to take it to a shop to get the vehicle looked at. Long story short, I emailed James out of the blue to discuss my situation to which he promptly replied and we set everything up within 8 hrs of James receiving my email. James performed a thorough pre-buy inspection and provided a report complete with pictures of what was described in the report! How great is that?! To anyone reading this, dont think twice, go to Partners in Performance and talk to James! Great job James,congratulations on setting the standard on what excellent customer service should be.

3 years later and a new location later and this review still holds true.I have referred PIP to close friends and family and they have all had extremely positive experiences. They are the first shop I have been to that actually takes the time to figure out what the problem is, rather than tossing money and man-hours at it.

Great Customer Service / Quick / Reliable / Fair PricesAfter one of the coldest days of the year in January of 2019, my BMW would not turn over. I left the car in the Naperville train lot. I facebook messengered PIP that Saturday and to my surprise they got back to me immediately. Said to drop off the keys and they will pick up the car and diagnose the issue. They moved the car on Monday, fixed the issue and came back with a fair and equitable price. Tyler was dynamite and very through over the phone. This is my go-to place. Thanks.

James and crew were very responsive to our needs and their customer service easily surpassed what we encountered at other dealerships.Recommended.

Refreshing to find honesty and candor in 2017. Im thrilled to work with James at PIP. Thank you!

Had thermostat replaced in my Audi A4. They were very professional and quick replacing it. Will be coming back for any future work.

Excellent Service and quick one too.Highly recommend for their service.

They are very professional and honest. Thorough work, no pressure and fair prices.

Great service and a fair price! Lovely family owned business, too.

Very friendly and professional service. Thanks!

Always great with my 1970 Plymouth Road Runner. I trust James implicitly

Great prices and great customer services. They will go above and beyond to help you out.

Can fully trust James and everyone that works here to do a great job and at a good price. I dont even consider going anywhere else at this point, even if it was just for an oil change.

Excellent service, competitive pricing. They get get all of my future business.

Knowledgeable mechanic that helped repair a cracked engine block that overheated due to coolant loss on Landrover Discovery.

Trust his word and his work. Would not go anywhere else

You can always trust James and his family who owns this place. Price is fair and he tell you the truth instead of exaggerate

Darcy Gmc 2016

#HONEST!!😳 A RARE BREED!😳 U CANT LOOSE WIT... PIP😘DE- BLK300 SRT8