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Lin-Mar Towing & Recovery
5940 Oakton St, Morton Grove, IL 60053, United States
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Lin-Mar Towing & Recovery
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An
Review №1

Justin is without a doubt one of the nicest people Ive ever come across period. He was very helpful, professional and on time. I would highly recommend them for your towing needs. Their flatbed truck was pretty high tech and will safely transport your car without a problem!

Ka
Review №2

I needed my car towed. I called Lin- Mar and they were timely and professional. The tow driver called when he was on the way. Justin was very professional and courteous, Made sure I was safe in the truck and out of harms way even asked if i needed anything !!! what a sweetheart . The price was reasonable and cheaper than other companies. I will definitely call them again and I highly recommend them to anyone needing a tow.Thanks Lin-Mar!

Ca
Review №3

They made my bad day a little better. Thank you for being so kind and professional toward me. Your kindness meant everything to me.

Ve
Review №4

Very nice people during a very difficult time.Helpful when your car gets totaled!!!

St
Review №5

Unprofessional just want to ripe off your wallet, over charge for towing twice the cost $320 to tow vs Chicago city for $170, dont ever use them, bad business partnered with Police city of Niles so thats why they over charge for services dont care only to take your money. I see you have 5 rating stars, who are you paying to give you 5 star ratings huh ? all your star rating probably is paid rating, as you can tell majority of your ratings that gave you bad reviews star following every other customer. talking about real reviews here - $ 600 talking about ripping people off.

Ja
Review №6

Good service, were happy to help anyway they could; even offered us bottled water on such a hot day.

Ja
Review №7

Definitely very understanding of taking my time to remove our personal belongings out of our truck. Especially in circumstances that are not ideal they allowed me to take my time to say goodbye to my big baby(our truck) Thank you for the patience because I went back twice. Thank you for patience and courtesy and great customer service

Sh
Review №8

This is twice now that other companies told me a two hour wait and Lin-Mar was out under half an hour.Louie, the driver, each time was great to deal with, helped immensely and made a bad situation much better to deal with.You have definitely earned a loyal customer.

ma
Review №9

These guys are a Godsend! My original tow truck driver got arrested believe it or not, and they came to my rescue within 10mins. Didnt charge me a dime. Highly recommend.

Ja
Review №10

The way truck 508 was speeding through our neighborhood, and the abusive manner in which the driver spoke to me has led to 1) Filing a police report, 2) a complaint with the BBB, 3) a complaint to the office of city contracts 4) calls into the company, and lastly, this review, because, lets face it 1-4 aint gonna do nothin

mi
Review №11

They gave me back my car scratched! and bad costumer service.

Ch
Review №12

Would not recommend 😕They ripped me off

Di
Review №13

Had my cars starter break and called lin mar to pick it up their driver angelo was awesome very polite very professional brought my car all the way back home and even told me what was wrong with it I will be using them again thank you lin mar!!!!

Ru
Review №14

They were ok. Aint much really to say about them. Their a towing company, that when you call they come and tow your car where ever you wanted towed to. They obviously charge you an arm and a leg but they do what their suppose to and thats tow your car. Of course the price of the tows are ridiculously high. They charge a flat rate and then another rate for every mile you go so you better hope your towing it close cause if not its gunna cost you. Thats all I have to say.

Sh
Review №15

Got my car back with a few scratches and they wouldnt help me, bad customer service and attitude, would not recommend.

Ys
Review №16

Man drove my car out with no masks and was rude when we asked him. Plus when I contacted them over the phone they never mentioned they have a only cash policy right now although they had a sign that said cash/credit was an option! Horrible experience and unprofessional!

Bi
Review №17

We had one of our trucks get sideswiped on I-294. Lin-Mar was the company called to the scene and took care of the towing and securing of our trailer that was damaged. While it took a while for the load to get transferred, due to Lin-Mar being quite busy, Kevin and his crew kept us up to date so we could keep our customer up to date. All contacts were pleasant, professional and our drivers reported they were treated decently at their facility. The price of the tow and load transfer was was fair and we as a company appreciate that. From one long time family business to another thank you. Lin-Mar will be our first call if we need services in Chicago.

Co
Review №18

Can’t thank you guys enough for the help today. One of our trucks had an issue down there today, and your guys responded very quickly and were very professional the whole time. I would recommend anyone down there to use your company. Thanks again.

Ga
Review №19

Very poor customer service, the lady at the window was very rude and it took an hour to get my car back.

Sr
Review №20

Awful costumer service,Stacy wasnt helpful at all, didnt want to answer our questions, and kept lying to us,

Mi
Review №21

Worst company ever . They charge for things that are in your car. And apparently I left the car in a 5 star hotel room and for 12 hours is 100 dollars.Update : they are rude and after you put a review on them after the overcharge they have the guts to call you names . My car wasnt impounded . Have a nice holiday you pice of ... company and owner that respond to a customer like this

To
Review №22

The problem is not that. The problem is that you against the law and your own policy refused to take credit card for payment. Probably you are scared for something, because you are wrong! This case will be continue for sure, we will notify Illinois Chamber of Commerce, and will put this story on the news

Da
Review №23

Zero stars, dont you ever use them,they are unprofessional and theyll do a damage to your vehicle, and they will probably overcharge you, so stay away.

Al
Review №24

This is the second time I used LinMar Towing for my Truck. Great service to say the least. They were prompt and took care of me right away.

Ni
Review №25

They helped recover my dad who rolled down a hill and recovered it Very professionally, however they did not mention that payment had to be in cash only, if they can let people know ahead of time that its cash only and not right before drop off I would recommend this company more

Al
Review №26

Decent towing service. My truck broke down in Villa Park IL and they came and helped me out in less than 30 min. The cost was reasonable too. I am definitely keeping their business card in my truck for the future.

Ma
Review №27

Great towing experience. Shows up quickly and the driver was very nice.

Ge
Review №28

Great towing company to do business with. Highly professional, extremely knowledgeable, and very competent. Prices are competitive and in line with industry standards. Call LinMar for light, medium, or heavy duty towing. You wont be disappointed!

Am
Review №29

Cheaters ! Don’t do any business with them ! For the 4th time - you must to take credit card for payment. Don’t press the people to pay you just CASH

Sh
Review №30

The worst towing company I’ve ever dealt with in my life very rude very disgusting very unprofessional Got my brothers car towed it took me over an hour to get the vehicle they work with Nile police and make sure you have a worst day I would hate to deal with these people the most disgusting most unprofessional people everyI’m sorry if you ever have to deal with themI’m sorry if you have to have to deal with StacyThe worst everIf I could give a negative I wouldHung up on my face when I asked her questions

Ke
Review №31

Needed a tow fast. They were Quick, Friendly and a good rate. I would recommend them to anyone.

Ka
Review №32

Very expensive towing company. My daughter was in a car accident. When I went to pay the charge was $317 and some change. I was told it was $185 just for the tow and the other was for clean up and storage. Nothing was broken on her car just dented and scratched. The car was there at that time for approximately 3 1/2 hours and was charged a full day. When I tried to ask for a written list of their prices I was unable to get. The man behind the desk was basically just starring at me while I kept asking questions. Then when I tried to pay with my credit card I was told it had to be in my daughter name. Not to mention the insurance and stuff was in my name. Had I been on the scene I would have parked her car in a safe spot and called my own tow company. Unfortunately the police had them pick her car up before I got there.

Wa
Review №33

Great experience with Lin-Mar. Highly recommend them.

Da
Review №34

If your car is towed here after an accident, get all your possessions first. They will put your car inside as far from the door as they can. It may take an hour and a lot of walking. They should have shopping carts or similar as a convenience.

Ve
Review №35

Ronnie solved the problem with my fifth wheel very quickly. He waited for me to unhook and then hook up to my other trailer to see if I had anymore complications. He was patient and valued me as a customer. Thanks Ronnie.

Jo
Review №36

No stars. He is a crook

Ry
Review №37

If you can avoid using this service I would strongly advise it. Customer service is the quite literally some ot the worst Ive ever seen from a business. Its truly a shame that so many local municipalities have them under contract

Ka
Review №38

I needed to retrieve an item that was very important to my son out of a car that was towed to Lin-Mar.The problem was that it was not my car. I needed to speak to the owner because of the unusual circumstances. JR returned my phone call promptly.He was very responsive and understanding. He located and returned the item right away. This family owned company is very customer service oriented. I would confidently recommend Lin-Mar to my family and friends.

To
Review №39

LinMar is by far the best towing service in the North Shore area. Had to use them a few times and they were extremely professional. Very quick response and helped resolve any issues that I had. Will always be my #1 choice.

Jo
Review №40

My wife locked her keys in the car while it was running and Lin-Mar came to the rescue to get them out! The staff was quick and professional in this stressful situation, and even gave us a great rate. We are grateful for a job well done.

Ch
Review №41

The guys that responded to DuSable Harbor in the early morning of 19 November 2019 were very professional and extremely helpful. There were a few adverse conditions that complicated the recovery operation but having knowledgeable towing operators and AWESOME equipment on scene helped ensure that the recovery went SAFE and smooth.

Sy
Review №42

They are awesome I filled my bad up with gasoline and it uses diesel as I am from out of town I want aware of the green handle being gas well my bus shut down with people were on it long story short Luis from Lin Mar touring tired my bus to there store mine you 4th of July weekend came back early the next morning the mechanics was doing his this I had a chip of coffee treated a bit and started another cup I wasnt even finished when I was told the mechanic was done I was like totally ecstatic.Thank you Lin Mar you guys are awesome also shout out to Kora I know its not right but theyll know whom Im speaking of brother showed mange a great time very professional and interesting thank you from the bottom of my heart Ill always remember you guys.

Lo
Review №43

The driver that came and fixed my tire was amazing. Wish I had his name.

Al
Review №44

Service was fine and the cost was reasonable. I have a trucking company in the area and I use them whenever one of my trucks breaks down. They came highly recommended by one of my friends and I will recommend them to my friends and family and anyone I know who needs towing,

Fr
Review №45

Our vehicle was towed here and we had little information about the collision the car was involved in or the process to access our vehicle and deal with the insurance company. The staff at Lin-Mar was happy to help and explained everything to us very well. When we needed to stop by in the middle of the night, they were happy to help us get to our vehicle and get our childs belongings.

Vi
Review №46

One of our trucks broke down on the Kennedy during Friday rush hour. Lin-Mar was there in a hurry, the driver was friendly and efficient, and the price was more than reasonable. They are the only towing company we will ever use.

Ro
Review №47

Credit card fee, after hours fee, overpriced services that what you got. I have got a quote of $325 at this place when the other provider gave us $130 for the same job. Be ready to be robbed to bones.

Sh
Review №48

This morning I was stuck on a median in Morton Grove at Oakton and Caldwell. Waiting on my Allstate Auto Club who told me that it was an hour to an hour in a half. Of course I had no choice but to wait. While waiting, a Lin Mar towing truck on his way to a service call stopped unexpectedly and pulled me off the median so I could continue heading to work. I asked for his card, don’t know his name but I’ll be calling their service the next time instead of my motor club. Thank you Lin-Mar Towing and Recovery!

Je
Review №49

Charged me $30 clean up fee a small piece of plastic on the floor. Worse part, other than the First Lady I spoke with, I was yelled at and felt degraded after speaking to the men. I just experienced a traumatic event of being slammed into 3 turns by the same car. It sympathy, no empathy or compassion. $300 for towing, storage, for them holding it for 3 hours and driving it 7 mins away.

Ta
Review №50

Awesome company. Friendly crew. Fast service. I run a local body shop and would be lost without them.

NE
Review №51

This is just wrong! They took my truck from O’hare oasis, which is 11 miles to their facility and they charge 4 hours. Thats crazy, I never had experience like this. Robbery!!! Plus they disconect my truck and trailer and broke my front right bumper and damage the plate! EDIT: After I left your facility I noticed a huge oil leak under the truck, went to shop and they told me oil pan is broken, it was perfectly fine before. It was leaking in front part of the truck, even in the shop first thing they asked me was your truck towed, because you were not careful enough and you broke it. Only that part is around 500$, still waiting to be repaired. And even you needed 4 hours to take a truck and move it 11 miles and charge me 795$ for that you still manage to make additional damage to the truck

Mi
Review №52

After a recent downpour in the Park Ridge area I inadvertently drowned my Mazda. A colleague of mine recommended these guys and they came though in a big way. Showed up within 15- 20 minutes and the driver was friendly and professional. Thank you Lin Mar and shout out to Tony. Not an easy job you guys do!

nv
Review №53

Operator Matt was very helpful and pleasent. After getting sick of waiting for another company after sitting for 2 hours in a truck with no heat when all i needed was coolant, i called Matt at Lin Mar and 25 minutes later he was there with my much needed coolant. If im ever broke down here again, they have my business.

Ti
Review №54

I ran over a curb by accident and blew out the 2 drivers side tires. I called LinMar from my cell phone because they were the closest to where I was and a tow truck came within 30 minutes and towed my car to the nearest tire service center. I was very happy with the service especially the speed which was great.

Al
Review №55

I am satisfied with their service. They came within the hour and hauled my Ford truck to the shop. Since I had my computer with me I spent my time working while my truck is being worked on. Overall the experience was good and I would recommend them to anyone whose car or truck broke down.

Pr
Review №56

After dealing with this company for about 3 different incidents dating back to last year, initially. More recently- in the last 2 months, 2 of my vehicles were taken there without consent. Personal items were stolen from the car, charges to remove the car from the lot were completely rediculous especially after they towed a car that was in drivable condition without any consent- then charges $332.64 for the car sitting in their lot (unneeded) for a mere couple hours. This place is a joke, their customer service is absolutely horrible, management team is non-existent, they literally want to take money out of hard working individuals pockets for doing non-sense work. I hate that Skokie and Morton Grove have a contract with them- this business needs to be reported to the BBB, which I will be doing. Their workers smoke pot while on the clock and while driving and operating vehicles- whole place needs to be shut down for not meeting the level of quality a business should be running.

Yv
Review №57

I lock myself out of my car and they came out right away and the price was reasonable.

Ma
Review №58

Had 2 kids in my car when I broke down, Lin-mars driver was so helpful and accommodating. Showed my girls the big tow truck while we waited on a rental vehicle! Would reccomend them to busy moms everywhere!

JM
Review №59

Great company, awesome looking equipment, all around good guys to work with.

Ma
Review №60

They worked with me as far as getting my car out and the pricing compared to tow lots in the city is way better!

Me
Review №61

Met annoying young women at the front desk which made me stay for hours. My driver even got angry on his first few minutes of arrival.I like the drivers they are innocent and helpful.

os
Review №62

I would give them a negative number if I could. These people are the worst. Lots of attitude and not helpful at all. I would never give these people business. The state trooper forced them on me. I will be reaching out to the state to file a complaint.

Ro
Review №63

Best looking trucks and equipment around. They provide quick service, and their drivers are very courteous and professional.

Ce
Review №64

STAY AWAY AT ALL COST. This driver Mano Tows my car and doesn’t properly release my car from the truck. He takes of chains and realeases my car by swaying the floor back and forth. Horrible experience.

Ch
Review №65

OVERCHARGE me two hours additional, they are supposed to charge me 2 hours, instead od charging me 4 hours !!!!! For towing my truck and trailer 11 miles, they are supposed to charge me up to 2 hours (from OHare Oasis Travel Plaza NB to Lin-Mar Towing and Recovery location). The state trooper forced them on me. I will be reaching out to the state to file a complaint.

Jo
Review №66

My truck broke down in Northbrook and I had a hard time trying to find emergency roadside assistance then I saw a Linmar truck pass by. I waived at the driver and asked him if he was free and he said no but call the number on the truck.I got a hold of someone right away, another driver came to the rescue within 25 mins and towed me to the garage. The service was good and the price was reasonable.Overall it was a good experience and willuse them again if I need to.

Ch
Review №67

Nice family owned biz, real nice trucks, and friendly drivers. Will tow with them again.

Va
Review №68

Great service and inexpensive I found Linmar online and I was glad I did they did a great job and I highly recommend them for towing

Da
Review №69

Top shelf prices, incompetent work! They dont even return phone calls after the Bill has been paid.

Ra
Review №70

I went there to pick through the remains of my totalled car. The staff were great.

bo
Review №71

Big help for me !! Did an amazing job for towing and beer professional and fast !!

Ni
Review №72

Rude people there

Pr
Review №73

I made a complaint regarding their employee, in turn they gave my personal information to the employee and his family. The employee disagreed with a review of mine from 2 years prior of a bad experience. I’ve since been harrassed by the employees wife.

ge
Review №74

They wanted $1000 to release my car smh these guys are crooked

Ja
Review №75

Good Honest People, I use them almost weekly for towing and never had a problem with price or service! Thank You Lin-Mar!

Ka
Review №76

Terrible experience. Did sketchy work, price gauging ... promised a refund but never received it. Filed a complaint with the Better Business Bureau of Chicago. They never made an effort to resolve and the complaint went unresolved. Poor business practices. You can check out more about it on the Better Business Bureau of Chicagos website!

Lo
Review №77

These people are thieves avoid them at any cost !! They charged me $500 to get my car back from them and when I asked them why that much they gave me some made up excuses !!

Mi
Review №78

Worst experience ever... Waited for hour and twenty five minutes for them to tow the car when they promised hour or less. When the car got to the shop, they couldnt wait for 5 minutes to pay them and threatened that they would take the car back to their shop someone didnt show ASAP. My mechanic who was supposed to pay the towing company thought that the charges were ridiculous and was about to call me to inform me but the towing company could not wait... Guy receiving the call was very rude to begin with. Never using these guys ever again for towing.

Ch
Review №79

They screwed my company out of a lot of money on a repair. Not only did they charge top dollar, but they didnt even fix the truck. It took them 2 tries to install an alternator, and still hooked it up wrong. It was the wrong alternator and they fried all 4 batteries. They were supposed to reimburse us and have failed to well after a month.

St
Review №80

Excellent service, very courteous.

Ma
Review №81

They put a big dent in my Prius and denied it yup remember me with the Prius I told you that I would not let it go you guys owe me.

D
Review №82

Too slow...

Fa
Review №83

Good guys, quick service, highly recommended.

Ra
Review №84

Great service Great People!!!!!Go Team Lin-Mar!!!!!Love From Cook County Towing!!!!!

Gr
Review №85

Best service in the chicago land area!

JA
Review №86

Did not attend to an emergency tow and didnt mind calling me back... Horrible Service

ga
Review №87

They kept my personal belongings until the insurance paid them off like I could drive off with the truck and they are racist

Jo
Review №88

They wanted 900$ to release my car

Cr
Review №89

First they say it will be $ 150 for towing then when it comes to pay the bill comes to $ 600 . $ 600 talking about ripping people off.

Di
Review №90

It was horrible I paid everything and they refuse to give me my car back I had to call the police in order for them to give me my car and they gave me attitude.

O'
Review №91

Great company

Me
Review №92

Nice people

mo
Review №93

Crooks.

Al
Review №94

Worst service ever

Sh
Review №95

Tow truck places suck

Information
62 Photos
95 Comments
3.2 Rating
  • Address:5940 Oakton St, Morton Grove, IL 60053, United States
  • Site:http://linmartow.com/
  • Phone:+1 847-965-4200
Categories
  • Auto glass shop
  • Towing service
  • Hydraulic repair service
  • Mechanic
  • Transportation service
  • Truck repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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