I went in to look at a truck and do a trade in. The guys at bud clary were professional and experienced. They did everything in their power to make me a happy customer. I couldn’t have asked for anything more. Steven thank you for your help man!! It was a pleasure working with you, looking forward to giving you guys more Buisness in the future!

Honestly the best and easiest buying experience of my life!! My fiancé and I dealt with Tanya and Billy and they are beyond amazing!! Tanya is the most honest and easy going car sales lady you will ever deal with. Be confident giving her your business as she’ll take amazing care of you and your family!!

I needed an oil change before going on vacation in a few days and they were so kind and helpful over the phone setting up a time ASAP. In person, the girl was professional and kind. I had purchased a Clary Care package which is a great deal and they asked if I wanted a car wash on top of everything. It was great!

Incredible service and beautiful facility! Everyone, especially Lindsey was very courteous, knowledgeable and professional.

Really disappointed by my recent visit here. I was given a quote for what I thought was a whole service, but it ended up only covering part of the service. The total cost came to twice the amount of the original quote. And instead of a four hour job, it was going to have to be in there over the weekend. The only reason for two stars instead of one is that the mechanic was able to get it finished by the end of the day. I used to bring our van here a lot, but never again.

5 stars for servicing department front desk. She was very nice and took care of my vehicle with the oil service package. $169 for 3 synthetic oil changes tire rotations and car washes for within a 2 year span for most vehicles. Cant beat it

Cost more then quoted. Charged fee to pay with my debit card over the phone because the had to manually input the numbers. I was told they would call me back in a few min. Four hours later I had to call them back. They wanted to leave my keys in my car unlocked so I could pick it up after hours. I ended up having to go to AutoZone to get my keys before going to dealership to find my car outback somewhere. Just a bad experience overall. Will not be using Bud Clary again.

Alicia from Honda service did a great job helping me with any questions that I had. She was very nice and helpful!

ALWAYS TOP CUSTOMER SERVICE AT SALES DEPARTMENT I HAVE BOUGHT SEVERAL VEHICLES NOW AND THEY NEVER DISAPPOINT, THE GSM BRANDON IS ALWAYS A PLEASURE TO WORK WITH ALONG SIDE HIS SALE TEAM WHO ARE ALWAYS KNOWLEDGEABLE AND PROFESSIONAL EVERY STEP OF THE WAY. THANK YOU FOR YET AGAIN MAKING MYSELF AND MY WIFE HAPPY 😁 ⭐⭐⭐⭐⭐⭐⭐⭐

WOW!!! I highly recomend THE BOW TIE GUY. BEST CAR BUYING EXPERIENCE EVER!He was able to get me in the car i wanted same day with the price i needed. Not only that but he made sure i understood all the cool new features on the car before i left. He even showed me the app for my car. It was a awesome painless experience👍Now im riding clean in my 2022 Honda😎💪THANK YOU BUD CLARY & THE BOW TIE GUY. GO FOLLOW Him On Facebook!

Made purchase on used vehicle. Vehicle was as advertised clean and ready to go. Paperwork was flawless with no hidden fees and a full tank of gas.Professionalism from beginning to end of process.Great, simple service from The bow Tie Guy!Thanks Eryn Hubbard and the Bud Clary Crew!

This was the BEST car buying experience I have EVER had. I want to give a huge shout out to Tanya. She listened to what I wanted and made the entire process easy with NO stress. Tanya had such compassion to help me and treated me like family.Then we met with Billy for the financial part of it. He was so informative and explained everything to us. He treated us with the up most respect. He was so knowledgeable and made us feel at peace with our purchase.The entire process from test drive to on the road back to Idaho was a little over an hour. Tanya and Billy went above and beyond for us. They knew we had to get back to Idaho because my finacee had to work.Bud Clary you are so very lucky to have these amazing people for employees. We will definitely give you our business in the future as well as recommended your dealership.

Fast and proficient service. Girls up front were nice and got me scheduled quickly for the next day. Purchased clary care due to the ladies up front explaining the benefits of it. Thanks girls.

I had a great salesman named Isaac Mendoza. He was so knowledgeable and was so no pressure. We felt immediately at ease and thoroughly enjoyed our time with him. I highly recommend working with him.

I always take my truck to Bud Clary Honda because they keep track of my service and are always easy to make appointments with. I am also assured that genuine Honda parts are used when I need such repairs.

Purchasing our new vehicle was an easy and super smooth process. Thank you Martina! The new vehicle is awesome!!

I took my old Honda in because of a recall order. All of the people were friendly and helpful, and they made the process easy on my part. Thanks!

Definitely recommend this place! The people here are so nice and they work with you

Good customer service. I was in town visiting my mom and realized I needed an oil change ASAP. I called that afternoon and they had me in at 9am the next morning. Lindsay checked me in and was friendly both then and when she called with updates on the car. I ended up adding on a transmission service and had my car back that afternoon. I appreciated the quick and friendly communication and the service. The car wash was a bonus. I would definitely come back when in town again.

Beautiful experience getting my new car, Salesman we’re understanding and easy to talk to, in and out of the dealership in under an Hour!!! Highly recommend going to bud clary for your next purchase!! Billy from Finance was the best!!!

I recently had an accessory ordered and installed on my HRV. The cargo cover was ordered and arrived overnight and I was able to schedule the installation for the day I wanted. The installation went smoothly and I was happy with the end result. It was a great experience.

I was really impressed with the service and friendliness of the staff at Bud Clary Honda specially Faith Rorick. They went above and beyond to answer questions regarding an issue that I had with my Honda. This is definitely a place where I will continue to go get my car serviced.

Awesome team. Patient and diligent services. Thanks to Steven D. and Bud Clary Honda of ML for making my experience exceptional.

Isaac Mendoza was our salesman and he dod an outstanding job! He helped find the ecactly the right car for my son. The team at Bud Clary Honda was also very friendly and accommodating. They made the whole car buying experience very smooth and steamlined.

As always, I received helpful, courteous service and a clear explanation of the problem. And it didnt cost very much. The staff at Bud Clary never fails to make me feel like a valued customer.

Fixed me up with a new power steering line, very reasonable price. Highly recommend, best service I’ve received from a certified Honda dealer.

We got awesome help today, we were able to trade in our old car for just about exactly what we were looking for. Thanks for the help.

Great place to go nice people and great prices.

Went in to trade in my vehicle and was pleased to see how above and beyond the sales man Christian and the financing guy Billy went above and beyond to get us into an amazing car! And it didn’t take 9 hours! Thank you for your hard work guys!

Great staff, very friendly. Vehicles are serviced very quickly.

First time buying a vehicle via a internet inquiry and a followup text messages. It was painless, the offer for my trade was right at the price point I wanted, and the new vehicle was a good bargain too.Tina was awesome in her communications with me, providing timely trade-in and purchase prices. When I got to the dealership on the day to pick up my new 2020 Honda Ridgeline, Tina greeted me and we went in and finalized the deal with the required paperwork right away.This was by far the easiest, most straightforward vehicle purchase I have ever completed. The prices didnt change between the messaging prior to arrival at the dealership.I would have been in and out of the dealership in 45 minutes if I hadnt forgotten to remove a credit freeze from my account. As it was I was just over an hour and on my way back home.Thanks Tina for your honest and straightforward dealing and it was a pleasure to meet you.

I will always go to Tanya for my new cars, she’s amazing and super helpful. And billy the finance manager helped me out a ton. Bud clary Honda will always have my business!!!

Not did they sell me the car I wanted they did it with a great price. I highly recommend getting a car from them, they’ll give you a great price that fits your budget

Ive always had great experiences with Bud Clary Ford and Honda!

I had a great experience buying my new car from Martina at Bud Clary Honda Moses Lake. She made the process super easy and Was very friendly. I will definitely go back and purchase another vehicle from her someday.

Martina was absolutely amazing in helping me get into a new vehicle! It something I have been working toward for over a year and she made the process super easy, was eager to show me options and made it so stress free! Absolutely recommend Martina!!!

Easy to find. Had so much paperwork already completed before I even drove on the lot from 2 hours away.

Friendly staff gave me good info on repairs needed but were not pushy about scheduling right away. Work done has always been great and inspections are thorough.

They were a bit slow for an oil change. But great service and complimentary car wash too!

Finally, I bought brand new 2021 Honda Insight. I thought I wouldn’t a get brand new car. Great staff there and I would recommend to go there if anyone else is interested. Thank to Steven and Martina for helping me out.

I drop my car off at night and they service my van and then call me. The girls who I deal with are friendly and call to set up my appointments. Highly recommended.

Billy tallman is the greatest car salesman I know!

The young lady was very nice and helpful.

The service on the car was efficient and timely. We will return again when its time.

Amazing dealership, I was able to get a vehicle within my budget and fulfilling my requirements ☺️ They explained everything extremely well and were transparent all the way.

If you purchased a fuel injection service, from this company. You were robbed. The techs, open a bottle of chemicals, and dump it into your gas tank. The other bottle of the kit is thrown away. You were charged $119.00 for this unnecessary service. That the manufacturer does not recommend.

Excellent appointment timing and prompt service on my vehicle!

Friendly employees and good service.

Tanya did an excellent job of helping me get my dream car! She was friendly and quick to get the ball rolling as soon as we came in. We had our son (2 1/2 and a handful!) with us and not only did Tanya help us with him during it all other employees did as well. Very happy with our purchase. Thank you again Tanya 💚

Wonderful experience purchasing our new 2020 Honda Odyssey with Megan. She was FANTASTIC. I did my initial investigation using my insurance company which has a service that helps identify the car you want and sends out messages to dealerships letting them know you are interested. Megan brought customer service to a whole new level when compared with the other dealerships that contacted me. Very competitive prices to the other dealerships, but what really stood out and had me driving 1.5 hours away to purchase my car was Megan. She showed a level of commitment and attention that surpassed the other dealerships.

To anyone looking to buy a car and is thinking of this place, I advise you to please save your money. I bought a Subaru from here 2 months ago & the very next day after taking it home it began overheating. I let them know the next day and they didn’t even seem to care because I “bought the car as is.” Imagine a dealer that doesn’t care if they sold a car that isn’t running properly ? The check engine light came on, they told me to take it to a Subaru dealer. I had to pay over $600 to get it fixed. Still to this day, the car still overheats and the problem has not been fixed. I have not drove the car consistently for more than 1 week since I got it. Please save your money and go somewhere else where they actually care about their customers.

Quick and excellent service!

Very friendly and helped me get everything I was looking for even when it was a difficult vehicle to find.

I took my Saturn to the Bud Clary Honda because its close AND my service there has always been really good. Megan stated she was new and was knowledgeable beyond her first week- Good Job, Megan!When I had questions about some of the recommended services which are due because of the milage and age of my Vue, Megan flagged down the service technician passing by. At the end of his day this guy went out of his way to pull up images on his laptop to show and explain the importance for performing one of the more expensive services recommended. AS USUAL, helpful! Thank you so much for the oil change, care for my care, and some laughs...and keep up the great work Megan!

I was there for two hours for just an oil change and they were not friendly

We visited the Toyota dealership in Moses Lake and were fortunate enough to be helped by Gary Spencer. We were able to put together a transaction with Gary on a new Toyota Highlander. There was no pressure, no closes, no gimmicks just patient top notch service. We left having made some new friends and drove off in a new Highlander. I am certain the dealership made a little money but we were very pleased with the agreement we came to and are confident we made a good deal on a great vehicle.

Cindy and Gabriel are awesome! So nice and helpful. I love my new Honda!

We truly had a great experience. The staff was welcoming and ready to help. My family and I went last weekend, Martina was the one that helped us. We told her what we wanted and were looking for, she really did the best at telling us what deals were good and what would benefit us rather than hurt us. Any question we asked, she was on top of it. It’s my first time buying a car so I’m glad she was part of this experience. I have been referring my friends to go their if they want to purchase a vehicle. If you’re looking into buying a vehicle, you should definitely go there.

Phenomenal service, Martina took great care of me and made sure I was able to get exactly the vehicle I wanted and everything was perfect. Great finance team. The best car buying experience Ive ever had by far.

I had very amazing experience here. The person to see is Tanya Rolls! I went looking for a vehicle for my big family. I am single dad raising 4 kids. Tanya helped me find the van I need. If your looking for a vehicle Tanya Rolls is the lady you want at Discovery Honda on Pioneer way in Moses Lake WA 98837.I want to say BIG THANKS to you Tanya Rolls. The 😊😄

The crew at Moses Lake Honda are the best. Guy Lobie is both professional, yet very personable. He knows his job and he does it well. If I have a question, he knows the answer, or will find it for me. I wont have my 2013 Honda CR-V worked on anywhere else, and Guy is a big reason why. Kent, in the parts department too is knowledgeable and eager to help with details.

Staff was extremely helpful and patient. Adrianna Flynn was very friendly, helpful, kind, and able to answer my questions. My experience in purchasing my vehicle was excellent. Jeremy Vargas also was involved when Adrianna was with another customer. He also was very friendly, helpful. kind, and able to answer my questions. I am very happy with my car.

For almost 4 months I had worked with Honda dealerships to try and find a special vehicle and Bud Clary was the easiest to work with. Gabriel was thorough and patient with me, and made the transaction a smooth one. I understand now why people come from all over Washington state to get a Honda in Moses Lake! Thanks Guys for helping me get the car I was looking for!

Just had our 2014 Honda Pilot serviced at Bud Clary Honda of Moses Lake....first visit, have recently moved to Moses Lake from the west side of Washington State. Excellent service all the way....they not only serviced our car but also performed a needed recall repair on the air bag system, and finally, they washed our car before letting us know it was ready to be picked up. Service counter employees all very helpful, professional, and a pleasure to talk to. Many thanks, will return there for sure.

Very happy. Got what I wanted. Friendly service. Comfortable wait. Decent price.

I had such a great experience looking for a new car. Martina was very helpful and she definitely gave me a great deal on the car. I WOULD DEFINITELY RECOMMEND HER AND THEY ALSO PUT GAS ON MY CAR WHICH WAS REALLY NICE. THANK YOU !! (:

Our daughter was driving back home to Seattle from Coeur d’Alene when a passing vehicle pointed to something was wrong with her 2012 Honda Civic. She was approx. 28 miles from the Honda dealership in Mosses Lake in the middle of nowhere. She called the towing co and had her vehicle towed to Bud Clary Honda. We called ahead and spoke to “Guy”. We thought it was the engine undercarriage protective cover (which it turned out to be). and hoped that it wasn’t the oil pan. Guy was reassuring that he would see what he could do to get the vehicle repaired and send her on her way. From the time the vehicle arrived to the time the Guy had the vehicle inspected (and repaired & washed), our daughter and we were treated with the utmost professionalism, courtesy and respect in less than an hour she was on her way to drive back home. Guy and all of the service professionals really made a positive impression on us and we highly recommend this dealership and the Honda product. S. Ashcraft

We had such an amazing experience visiting from out of town . We were having problems getting the engine started and took it to the Service department in Moses Lake, Allie at the Service desk was amazing as well as Kent from the parts department. They were able to diagnosed and repair midst of their busy schedule . We were able to complete our community Service in George ! Thank you for your great service and friendly people!

Guy & Allie were extremely helpful and informative. I arrived at 11 AM. The work did not start on my car until approximately 12:30 PM. I was not upset… But I did ask Guy why my car was not yet being worked on yet. He explained to me that one of his employees had called in sick and furthermore gave me a more then Adequate explanation .Allie was very helpful in assisting me pick out proper replacement tires for my Toyota. Overall, my experience was an excellent one even though I had to wait a Little longer than expected.

This is the second appointment scheduled with Bud Clary Honda of Moses Lake for my oil change and vehicle maintenance check. The employees are very courteous and they want to make sure I have been taken care of even assuring if I need their shuttle service. I trust that my Honda Pilot is being taken care of. Thanks for the GREAT SERVICE!!

We dont live locally to Moses Lake, but Bud Clary Honda of Moses Lake took care of all the details for us ahead of time before we went to pick up our new vehicle. Martina, our very knowledgeable salesperson was absolutely outstanding- responding quickly, sending us photos to clarify questions we had, & led us along each step of the way. I could not recommend this dealership, or salesperson more highly!!

Just starting out on our way home on our cross-country trip are 2018 Honda CRV were all of our warning alerts came up on our dashboard we just got gas in Moses lake and thankfully Moses lake Hondo is just up the street. Guyfrom the service department took great care of us the mechanics were able to troubleshoot and fix our car in about 2 hours and get us back heading east! I really appreciate all at Honda of Moses lake for doing a great joband I would definitely have my car service there again they are very very good people!!! Thank you again for all your help and getting us back on the road quickly and safely!!!!!

I brought my car in to a have an odd squeak checked out. They were unable to fix this issue. At the same, I explicitly asked them (twice) to remove a pebble that was lodged in the base of the coil springs, including showing the mechanic precisely where it was. When they were done with the car, the service advisor said the pebble had been removed...it hadnt been. I dont know whether to attribute this to poor communication between the mechanics and the service advisor or something worse.

I love the car we bought it was amazing, still working on how to do some stuff. The workers there are amazing. I don’t know who the owner is but he treats his worker well. The employees explain what are the details which I like. My salesperson Megan was amazing she was nice and friendly at the same time.

I had my Honda Accord 4 wheel alignment done about October / November of last year. I had to take it back as the steering wheel was off center tilted to the left. Once the winter tires and wheels were removed the inside row of both rear wheels were feathered so bad I will have to purchase new tires this next year due to bad alignment. Should have been able to get one more season out of these tires.Terrible service and very hard to work with Guy on any kind of issue, he even told me I was a very difficult customer to work with (I guess because I expect work to be done as asked).Comments like that and terrible work do not make you ever want to return for anything, not even an oil change.Very disappointed with Bud Clary Honda!

From my personal experience it was by far the best customer service I’ve ever received. A gentleman that works there named Gabriel Garza really brightened up my experience there and the entire he works with is amazing. Truly great place. Highly recommend.

I moved here from (WAY) out-of-state, and needed a car ASAP. I was easily able to find a nice used car within my budget through their website. I sent a message, and got a super-prompt reply from their Online Manager, Alex Martinez. He followed-up with me the next day, just as he promised. Since I didnt have a ride, he graciously offered to pick me up in one of their cars and we drove back to the dealership. After test-driving the car, I loved it and started the paperwork right away. It was right before their closing, but Alex and Fry, the Financial Manager, was super patient and helpful completing my paperwork. I had to wait till the next day to get my car (b/c the insurance office was closed already), but once everything was squared away, Alex came to my workplace to drop off my new car. Everything was super-easy and it really meant a lot to someone like me, who is new here. Thank you so much to Alex and Fry! :)

This was the first time buying a car from a dealership, Bud Clary is the only dealership I will ever deal with! I looked on there website on my lunch, spent two minutes filling out a form, less than an hour later Martina called, I couldnt answer so she texted me introducing herself and sent me a link to fill out. Before I was even off work she called and had me approved for a loan for the car I wanted, I was sold, yet before I even made it in that night she had me approved with a even better loan! When I got there she already had the car parked up front for me, even had coffee ready for me! Her customer service is absolutely astronomical! Im a customer for life! Anyone looking for a car this is the ONLY place to shop!

I had a superb new car buying experience here. I shopped at several Honda dealers throughout the western United States and ultimately purchased a new Ridgeline from Bud Clary because the staff was responsive, accommodating, and offered the most competitive pricing. Martina was a joy to work with. You guys rock!

Thank you to Adrianna for the best customer service! She did a really amazing job showing me the cars and explaining all the different features! If you come here and are looking for a sales rep who really knows what they are talking about and will sell you what you really want, ask for Adrianna!

I had a great experience! They guys did a great job on my Honda! Guy at the desk was really nice and helpful even though i showed up late for my appointment. Oops!! Definitely will continue to have all services for my Honda there :) thankyou again!!

Great staff and selection of vehicles. Martina worked hard to find me a great vehicle that fit my needs. Thanks guys!

Super friendly and very cooperative. I feel safe driving my car now! Thanks, Bud Clary Honda!

I have been impressed with both the parts and service team every time I come in. This time was no exception. The parts counter person did everything he could to help me find a specialty bolt that was not available in town. The great customer service will keep me coming back. Thank you all very much!

I took my 2017 Subaru to Valvoline for an oil change and nothing else. (Different review!) Went home. The next morning, all my lights on my dash start lighting up like a Christmas tree. The nearest Subaru mechanic is 80 minutes away. So I thought, Ill take it to Honda! Theyre the older cousin of Subaru, right? On the way to Bud Clary Honda, I stopped at AutoZone and had them read the computer codes for me, which printout I took and gave to the Honda folks. The next day, late morning, Bud Clary Honda calls: its your intake manifold actuator stuck in the open position. (Exactly the computer code I brought them.) No, dont replace it, my car is still under warranty. Ok, well just charge you a diagnostic fee of $150. You didnt tell me anything new but fine.I take an afternoon off of work the next day and drive to Subaru. They have it for 20 minutes and say we found this disconnected connector on the top front of the engine. We reconnected and no more engine codes. (Also no more dash lights.) No charge from Subaru.

Gabriel Garza great salesperson. Truly happy with new Ridgeline and the experience at the dealership. Had accessories added and service folks were great to deal with and completed when they said they would.

I had a amazing time at the Ford store with a salesman named Joseph as well. He listened to my needs thoroughly before trying to put me in whatever kind of vehicle. Not pushy at all. Best experience Ive ever had. Highly recommend Joseph at bud Clary Ford of Moses Lake.

Very dishonest when we had our van fixed there. We had to have things replaced on the undercarriage and we paid to have each Peg put back in on the undercarriage. After having it done my husband discovered that they only put in a fraction, not even half, of the pegs! We took it back and they put in the pegs and said they put in all of them only to discover later they did not. We paid for parts that were not even put on.

We have always had great service here. This visit was just as great I needed help getting my navigation info the technician took time to come out and help me. Once again thank you so much for your time.

Excellent customer service, Clary Care oil change is a super value. They tell you about any concerns that need to be addressed or future items to keep you safe & your vehicle in top condition. They make things as easy as possible.

I just recently bought a 2009 Honda Civic Sedan Hybrid. It has been fabulous. I have had to get an oil change and other things for my car (preventive maintaince). Everyone has been helpful and wonderful.

I was greeted by Kayla Mattox and set up to look at a Ford F-150 that I inquired about. I wasnt set on the vehicle before I went in. I explained our needs for a vehicle to accommodate a family who travels a lot. She was able to point me in the right direction and we narrowed it down to two vehicles. I chose the Honda Pilot and I love it. Appreciate the team work shown by both Kayla and her sister, Melanie in the sale of the vehicle. We have already done some light traveling and my family loves it! THANK YOU!

Such a great car buying experience at Bud Clary Honda! Im actually from Western Washington but after communicating with Alex & Jake online, I decided it was worth the drive to make my purchase with them. Got a great deal on a 2018 CRV, saved loads in sales tax, and was in & out in under 2 hours. I highly recommended them, where ever you are, its worth the trip!

Buying my new 2018 CR-V at Bud Clary Honda in Moses Lake was an excellent experience. All of the folks with whom I worked listened to my questions and concerns; they tried very hard to accommodate my expectations. I look forward to having a Honda dealership so close to where I live.

Excellent customer service/information at the front service counter! The lady (Cindy?) was well informed and friendly. I have been to a few other Honda dealerships around the state while traveling and this one is best by far.

Good oil service, however if someone wants to buy a car not many options. Better to go to bigger dealership

A mouse chewed through the wiring of my car on the first day of a road trip and left me with no power steering. These guys got me back on the road quickly. I came in towards the end of the day and they made it happen. Guy at the front desk kept me updated and was kind in person and on the phone. Gus did a first rate job with the wiring. Thanks for saving my vacation!

I had probably the best experience Ive ever had at a dealership, I went in knowing the circumstances I was under and just to see what could happen (wasnt the best situation) however i was fortunate to be able to work with a very kind and respectful lady named Martina along with the financial team of Vic and RJ that worked rather hard in finding me the right deal in a rig that I truly wanted. Thank you all so much couldnt be happier. Customer service was wonderful and should be an example for others to follow

I have always been treated with respect and when my car has been worked on that work has always met the highest of standards.Furthermore I now have my third Honda; the last two have been purchased new; no trouble with any of the vehicles during the time I owned them.

Best car buying experience Ive ever had. Gabe Garza is awesome - no high pressure sales pitch and very trustworthy, hes great. Also had an wonderful experience with Omar Salmeron in finance. This is the first time I walked away from purchasing a vehicle and felt well taken care of, except for buying our pilot from Gabe in 2014. Gabe is the reason we went back - and we had another great experience. Thank you Gabe & Omar!