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Best Buy Auto Sales
1070 W Broadway Ave, Moses Lake, WA 98837, United States
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Best Buy Auto Sales

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Ro
Review №1

This dealership is absolutely great to deal with. Honest and willing to make a deal right. The salesman, forgot his name sorry, was absolutely professional and great too. Will always refer to this place. They even made financing super easy, we did the bank financing. I am sure the buy here pay here would be just as easy though.

sh
Review №2

Omar was AWESOME to work with. My loan officer was very impressed with his professionalism and knowledge. He gave us a great deal on the vehicle we wanted. He answer all of our questions. He had great customer service. When the time comes to buy another vehicle we will definitely be back.

Du
Review №3

Absolutely amazed at the level of professionalism. Very happy with the service we received. The dealers were willing to work with us on getting our vehicle where other dealers wouldnt have been able to provide the same level of service. I would definitely recommend going here to purchase your next vehicle.

Do
Review №4

Very very very very great place to get your car or trucks they work with you and have a great attitude and willing to help you out with any of your needs on cars or trucks I would recommend those gentlemen to anyone

Ea
Review №5

In all the service wasnt to bad, I was interested in buying a car from the lot, salesman was going to give me a great trade in deal however something popped up on the carfax which wasnt a deal breaker yet, the salesman said he was going to get a mechanic to look at it and get back to me, that was 2 weeks ago and I still havent heard from him, I decided to take me cash and trade in to another lot that wanted to sell me a car. I am not going to say anything bad just be cautious and if your looking to get into a auto right away maybe look elsewhere

KG
Review №6

I tried to work with them nicely for 2 months for parts they promised to order me before we purchased the vehicle. He got on the phone and acted like he was ordering the parts. Told us they told him they would be there Thursday. Thursday came and went a lot of Thursdays came and went parts were never ordered for the vehicle ever. Vehicle broke down the first week of having it they didn’t want to help at all. But the told me with giving us papers we had this warranty. It’s way past 6 months still no parts that was at the sale time given to us. Also I had to call, go in all the time they do not do anything the promise to do. He also got so rude in every way. It has been nothing but a night mare working with them. They have no care about the customer at all. I also got a ticket because they wouldn’t get me my plates. It was way over the paper on the window and I went in more then once to try to get them. They always have a excuse on why something hasn’t been done. I had to stay at their dealership in demand for my plates to be put on my car as I wasn’t going to go another month without them. We would have been a repeat buyer completely if we were treated right. So at the end of the day lesson learned if you want a good dealership go somewhere else if you want dealership to repeat to buy a vehicle that will treat you right for customer service go somewhere else if you want your parts go somewhere else if you want your vehicle to still be running go somewhere else. If you want plates on your vehicle and not a paper one that is completely not outdated go somewhere else. Save yourself the hardship. Oh let’s not forget I called with asking them to trade the vehicle from me for another one and that phone call to get back to me is still 4 months waiting still. Of course I’ll never get a phone call as I was the one always having to chase them down for simple things they should have done for me.

Ka
Review №7

These guys are the BEST!!! Hassle free and can get anyone into a vehicle. Thank you guys for everything you have done for me and my family.

Br
Review №8

Purchased an H3 hummer from here great place, shout out to my husband’s friend Roman Robles that helped us find exactly what we were looking for, for an affordable price, thanks for the doing business with us and looking forward to making more great deals with you in the future.Highly recommend this place if your looking for a car for an affordable price and great customer service.

dj
Review №9

About moth ago saw a Nissan 350z on the lot, with my luck i didnt think it would be what i was looking for and the price would be high price, But when i called it was what i wanted. roman and his brother were great to talk to and were willing to make a deal we all agreed on. glad i got to take the 350z home. if i were you id check em out, worth a shot might find what you are looking for.

Jo
Review №10

I just bought the truck I have always wanted from here and guess what will again keep up the great work!!!

Da
Review №11

Threes outstanding people / employees who work at this place, that are very respectful and honest workers. You have my utmost respect and blessings!! Great citizens!!

ji
Review №12

Very easy working with Ramon. Honest about his cars and keeps his word. I look forward to working with him again on another vehicle.

M
Review №13

Purchased a vehicle in this place. I had the worst experience! Please don’t buy here he will sell you cars that will break within a month and he’ll keep your money. The salesperson Roman (son of the owner) is unprofessional and rude once you complain.

An
Review №14

Good company. Will buy from them again im sure they really worked with me.

Jo
Review №15

Great customer service. Very friendly, I recommend this dealership I got the car I wanted plus new tires!

Al
Review №16

Excellent customer service. Made my car buying experience so easy.

Nu
Review №17

Great service, excellent customer service experience I had for my first time buying a vehicle. Great atmosphere, what I really like about bestbuyautos is that it’s family owned business and they treat you like a member! Their prices are great! Also go check out their other place of business (The tire store & services) tires prices are really affordable as well! All around best experience!

Ja
Review №18

Just bought a vehicle from them. Understanding gentlemen, that put the needs of customers first. Would recommend.

Al
Review №19

Best purchase of my life !!!Very helpful!!!! The prices are great. Always in top of everything answering questions right away and solving my problems. Highly recommended!!!!!!! I also had amazing experience with them at their tire shop.

Ra
Review №20

Gd business and respectful with positive atitude

Mi
Review №21

Friendly and welcoming atmosphere. I was looking for a good car at a decent price and Roman helped me get into a car I could afford. My last car had broken down and I needed something fast. He is honest about his cars and tries to help you find a vehicle that will suit your needs. I would recommend shopping with him and if I am ever in need of a car will definitely look there first.

Oc
Review №22

I love the process, I have always passed by this place and I had always loved the car they have on display. As soon as I walked in and took a test drive on the dodge I fell in love. I had to get this car as soon as possible, came back the very next day. The people there are lovely. I dont normally rate places but I would 100% recommend this place if youre trying to buy a car.

Je
Review №23

Roman and Omar went above and beyond any expectations I could of imagined when I bought my car from them a few days ago. For one I thought for sure that they wouldnt take my old car as a trade in cause of the condition. I was wrong and got more out of it than expected. Second I was able to test drive the car I wanted for a fair amount of time and was able to take it to my mechanic. He said it was a great running and very clean car but needed tires and an oil change. Roman put 4 new all season tires and had the oil changed with the specific oil I wanted free of charge the same day. Also they went as far as to really blow my mind by covering the interlock switch I had to do between vehicles. That was $150 that I thought for sure would of came out of my pocket. All in all I highly recommend these guys. I knew them before they were in auto sales when they worked for their Dad that owns The Tire Store across the street. I always went there for my tires because of the good service and great deal. Now I will always hit up Best Buy Auto Sales when I need a new car. 10 Star service and no high pressure salesmans!!! Thanks guys I love my new Subaru and Also thank you for lunch when we signed the deal 😀

Ke
Review №24

Great experience! I used to sell cars and Roman wasn’t pushy at all. He was very patient with my fiancé and I and let us look at any car we wanted too. He was friendly and even stayed late for two days to help us with our purchase. I am very happy with my car and will always come back to Best Buy Auto sales for all my cars. Thank you!!!

an
Review №25

Helpful and was cool about evrything nice people to work with 👍🏼

An
Review №26

Really cool people, process was a lot easier than expected and I mean super easy!! I now own a BMW X5 with low miles at an affordable price and I couldn’t be happier. Please if you guys haven’t found a dealer ship, go and check them out!! this is the place to buy your next sweet ride.

Mi
Review №27

I really enjoyed buying a car from here. It was my first time getting a loan for a car they did everything for me and were really patient with my decision making. I went in a few time and each time they treated me as if it was my first great customer service and I’d recommend you try here first. ALSO IF YOU HAVE A CAR IN MIND THEY MIGHT BE ABLE TO FIND IT FOR U AND GET IT TO YOUR HANDS . 100% satisfied thank you guys !

MI
Review №28

I strongly recommend Best Buy Auto Sales to everyone I know and dont know. I just got my Nissan Altima yesterday and it was well worth it, they worked with me and made sure I was satisfied at the end of the day. Thank you roman I really appreciate your hard work.

lo
Review №29

Nice people no doubt however they used their kindness to purposely sell me a bad car. i went to them the following day with concerns about the vehicle they completely blew me off sent me to there dads shop across the street only to ignore my concerns after i had took it to a specialist, i took the car back after i followed up with outside mechanic specialist with codes in hand they again refused very polity to take me serious all this during my 7 day grace period, shortly after within 2 weeks from my last visit with them my car broke down on my way to othello i then made contact for the 5 time only to be brushed off and dismissed by them and the mechanic they sent me to. well needless to say i was not happy with my service i believe i had reached the extent of giving them time and opportunity to do right by me and they chose not to i then took the car to a specialist again for a whole diagnostics not just a look over only to find out that they purposely sold me a bad car when i then reached out to them again they tried selling me a car on top of the car i had just financed yeah i would stay clear of them they are very deceptive, and manipulative dealership

To
Review №30

These guys made the experience super relaxing and easy! Great prices and friendly service. We were helped as soon as we pulled into the lot. Would highly recommend going to these guys if you are looking for a car!

Wa
Review №31

They are very friendly. With great customer service. I would definitely go back.

Tr
Review №32

Great place to buy a car for an affordable price. I worked with Roman and hes a very ambitious worker. He hooked me up with a good first car with a good price. Then continued to help me out even after the purchase. I got a free full tank a free car wash. Not only that but the check engine light was on and he offered to take the vehicle to the mechanic for no extra cost for me. Turns out they had to replace head gasket and he paid for the whole bill which was almost $1k. Glad I came by this place. Definitely plan on coming again when Im ready to upgrade.

Mi
Review №33

Getting approved for a vehicle is a great thing, especially when you didn’t believe you would. What’s even better is walking through the process with professionals like Roman & Omar. It’s very easy to feel comfortable here. I walked out with a 2009 Tahoe Hybrid, which had a new motor placed in it on day one and I couldn’t be happier. Once this one is paid off I plan on doing business again with these gentlemen.

Am
Review №34

Excellent service. Very sweet an kind gentlemen running the place.

Lu
Review №35

Good guys do whatever they can to get you in the vehicle you want. Definitely will tell people about them very friendly. Helped me get into what I wanted at a good price.

Jr
Review №36

Very honest wanted to look at a Journey they had asked to test drive it Roman told me right away it had a tick but you could barely hear it. Then looked at a Chrysler Town & Country same thing told me there was a tick you could barely hear it told me not to be fooled by how quiet the 2 vehicles were. Noticed it had cracked windshield mentioned it he said he’d get it fixed if I were gonna but it. Asked if he had vehicle to seat 8 he introduced me to a Cadillac Escalade I fell in love! Good thing is they are good for their word Roman told me if something goes wrong whether I’m still paying on it or full outright own it if something goes wrong I buy the part they fix it free. Didn’t have my lease agreement but he said he would figure something out which he did because today we take it home! Thanks Roman when we need tires or something, we will be going to your dads Tire Store!

An
Review №37

These guys Roman and Omar are great people love their spirit, will be looking into another ride after a pay my off, payments are affordable. Bless this dealership for helping me out! These guys will work hard for you to get into a vehicle. Lots of choices on the lot! Exotic, luxury, SUVs and heavy duty pickups something for everyone! Will return again! Thanks guys!

Ra
Review №38

Best Buy Auto was amazing to deal with. Very friendly & they really listen to what youre looking for & work hard to find exactly what you want. Clean office & they always offer you something to drink. I most definitely recommend going to them for your next vehicle.

An
Review №39

Roman was amazing with getting this all done for me! Amazing customer service 10 out 10 recommend if you wanna buy a vehicle. The whole crew was outstanding!

St
Review №40

Your very helpful, very professional. Your always looking for the best deal for the customer. I am very pleased with the storage barn and the car I got from you. Your very up front always looking for the best payment plan. Overall I am very pleased with your business. And I recommend anyone and everyone to you.

Ba
Review №41

Great service, reasonable deals and really a comfortable experience buying here. The salesman didnt pressure me and knowing that I was a mechanic asked me some good logical questions. 9 outta 10 would suggest coming here!

Da
Review №42

I personally had a wonderful buying experience. I bought the Range Rover for a very nice price and he was very upfront with me about the issues on it. Ive had it for about a month now and no other issues have came up other than the ones Roman told me. I am aware of his various financing options but I cashed him out and have been very satisfied with my experience. Im also considering buying the El Camino he currently has. I give 4 stars because sometimes he gets very busy and he doesnt have any employees to assist him.

je
Review №43

I fully enjoyed the experience. They worked with me and my credit to make sure I got into a vehicle that I wanted. The service could not have been better any where else! I would recommend anyone that wants a hassle free, enjoyable experience out of buying a car to head down to best buy auto sales in moses lake.

Ch
Review №44

Honestly, The Best Spot In Town. Great Hospitality, Great Customer Service, Place Is Just Right All Around. Roman Hooked Me Up With My Truck. No Kidding, I Even Got a Free Tank Of Gas. Dude Makes You Feel Right At Home. Stop In For A Perfect Deal Just For You💯

Ar
Review №45

I recently bought a pickup a couple days ago from here. I was really pleased that Roman was more concerned that I was satisfied with the vehicle and worked with us on the price. He disclosed a few minor things the vehicle had and was not pushy about selling it to us. Upon purchase, he filled up the tank, had the tire pressure checked, and even checked for a spare tire. No spare tire was there and he proceeded to order one. I am overall very pleased with the service I received.

Je
Review №46

Roman and Omar are awesome! They go above and beyond to help costumers. It’s been a refreshing experience in car buying. Hands down recommend Best Buy Auto Sales

Ed
Review №47

Roman was very helpful and really had his interest in what i wanted and as long as I was going to be happy with what I was buying.. Great person. Very polite. It was a great buy !!! Thank you Roman.

Ja
Review №48

I was shopping around to get my mom into a set of wheels after going here and there for about 3 weeks I came across Best Buy Auto and found her the car she was looking for Roman was very helpful not pushy and even picked up the tab for lunch at el rodeo good people doing great business keep up the good work

Cr
Review №49

I highly highly recommend this place my husband and I really didn’t think we’d be able to walk out with anything, but we were wrong right away they attended us and helped us the best that they could ! To be honest are hopes were not high at all but to our surprise both brothers were able to get us an amazing deal affordable for us in our price range and in less than a hour we were able to walk out with a vehicle that we liked and fit our family! So if your looking here is the place to come don’t let the small place fool you they will work with you and accommodate you and your family !

El
Review №50

Excellent customer service and quality used vehicles. Ill definitely be going back again for my next ride

ca
Review №51

Great friendly service from the two young brothers that own this dealership?,no hassle and they try their best to get you into a vehicle that best suits you im happy to say me and my wife are on our way to owning a beautiful Cadillac escalade and the best part is they have a family owned mechanic shop that makes sure your vehicle gets to you in tip top conditions... Would most definitely recommend to go check them out👍

da
Review №52

Best Buying experience very kind staff no pushy salesman and got a free full tank of gas will be buying here again soon.

Ca
Review №53

Roman is a great guy and genuinely cares about his customers . If your buying a car in moses lake Best Buy Auto Sales is the place to go.

Ch
Review №54

Roman took great care of me! Super fast purchase.

Da
Review №55

Excellent job working with these guys. Couldn’t say anything less. Roman does a great job managing and is a pleasure to work with. Keep it up!

Mo
Review №56

Roman is a down to earth dude. He helped me get into a car and didn’t hesitate to make the deal happen. Came in on day the lot was closed, to get the deal done. Thanks!!

Mi
Review №57

The best place to go to in moses lake very friendly and awesome people willing to work with you to get you into the car you want will definitely be coming back for my next car and would recommend to anyone looking to purchase a car

Be
Review №58

One of the best experiences Ive ever experienced at an auto dealership. Thank you for selling me the Audi this afternoon!

Sa
Review №59

The gentlemen at the dealership really helped us find what we were looking for. I gave him specifics and a price range and he was able to help me pay outright for a car. No hidden fees. No annoying sales tactics to get me into a more expensive rig I couldnt afford. Amazing comany! Amazing employees! Loved that Roman went above and beyond to make a sale and stay within a budget that works for me. I couldnt recommend them enough!Check them out!

El
Review №60

The best autos sales around great cars and great people to

Br
Review №61

Great place, definitely would recommend to anyone looking for a vehicle, great customer service and overall amazing experience. Thanks again best buy auto!

Re
Review №62

Bought a good 07 suburban for family an were happy with the way it runs an fits our little FAM bam

ba
Review №63

Worst place to buy cars at will not recommend anyone to buy cars from here a family member had the worst experience with them

Cr
Review №64

Just recently got a good little car roman helped out with great info and helped out with future hookup refrences for my car thanks you guys ! Great service overall and the car is superb.

La
Review №65

Recently purchased my 2007 bmw from them and I highly recommended great service do the best they can to get you in the right car !

Ma
Review №66

It was a great experience dealing with Best Buy Auto Sales salesmen in Moses Lake. No hassles or pressure, we were able to get through the process quickly and are very pleased with the purchase

Ki
Review №67

Recently purchased a vehicle here and was very pleased at how professional and helpful they were. Highly recommend!

Fa
Review №68

Great guy he helped me with getting me a loan . He did more then I expected him to do other then just push to sale a car . Thanks man, keep up the great work !!

Re
Review №69

Excellent customer service best buy auto sale the best in moses lake

Al
Review №70

Baugh a bmw cash today low miles great car thanks u best auto sales I’ll be back for another one 👍🤝

Ca
Review №71

Makes everything easy and great selection its like buying a car from a good friend or even family thanks romen for your service and Omar for your help!!

Se
Review №72

Great place. They helped me in time of need

De
Review №73

Love the place they treat you like family and really work with you

Pa
Review №74

Easy and fast process on getting my first car!!

Ly
Review №75

Great buying experience. Roman made it hassle free

Br
Review №76

Got myself a nice 1995 Mercedes Benz I recommend this place this guy makes good deals and works with you he’s got the car you need check it out won’t regret it and te cars are in good conditions

Ca
Review №77

Very polite employees

Ka
Review №78

He went above and made sure i got a good running car thanks

Wi
Review №79

Best car lot, cheap prices and good quality vechiles. Polite people !!

Ja
Review №80

Was very happy with the financing situation, was very professional happy when left 😊

ch
Review №81

They worked hard to help me get the car I wanted. Very centered around helping the customers.

Sa
Review №82

Took what I had into consideration and made me a great deal!

Tr
Review №83

Amazing customer service and very friendly people

Ja
Review №84

On time very good people to work with couldnt go wrong

Do
Review №85

Fast, Great to wrk with. Very Friendly & clean.

1/
Review №86

We gone leave it like that

Je
Review №87

I bought a Cadillac Escalade and I absolutely love it it’s a nice daily driver and he was really honest about what was wrong with it and I would rate him a 5 star for his good work and his nice cars and he was really respectful and had a great attitude thank you so much Roman

Mr
Review №88

I will never buy a car from this place again. The salesman is friendly and calm but my car broke down 73 days after I bought it.

Ty
Review №89

Help me when I need a vehicle fast

Vi
Review №90

Clean office and great selection of cars.

Re
Review №91

Bought a 07 BMW 335i from them and it broke down within 2 weeks

Le
Review №92

Roman will tell you anything he needs to to sell you a car multiple people including myself have had our vehicles break down soon after buying, worst buy auto sales

Pa
Review №93

Great people to work with

Hu
Review №94

Ran credit, and was never spoken to again

Da
Review №95

Agree

So
Review №96

Very good cerbicio very kind and they do everything possible to help one I loved it I recommend it to the 💯 💯💯💯💯💯

BI
Review №97

LONG LIVE THE RACE AND JALISCO ARRIVE THESE CARNALS IF THEY ARE CHINGONES SUBLE% 1000

Em
Review №98

I have already bought three cars and been very happy with the deals I mean offered

Oj
Review №99

Uan I dont know

Wi
Review №100

Great service easy to work withFast service and good prices

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1070 W Broadway Ave, Moses Lake, WA 98837, United States
  • Site:http://bestbuyautosml.com/
  • Phone:+1 509-765-5565
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–5PM
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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