Ordered a CPAP for my father that was a specific brand the Dr. Recommended, after two months still no CPAP. Was told UPS mis delivered and must reorder, Domiga the manager hung up on my elderly father twice. THen when calling corporate, we find they dont even sell the brand prescribed and never told my father. HORRIBLE SERVICE....
The service here is awful! Told I would get new breathing machine, did not happen! Also wanted to change my cpap breathing from nasal to pillow told by the door receptionist that I had to make another appointment to do so which means charging Medicare more money what a scam!!!!! I am going to ask my doctor to switch if possible! Not good service!
Knocked on door as sign states. Was told by VERY VERY rude person that they were closed and she was eating to leave. I have never been treated so rudely by a supposed medical person.
I had a 11:00 appointment, I came a few minutes early. I was taken care of very professionally. They had everything ready for me, even though I had to switch an item out, they were happy to take care of me. I highly recommend them.
I called once trying to get info regarding my account and my prescription. Will never call again or do business with these people. Some people simply do not know how to deal wiith the public and should never be placed in that position. These are people that should be working in a factory punching a time clock.
The lady that set me up was extremely polite and helpful however the one that answers the phone is rude and unhelpful. Ill need to find another supplier or order supplies online.
Hard to get anyone on the phone. And when they tell you that you can just come back by and pick something up, dont believe it. You have to make an appointment and pay more money.
They LOST the prescription I hand-delivered for medical equipment and were then rude to me. I will never go back there - asked MD to order equipment for me from Lufkin. I would rather drive 30 miles than deal with rude, unprofessional staff. 😡
You can never get a person on the phone