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Martinez Auto Shop-Auto Repair
704 W 3rd Ave, Moses Lake, WA 98837, United States
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Martinez Auto Shop-Auto Repair
Comments
Lu
Review №1

They were polite, helpful, and fast!Im from out of state I called and asked if they could squeeze me in because my tires were concerning me. Knowing the situation they squeezed me into their schedule as soon as the could, I didnt even have to wait any longer than half an hour before a professional was able to inspect my vehicle! They were able to rotate my tires as well as complete a full inspection of my suspension.Their price was MORE than fair!I appreciated their consultation and if I lived here I would most certainly bring my vehicle back to them again.

Fr
Review №2

Took my vehicle in for an engine replacement. They did not replace the engine. They replace my seals, poured stop leak in it, and hoped I wouldnt notice. Do not take your vehicles there. They also broke my radiator and charged me for a new one, when I had just had a new one installed a year prior. When I got my vehicle back from them, my entire electrical system was out. Radio was shot. Windows no longer worked. All my electrical worked when I rolled it in for engine repair. They said for more money, they would fix the electrical issue. No thanks. 👎 There was almost no gas left in it when I got it back, I had to immediately pull off and fill it up with gas so I didnt run out. At least my gas gage worked. 🙄.No I wont change my post, or take it down. I have all the evidence and pictures of what was done, and not done. I have receipts for the services as well. If you threaten things online, you might want to be at least certain in your bluster.

Me
Review №3

Awesome shop! Helped me today when I was in a pickle. They did an excellent job 😊

ma
Review №4

Very competitive prices. Excellent service. Fast and on time. Very nice folks. Will definitely go to them again with any glass service. Will check with them on any other service they offer.

Ch
Review №5

Incredible service. Came and helped out my wife who broke down 2 hours away from home. They stayed after hours and towed my wifes car to their shop. Replaced her alternator so she could get home safe. We even offered a tip but they refused. Such great guys. Cant recommend enough. Thank you Martinez Auto!

HJ
Review №6

Best mechanic around. He’s got great customer service, great mechanic skills and goes out of his way to help make sure you get what you need for your car. He’s the only mechanic I’ll ever go to from now on. I couldn’t want anything else from a mechanic. Thanks a lot for everything you do for me and my family.

Ti
Review №7

Great costumer service!

Ru
Review №8

They are awesome very professional best mechanic shop in moses lake and the whole state thank you

Gl
Review №9

The building and phone directory says they do Auto glass but when u call they deny it hhhhmmmmm thats false advertising

Kh
Review №10

Do NOT go here for any repairs, took a car to have it looked at, they asked for a down payment, six days later they demanded 1000$ to look at the engine, when we asked for a refund, they pulled the radiator coolant feed without saying anything as we left. Didnt find out till we got home only to see my coolant leaked across the street. Did not fully refund, looking to possibly seek legal action.

Fr
Review №11

Done lots of work on my autos and trucks have no problems with stuff they fix.

Mi
Review №12

I called and they made time to check out my car and take it for a test drive outta their busy day. All other shops gave me a three week wait just to look at my car. They were most definitely nice. They adjusted the pressure on my tires let me know a few things and let me go without saying I needed to dump cash into the car. Appreciated them a lot! For sure plan on doing business with them in the future

Ch
Review №13

Had an issue on the interstate and stopped by. They knew exactly what to do and had us back up and running in no time. Highly recommended.

Je
Review №14

Nice people and good relationships with customers

Fe
Review №15

Always the best service out in the moses lake 98837 area.one could bad mouth them. Or even say that their service is not good out of preference but the truth is that you are not going to get better service any where else in town for the price

Jo
Review №16

Buddy of mine broke down outside of Moses Lake and we had his car towed there on a Saturday. They told him that they were extremely busy and might not be able to work on it. we explained to the owner that we are in the military and were trying to get to our duty station and he was able to make an exception and complete a same-day repair. The owner bent over backwards to make it work for us and we felt very appreciated.

Oz
Review №17

Brought my toyota celica gt here to have a watee pump replaced. They did a quality job. In a timely manner. I would definitely gi here again when needed. And yes I do recommend them!! Awesome!!

Je
Review №18

Amazing, professional, affordable, and honest service. If there is not anything wrong, they will tell you. I will definitely be going back for any future problema with my vehicles. Best service and experience I have ever had with an auto repair shop. Thank you Martinez Auto Shop!

Ak
Review №19

What a kind mechanic! The shop people were very helpful.

De
Review №20

Great place to get any work done to vehicles! Easy to talk to the owners and you feel like you being taken care right the first time. Only go here for my work

De
Review №21

Brought my car in on a Saturday, on a tow truck. They were booked but took the time to get it in and fixed anyway. Thank you very much for everything.

ca
Review №22

Car died in Quincy and they were the only shop open. They were booked and still took me! Saved me money and were nice beyond word. I wish there were more businesses like this in the area.

Ca
Review №23

They were very professional. super easy to work with. straight forward, no run around about costs. I will definitely be coming back to them for all automotive needs.

Ch
Review №24

Super Friendly staff and SAVED us as we were traveling thru Moses Lake when our Check Engine light came on. Got us back on the road that day and saved our trip when they could have left us stranded. THANK YOU so much! and extra thank you to Delia for the lunch recommendation and rides back and forth! Please remember to swing by our brewery next time youre in Sandpoint, ID and well gladly return the favor of helping us out : )

Jo
Review №25

They did a really good job on my truck!! They picked it up from my home and in the next couple business days it was good as new!! Definitely recommend these guys to anyone who who is having car issues.

Mr
Review №26

I am so happy with the work that Martinez Auto has done on my car. They have great customer service as well. 5 stars.

Ca
Review №27

They were so wonderful! great work. friendly customer service. I will be going back to them for everything automotive.

BE
Review №28

If you need a good place to repair your vehicle, they are the best . they will repair what your vehicle needs, friendly service, highly recommended. they works with insurances and have a very good warranties.

Mi
Review №29

I never do reviews but thank you to Benjamin for squeezing my car in on Saturday afternoon for an oil change. I had 3 days to get to Vegas from British Columbia and 200km left before I needed an oil change. I was leaving from a small town and no where could fit me in so I decided to just get one on my way down to make some distance. When I got into Moses Lake, Valvoline and Walmart wouldnt take my car because it was lowered leaving me screwed as it was Saturday afternoon and everything is closed Sunday. Plus I needed to make as much distance as I could before my flight on Tuesday morning. I found Martinez auto shop, the only shop open on Saturday in the area and Benjamin fit me in and got me back on the road quickly. If it werent for him I would have missed my flight . Benjamin and the receptionist Jenny were both very respectful, reliable and just overall down to earth people. I even got them to add to my collection of signitures on the roof of my car of cool people I meet on my travels. Thanks again Martinez Auto Shop! =) also follow me on Instagram to see my travels lol @mdimacs

Er
Review №30

You can always find the best prices in town and staff there is awesome!

Ru
Review №31

Did what I asked, found other stuff.

Cr
Review №32

Went to about 6 others places to get my headlight fixed and no one would do it. Martinez auto shop got us in right away and was fast and friendly. I would recommend them for all your repairs

Do
Review №33

Love this place, they always take care pf my vehicles very well.

To
Review №34

I highly recommend Martinez Auto Shop, great place to bring you car in.

Da
Review №35

Omg we broke down in Moses lake an not from here just passing thru an they stayed open an extra hour JUST to fix our car an get us back on the road. Totally awesome place!!!

Ma
Review №36

Easy to work with very diligent about follow up.

D.
Review №37

Great prices and super friendly girls in the front. Will continue to return :)

Mi
Review №38

Who ever the supervisor is he forgets deals he makes with other people. Doesnt tell his secretary anything so then theres confusion. This place is more for like quick cheap repairs. I have had many friends with the same problem with this shop first and last time im going

Je
Review №39

They do a good job very friendly and fast

Ri
Review №40

This place is good to do business with.

No
Review №41

Worst service I ever had, Wrong diagnostic, lies, and in the end they said We only do small works they give us a discount but the problem was never fixed.

Mi
Review №42

Very good people with lots of experience I will definitely be taking my car back

St
Review №43

Deliver parts here. They are usually busy and they appear to do a good job.

Jo
Review №44

I like the great service and affordable

Da
Review №45

Not to Bright in the electrical department end on the motor vehicle department.

Gu
Review №46

Dont take you cars there

Sn
Review №47

Awsome job

Jo
Review №48

Great!

ma
Review №49

Excellent service

Le
Review №50

Very good mechanics and the prices are onest, the service is very good and the quality is wonderful 👍😉 Only if I recommend them 100% !!!!!

Gu
Review №51

Because I let go of the loose arrow, and I kill myself, thanks, bye-bye nothing

Ma
Review №52

🍓🍓🍓

Information
59 Photos
52 Comments
4.2 Rating
  • Address:704 W 3rd Ave, Moses Lake, WA 98837, United States
  • Site:http://martinezautoshop.com/
  • Phone:+1 509-770-0120
Categories
  • Auto glass shop
  • Mechanic
  • Auto parts store
  • Battery store
  • Brake shop
  • Engine rebuilding service
  • Glass shop
  • Tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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