user
Walmart Auto Care Centers
65 N Walmart Dr, Mountain Home, AR 72653, United States
Appearance
Walmart Auto Care Centers

Comments
Ra
Review №1

Most always have good experiences at Walmart tire and lube. Sometimes they are swamped, and then i simply come back another time, guys that I have spoke to in the bays are knowledgeable and friendly (when not buried). I give them a very high rating for a high volume shop.

do
Review №2

Needed headlights put in, service manager, think his name was Gary, was kind to help us even tho was near closing. What a blessing!

D-
Review №3

Guy scheduling the appointment at the outside desk was kind of rude and seemed mad bc I came in an hour before closing with a tire going flat. He was mad enough he walked away and another person (who was very friendly and helpful) handled my appointment. I cant control when my tire goes flat and I apologized to him. I mean, I DID buy the tires there too. They got me in and repaired my tire by closing time. Other than the rude person, the visit was fine.

Ka
Review №4

Horrible experience. The guy got the wrong size for my tires. So they called me and told me that, had to get a low grade tire because of that and I should of just picked up my car at that point. I chose the low grade tires just to get new tires because my car was there. Then it was taking way longer then the guy estimated and so I called and asked if my car was ready. The lady told me it was ready and that she had called me…. There wasn’t a missed phone call. I picked up my car the next day because it was too late. They tried to make me pay for the original tires I was going to get which was 50 dollars extra. Had to go out to my car to show them the low grade tires. The guy never fixed my tickets so I had to wait at least thirty minutes for him to ring that up and then who knows how much longer until I could actually pay for it because I had to wait on the manager. Then there were hidden fees that no one told me I had to pay that was up to 40 dollars. No apologies for my experience, no rushing because I waited so long, nothing. Then I get to my car and it had been unlocked all night and the empty oil plastic container from my oil change was in my passenger seat. Very sloppy, unprofessional, and a waste of my time. Will not be back.

Co
Review №5

I made an appt on Thursday, for Friday the following day. I was assured that they had 2 tires that fit my car. When I got there, the attendant says, We dont have you in our system, anywhere. I replied, Really? I told the attendant about making my appt, blah, blah, blah. So, he told me he would put me in at 3 oclock as that appt was canceled. OK, cool. After 2 hours of shopping, with a 2 year old, they finally paged me. I went back to automotive and nobody there paged me...supposedly. By this time, I am extremely frustrated and had to walk away for a minute. I went back to the desk and one of the attendants came in from the garage, looking for me. Only to tell me he had 1 tire that would work. I said, Ill take it as I had already had a flat. He said, Maam, I dont have time to put it on right now. You will have to make an appt. Can you believe it? All that wasted time for naught. Livid! Never will I ever go back there!!!

Dr
Review №6

Terrible experience. 4 hrs for 1 tire replacement. Never coming back for anything in the future

Co
Review №7

Had some new tires put on car and have had no issues. Great customer service!!

Ro
Review №8

Had tires rotated and balanced and only took 30 minutes. They set tire pressures way to high. My vehicle is recommended to be set at 32lbs. cold and they were set at 38lbs. Make sure to tell them to set to vehicles recommended pressures

Di
Review №9

Good and fast service. People we nice and informative.

Il
Review №10

Fast, efficient, reasonably priced and professional. Thank you

Ve
Review №11

2 car ahead of mine for an oil change and I was out in 2 hours +

Ra
Review №12

Had 4 new tires put on. Bent 2 rims. Claims office said there was no video evidence to prove anything. Claim denied. I would give it no stars but that is not an option. Never again

An
Review №13

My mom called up there her awhile need her tire fixed and they kept hang up on her so I decided I’d take it up there it was a Sunday so I dont think there was any place else to go but anyways I went up there and asked the guy at the counter about it and he said it was him and I told him I didnt appreciate his lack of professionalism and now ever since then I go in through their door to comeing in the building cause it’s shorter and I used to be able to come out it all the time now I go back and it’s Locked it’s happen twice now and I had to walk all the way around the out side of Walmart to get to my car this place really does suck they also told me that day it would take them an hour and half to patch a tire Completely unprofessional

Jo
Review №14

Always have the things we need. Needed a TV swivel mount for my mother in law’s room at the nursing home. We found exactly what we needed for under $20.

Br
Review №15

Great value and very convenient

W
Review №16

Always have great service and friendly customer service.

Lo
Review №17

Have not had a problem with their service in the few years Ive used them. Decent prices and convenient as well.

Ji
Review №18

$10 for a tire patch is reasonable. 2 hours to patch one tire is a bit long.

La
Review №19

Having stock in the store is very good at Walmart service isnt that good

To
Review №20

It was just ok, I have been turned away a couple of times because they were..just to busy.

Ja
Review №21

Waited 2.5 hours for them to fix a flat. Absolutely rediculous! Horrible customer service, the lady at the counter was very rude.

Ri
Review №22

I was at my doctor when the rear tire blew out I put on the spare and went to Walmart, I told the manager that I had another appointment and could he help me out,he put me at the head of the line put on a new tire and I was out of there in 20 minutes great service

Ge
Review №23

A great experience, go figure.

Jo
Review №24

I have always had good service here...Work was done correctly. I arrive early, because i know there will be a line by 0930.

Si
Review №25

Had a oil change done by them and they over filled my motor and messed up my car. Not to mention got oil all over my motor and now have a mess.

Br
Review №26

Three hours and counting for new tires, I guess they trap their customers here for as long as humanly possible.

Le
Review №27

Long line last time I went need at least 2people there so people dont get mad n all!

Ji
Review №28

I just wanted a price for a new battery for my car,,

Le
Review №29

Great service long line

Ju
Review №30

Highly trained mechanics!

Dy
Review №31

They were great and super quick!!

Sh
Review №32

Watch your order...they try to give you what you didnt order and it costs more.

Ar
Review №33

Good price on tires and oil change

Ja
Review №34

Took 2 hours for an oil change also asked to replace my head light and wipers none were done.

La
Review №35

Always great service

Ja
Review №36

Waited 2 and a half hours for oil change and checking a tire.

Jo
Review №37

Great job

Ro
Review №38

5 star

De
Review №39

Good Service

Ab
Review №40

Its Walmart

Information
3 Photos
40 Comments
3.6 Rating
  • Address:65 N Walmart Dr, Mountain Home, AR 72653, United States
  • Site:https://walmart.com/store/11-mountain-home-ar
  • Phone:+1 870-492-9297
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
Similar organizations