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Quick Fix Computer Services
1398 W El Camino Real E, Mountain View, CA 94040, United States
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Quick Fix Computer Services
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Co
Review №1

Once again, I took my laptop in because I couldnt figure it out on my own. Everyone is fabulous. I met Zach behind the counter. I told him my problem. I felt stupid not being able to figure it out, but Zach was kind, patient, and knew what to do. He stayed with me and helped implement the “quick fix.” Service and attitude us is important. Zach did a phenomenal job. Yes, I recommend Quick Fix.

Kw
Review №2

I had a minor laptop issue where the chargers tip broke off and was stuck in the charging port. As I didnt have the right tool to try to pull out, I sought out for a place via Google map, which had a very nice reviews. Just returned from the place where I went through the check-in upon which Jim took the laptop to figure out how to get it out. Well, less than 5 mins thereafter, Jim came as he was successful in getting it out. I was happy and wanted to pay as appropriate. He said it didnt take anything special and thus will not not charge anything. The positive/good comments of other reviews are true. I wouldnt hesitate to bring my IT products for repair here! Thanks Jim.

Me
Review №3

Thank you so much, Oscar! He is the best manager I have met. He checked my computers microphone, and he fixed it very quickly. He did not charge me any fees. Today he saved me! Friendly and great service. I appreciate your understanding and helping me. I strongly recommend you guys you can have the best services in this place.

Ye
Review №4

Good service, very professional. Staff is very helpful and kind

In
Review №5

Quick Fix with Rami and Oscar us a fantastic place. They saved me a lot of money and time, showed me a few tricks and life is so much easier and good again Thank you!

Wi
Review №6

Knowledgeable and nice folks. James (I believe) walked us through everything we needed to know about the process

Ma
Review №7

Very professional and responsive. Oscar replaced a screen for my laptop and the new screen was defective so he replaced it a second time for no extra fee. They know what they’re doing and give you the price up front after diagnosis too which is a nice bonus.

Si
Review №8

Awesome and positive computer and hardware parts repair services for personal and business purposes. They have been a long time good vendor of ours. Professional fast friendly service good value pretty reliable and knowledgeable. They meet our needs for business office computer repair and also personal laptop repair and maintenance. Good trained staff personalized customer service.Bonus: They have a customer waiting area that is comfy and pleasant. Leather soft sofa chairs. Good ambiance in the store.

Mi
Review №9

Slow with customer handling, i just needed to pick up my computer parts and took them 30 mins. Watchout when they gave me my computer parts it was still disassembled and i had to put it back myself. I dont mind putting it back just incsse if you dont know how to put it back then you may be able to ask them nicely.

Be
Review №10

Ive worked in high tech for decades, and I know good work when I see it. In the 90s, I built a computer from scratch, but it was easy then. I wouldnt try to fix my own computers now because they are so much more complicated, so thats why I was happy to find Oscar Juarezs Quick Fix. I have a lot of old computers that might still be useful.A few months ago, Oscar and his support engineers repaired an shaky Acer Chromebook for me, and just recently they have given my very old Dell XPS-13 a second life as a Linux laptop. Its given me a welcome alternative to Ubuntu on the wonky Windows Subsystem for Linux, and its working great.Quick Fix does great work quickly and at a reasonable cost. I recommend this business highly, and will probably end up making use of their expertise again myself.

Da
Review №11

The staff at this store is super nice and professional! My Lenovo laptop cant start after showing blue screen. After a free diagnosis, the staff identified that there was an issue with motherboard. They provided multiple solutions to either fix the issue or help get the data backed up. The staff finally helped to pull out my hard drive and put it into my hard drive case, such that I can continue to access the data on it and use the hard drive as a portable drive. This service was done within minutes. I strongly recommend this store. I will definitely choose the store next time if I have any issue with my devices.

Wi
Review №12

These guys are amazing. I came in with a custom build and a very difficult interface issue between an old motherboard and a CPU that wouldnt cooperate. Jim took great care of the issue and went above and beyond to figure out what the root problem was and the complex steps required to fix the issue. Thank you, Jim!Will be going to these guys again when I need computer help.

Br
Review №13

My macbook battery died during finals week and I needed a new one ASAP. James replaced it within 2 hours on a days notice (way faster than it was going to take at Apple). Very nice too. My computer has been working great. Would come back here if needed!

wi
Review №14

They were quick and reasonable

St
Review №15

Great shop! Very knowledgeable, was able to figure my problem out in a few minutes and give me a replacement part for cheap. Did not even charge for labor, and replaced some other missing parts on my computer (all of the screws) for free. I highly recommend them!

An
Review №16

Best computer repair in Bay area! Nice, friendly, professional. Highly recommend!

Ha
Review №17

They did a great job on the repairs to my computer! I came with just about 2 weeks left in the country, panicking about whether I would be able to have the computer repaired in time for my departure. The guys at Quick Fix took my computer, diagnosed the issues in under 2 days, and had it repaired within 3 days of my leaving. The computer works great and looks phenomenal, so 10/10- job very well done and in great time too (despite some parts-shipping delays). Next time I need to have work done on the computer, Im definitely going back to Quick Fix!

Al
Review №18

My MacBook battery needed replacing, and after seeing videos on how much work it is to get at and unglue, I decided to have a professional do it.They have a website that makes it easy to create and monitor your repair ticket. After payment, the ordered the battery that took a few days to come in. I dropped my Mac off in the morning and it was ready to pick up after lunch. Perfectly done and only out of commission for a few hours.The people there were very professional and knowledgeable. I would not hesitate to use them again. Highly recommended!

Mc
Review №19

Employee explained the problem, told me the cost of the long term repair and the easy fix. I went with the easy fix and the employee did it free of charge. 10/10 would recommend

Mo
Review №20

Zach was an immense help who provided affordable and quick service. He solved my computer issues that I was trying to solve this past week in 10 minutes. On top of that, the price he offered was about 30% less than what Ive been quoted for at other PC repair stores. Zach gave a great consultation, was VERY ETHICAL, honest, and upfront. This is a place where you wont be scammed and will be taken care of. 5/5!

Do
Review №21

I was dealing with a striped screw when i was replacing my macbook display that I couldnt seem to remove for the sake of god. Since I had no luck with several diffrent ways i tried to remove the screw with, I then decided to not wanna deal with it and get a help from someone with more expertise. the technician here got the job done in a matter of a minute on the spot without even charging for it. An excellent customer service, they definitely know their stuff. if you have an issue with your device, this is the place to go. thank you so much you save the day.

Vi
Review №22

Awesome service. I came to get my laptop battery serviced and it was done the same day. Highly recommended.

Le
Review №23

Quick is right there in the name and they definitely delivered! My phone wasnt taking a charge and I needed to transfer photos to the cloud. They were able to get my nearly dead battery to almost 50% in minutes. Lifesavers!!

Da
Review №24

My HP laptop screen went dark (not black, butvas if the brightness was turned all the way down), which made it a pain to do any work unless my nose was on the screen (and really hard to find the cursor). I brought itvin to Quick Fix in Mountain View, and Oscar told me they could do a free diagnostic over 3 days, or I could get same day service for $49. I needed the laptop tonight for some patient interactions, and really needed it first thing in the AM for an important 3 hour zoom meeting. So I paid the $49, and it was the best $49 I ever spent! They diagnosed a loose display cable, fixed it, and I had my laptop by 5:15. Oscar and Quick Fix are the real deal! They will be my ho to computer IT folks from now on.

A
Review №25

Awesome place to fix your computer,I tried best buy and office depot, only this guys really fixed my PC.I strong recommend this guy.they are my heroes

da
Review №26

Jim was incredibly patient with my oldest sister who is not a computer person.

Ky
Review №27

Went down a few weeks ago because I had built a brand new pc and couldnt for the life of me figure out why it wasnt working. They gave me a good price and told me it should be ready in around three days.Sounded great already, but they actually called me and informed it was ready for pickup within three hours! Place is a total lifesaver, staff is friendly and helpful. Would recommend.

Co
Review №28

Helpful, didnt charge me a thing to dremel out a screw from my Dell XPS 15.

da
Review №29

As far as Im concerned these guys were very fast efficient and helped me right away.I believe it was Oscar that helped me. Had to convert music from Google play over to a memory stick. They had this done in 2 hours. Thanks guys

Ma
Review №30

These guys helped me get a striped screw from my computer for free and they were very nice. While helping me I could see their equipment and I know I will give them a shot when I need some help.

Vi
Review №31

We took in our Late-2013 iMac to swap the HDD with a SSD, and they did a phenomenal job! They were very professional and clearly had a lot of expertise (since the swap procedure is far from easy). As an added bonus, they even cleaned the screen for us! I would highly recommend this place.

Hi
Review №32

Repaired a broken iPhone screen in 45 mins as they said they would. Quick & efficient.

Fr
Review №33

I visited Quick Fix Computer Services because the SIM card tray of my Pixel was stuck. It was a smart move because Oscar fixed the problem in 5 minutes. I will go back to this business next time I have a computer or mobile device problem. Thank you Oscar!

Ma
Review №34

Quick Fix has been repairing our laptops and PCs for the past 10 years. This time in October, Quick Fix helped fixing our burnt out PCs power supply as well as the graphics card. My husband and I worked with Oscar, Zack and James. We were really thankful and impressed by their responsiveness and professional attentiveness to repairing my PC, which has an older operating system. Quick Fix also reinstalled the operating system for my other PC. On top of that, James helped resolving some connection kinks of the repaired PC with some of the existing hardwares and installed our new autocad software with remote access. Rami also emailed me to make sure I am happy with the repair. Bravo!! Thank you so much!!

Na
Review №35

Diagnosed my laptop for free. Very kind, helpful, and professional

Ri
Review №36

Good work, fast, and pleasant staff.

Mi
Review №37

Fast and easy check in. They will get back to me in 2 to 3 days on my computer problem. At this point I cannot say theyve done a great job or not. Check back later.My first laptop had a short on the motherboard... too expensive to fix.I took a second laptop to them which they fixed in only a day and for a very reasonable price.I will use them again.

Jo
Review №38

Second time Ive visited to have my PC laptop battery repaired since it started bulging. They fixed the same problem before on another laptop perfectly. They do a comprehensive investigation since this time they also found another issue with the battery charging. They suggested a less expensive fix that got the laptop powering on, which is all I really need. Great advice, great service, and friendly honest folks! Highly recommended for your computer repair needs.

Mu
Review №39

I took my laptop in to get it check cuz I’ve been having issues with it. I went in explained my problem and did the free diagnostic saying they’ll get back to me in 3 business days. A week goes by and nothing from them until I had to call myself which is by far rude if you aren’t gonna call at all

Vi
Review №40

Best service in time. Quick Fix = Quick Service + Fixed Price + On Time2 yr back Back I got my windows laptop with some water damage. Still going on and 2 week got my mac book screen replaced. Very professional staff.

Ja
Review №41

Very efficient. I desperately needed my laptop to be fixed so I could take it on vacation for my pictures. They were polite and helpful and I was out with my computer working within an hour. Reasonable and very professional. I would definitely reccommend!

Ra
Review №42

I cracked my laptop screen.I brought it into these guys on Thursday, they ordered a screen, installed it over the weekend, and I picked it up Monday afternoon!Since 2002, Ive relied on QuickFix as my computer techs for everything from clean-ups to installs to replacement machines.Thank you Ramy, Oscar, & crew for your speed and wisdom!Ray Morneau

Xi
Review №43

Beautiful people! This place will become the next Apple Computer

Pe
Review №44

These guys are doing great job! I am really glad I found them, they were the best choice for my Apple device repair. Thanks a lot for your work, quality and reasonable prices! And that was really very fast.

Sa
Review №45

After Geek Squad refused and Central Repair quoted me a week to fix my laptop, James at Quick Fix got the job done within an hour. Really great service and it comes with a warranty. Definitely come here if youre looking for computer help!

Ch
Review №46

Very friendly service and quick too.

Ar
Review №47

Had liquid damage to my laptop - they ended up successfully fixing the damage- my laptop is now good as new, and I am very happy! :) However, there were scratches left on my laptop that were not there before - so I’d assume if I’m dropping $500 on my laptop, they would at least make sure not to get scratches on it. They need to definitely work on their customer service - and fix this issue of treating the outer hardware poorly and leaving scratches while working on your gadgets.

Al
Review №48

This guys are good! I was working on a project that was do the next day. My computer broke I needed help fast and reliable Oscar and James where able to fix my computer the same day, I got everything back I was able to complete my project thanks to this guys. I will definitely go back for any computer help. Great Job Quickfix!

Sh
Review №49

Their service is customer friendly. Tried twice and received reasonable price and suggestions.

Ал
Review №50

My HP ProBook 430 G4 with a European plug through the adapter stopped charging. I contacted this company and they solved my problem quickly, professionally and for FREE. I love it!!! Thank you so much!!!

Em
Review №51

This place is neither a quick or a fix for computers. Brought in my MacBook Air hoping for a quick diagnostic; it took all weekend and then some. When I finally got the call back, I was told they needed to replace keyboard and ribbon wire just in case they both shorted during my completely and unfortunate coffee spilling event. I figured it made sense and I desperately needed my laptop back so I agreed to the repairs and waited until the weekend to finally pick up my laptop. When I was finally able to pick up my laptop they didnt even bother to do a checkup in front of me to prove the keyboard was working properly. Being the usual trustworthy, and unfortunately naive, person that I am I took my laptop home, cracked my fingers and prepared myself to write the essay that I desperately needed to finish just to realize my keyboard still was not working right. The space button would get stuck, the tab button was completely lifted off and certain keys did not work. Disappointed, I brought my laptop back since they did offer a warranty policy. I explained the issue to the guy behind the counter. He didnt even apologize for the shortcomings of his coworkers and took a long hard look at the keyboard to make sure I wasnt pulling his leg. He took the laptop in and told me he would work on it. Three days later he called and I picked up the laptop. He said he had fixed the keyboard himself and had verified that it worked. I was excited! A worker who actually cares about his job, amazing! Well, learning from my previous experience I decided to actually turn on the laptop and test every single individual key to make sure I didnt have to comeback yet again. The keyboard worked great! However, there was now an issue with my laptop; there was a glitch on the screen. When I opened up chrome to use the keyboard checker online I noticed this glitch I thought maybe chrome was acting funny so I restarted the browser and it was still there. Huh, interesting... I pointed out the issue to the guy who had just fixed my laptop and he looked rather annoyed by my presence or my pleads for help even after I had already paid them about 70% of the original price of my MacBook Air. He looked at the problem and was puzzled by it. He did some troubleshooting and concluded there was an OS issue that could be easily taken care of. Oh man, finally! He fixed the OS issue, I verified everything was working well and then I went home finally after almost four weeks. I guess Quick Fix Computer Services and I do not necessarily see eye to eye with the definition of the word quick. One last thing, I realized as I drove home that neither tech behind the counter cared to even turn on my laptop to run a quality assurance test after they had replaced the damaged components. This theory is completely based on the fact that both times I picked up my laptop I encountered an issue that wouldve been rather noticeable by anybody who cared enough to do a quality check on the services they provide. Anyway, lesson of this experience is to never come back to this place.

Ji
Review №52

Very helpful staff. The work was done quickly and there wasnt a lot of questions asked.

Pa
Review №53

Definitely not a quick fix. I brought my 2-month old laptop in because it was slow. Paid $25 extra for the express diagnostic service and was promised a call the next day. 4 days later I finally get a call from Oscar that my laptop needed a new $180 motherboard. Really? Okay, fine. Waited nearly a month to get my computer back — no phone call, no updates — and when I did, I couldn’t even log into my account. Turns out, neither could they. And the whole time, they never asked for the password. Then how do you know your repair was the right one when you couldn’t even verify the result? Nice fix guys. Never again.

Review №54

Quick evaluation, polite staff (did not use their service to get my device fixed)

Sh
Review №55

Outstanding! This team is fast, professional, and totally affordable. Ive taken 3 PCs there in the past and the job was done within 1-2 days. My PCs lasted an additional 3+ years as a result. Your team is A+, you guys are awesome. Thanks!

Ra
Review №56

Wonderful service! Been here many times to do data recovery and computer fix. Very professional and efficient! Highly recommend here! Best in town!

Di
Review №57

Great service! My Macbook Pro had a coffee spill and damaged the motherboard, we swapped the damaged parts and left within 2 hours. Super friendly staff, I mean, what more can I ask for. :)

Jo
Review №58

Great service, great prices, great free advice on what electronics and computers to buy. Cant say enough good things.

Ri
Review №59

GREAT PEOPLE, ATTENTIVE,VERY KNOWLEDGEABLE AND PROFESSIONAL. THEY REPLACED MY MB FOR OVER 100.00 LESS THAN CENTRAL COMPUTERS AND HP, THEY INSTALLED AN UPGRADED BOARD. I JUST GOT IT BACK, SO FAR IT IS WORKING WELL. I GIVE IT 4 STARS INSTEAD OF THE 5 BECAUSE I JUST GOT IT BACK, HOPEFULLY IT WILL CONTINUE TO RUN WELL. 17 HP PAVILION INTEL G7 CORE I3.RR HOLT

Mo
Review №60

Good people and good service

To
Review №61

Very happy with these guys. Computer was crashing. Blue screen. They took it in, diagnosed that one of the hard drives was failing (which I knew was true as i had seen the same in boot up for a year) replaced it, and that it was heavily infected and they cleaned it up. Very reasonable price. Got it home and a couple days later it crashed again. They took it back and ran tests and further virus scrubbing for several days. No extra charge. Said it passed all stress tests so hardware was good but if it happened again it meant there was a virus they couldnt find and would have to reinstall OS. Since I got it back have had no more problems. Three days later they called me to check to make sure it was all ok. Great service!

Ak
Review №62

Great experience. Quick service. I needed a capacitor soldered and they did a great job.

Ro
Review №63

Its a very clean and organized place. They were nice, welcoming and helpful.

Av
Review №64

The best place for computer repair. Quick and reliable. Although not promoted much but they will also help you with backup solutions, network configuration and IT services.

sh
Review №65

So my laptop stopped working on Friday and I took it to these guys. They identified the problem right after I showed them the laptop and was promised to be contacted soon. On Saturday i got a call from them telling me that it is repaired and ready for pickup. I was pleased with their prices and service. Very professional, hardworking, and caring for their customers. I highly recommend them and would go there anytime I have computer problems. P.S. they have free diagnostics

Ra
Review №66

Motherboard finally completely failed. Brought computer in--by complete chance, they had an extra motherboard that would work and fixed it that same day. I was amazed. My computer is back up and running without needing to reinstall anything--just needed to fix the multi-monitor settings.The team was very friendly, respectful, and professional.Thanks!

Ro
Review №67

Good service!

Ha
Review №68

Had a keyboard where the spacebar was mushy. They took it to the back and returned in a few minutes with it fixed, at no charge. The person I talked to was friendly and professional.

Re
Review №69

These guys are awesome!!! My phone (LG Nexus 5) got broken and they were the only ones who could fix it. Before Quick Fix I went to 3 different repair shops In Mountain View area and they couldnt even say what exactly happened with the phone!!

Ge
Review №70

After spilling water all over my macbook airs keyboard, I took it to the apple store. They pretty much told me the only fix was to send it to get completely redone, and that it would cost $750. I decided to explore other options and found this place. The diagnostic cost $65, which I found kind of expensive, especially because it doesnt go towards the actual repair. However, they were able to fix my computer in just a few days for $450, which was much better than $750. My computer seems to be completely fixed, and hopefully it will stay this way. Overall, I am very satisfied! There is also a 90 warranty after getting it fixed.

Fe
Review №71

A man named Ortiz, helped me, it took him 3 minutes to fix (the headphones), and it was free because he has a kind heart and decided to help me save money, good luck in business

Ri
Review №72

Unlike many other computer stores, the crews are friendly and helpful.Like their name they are quick!Their charge was reasonable - 65 USD with 90 day warranty. The price might be negotiable.Dell asked me for 179...

Al
Review №73

Brought my MacBook Pro in after some liquid damage and was quoted $950, around $250 less than the Apple Store offered. They didnt fully repair my computer though, leaving a keyboard issue. Service was friendly and communicative, but I would have definitely paid $250 more for a fully functioning computer.Update: My computer has progressively deteriorated after 9 months of use and now will barely turn on. I assume the root cause of everything was a shoddy repair. Would not recommend coming here.

Ar
Review №74

PS. I got some serious issue with my Macbook after QuickFixs repair service, but we are in the process of resolving. Hope it will be solved successfully.

Cr
Review №75

I love this place! when ever I have a problem with my phone or laptop I always take it there. Taz takes really good care of his customers. He is always patient and a good listener. This place is always has people coming in and out. I have no complaints.

Jo
Review №76

I have had repairs done here twice. $125 to have a bad cap replaced in my cheap-ass yamakasi monitor. Troubleshooting is free if you are willing to wait a few days. Also convenient.

Ma
Review №77

I found Quick Fix Computer Service to be completely honest and forth right. On more than one occasion where only a minor quick fix to my lap top computer was warranted, the service was performed at no charge.

Sh
Review №78

Amazing experience. Quick and friendly support

Dw
Review №79

My old desktop PC was not booting up so I took it to them for repair. They had it for 3 days and could not find anything wrong after all their tests. Apparently the problem was a USB storage device that I disconnected before I gave it to them. I found that the storage drive also caused similar boot-up problems to my laptop. Quick Fix agreed that this was probably the problem and did not charge me anything! Free diagnosis if they dont have to report problem in 1 or 2 days.

Da
Review №80

A smooth an no hassle experience with the free diagnostic. After diagnostic I decided it was not worth fixing for the price and picked up my laptop shortly afterwards

Ro
Review №81

Came in to put new screws in the back of a laptop. They repaired it quickly while I was in the store.

Mi
Review №82

Very nice people, cleaned my touchpad at fast and at no cost. Thank you guys!

Kr
Review №83

Thank you very much I would recommend this place as I was in a emergency they helped me out repairing my laptop within few hours

di
Review №84

I have a gaming laptop which needs a battery replacement. Need to remove the mother board to replace battery so i turned to them.Service was really good. They did the work in 2hrs 30 min. The only reason i am giving 4 stars is because i felt the service was a bit expensive.

Ro
Review №85

My Samsung Galaxy S4 phone power chip failed. Quick Fix repaired it in 3 business days. Works like new now.

Da
Review №86

Best repair shop to go to! Amazing personable customer service and top notch professional service. They are a local computer and cell phone repair service center that treat you as a friend rather then a number. Ask for Tas and the owner Rami is makes sure everyone walks out satisfied.

si
Review №87

2 guys that work there are very kind, welcoming and professional . I replaced my LCD for my MacBook with them and theyve done a stunning job !. Overall a very satisfying experience for a much lower cost than the Apple Store . I cant tell the difference in the screen from the original .

Sa
Review №88

2 weeks to fix my mac and charge me 700 and my mac still have two year of insurance. Told me will charge me nothing at beginning. WTF

Av
Review №89

Very honest and reliable service! Highly recommend them.

Is
Review №90

These guys are great. They were the only ones who could fix my Thinkpad Tablet 2 cracked screen. But after they replaced the screen, the touch sensor went bad in a few days. They refunded my entire money back for the new screen as the touch sensor was not replaceable. I dont have a working touch screen any longer but I appreciate their gesture.

Er
Review №91

The person there fixed my fan issues in front of me and said they wouldn’t charge me since it would only take a minute or so. If you’re reading this James I’ll pay you back on Friday since the fan has stopped making noises and because you already did the work.

Re
Review №92

James did a great job cloning my laptop

Ka
Review №93

Amazing customer services. I will definitely go again when I need get my MacBook repaired.

Al
Review №94

Needed a power adapter for a non-computer device but he quickly found the right size and plug, tested it and wiggled the wires to make sure it worked. Quick and excellent service!

Ja
Review №95

Awesome service! Knew exactly what the issue was and fixed my laptop in under five minutes!

Ju
Review №96

Really great job. thanks! satisfied :)

Av
Review №97

Great quick and honest service.

Ri
Review №98

OVERVIEW: Capable and friendly but can be sloppy.STORY: Quick FIx replaced a broken LCD screen on my Samsung S4. Quoted most reasonable price in the MV PA area. Rami and Thanh are polite, friendly and knowledgeable. Screen was not in stock and had to be ordered. 2 days later when the replacement part arrived I got an email to drop-off my phone. Handed over S4 at 10am and was told Thahn the tech doesnt start until 11am (forgot Rami told me this earlier) so I would need to leave the phone and pick up later. 12:30 got email phone was ready for pick-up. Picked up phone and was happy to see screen worked. Got back to office and realized the vibrator no longer worked. I did a Google search and found that when you replace an LCD module the old vibrator needs to be reused - Quick Fix forgot this step. Bummer. After a quick Google search I learned the fix was fairly easy. So in 15 minutes I did the vibrator replacement myself (thank you YouTube). I called Quick FIx to tell him of the error. Rami apologized and thanked me for letting him know. BTW, when I picked up my phone I asked to have the old part back (Im a mechanical engineer and love to study that kind of stuff). Good thing I did as the vibrator was still attached and I would have had to drive back to the store to have them make the fix (didnt want to spend another 30 minutes driving there when it was easy enough to fix the problem myself). Lastly, when I went to do the repair myself I removed the battery pack and saw all kinds of adhesive residue on the new part. I assume this was leftover from a label that was on the replacement part. I fell that Thanh should have been more professional and tidy and spent the 2-3 minutes to clean off the inside of the phone. I used a paper towel and denatured alcohol to wipe off the gooey mess. I then, used a razor blade to transfer the label from the old screen to the new one (yet another misfire by Quick Fix as this label has the important IMEI, Model, and SKU numbers).SUMMARY: Did what they were supposed to do but forgot an important step and should have been tidier. Would try them again but definitely be sure to get old parts and check their work thoroughly before you pay and leave the store.

Pe
Review №99

Very friendly an d very know about computer i highly recomended themnumber one

Sa
Review №100

I went there to get the screen of my laptop fixed and it took 8 days. I had my parents pick it up because i was out of town and they returned it without the battery!!!! So i called the manager and he said i could swing by that evening and pick up the battery, but i got their at our scheduled time and he totally bailed on me. He said some bs like, oh im with a client. Shouldnt the costumer come first in a business?Thus, i feel like the quality of work was superb but the customer service was on par with some of the worst such as Frys. I dont recommend it because its pricey and for the price that you pay i feel you should atleast have a friendly experience.

Information
27 Photos
100 Comments
4.5 Rating
  • Address:1398 W El Camino Real E, Mountain View, CA 94040, United States
  • Site:http://quickfixba.com/
  • Phone:+1 650-968-2400
Categories
  • Computer repair service
  • Cell phone store
  • Computer consultant
  • Computer store
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:11AM–4PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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