I went to the flower area looking for a simple houseplant for my Mama. I found an incredible Watermelon Peperomia. Id never seen such a lovely little thing! All her visitors asked what it was & what florist it came from! It was already in a pretty white glass pot for only $20. I just added the yellow bow.
Home depot was great employees were very helpful and friendly. Went to Walmart first to find a small electric air conditioner they didnt have any when home depot had a lot more to choose fre. They actually had exactly what I was looking for. The Arctic Air! As seen on T.V. I thought it was going to work great,sadly it didnt was just basically a small fan blowing warm air. I learned you cant always believe what you see on t.v. Home depot was quick no problem returning was in and out.
Update:We have been waiting for the grout delivery as today is 10-4-21. We called and they said oh, its been here at the store but there was no delivery date. Also no call like the manager told me they would do. HORRIBLE. He lied about the $150 credit too.NEVER GO TO THIS HOME DEPOT!So I order porcelain tile flooring from Home Depot in Myrtle Beach for delivery to my home. The salesperson said we will call you when it gets to the store and schedule time for us to bring it to your home—probably around Sept 24-30. They said they would deliver it inside my garage. Today I am working from home and find that they delivered 34 boxes on 2 pallets to my home and left it in front of my garage. I call Home Depot and their response is there is nothing they can do because their salesperson put order in wrong. He said he can give me $150 off my order but due to Covid no one can come to my home and move the order inside my garage. Last time I use Home Depot. When my back gets hurt when I have to move it all I guess I will have to sue Home Depot. Thanks for nothing!
I greatly appreciated the kind and helpful knowledge of an employee with August on his apron.He went out of his way with me and others to offer suggestions and take us to the product regardless whether it was in his department, Paint, or someone elses.I hope his courteous and willingness to greet customers permeates through the other departments because August, or maybe now September, has gained a customer that will definitely seek him out for the many painting and repair projects on my list.Thank you again.
Woodrow is a gleaming example of an outstanding Home Depot associate. As I was pushing a heavy load of mulch toward my car, Woodrow stopped collecting shopping carts and enthusiastically offered to load my ten bags of mulch into my SUV. His help made my so happy because my back was already aching from unloading furniture the day before into our new Myrtle Beach home. I drove away feeling pretty good that this nice young guy did me a HUGE favor. God bless him!- Mark VanValkenburgCharlotte, NC to The Bluffs, MB
The paint department is the best.. I appreciate the senior staff and all their experience. It means a lot. The customer service folks are great as well
Its worth the extra drive I have to make to come here instead of the other big box hardware store. I had two employees go out of their way to help me find what I needed and I didnt even have to ask. They just saw the confused look on my face and decided to help. Both of them were very knowledgeable.
Found every item on my list easily using the app. Staff was very friendly and offered assistance more than once. The greeter was a very cheerful lady! Love the self checkout option because I can get back to work in a timely manner.
Brett was great in helping me find what I needed and also went above and beyond to make my customer service pickup experience very easy.Alfredo helped me in so many ways with prepping for my home painting project. He also helped with base molding and looking into finding me the fence mesh I was looking for. Fantastic customer experience!!
Home depot has many items in stock and reasonable prices.
Had a couple of keys made. Quick, in and out.
My wife and I went in to buy flooring! Lynn in flooring department, Brett a sales associate, and Ken also a sales associate, were extremely helpful! It really was exceptional service! Not always the case! They should be commended!! Home Depot management take note
At the Home Depot in North Myrtle Beach, we found the staff on he large appliance team to really be helpful when we remodeled our kitchen. Everything that was promised happened and oh the prices!!! Nice !
Completely accomplished all tasks on my list in one trip. Had everything I needed and so got some good advice from experts.
Sept 19,2021@ 1030 garden center staff superb customer service rendered to my shopping nerds. Thanks so much.
Great place for everything. The flooring department was great, helpful and well staffed. The people help me with everything I needed and loaded it in the car. Great knowledgeable staff answer all my question and I got Great flooring install very fast. 5 stars from me all around!
I will admit that I used to love home depot, but this Myrtle beach location is a total cluster. Purchased a saw online, they gave me the wrong model, when I go to return they act as if I stole it and gave me hell returning it without ever havongbopenes the box. Im very very disappointed. The correct model shows available on the customer service computer, but cant find them in the store. Been here for over an hour now. Picture is of the un-helpful supervisor.
This store is clean and neat. People are very helpful
Store employees went out of there way to help, very pleasant experience unlike Lowes!
I like it better than Lowes because they usually have items in stock and offer a much better online experience. Staff seem a little more knowledgeable than their big box competition.
Excellent product selection. Easy in and out. Very nice employees.
Went to Home Depot today and had some irrigation questions. I was helped by an employee there named Brett. He knew exactly what I needed and where to find it. Going into these stores can sometimes overwhelm you with just how big they are, so it is really nice when you get someone like Brett who will go the extra mile to help. Thank you Brett and Home Depot.
Went in to buy a mower and weed eater. Had quick courteous service by both guys in garden. The gentleman loading was very polite. Better than Lowes all day!
So my husband and I went into this place looking for a washer and dryer set. Maybe we don’t look affluent enough for the staff in appliances to even acknowledge us? We’re part of the minority of working class folks who used to be important in this country. Anyway 2 of them ignored us for about a 1/2 an hour or so while I clearly inspected the machines. We left and went to Best Buy where their lone salesman managed to answer our many questions, sell another washer/dryer set to another customer, save us some money and sell us a set. Go to Best Buy. The prices are the same anyway and the sales staff gives a s***.
Was able to find what I needed quickly, checked out and was offered help to load. Great experience
Our experience with Steven and Steve today was excellent. Thank you so much for your kindness and help!!!
It was very nice. There was plenty of help available and they knew their products well. I was able to purchase a new range, and delivery date was accepted.
Needed help with item purchased and I had a very helpful, friendly and pleasant employee assist me. I will definitely be back
It was fine, person at the paint shop was very nice and knowledged in what he was doing. Cashier was very nice as well. Southern hospitality.
Love shopping there can buy anything you need at a fair price and the help is very courteous
It was great, nice people and showed where I needed to go for items that I needed.
Great service and help! Brett and Tommy helped us unpack and load a ton of tiles for our project and were more than happy to help. :)
I asked for help and the gentleman came and helped me find exactly what I was looking for. The cashier that check me out was the one that called the helper for me and she was very kind and efficient.
I rented there small box truck the lady that helped me was a pleasure and very helpful
I prefer home Depot to SLowes😁. I have found that the staff is far more helpful, and you can get in and out quickly.
I placed an order online for pickup and it said it would be ready the same day. Nope! 24 hours later it still wasnt ready. I had to cancel my order and go in person, then they didnt have in stock what they said they had online.Come on Home Depot, you can do better!
Emily was amazing in helping me find just what I was looking for.
Always love this place, good product and reasonable price. The help is good and they have very professional installers if the job is to big for you to do yourself.
Needed more checkouts open in the lumber area. Carts everywhere couldnt get through with our sheetrock and lumber. Poor employee wrecked with a grill and crashed it on the floor. Was a congested mess basically. The super helpful guy in the loading area helped my brother and I load up the osb board and sheetrock.
Great service and always great clearance Great sales on flowers and gardening stuff
Always busy at this location so be prepared to wait... some of the staff dont have the best attitudes but I feel thats because so many are rude to them for no reason as I experienced a customer being very rude to an employee while I was there ....
Kudos to Sue, Kerry and John W for EXCELLENT SERVICE. Kerry and Sue helped me find a freezer by phone, John had it upfront in 5 minutes for PU. Give them all a pay raise.!
Brett Taylor was so helpful not only did he answer all my questions and show me where to find what I needed, he also helped me load everything into my car.
Need some security. To many bad things going on in the area. Customers service was good, but price are high.
Friendly and helpful staff. Had what I needed. Very clean store.
Ugh bad service. And ignorant minded now too.
Got our pool furniture with help from their friendly staff and they even loaded it in my truck, plus we got a military discount too. Thanks again. .....
Staff was very helpful.He stopped to assist 3 customers while helping me at the same time. He never got annoyed by being stopped by other customers.
Quick in and out visit for welding wire. Stocked, staffed and nice.
Always organized and have everything I need every time I go
Great store, still cant get used to all the checkers with purple, blue or green hair.
Ive only been here a handful of times but each time Ive been, its been a great experience. The staff is friendly and seem they actually care to help you. I normally go to Lowes just because of convenience of how close their location is to my house, but if Home Depot wasnt as far Id go there instead. Highly recommend!
Able to find what we were looking for. Unfortunately staff for appliances does not have to be to the store until 8am. We had an emergency with our freezer and were there at 6am. So not happy about staffing.
Always has fresh local produce. Very reasonable prices.
Brett was awesome! Helped me get a couple of tool boxes. He got me out within 10 min. Thanks!
Brett was very helpful and niceI didn’t know where anything was and he took me right to it
This has become my go to place for everything I need in my new house. Today was all lawn stuff and they had exactly what I needed, plus a 10% military discount. Upping my rating now to 5 stars.
The staff here was very helpful. Showed me where the items was that I was looking for. They where polite and courteous. I will be back.
Brett was very helpful. He didnt stop until he found what we needed. Thanks
Associate was helping me find an item, wasnt having any luck finding and without saying anything left to help another guest. I wont shop there anymore.
Better than lowes,good prices,wide selection and very helpful and courteous staff,was asked if I needed help before I even started looking for someone to help me,he seemed very knowledgeable and even showed me a way to save money on what I bought and explained an easier way for me to do what I wanted to accomplish.... GREAT customer service
Didnt have any carts when we went to the lumber had to go back out to get one
Angie at the Service Desk is so very pleasant T.Y. for your kindness
Customer service is decent, the ladies are sweet. You can not pay with your phone that is a common accommodation at mostly all stores currently.
2/27/2021. 3pmIn the patio section outside. Only one check out open. Line was almost to interior door. Seemed like each customer had a problem so checkout line grew. Two employees were nearby chatting with each other. Lady behind me in line went over to them to see if another register could be opened. They told her no and walked away. This is sub par. No way to treat customers or the poor cashier
Brett and German went above and beyond the typical customer service for me and I am beyond thankful that there are still kind people like them in the world. They did a great job!
They had steel studs!! I looked everywhere and they had just what I needed.Lowes could learn a thing or two from this home depot....
Nice convenient location with a traffic light on Route 501, nice helpful employees, plenty of parking and great appliance sale prices. Our appliance specialist was kind and knowledgeable.
Most helpful employees. Best place to shop.
Brett, was extremely helpful. He went above and beyond the call of duty to help me buy and carry out my new oven range.
Great experience as always. I drive to home depot 10 miles away and pass Lowes which is 3 miles away because the staff and store is SO MUCH BETTER THAN LOWES. BETTER PRICES BETTER SERVICE.
Much better employees than Lowes. They are knowledgeable and show you exactly where something is by going with you. Will definitely be going the extra few miles over shopping with Lowes.
Bought our washer dryer here. Man in appliance area was awesome.Trying to pay was a complete disaster.No military discount, according to lady at service desk Home Depot is stopping most of their military discount and it seems like she didnt want to help us at all. And the weekend before the LG set was not available. But this weekend they were? Makes a person wonder what is really going on with inventory.Delivery was awesome young guys were on top of it.The rest of our appliances came from Lowes.
My favorite store. Always have what I need for the home.
The Home Depot in MYRTLE BEACH SC NEAR 501 is by far the best one in my vicinity . This Particular Store has some really exceptional Employees. Sometimes I wonder if lowes has sent under cover Employees over to work for the Depot just to be rude and ignorant lol smh... I am in the Property Repair and Flooring Business and I can easily have 3 trips away. Here lately they have been switching up and moving items that shouldnt be moved. I believe they could use some professional hands on craftsmen to help them sort there supply and Parts. Just imagine going in to the depot for a project and its all in one spot. ... marketing and management need to sell items so they make you bounce around so you spend more money. That only shows there interest in more of our money not saving our time or our money. Multi Million Dollar business start up... Network and Market Product Placement options not only to help when restocking but mainly to help they clients find items easily and efficiently. Guaranteed you will have more customers from other places more repeatedly every time. Thats will get people coming back Most people dont go cause they hate the experience its a hassel frustrating at times. I purchase everything at this one location. Ill drive out of the way just because Im comfortable there. Happy Mothers Day to all the Moms and Furr Baby Moms. We wouldnt have to go to the Depot if it wasnt for our women. Lol
The employees I encountered this past Sunday at the Myrtle Beach 501 location were either lazy, didnt know where stock was located or really dont care to help the customers..The only person who did help, after I walked all over the store looking for items didnt even work at that store but was willing to try. Lowes employees either know their stores better or just care more about their customers. I used to love HD but it is best to find somewhere else like Lowes.
A great place to find what one needs. They have everything and people there to help find where stuff is. Prices are reasonable.
Employee in the paint department very friendly and helpful
I usually never leave reviews, but today I went to this homedepot and I was in awe with how kind the employees were. Brett from the carpet department was nothing but helpful and kind!!
Very poor customer service ..I went in to The Home Depot today 1/25/2021 @ 2:45 looking to purchase a freezer chest. After looking around the appliance area I couldn’t find any freezer chests. I saw two associates standing around talking. I approached them and asked if they had any freezer chest. Associate #1 said “What do you want” I said a freezer chest. He goes “ yeah there are some some by the front”. Number #2 goes “There might be some on the back wall, by the rest room”.Couldn’t one of these associates at least walk me over to where these chest and shown them to me in case I had a question. After looking them over I found the chest I wanted, then thought .. Why should I go over to these useless example of sale associates and ask them for help, since they didn’t seem to want to help me in the first place. Well I walked out of there with out purchasing the chest and will never go back into The Home Depot and give them my business. And they wonder why more people purchase items on line. Because you have useless sales associates that hang around and don’t do anything !!!! Rant is over. HAGO
Store always has what I need. App is accurate for finding things you need.
Very mixed reception from sales people. The first employee was rude and did not answer the question I asked until my husband stepped in.The second employee was extremely nice and informative.
We shop here often. The store is clean and the people are always nice. They could have more people to help around the store when you are looking for something, but overall a good store
Usually have what I need and the curbside pickup has not disappointed.
I went to buy a tent cause web site showed 2 in stock . I asked the guy for help and he said to go look over there .Went to customer service desk and lady called someone I waited 10 minutes and walked away . Left and went to lowes and they were very helpful and the tent was only 75.00
The employees are very helpful. This is good because items are really difficult to find at this store.
Horrible experience with flooring department. I paid almost $6,000 upfront for Mohawk carpet. It arrived the first time with holes in it. That should have been my sign. It was finally installed over five weeks later. It had to be pieced in three rooms and the pieces didnt match. A reinstall was done almost four weeks later. The carpet still doesnt match in the same three rooms and they offered me $400 to keep it. The installers noticed both times that it didnt match. An inspector said it didnt match the first time. We are now waiting for another inspector. Unbelievable!!!!! No one from Home Depot has looked at it.
Appliance was great sales rep outstanding
Yesterday I went and purchased a gas grill for my home when I left the store Dave F. Who works in the lot brought the grill and the propane tank to my car once the Dave got the grill inside the car and the tank I tried to start my car and it would not start. Dave offered to jump my car which he did and I was able to get home I want to thank Dave for all that he did.Thank you Dave F.
Great prices on everything including landscaping materials and awesome products.
Very helpful with blinds.
Hanging plants were expensive. Not worth $30 for a smaller sized plant. I do like Home Depot for house hold stuff and appliances.
I drove from Lancaster to get 1 piece of paneling that they wouldnt sale me I Charlotte NC they were very professional here i will make the drive here again before I go back to Charlotte store
10/23/2020 WOW! AMAZING customer service! I needed a tool for work tomorrow but couldnt make it in on time before they closed. Richard aka Baldy offered to put my name on the LAST long nosed vice grips he had and put it at the service desk am so I could pick them up in the morning 💕THANK YOU 😀 👍 😉Customer service was great! An employee was getting off and helped us find a product that we were looking for. He worked in the door department. Sorry cant remember the name
This HD was very clean and well stocked. Associates were helpful without being in your way. Nn
Home Depot is my store of choice for several reasons. Selection, price, the willingness of associates to assist and their knowledge of what they are selling. Their selection of succulents are the best Ive seen. However, it is baffling to me as to why, with such a large variety of succulents, the store does not carry the succulent soil and very few amendments for a successful succulent garden. I had to make another trip to their competitor, who carry much less but have an abundance of soil and succulent specific products. Please look into this and adjust product availability. Much appreciated.
Just down there to pick up Christmas decorations. Helpful folks. Told them what we were looking for and they took us right to it. Other stores in the area were sold out or didnt carry it.