I keep going back expecting the donuts and kolaches to get better. I think, “maybe they just had a bad day?” No. They have a bad cook. Everything taste either old, burnt, or just plain wrong. I know they just looked right at the burnt kolaches and still put them in my bag and handed them to me. Stiff as a brick. 0/10 for me

My grandfather worked at Shipley donuts in Houston long long time ago. I ate their donuts growing up, they are the softest most delicious thing. You can eat a dozen by yourself in a few mins! This place had stale old donuts, they left an after taste in your mouth like old grease. My dad and I loved the vanilla cream filled donuts, they didnt have any? What do they cook once a week? When you order plain glazed in Houston they will tell you hang on a min these were cooked an hour ago, we have some fresh in just a min. I dont know what is going on, but these are not worth the bad calories.

Standard issue Shipley except these donuts were sloppily iced and just looked ragged. Not a good look for un-cheap donuts.

Went into Shipley’s at 7 am and the only glazed donuts that were available were cold/old donuts. Never been to a Shipley’s where they didn’t have hot fresh glazed donuts in the morning. Not returning.

We have a shipleys where I’m from and the donuts are made fresh daily and are delicious!! THIS PLACE is a disgrace to the Shipley name. My donuts were old and shriveled up. And this was at 7 am. Will not be back.

Great donuts, the best in town. The simple glazed donuts have amazing flavor though beware, the glaze is flakey and can get crumbs all over you. The blueberry cake donuts are great too.

Got chocolate filled donuts.Had to hunt the chocolate.Tore one open, it had a pea size dollap of chocolate. Shipley what happened?You used to have the best donuts in Nacogdoches

Great donut and the kaloches were wonderful. First kaloche!

Went by and was able to get some warm and soft plain donuts. I like them like that.

Having grown up in Nacogdoches in the 1970s Shipley Do-Nuts has always been a go to when I return to visit New location has awful donuts. Stingy on the filling and not the same at all!

Tasty donuts...

We got stuff from here this morning and they were not great. Cold and gooey

It looked very clean on the outside and was very enticing... next time Im in town Ill have to make sure to come in.

Cream filled donuts both had absolutely 0 cream in them and the cherry iced donuts dont taste like they used to, in a not-very-good way

I got a dozen doughnuts I ate one and it was delicious no complains, but when my son got one he pointed that is was hard so I tried it and it was definitely not fresh. I ask the rest of the people eating them and some got fresh one and others old ones. At this point I’m getting mad because now in days you can find good doughnuts in town. I got a second one just like the one I ate earlier and definitely it was not fresh it was hard and it tasted weird. Apparently I got fresh ones mixed with old ones ... NOT KOOL....Fist and last time ... not worth the drive......!!!👎🏻👎🏻👎🏻👎🏻

Customer service was great. Deducted 1 star since when we went in, place was little cluttered. But with 1 person doing all the work i guess we cant blame them much. Donut quality was fine. Dunkin donuts level for me

Love their donuts!

Great donuts nice staff but prices ate too high

Best donuts in town. The new shop is great.

Crispy Cremes - yuck! Dunkin Donuts - puke! If its not from Shipleys, Im not eating it.

Always fresh and delicious. New location is so nice and I enjoy the drive-thru.

Great food and service.

Great donuts, quick drive through, very clean environment.

Great as usual

Kids love it. I think its ok

Exactly how theyve always tasted, pretty dang good. Get on that Apple Fritters, Fam!

Yummy

If you want rich old fashioned donuts🍩this is the place to go.

Dont mess with a classic. The only doughnut shop worth going to!

I eat here waaay more often than I should, their pig in the blankets are spectacular.

Shipleys is the favorite amongst the Nacogdoches community. They are best known for their Old Fashioned Chocolate Iced doughnuts.

Great food and service

I remember the Days of being in San Diego California missing the heck out of Shipley Donuts. One of the first things I did when I got Home was go there,this was almost 5 Years ago and I still love them. The Lufkin Store not so much though, I think they changed the Recipe or something. Shipleys in Nacogdoches has the best Donuts though as far as Im concerned theres no competition.As of April 2019, I stand corrected, it’s not the same Recipe. The new Location is nicer, but the Donuts are just mediocre. At one time I could only eat half of A Cinnamon Twist or Roll and get full, smaller portions for the exact same price. Shipley in Nacogdoches has definitely dropped the Ball. Rehire your Bakers because the new Bakers suck.

Quick fast service, delicious food.

Awesome donuts. Very friendly customer service.

Let me first start off by saying that the donuts here are excellent however the service this morning was terrible. I asked if they had any of my husband’s favorite kind of doughnut in the back ( because it’s Father’s Day and I was picking up donuts for my family) and the first thing out of her mouth is the fact that the other two employees that were supposed to be working there with her had left early and left her with everything to do and so she had so much to do and that she hadn’t had time to bake them. I then asked her if they were baked and just not filled? or if they hadn’t even been baked yet? and she said that they hadn’t been filled. So I asked if she would be able to fill one (Which has never been an issue in all of my years going to Shipley’s) and she rolled her eyes let out a big sigh and again told me that she had so much to do and that the guys had left early and that she guessed she could fill some and then snapped at me how many did you want. Keep in mind there is not a single customer in line behind me at this point) so then I asked her if she had some chocolate donuts also that while she was filling those if she could fill a chocolate donut for me as well (so it wouldn’t be an inconvenience for her to only be filling one doughnut) I asked her to fill the chocolate donut with the same white cream that she was filling the other ones with and again she rolled her eyes and sighed and she came back with two donuts filled with the Chocolate pudding cream (not even what I had asked for) so when I saw the mistake I knew that she was already upset and behind because she had been left there by herself so I didn’t ask her to fix it (because she made me feel bad for even asking for them in the first place) so instead of asking her to fix the problem I asked her to add two chocolate donuts to the bag which she then proceeded to belittle me in front of the customers that were now behind me and make me feel bad for not telling her the number of donuts that I was going to be getting so that she could get the proper size box/bag. All the while with you guessed it tons of heavy sighing and Eye rolling. Then had to remind her about the kolaches that I had ordered because she had forgotten about them. so then once she got the Kolaches I was so ready at this point to be done with the entire conversation that I forgot to even get the milk for my husband and daughter and there are at least 3 to 4 people behind me in line now as well as a local church who had come in and had not gotten their order and it was apparently late. I tried to call back the store so that I could talk to the owner or manager who I believe was in the store at the time but never could get anyone on the phone. As a fellow local business owner I am appalled at the service and if any of my employees had acted the way that she had this morning they would be on some sort of probation terminated, or at the least I would’ve stepped in had I heard how she was talking to the customer. I am in the service industry so I was trying to be very polite and very patient with the girl and she was not giving me anything but attitude and rudeness. When you’re in the service industry Regardless of how the customer asks you - you should never make them feel bad for what they are ordering and if you didn’t ask them the proper questions that you needed to ask you should never make them feel bad for what they are ordering (like the box size or how many donuts they wanted to begin with) your poor training, time management skills, or staffing issues is not the customers problem. I came there because shipleys has excellent donuts and some of our favorite flavors in town but they have possibly lost a loyal customer now. I will gladly change my review once I can speak to an owner or manager and see some sort of an improvement in customer service

Was not at this place today or no other time dislike this plac

Donuts are nothing like the past. Omg

Wonderful donuts!

Great place for a quick bite

Good donuts. Pleasant morning stop.

Hmmmmmm do-nuts!!

Lost me as a customer, the first visit was horrible, employee informed me that it would take 10 min for apple fritters to be done so I paid and happily waited for 15 min with my 16 month old son, informed them that I was going to to return after taking care of business right down the street, I returned 10 min later and noticed no apple fritters on the shelf, I set in my truck another 5 min and went inside, employee informed me in would be another 10 min, I got my money back and left, decided to give them a second chance and man was that a mistake, milk was warm and my so called Cherry Filled pastry was nowhere near filled as advertised, over half of the doughnut was eaten before the filling was reached and all the other doughnuts were not fresh, note that this is 0630hrs, of all the doughnut business in Nacogdoches youd think that customer satisfaction would be a key role in this type of business, apparently this is not the case at Shipley on North Street

VERY deeeelicious !!!! 😀 Yummy ! Satisfaction even I can guarantee !!!! 😋

I love their cinnamon twist.And the staff are always friendly.

Friendly good donuts

I always start my morning off right 👌🏽🤝🏽

Smoothies were yummy

Only place to get good fried donuts

The best chocolate filled donuts

Not overly impressed and did not like the kolaches

Love the donuts

I dont like their doughnuts or kolaches much, sorry 😕

The doughnut tasted like cardboard

Cashier was sick n donuts were not fresh at all

Bathroom broken

Best chocolate eclairs ever!

Service was ok, donuts nasty, not fresh!

These folks are warm and friendly

Best chocolate iced donuts anywhere!

The last time i went there the pigs in a blanket were frozen!

Best donuts in town

Best donuts in town

Best donuts in town

Love their donuts

Its a great 🍩

Best Donuts

Great donuts

Great 🍩

Great donuts

Really good