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Auto World
2286 E Apple Ave, Muskegon, MI 49442, United States
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Auto World

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Ca
Review №1

The sales guys here have no desire to serve customers. Making a profit is the only thing that matters - they won’t even make you a counter offer if yours is too low. They simply laugh and tell you “sorry.”I’d recommend checking out an actual dealership that will work to serve you and your needs. Don’t waste your time and money with this place.

Ar
Review №2

Weve bought two vehicles from Auto World in the past three years and have had a great experience. Very nice people and weve gotten two very dependable vehicles at a great price.

Ja
Review №3

My vehicle buying experience has been and continues to be a nightmare. I was sold an unsafe vehicle that has been in a shop longer then Ive owned it. Had to bring it back for repairs after 1 wk and then completely ignored when asking for any documentation on service or parts. Absolutely the worst experience buying a used car. Thankful my son and I didnt have a car accident on our long commute. In my experience they would rather make a sale then keep their costumers safe.

Ja
Review №4

Seem like very nice people, but cant we get an honest car salesman? They lied to me about where a vehicle I was looking at came from. Like Im not going to carfax it before spending thousands. Told me it was the third vehicle they sold to a customer, I looked it up and it came from halfway across the state. I dont appreciate being lied to.

Me
Review №5

We bought our Saturn vue from Autoworld, about a year ago. We are very very happy with it. Low miles, very clean interior (granddaughter thought it was brand new ), and the price was great . The owners were wonderful . Our mechanic was impressed. Thankyou Autoworld . We will be repeat customers.

Mi
Review №6

Excellent customer service bought my wifes car from there well worth it very clean low mileage vehicles well worth the money

Ka
Review №7

At first the experience was great. HOWEVER, 5 months after owning it the timing chain went out in the vehicle on top of numerous things needing to be fixed. The Owner said that the AC Seal needs to be replaced but funny how now I am going to replace it is going to cost me over $1100 to fix that. I have spent over $4k in replacing items on a SUV that has 60K miles on it!! That is INSANE!!!!!!!!!!!!!!!!Edit-- after only this vehicle for less than a year I traded and got something new as if I kept putting money into it would have cost me over $10k to fix it. This vehicle should have never been sold and should have went to scrap.Ill never buy a vehicle from here again after being robbed.

Su
Review №8

They sell crashed vehicles. Buyer beware.. Typical shady used car dealer non-sense. Ad said no rust, drove over an hr, truck had multiple rust bubbles. Gas cap had paint overspray on it. He didnt know if it had any body work done.. He owns a bodyshop.. He couldnt remember where he got the truck.. Neglected to tell me it had been in an accident. Funny, he bought a crashed vehicle from a place he dosent remember, did a bunch of bodywork that he couldnt recall, then forgot to tell me it had a salvage title. Sleeeeeezzy.

Tr
Review №9

You know the movie Matilda? Remember her dad he was played by Danny Davito. Anyways remember how shady he was with his car sales. That is Auto world!If you are contemplating on going here please read as many reviews as you can, we didnt before we drove 2+ hours to look at a vehicle and it was a complete waste of energy.Absolutely terrible experience with this dealership. Drove two plus hours to look at a vehicle that wasnt was it was advertised as. The pictures online were completely different. The Interior of the car was completely different then what was pictured online. The paper in the window of the car even advertised features and things the car didnt even have. I would not recommend this place at all.Best bet if you wanna go to this dealer is to drive a block east and go to Great Lakes Ford. That is what we ended up doing and they were super helpful with everything. They were not pushy or rude. We found the vehicle we wanted there and got the vehicle that day. I would recommend Great Lakes Ford 5 out of 5 stars but not this scam of a place called auto world!

Br
Review №10

Unorganized, unprofessional. We drove 2 hours round trip to buy a used a truck that we had our eye on. We made an appointment and called the day before to be sure that the truck was still available. We got to the dealership and the owner laughed in our face and told us that his dad had decided to drive the truck to the UP for a family vacation the morning of our appointment...and we could come back in 2 weeks to look at it. Thanks, but no thanks.

Br
Review №11

Can I give negative stars? Chris didn’t know his inventory. Told me they had a vehicle, but turned out they didn’t have it. Scheduled a test drive and everything and still didn’t have the vehicle. Also gave me false information on the vehicle. Unorganized and unprofessional.

Am
Review №12

I had a great car buying experience with these guys! Not only did they have the car I wanted at a great price but they stood by what they sold to me. I would absolutely buy from them again! After being in business for more than 30 years, they know what theyre doing and how to treat their customers. They are very courteous and helpful!

Mi
Review №13

If youre in the market for a used vehicle I would definitely recommend Auto World . No hype, no pressure and very accommodating. Thank you Chris for a pleasant and honest experience.

Ku
Review №14

Chip in windshield covered with dealer sticker..... told by Chris to put some super glue in the dent and sand it off. Or something legally close enough to these words. This was the 3rd day that we had the JEEP. If it were up to me, our new to us JEEP would be back on their lot!! When questioned about the chip via my wife, she was told, Honey, that is what you get when you buy used car.....

Ma
Review №15

I finally found a nice car from a used car lot, all the cars at this lot that I looked at were very nice and the sales men were not pushy at all and best of all the price was right there and no hidden fees like all the other car lots I visited. Definitely recommend them to anyone looking for a reliable nice car.

Jo
Review №16

Great place and really enjoying my new truck, great experience compared to the many other places I looked at. No hassle and didn’t call me or text me everyday.

Ka
Review №17

The car was what they said it would be over the phone, best price around for a reliable decent car. No paper work fees just what the state requires. Very happy and would definitely buy another car from here agin.

Ky
Review №18

Absolutely terrible experience with this dealership. Drove an hour and a half to look at a vehicle that wasnt was it was advertised as. The pictures online were completely different. The Interior of the car was completely different then what was pictured online. The paper in the window of the car even advertised features and things the car didnt even have. I would not recommend this place at all.

De
Review №19

My friend loved the car she bought here. Very accommodating.

Tr
Review №20

Went to a lot of places, this was the first one that didn’t hide anything and we’re up front about everything, also the only place that didn’t charge dealer fees. Would recommend going here for a used car.

gy
Review №21

I have purchased 3 cars and have only good to say. Great price, low miles, goods sales people. Great selection. My favorite dealer.

Jo
Review №22

Their trucks are rust free and low mileage. I usually cant stand dealing with sales people, but these guys were actually helpful and not pushy at all.

Ad
Review №23

They held onto a trade in that was newly listed for a couple of days until I could get out of work and look at it.Pretty sure they could have sold it for twice what I got it for.Ive already put a thousand miles on it with no problem.Thank you Santos Family

Ro
Review №24

Great experience love my new truck best deal for the truck I wanted and in great shape would highly recommend this place.

Gr
Review №25

Very happy with my new truck no hassle would recommend to go here if you need a vehicle

Tr
Review №26

Looked around for some time and finally found a SUV that was a great price and in great condition. No paper fees were added; great dealer ship, would highly recommend them.

Gr
Review №27

Awful dealership. Called and was wanting to check out a car and have my shop check it out. Told me I couldnt cause the shop I wanted to take it to was too far away. The had the honchos to tell me someone else is actually outside looking at it right now. Told me he has lost deals because of not letting people take it to their trusted shop for an inspection. Like well you just lost another deal due to trying to scam me. DO NOT waste your time here!

Ha
Review №28

I bought a truck from them about a week ago,very happy with the custermer service and the price of the vehicle, would definitely return to purchase my next vehicle from them.

Ma
Review №29

A great place to buy a quality used car. The guys at Auto World are very helpful, knowledgable, and committed to giving a great customer experience.

Mi
Review №30

Ad posted online for a vehicle touting its great shape. Pictures looked good, called and setup a test drive for the following day. Fully prepared to pay full (and top of market value) price for what looked like a pristine Jeep Wrangler Sahara edition. Reconfirmed the vehicle was in the condition stated in ad over the phone as it was far away. Complete 180 degrees when I arrived after driving more than two and a half hours to buy it. Rotten rusted through frame, radio falling out of it, punctured tire, failing universal joints, transmission mounts broke, cab mounts rusted through, all rust spray painted black so it didnt show up in photos, hood dented. When I told him it wasnt as described he told me it is what it is. Waste of time, only reason Im not giving no stars is because it wont let me.

Sh
Review №31

Great find, dependable, sharp old Honda with low mileage. Great for our daughter and her lifestyle and low insurance payments, etc.

Mi
Review №32

Good quality used cars. Great customer service and friendly.

Ch
Review №33

Very nice place. Very helpful staff.

wi
Review №34

Do not buy any vehicle from here, complete junk. They even told me it was a good family vehicle.

He
Review №35

Bought two vehicles from them and never had a problem

Ca
Review №36

DO NOT TRUST THIS AUTO WORLD. We drove 2 hours to look at a car and then asked them to hold the car until we returned the next day. We got the money, got the insurance and they SOLD THE CAR out from underneath us. Dont trust them- dealers who would do this arent trustworthy about anything.

Me
Review №37

Reliable used cars, for a great price!

Ci
Review №38

Worse experience Ive ever had for my first real car. My car was declared a total loss before I purchased it and I am now still paying for the car that I purchased 2 years and 4 months ago at almost $8,000.

Information
3 Photos
38 Comments
3.5 Rating
  • Address:2286 E Apple Ave, Muskegon, MI 49442, United States
  • Site:https://muskegonmiusedcars.com/
  • Phone:+1 231-773-8896
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–3PM
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