Peggy-Ann, General Manager at Classic Collision located in Myrtle Beach, SC is very professional, efficient and courteous. From my initial contact, Peggy-Ann displayed a very patient and caring attitude. She is an efficient manager as evidenced by the fact that my car was ready a day ahead of schedule!Peggy-Ann was great to work with as she is very gracious and exemplifies excellent customer service/people skills.I would also like to commend Michelle for her customer service as well. During my initial telephone contact, she was professional and patient as she took time to answer my questions!The body shop staff also deserves recognition for an outstanding job in repairing the rear bumper! In addition, I also appreciate the cleanliness of my Lil Baby Beach Buggy aka Smart Car ⚡️🚗when I picked it up…what great customer service! It is clearly evident that Peggy-Ann is doing a phenomenal job as manager of a well run auto body repair! Without a doubt, Peggy-Ann and the entire staff are assets to the Classic Collision Team!!!Best regards & God bless!Sandra Collins

Taking care of my car with insurance claim, also doing personal repairs at a great price. Getting text messages on updates and hows it going. They are very busy and sadly short staffed right now, so if you work on cars. Maybe see what they have for employment.

Wonderful experience. I received daily texts or a call updating on the progress of the repairs

They did an excellent job on my car

I will absolutely be referring everyone I know who needs body damage repairs to Performance Collision! Wonderful, speedy service. I was referred here by a family member because of the good people who work here. They worked with me to get me the best price, even better than I expected! Thanks Jesse for your hard work and time put in to getting my car fixed, while getting me the best price possible.

I had to take my civic there for a scratch on my bumper. When I got it back it looked better than before it was scratched. Jesse was very professional handling my claim. Will definitely use them again.

Loved the updates, prompt and great work!! Front office friendly, helpful and took care of insurance rental for us too!! Thank you

Jesse Lindler, Estimator at Performance Collision Center in Myrtle Beach was very professional and efficient as well as courteous! From my initial contact, Jesse was very thorough as he took time to answer my questions pertaining to the estimate and repair of my vehicle.He has excellent customer service/people skills.Debby & Peggy Ann deserve recognition as they were always very professional & courteous whenever I called Performance! I appreciate their patience with me as they also displayed outstanding customer service/people skills!Also, the Body Shop repair employees deserve acknowledgement and thanks for an outstanding job on the rear bumper of my car and had it completed in a very timely manner! Additionally, I very much appreciate the cleanliness of my car upon delivery...what great customer service!Without a doubt, I would highly recommend Performance facility in Myrtle Beach, SC as the entire staff are assets to the Performance Collision Center Team!Thanks and Gods blessings to the entire Performance Collision Center Team!!!Best regards,Sandra Collins

Had a repair through an insurance claim. Peggy, and Debby Gave me the best customer service ever! They made my experience so easy and quick while also making me feel very welcome. Never had I ever wanted to stay longer than I needed to at a repair shop, hahaha! Not to mention the work was amazing! My car looks better than before! Thanks Performance Collision Center! Will definitely be back if needed!

We are extremely please to complete this outstanding report on Performance Collision in Myrtle Beach, SC. All their quality work was performed by a group of professionals, including the administrative personnel completing the paperwork. All employees demonstrated pleasant demeanors and a commitment for excellent customer service. Because of our pleasant experience and their quality work, we are willing to continue our outstanding reference. The proofs will be in the final product, whether it be detailing a vehicle and/or major collision damage resolution!!

Came here JUST to get a quote. The office says their hours are until 6 PM. I get here at 4:30 and was told it would be a half hour before someone saw me. I Sat and waited in the lobby for an ENTIRE hour just to be told that I can’t be seen today and should make an appointment. Are you serious? Why even have me waste my time. The receptionist should’ve said that from the start. Will not be doing business here.READ THE OTHER REVIEWS ! I should have.

This place went above and beyond for me. They answered all of the questions that I had. I recommend you all used this car repair place for accident repairs even paint jobs. If I could give all 10’s I would have. Great customer service especially Mrs. Peggy. From the walk through of the process and the messages and calls providing me with the info in a timely manner that my car is now repaired and ready.

I was extremely pleased with the work done on my vehicle after a collision. I picked performance collision after being given multiple options by the insurance company. Peggy Ann was professional, knowledgeable and had a great attitude. The crew that did the repair was outstanding. They live up to their motto..Fixed right.On time.The first time. Very appreciative.

I had an accident involving the passenger side of my car and by chance I stopped into Performance Collision and what a great experience I had starting with a smile and immediately had an appraiser( Peggy) come out and evaluate the damage which was pretty extensive which involved not only the side of my car but also the running board. Within a week I dropped my SUV off and had it back within 4 working days and WOW what a great job they did. I was so pleased with their work and professionalism. I highly recommend them!!!! Thank you Performance Collision. My name is Judy D and I live in North Myrtle Beach

They were wonderful! My BMW is perfect! Excellent service on both cars. I would recommend they 1000%

From the moment you walk through the door and are greeted by a knowledgeable, friendly person to the overall review prior to pick up, Performance Collision has my appreciation for being a professional team. My car looks brand new! They make a rough situation a smooth transaction. Highly recommend them to anyone needing collision work.

I needed to replace the mirror of the side rear view mirror. They were very courteous and helpful. I appreciate everything that they did.

Performance collision work with my insurance company and fixed my truck. They did a exceptional job. Peggy help me get my truck to them during this pandemic. I really appreciated that they did such a good job. It’s nice to see a company go out of their way to make sure you’re satisfied. Thanks again.

Had superficial body damage. Took it in on a Wednesday and picked up like new following Tuesday. Great service and everything as promised. Need your damage fixed fast and right this is the place.

Everyone was very nice! When I first got in Ms. Peggy the front desk lady was super sweet she greeted me with my last name loved that. When I got my car back everything was in great condition I definitely recommend everyone to come here.

Excellent service and they made my Equinox look like new again after it had a fight with a concrete pillar. Insurance recommended but I would use them again. Great detailing after they were finished. A+

Performance Collision is a nice company with a warm atmosphere and friendly staff. They do their best to suit your needs which is nice since not many shops do that. The only reason I didn’t give this wonderful place five stars is due to the fact that I received my car with more problems than I dropped it off with. Oh, I forgot to mention that they lied to me as well.Adam, here’s that review you wanted :)

It was a great calm and professional experience Im so greatful to have had contact with the professional that made my return trip safe and pleasing. Thank you so much again for looking out for me may God continue smiling on u and ur coworkers and family. Thank you again hope to meet again 😊

I would definitely recommend this shop for Auto Body Repair. The staff was super friendly! The process of getting the estimate and scheduling the repair was quick and easy. Jason kept me informed throughout the entire process. My vehicle was done on time and looked like new from the body work and from the clean and detail my car got before I picked it up! Thanks for providing remarkable customer service.

I brought my car here because State Farm told me it was the only place that could do my car in a timely manner. I was then without my car for almost 2 weeks in which time they said they finished everything, I went to go pick it up and multiple things were still wrong with it including they said they replaced the horn when they absolutely didn’t. And there were multiple missing/broken parts on my car. After bringing it back they kept it for another week and fixed most everything in the car, But then I found that they fixed it with zip ties and superglue. Definitely don’t bring your car here if you actually want to live after driving off the lot.

Total lack of consideration. Go elsewhere even if your Insurance Company pays.

I will definitely recommend Performance Collision! They’re very friendly and professional. Jason had every step of the way taken care of for me. He kept me informed through everything and made a not so good situation a lot smoother. The staff here is super friendly and they did an amazing job on my truck. They even vacuumed, cleaned up and shined my tires. I couldn’t ask for better customer service. Thank you!

Very helpful and detailed with my estimate

Everyone i dealt with there was very professional. To Matts supervisor: he was assigned to drive me home after my car was totalled. He was so polite and respectful of my physical limitations. He even offered to take things upstairs for me when i arrived home. He is a true asset to your operations!

Excellent service, clean facility, great workmanship.

Loved it. Very good customer service. Went over and beyond to make their customers happy. Thank you.

We were advised by other persons insurance company to use their services. Theyve knowledgeable and professional staff.They kept notifying us about the repair. And after the car was fixed they washed it in and out and vacuumed it! Sweet!

These guys were very thorough with my insurance claim in the car looked good as new when I got it back. I would definitely recommend going to them.

Performance Collision has done repair on 2 of my vehicles and I am very pleased! Awesome staff and service.

My car was banged up bad in an accident. Their service and professionalism was first rate. They stayed in touch with us frequently and did a beautiful job. It was like getting a brand new car!

We had my husbands truck towed here after I wrecked it on the ice. The damage was all to the bed of the truck and the back driver side rim was cracked. Went to pick it up the first time they claimed it was ready and the rim was not replaced. Then they asked of we wanted to risk it until the rim came in. After having it another week we had to call them at the end of business day on a Friday for them to tell us oh yeah, its ready. Went to pick it up, everything looked ok. Went to put a little gas in it and they forgot to connect the gas tank back to the bed of the truck. We took it back and it was all sorry sorry sorry. We just went to fill up because were going out of town and wasted $5 in gas because somewhere under the truck something is not connected. Do not take your business here!! I have never in my life had so many problems out of a body shop.

They fixed my bumper quickly and inexpensively. That Matt guy is a real straight shooter.

Great repair work, will treat you like family!

This is legit the worst company I have ever interacted with. My insurance company referred me to this shop because of an accident. The estimate stated that my car was only going to be in the shop for three days. It has currently been in the shop for two weeks. Countless mistakes and countless miscommunication from the owner and the staff. Since this was through insurance, performance collision did not try to fix or try to please the customer (even after five mistakes) because they knew they were getting their money. DO NOT GO HERE! Also, I tried to leave a review on their website but they will not let me because my review will be less than 5 stars.

Called about looking at a flooded car for insurance. Business said they handle it on the phone, and so does their website. Tow the car there and then they say they don’t handle flood damaged vehicles. Which is it?

Got hit again on back bumper. Super service and very good. Second time using them.

Great repair work. Fast Friendly services

Good customer service

They said we can only work on your truck 4 hrs. a day. Theyve had it for a month. Even my insurance company State Farm had issues with this 4 hr. Policy. Never again.

They cant fix anything without screwing it up

They tell everybody we have to keep your car and taken apart to see if theres further damage all I had was a small dent once they got you there youre stuck with your car apart

Very nice and professional

Very helpful and professional.

Had a broken taps trim piece hot glued back together lol, they thought i would not know.

Wonderful and friendly staff!

Great service!

Services sucks, they have had my truck for almost a month now for only $3,000 worth of damage! They have also changed my completion date 4 times!! And only give me Email updates after I call them, that’s the only time i get updates!! Wouldn’t use them again !!

Great work and service

Excellent service

Very professional

Satisfaction garanteed

Great service!

Fast, courteous service