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Universal Auto
751 Jackson St, Napa, CA 94559, United States
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Universal Auto
Comments
Br
Review №1

$145/hour labor. Lowest in Napa Valley. They went above and beyond. Not only did they change the water pump, while down there, they changed the timing chain, serpentine belt (drive belt, accessory belt), and even gave me an oil change. They even showed me a box of the parts they changed. Got my car back in a week. My car is good for another 162,000 miles. I recommend you pay in cash or with debit card, if pay with credit they charge you the 3% fee. And remember, the estimate is just an estimate, plan on paying a little more for the extra they do. 4.5 stars. 5 stars if they had it washed and vacummed next door ;)

Ro
Review №2

Lots of experienced guys working here. Helps when youre not sure whats wrong with my car.

J
Review №3

Do not leave your car with them. They will take weeks to fix the vehicle and will completely damage it in the process. The owner will let you take the car even if it hasnt been tested and after you ask about the work they did, he will say your money, that he asked for, is not worth the time put into the vehicle and that is why they did an incomplete job.

To
Review №4

Went to get my 95 mustang gt slogged it was fast and they were friendly. And car passed

As
Review №5

Jose and his staff are super friendly and always helpful and universal auto is the only mechanic I trust not to rip me off

Jo
Review №6

Quick and easy smog check

Ni
Review №7

Great service reliable honest mechanic family owned would recommend to everyone!!

Ja
Review №8

Its where Ill always take my car or send my friends!Great service and attention to detail!

Ky
Review №9

Awesome shop. really good work. I took my truck here to get a smog and I was in and out really fast. the staff was super friendly and answered all of my questions. Will definitely recommend.

Lu
Review №10

Excellent service!!! I was in this week for a smog check. As soon as I arrived two lovely young women came out greeted me asking how they could help. I proceeded to go inside and within 15 minutes, my car was ready to go! Friendly staff and Excellent service will have me coming back and referring people to Universal Auto. Thank you, Joe Castro and staff!! ☆☆☆☆☆

Br
Review №11

Always love UNIVERSAL!!! theres a great people, excelent Service, theyre fast. I give 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Fl
Review №12

Great and faster service

jo
Review №13

I give Jose and his staff all five stars. Expert at his craft, Jose was friendly and very reasonable. Universal auto was an answer to my prayers. This is definitely a man you can trust. Thank you again Jose.

Li
Review №14

Jose Castro is kind, courteous, professional, and an excellent mechanic. He and his staff, including Alicia Corro at the front desk, go out of their way to assist you in any way possible. They do not take advantage as far as pricing goes. The prices for service and parts are realistic and affordable. Service is provided as quickly as possible so there isn’t a long wait for you to get your car back on the road. I highly recommend Universal Auto of Napa.

Ca
Review №15

They do quick work and provide excellent customer service! The only place I trust for auto repair.

An
Review №16

I like this place. It is a no nonsense place to take your car and expect to get good honest service. Took my vintage VW Westfalia Camper for a smog check and it was done well and efficiently. They had previously repaired my air conditioning system and it lasted a couple of years since the unit is old and may need additional work. I will see what happens when I take it back for more work.

Da
Review №17

The best service, and attitude!

J
Review №18

Jose is great and so is their service.

Da
Review №19

What great customer service and great pricing. Quality work. Very knowledgeable and friendly

Ca
Review №20

They charge a lot money for easy jobs$1,100 just for replacing a water pump really?

Ma
Review №21

Very good service, nice employees

Lu
Review №22

My family and I take all our vehicles to get serviced here.

Po
Review №23

Excellent service. They left my truck like new. After changing the exhaust. The service is very good and fast.

Information
2 Photos
23 Comments
4.7 Rating
  • Address:751 Jackson St, Napa, CA 94559, United States
  • Site:https://universalautoinnapa.com/
  • Phone:+1 707-257-1592
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:9AM–2:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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