It has been 3 weeks after expected delivery of tires. They still have not arrived. I canceled and went elsewhere.
Wasnt too happy with the service I had. I felt like I was a burden and annoyance when I was buying a set of tires for my vehicle. Very little eye contact when speaking with me. The process took over 20 minutes before I could pay, I dont like having to consistently ask what is taking so long. Starts to feel rude. I feel you should be providing some info on what your doing since it takes so long to sell tires (later I found out it dealt with warranties and such) the only good thing was the price was AMAZING compared to other stores.
Lower Prices, quicker service turnaround times.
Great prices, shop while you wait. ... well Im back for the lug nut retorqe. Tire pressure check. No such luck. Im first one here, a guy comes up to me says were closed. Ten more minutes I said, no were closed tell further notice. FWI the Walmart tire center is no longer open. That is sad.. google maps needs to update
Tire care center manager was very rude. Went to Walmart where I bought my tires. Ask them of they could check the tire make sure you the PSI was right. It seemed like it was low on my end but I wanted them to check it. Steve I believe is name. Told me Ill be waiting all day because he has XYB to do before anyone can go check the tire for me. Went to les swabs and they check the tire for me within 5 minutes with the shop being completely full. So why couldnt the Walmart auto tech help me? I was just wanting a simple check.
Tire manager jason was rude and not professional
First time ordering and scheduling EVERYTHING using the Wal-Mart app . Overall a great experience
I had to wait half an hour just to pay for the service done to my vehicle, even though i had an appointment time they were not prepared for my scheduled appointment.
Unprofessional and the customer service is very poor. Felt very unwanted and like I was an inconvenience.
Bad customer service....by old man that works there...
No complaints. Juan greeted us and assisted us. Service manager was pleasant and my tire was patched promptly.
Apparently the tire center tends to close early so the hours are not right arrived at 5:28 and was told by a guy that works there that his coworker was leaving and he could not do the work alone so he blew Us off. I would just save time and go somewhere else definitely don’t recommend this place by our experiences here.
We dropped the car off at 9 AM and they told us the job should be done by 1 PM that day. We came to pick up the car after 3 PM and they had the car parked without the tires changed. They decided not to change the tires because the lug nuts were too tight. But they never contacted us! Come on, I know its Walmart, but is it that hard to leave a message as soon as you decided you couldnt do the job?
Closed right now due to covid but they were super nice . Went there before they always did a good job
Terrible, I stood around for 30 minutes before anyone acknowledged me or said a word then was expected to wait another 2 1/2 hours at Walmart till the work could be completed. It was explained once you are checked in I couldnt leave because someone might see me coming back and wondering why I was before them. Its not in Walmarts policy to take research so you can leave and come back when they can get to it.
Usually you can come in on the same day and you dont need an appointment. This is not an all service shop but the work that they offer is usually pretty good. Nice selection of tires at affordable pricing.
I have always considered the auto center to be that weird Narnia like place that exists inside of Walmart where there are actually people present to assist you, they do not run from assisting you, they are not only helpful in assisting, but are friendly as well... the pit crew guys are pretty good-looking as well. winky face Also...according to the poster on the wall, services wink-wink? start at 19.99 for pit crew-- not sure what that includes, but lll see u on payday for sure hehehe ;-p
Ok
Everyone in this department is top notch. Very kind and knowledgeable about the products. They clearly care about their customers too
They really try ro get you in and out fast! But had to get there early before the wait started.
They were awesome. Friendly service. Recommend highly!
Best location for service & availability that Ive encountered.
Got my oil changed there frequently until they messed up my car broke the oil pan then acted like no big deal for me to drive around with it leaking oil until i was able to get it into an auto place 3 weeks later to fix thier mistake. Never had any problems with my car until they did that. If i could give 0 stars i would.
SLOW, low rent, lazy!!! Will never come back!! He said they only had two guys there a five guys in the shop and three of them Were standing around doing nothing! They should have no stars
Very helpful
Dont buy groceries before you get your oil change or your groceries will be bad.
Slow!! Not enough techs available. Was told 1 hour took almost 2. Corporate needs to stop worrying about hours and make sure they can meet the customers needs.
Called ahead of time to see if they could put on a full set they said yes.. get there get what I need Picked out. A full set of tires and they tell me they won’t do it. I told them I had a flat and they said that didn’t matter. Worst costumer service I’ve seen and worst communication, had they told me no when I called I would have saved the drive in. NEVER AGAIN will I go to them for this!
TERRIBLE! SLOW! Dont go there.
The people in the customer service area are friendly and accommodating. The guys in the bay area seem stressed out most of the time.
Waited 20 mons for air no response from walmart crew
A bit slow but great customer service.
No help anywhere I had to go to the cosmetics to check out. Very annoying!
I broke down and this is the only auto shop in town open, so I called and let them know my car over heated. The gal on the phone said she couldnt guarantee a spot, but the last car they take would be at 5:30p. I got here by 3:30p by tow truck and walked. I was THEN told that they dont employ a mechanic and couldnt help me.
Quick and easy while u shop.
They did very good on my tire
I got a tire rotation and they did not put the center cap back on right it fell off on highway and its $50 for a new 1 its a 2009 its not old they did not put it on right and wont offer anything after not putting something back on my car the right way I wont go here ever again I had 1 other past experience that was bad here also.
Under staffed!!!! 3hour wait for oil change. Employees will ignore you when you drive up, more than 5 minutes from the time they made eye contact till approaching the car.
Quick service
Very.good atention
Very good service
Its Walmart cant expect much
Moses Lake Walmart never has anything you need in stock
Great service
Great prices
Quick service
Its okay
Busy,