I honestly don’t do this, but this time I had no other choice but to leave a bad review. I really wished that google would have the option of minus stars. Here’s my experience: So I did an appointment 2 weeks ago, for today @ 7:30AM; the truck needed oil and filter service, two recall concerns and a miss shifting problem on the transmission. So I dropped off the truck @ 7:30AM and the check-in process, lasted about 10 minutes. I called my service advisor Zachary Tyler @ 11:30am, and he left me on hold for 10 minutes. When he came back on the line, he stated to me, that “they” were working on my truck recalls. Here’s the kicker… I have a live GPS on my truck that detects when the truck gets started, and when its in motion. The key factor of this review is, that nobody bothered to service my vehicle since I dropped it off, and was parked @ 7:44am. See below the evidence of my statement. Tangible proof these days is essential to establish the validity of written content.
I walked in Beyer Ford with absolutely no intention of buying a car because it was the first place I was seeing.....I walked out with a car within a few hours. Rolando made the process efficient. It was such a seamless transaction. I appreciated the honesty, the service, and the attention I was given. Rolando made it possible to work with my budget and give me a piece of mind on my new Jeep. Im extremely happy with my purchase!! Highly recommend if you want a convenient experience. Thank you guys!
I would give more stars if I could! Jared Jensen and Scott DeBrigard from Beyer Ford are lifesavers. I had an extremely limited time frame to find a new car to lease before my prior vehicle went back. With the current auto industry situation, I have been scrambling and under so much pressure to find something FAST. I have searched high and low for a pickup truck, my first choice being a Ford Ranger. I started giving up hope until my aunt found Beyer Ford on a whim. Their dealership had one Ranger in stock so I submitted an online request for more info and was immediately contacted by Jared. After receiving some numbers for a lease, I was happy and submitted my application. Knowing what is going on with the vehicle shortage, I was more than happy with the price I would be paying. Jared made me aware of the student program Ford offered and I immediately submitted my credentials. I am someone with a limited credit history with no other car loans or leases on my credit so it was a process to get approved but between Jared and Scott, they both went above and beyond to make this approval happen. There was always constant communication and we were able to seal the deal within 24 hours. My boyfriend and I went to the dealership to sign papers and submit our down payment and the process was PAINLESS. Everyone at Beyer Ford was very kind and accommodating and answered every question we had. I have heard nightmare stories of the processes at most dealerships but Jared and Scott totally changed that stigma. I cant recommend them enough! I am so thankful for both of them going above and beyond to make our dream car a reality!
Just purchased a EcoBoost mustang from Jared, best experience ever. Coolest guy ever, helped us out with any little thing we needed, always had a smile on his face, great attitude. Will definitely come back to beyer Ford if I’m looking to get another mustang, and I’m sticking with my sales rep Jared, smoothest purchase ever!
Really outstanding help from Rob Z. and Eddie. They offered a literally no-pressure consultation with me and taught me a lot about my car. I would definitely go back to them for my dealership needs
Beyer Ford changed how I view car dealerships. My girlfriend and I were in a complete bind and had to give back our current VW the next week and the car shortage did not help. My girlfriend called Beyer about a Ford Ranger pickup truck and Jared Jensen was an absolute pleasure to work with. He didn’t have the typical car salesman personality we are used to and had such a reassuring laid back attitude that I never experienced with my other leases at AutoLand Toyota. Scott DeBrigard in financial was also amazing and went above and beyond to make sure we got the best possible deal. I’m so happy we found Beyer and it’s family like atmosphere. I’m looking forward to continuing our relationship and referring them to our friends and family.
Sold my car via kbb. The process was quick and easy. Working with Rob Z. was fantastic- he is friendly, courteous and knowledgeable. I would highly recommend him and Beyer!!!
I was at Beyer Ford to trade-in my 2016 Camaro RS. Had a wonderful experience working with Rob Z. I had a KBB offer and he worked with me to get the deal done as promised. Extremely transparent and professional. Fully recommended by anyone looking to buy or sell a car.
5 stars hands down. It’s the only dealership I’ve been to that makes you feel like they’re actually trying to get you fit into the best car for you. Jared, one of the sales guys, helped my girlfriend and I. The process was easy. They had so many options on the lot, and just overall was the best cad purchasing experience I’ve ever had.
We’ve had multiple great experiences at Beyer Ford, including purchasing two vehicles and most recently selling one of our cars to Rob. Rob was super easy to with with. We’ve also had great experiences in the dealership’s service department. Buster has always been great to deal with to. I highly recommend Beyer across the board!
Our salesman Mauricio was as helpful as could be in helping us get the vehicle of our choice off the lot as easily and rapidly as possible.Front beginning to end, the purchase was an easy going, low pressure, pleasurable experience for me and my wife Sharon. We both highly recommend this dealership and staff.
We sold our F150 King Ranch working with Rob Z. He was very professional, efficient and gave us a great price for our truck. I recommend Beyer to anyone who wants to buy or sell. Great dealership
Jared is one of a kind! Plus he is very kind.. and patient with the process of purchasing a car! NO extra pressure:) what a pleasure to work with after going to 6 other dealers and literally walking out of those places due to their tactics.I have already referred three friends to him!!!
I had such a great experience at Beyer Ford in Morristown. I called them about a Ford Escape that had just been traded in the day before but they made sure it was clean and available for me to see that evening. I had the pleasure of meeting with Jared who helped me through the whole car buying process. He made sure things went seamlessly and helped to get all the paperwork competed before I picked up the car! I can’t recommend Beyer Ford enough, make sure you ask for Jared!!
Eddy was great in helping me test drive a couple of vehicles to help me decide whether I should buyout my lease . I usually have to deal with the high pressure sales tactics from the other dealers, but Eddy was informative, understanding and really helped in getting me settled with my decision. When the time comes for a new EV, Eddy will be my go to.
Great experience selling my 2020 F-150. Rob Z offered an honest price and great customer service. I recommend Beyer to all Ford owners. Jared J was a great help as well!
Really great dealership to work with. Have done business with them and it was easy and seamless. Would do business again easily.
It is a nice experience working with Rob Z. I would highly recommend this dealership to others. I wanted to sell my ford focus. He made the transaction smooth and fair trade in price.
I was looking to get rid of my car and a friend recommended Beyer Ford and Rob Z.Rob was great to work with! I was in and out quickly and he made things smooth. He gave me more money than I was anticipating. Great experience!
We bought a Ford Expedition Max over the weekend and had.a great buying experience. Jared J was such a pleasure to work with. I never felt like I was getting the stereotypical car broker. Instead, I got a guy who partnered with my wife and I to find the right car for our family. I would highly recommend him to others.
Thank you Robert Zorro for all your help. You gave us the top dollar for our trade in and it was fast easy and stress free . I would highly recommend Beyer Ford to anyone looking to buy or sell a car. Make sure you stop by and ask for Robert Z . He is the star of the show !
Sold my car. Got a great price! Rob Z made everything quick easy and painless! Thank you!
Robert Z, the used car manager, is a straight shooter who knows what he’s doing. I brought in my 2009 Subaru Forester, he did a quick inspection and gave me a fair price and some good options. Polite and professional!
Left my car with this dealership for two days just for them to tell me that they had not even started on it yet. I was ensured that it would be ready on the second day and when I hadnt heard back after leaving a VM, I had to call several times to finally get a hold of the correct person in service. Turns out my car will have to go back at a later date for them to fix it. Waste of time and horrible communication.
I honestly wish there was a zero star option. We bought our Explorer from Beyer Ford in 2018. Scott had presented us with the Ford extended warranty plan for an extra 8 years / 100,000 miles. We were told “you pay for the warranty and that’s it. It covers 2000+ parts, you lose a key it’s covered, a one time fee when you sign up”. After 3 years we had to bring the car in for a repair. I confirmed with Lydia THREE SEPARATE TIMES that there was no fee for this repair. I was assured on three separate occasions there was no fee, we were $0 out of pocket.When Lydia called to tell us the car was ready, she mentioned a $100 deductible. I was shocked as this was never mentioned to us. Not when we bought the car nor when I confirmed three separate times at the service center.I spoke with the service manager who was insane why rude and condescending, basically told me sorry there is nothing we can do but corporate can waive the fee. I spent two hours on the phone with multiple people at corporate who gave me the run around, transferring me about four or five different times. They told me it is an easy fix and Beyer itself can fix the issue by just waiving the deductible.When I went to go pick up the car because we could not be without it, I saw our salesman Eddie. He asked how we were, etc. I went through the whole ordeal with him again. He relayed my aggravation to Scott and had me talk directly to him. Throughout my conversation with Scott, he basically called me a liar, said he ALWAYS is upfront and is very clear with his sales pitch. He even writes it down on the back of the paperwork to spell it out (we have the paperwork, the back is blank). He kept saying “I’m sorry, I wish there was something I could do”. Well, he in fact is NOT sorry or he wouldn’t lie and border on consumer fraud when selling the extended service warranty. The whole process was very deceitful. This is why car salesmen have reputations as sleaze balls. I am sure this will come as no surprise but we will obviously not be supporting this business anymore. When people ask for recommendation online for car dealerships, I will be sure to relay my entire NEGATIVE experience including my direct experiences with Lydia from service and Scott.
This was the easiest car transaction of my life! Rob Z is the epitome of customer service! I would highly recommend Beyer Ford and be sure to ask for Rob Z.
Eddie was professional, caring, and knowledgeable during my time at Beyer Ford. I was able to drive away in a new 2021 F-150 thanks to Eddie. Eddie demonstrated compassion towards my familys desires in a new vehicle. Eddie is the model Sales Representative every car dealership should strive to have. Thank you Eddie.
I just purchased a Bronco Sport from Eddie at Beyer. This is the second car we purchased from Beyer and they were fantastic both times. Car shopping is never fun and they made this process easy and painless. Thank you!!!
Rob Z. Was so helpful with my husband that he made me go see him too. Paid top dollar for my car as well. Everything my husband said about him was on point. Got everything done so efficiently that I barely felt like I was there. Thanks again Rob!
Thank you Beyer FordSold my car to Beyer Ford and worked with the used car manager Robert ZorroWas also helped by the sales person Steve Silverstein, Id highly recommend him to anyone!Great place to deal with!They paid top dollar and it was easy to sell the truck to themNo stories, no games, no stress, no fees just straight business at Beyer Ford!
Robert Z, is an amazing employee that works there to your needs! Very patient and humble worker. I’ve been to other dealerships to try to sell my vehicle and they treated us as if we were selling trash, Robert treated our business as great as you would dream. Thank you Beyer Ford for a great employee, would recommend to friends and family.
Im a MD resident who found a great deal on-line at Beyer Ford. I worked out all the details with Steve Silverstein before making the long drive. Steve was professional, prompt and very clear throughout. When we got there, we encountered zero surprises. The whole process was painless (except the one in my wallet) and smooth. It was a pleasure dealing with Beyer Ford and Steve.
Sold my car to Beyer Ford. They offered the BEST price around. Thank you so much Rob Z.
LET ME START OFF WITH GREAT SERVICE! Robert Z was an amazing employee, if employers would employ more hard working people like him business would be sky rocking everywhere! I would high recommend to families and friends to come on down her take the drive and sell your old car and if you want get another here, but I would for sure come here again to sell my car.
Sold my car to Beyer fordTop price paidFastEasyNo games, no stories, no hassleMy friend also sold his car to Beyer and he said from now on he’ll take any future sales there! Rob Z is the man, he cares about the customer.Thank you would highly recommend! It was worth the drive !
Sold my used car to Robert ay Beyer. He really knows the meaning of customer service and went above and beyond to make my experience at Beyer a pleasure. He even drove to my house to finish the paperwork!My next new car will be a Ford from Beyer.Thank you Robert.
Just sold my Jeep to Robert at Beyer. Amazing experience. Honest, straightforward, and trustworthy. Quick, and efficient. Would definitely recommend Beyer!
I just picked up my Ford Fusion! STEVE S. Really went out of his way in finding me a 2019 Fusion with 4700Miles on it. In mint condition, it was like picking up a new car! I’m delighted with BEYER, STEVE and the car! Thank you! Walter Walsh 😃
Had a great experience leasing a Ford Expedition in these crazy times. They helped find a car that matched my specifications. Our salesman, Steven, was great. He was super responsive, on top of things, and an overall pleasure to work with.
Sold my car here with Rob Z. Quick and easy! Reasonable and communicative.
My car has been in the shop since 9/7. I Had a 10 o’clock appointment that day to get my car looked at nobody looked at it until 2 PM nor did I get a call saying “hey we’re a little backed up nobody’s looked at the car yet” then finally after figuring out what’s happening of course they need to wait for FORD to say we are going to fix it or put in a whole new system. They ordered parts which as of today 9/22 are still waiting for them to be “delivered” so I will have to be without a vehicle for another week and a half god willing until it gets Repaired. Honestly the biggest mistake of my life was buying a Ford the customer service at this place has been by far the worst ever I don’t understand how FORD as a company has people like this running their front line unbelievable 🤦🏻♀️
Great experience here with Eddy. I traded in my F-150 for a 2019 Durango. The customer service was impeccable; I felt my needs were met without the persuasive or pushy tendencies sometimes prevalent at other car dealerships. Genuinely felt like I was helped, not taken advantage of. I would highly recommend and will be returning for any future vehicle purchases.
Sold my old car. Rob Z was very helpful, transaction was very smooth. Thank you!
Wonderful experience with Robert Z and Steve S on a quick buyout on a lease. Would highly recommend using them. Real good people to work with.
Rob Z. helped me sell my car - he couldn’t have been more helpful. He made the whole process so easy and fast! Eddie was super friendly! And Dori was very responsive with my initial inquiry.
Best. Buying. Experience. Ever.From the moment I contacted them to walking into the store to meet the Beyer Ford staff, I was blown away by their professionalism, courtesy, and transparency. Ive worked with many dealerships over the years, more than most, and I have never had a buying experience this good.Scratch that, good doesnt cover it. Ive never felt like family before, not at a car dealership. Honestly, how do they have ANY competition?If youre reading this and considering if you should do business with Beyer Ford the answer is yes! YES! Listen, if you go ANY place else I cant guarantee that youll be treated like family. At Beyer Ford, I can guarantee it.
Rob was so patient and informative! He dealt with me with the kindest personality and Answered all my questions. Thanks so much Rob and I will be sure to come back and see you!
Met with Rob Z, who I judge to be an honest man, he made me a fair offer and I accepted. Everything was handled quickly and professionally.
Thanks to Beyer Ford and Used Car Manager, Robert Z. He was particularly helpful in getting this transaction done with a minimum of stress. He was helpful, not pushy and still got this done quickly. Great dealership to work with. Highly recommended.
Rob Z is super helpful and efficient! He makes sure no time is wasted and gets you in and out quickly while making sure that the car is good to go.
My fiance and I went to Beyer Ford to trade in his car and buy a truck (for him) and a sedan (for me). We worked with Jared, and the first two cars he selected for us based on what we told him we wanted were the cars we ended up going home with! While buying a car can be a long and stressful process, Jared made sure that everything went smoothly and was positive, helpful, and attentive to the customer throughout the entire process. We cannot thank Jared enough for his help - he truly went above and beyond in making sure we left the dealership with exactly what we wanted. Thank you, Jared!!! We will be recommending Beyer Ford, and especially Jared, to anyone in the market for a new car going forward.
Just sold my car last night at Beyer. Thanks Rob Z! What a great experience. They really make you feel like part of the family.
We were treated with respect and courtesy. Rob Z helped to make the transaction go smoothly and stress free.
Great dealership, great service dept.
Thank you Robert Zorro. You were great and very professional.Best place to sell a car. Great experience.Thank you Beyer Ford
Just sold our Pacifica to Rob Z at Beyer. He was very straightforward with us. He was very clear about what he could and could not promise us and we were done with the whole transaction in less than 30 minutes.Whether you’re buying or selling, go to Beyer and Ask for Rob Z.
No words, just many thanks to Beyer Ford and the amazing staff at Beyer Ford ! Robert Zorro was the star of the show.Very friendly and super knowledgeable and just efficientThis Robert Z was a walking rain man just so much knowledge about everything . Just love this place !
Great service and done in a timely fashion!! The used car sales manager Robert got my girlfriend a great deal on her vehicle and took excellent care of us throughout the entire process. A great place to business with!!
I’ve been thinking about selling my 9 year old Toyota and normally I wouldn’t consider going to a dealer but a friend suggested I talk to Robert Z. At Beyer Ford so I decided to try that. I was pleasantly surprised at not only how much my car was worth but how amazingly knowledgeable Rob is and how easy it was to deal with him. Keep this guy!
Just sold my car to Beyer fordJust want to say I have never had such a pleasant transaction at a dealership . I came in and spoke with the used car manager Robert zakusky. He walked me through the entire process and explained to me everything . Just a very good guy to deal with . He gave me a ride right to my house and followed up with me the following day and thanked me for selling my car. By far the best experience I have ever had at any business . Thank you Robert z
Sold my car to Rob Z at Beyer Ford. Amazing experience…so easy. Rob was trustworthy and so great to work with!
Just sold my 2020 Ford EDGE ST . Mike V, Steve S and Robert Z they were all very helpful ! Fast and Easy thank you Beyer Ford !
Thank you beyer Ford. The management and sales staff is top shelf . Special thanks to Robert Zorro who bought my Ford explorer!
Sold my Ford fusion to Beyer Ford and I could not be happierThey are fair and honest and just amazing place to do business thank you Robert zorro amazing family run business thank you
Sold my Nissan Titan to Robert z at Beyer Ford thank you very easy best price thank you Beyer Ford
My experience here at Beyer was flawless. The professionalism from my salesmen, Jared, was amazing. The process was efficient and painless! Highly recommended!
I am being relocated for work and traded in my 2019 Wrangler MOAB to Robert Z. and Rolando. This was the most streamlined, customer service oriented experience I have ever had at a Jeep dealership. That statement speaks volumes because I live in the Bergen/Morris county area and have had four Jeeps in a row through four different Jeep dealers simply because I love the vehicles just not the prior dealers. If I were not moving out of state Beyer would be my dealer for life. Please take this review as a fervent suggestion to any buyers to go somewhere where you are not treated as a throwaway. Thank you Beyer Jeep, also Eric who sold me my car!
Outstanding place great customer service. I came in toSell my 2015 Ford F-150 to Robert z at beyer ford . BestExperience I have ever had ! Thank you Robert z !
Appreciative of the non-pressure environment with Jared J when looking at F150’s. Refreshing.
Sold my car back to Beyer through Jared J, got more than what other dealerships were offering, Very fast and easy, looking forward to going back for my next car purchase.
We purchased a Used Ford Mustang for my son. Jared was our sales person and I can not express myself enough how happy I am with our experience at Beyers. Jared made the transaction smooth and painless. I would recommend Beyers ford. Ask for Jared.
I cannot say how easy it was dealing with Robert Z and Oneil C at Beyer Ford. They gave me top dollar for my used car and made the process very easy. I would Absolutely recommend them to my family and friends. Thank you both so much!
This was the best and friendliest dealership I have ever been to. Nick and Jared were such a big help when picking out a new car! Their customer service was exceptional and they both went over the top to make sure I got the best deal and car for what I could afford. They worked with me every step of the way to make sure I got exactly what I wanted.Their knowledge and intelligence of all of the cars in the showroom made me comfortable with buying a car from Beyer Ford.I recommend this place for anyone looking for a new car! They get an easy 5 stars! Be sure to ask for Nick or Jared to guide you and help you buy the car of your dreams, you won’t regret it!Thanks again guys for all of your help and patience, I will be back next time I need a new car! I love my new 2020 Ford Fusion!
Rob Z did a great job. Highly recommend him and the dealer. Great job.
Great experience. Rolando was amazing. Did some awesome work in the purchase of my vehicles. I’d highly recommend going there and it will definitely be my go to place for my next vehicle. Clean, comfortable and everyone was super friendly. Felt like family. Thanks again.
Rob at Beyer Ford was very helpful to me in selling my moms car....very patient and great with the details! Thank you Beyer!
Robert Zorro made selling my car such an easy transaction. Great deal thank You Beyer Ford
Let me just start by saying Wow!!! I’m so impressed with the used car manager Rob Z, he treated me with respect and was a pleasure to deal with.Never thought selling a car would be so easyThank you Beyer fordThank you Robert z
Sold my Audi s3 to beyer ford in Morristown nj. Straight no games no problems I was in and out in less than 15 minutes thank you Robert Z. Other places gave me more money but when I went there they quickly changed their offers to less than beyer ford. Thank you Robert z and thank you beyer ford for no games ! Fair honest people and Beyer Ford
This is my first time visiting this place. I went there at closing time to know the offers what they have for mustang GT. The staff is very friendly and they explained me all the offers and options they have for mustang eco boost and GT and they did allow me for test drive brand new Mustang With digital cockpit. I love the experience. Soon I will be get my mustang and also to see new next gen mustang Mach-E
I had a great experience with Steve. He went above and beyond for me and accommodated me throughout the whole process especially since I have a crazy work schedule. If you’re looking for a car definitely go to Steve. He gives u good rates, makes the process easier and moves quick. We all know going to dealerships is not always fun. Thank you Steve for everything you have done. You are the best !!
Craig Tish and Robert Z made the car purchasing job a breeze. Very professional and easy to work with. Highly recommend.
Robert Zorro was great and helped me out to get my dream car!! Highly recommend very professional and cares about his customers needs
Service department is fantastic. So helpful & customer focused.
Thank You Beyer FordJust sold my car to beyer fordThey paid me top dollar and had me in and out in less than 10 minutesI was helped by the used car managerRobert Zorro !This guys lives up to his name !What a amazing used car managerThank You RobertZorro is the reason I am returning to Beyer Ford for anything automotive related !Thank you Robert best customer service experience I have ever had
Thank you Zorro . I was recommended by a friend to stop by and see Robert Z and it was worth the trip !
I recently ordered and took delivery of a new Ford vehicle — the sales and support experience was excellent. The car needed to return to dealership for a malfunction due to software issues and updates. These were investigated and fully resolved. There was timely communication and follow up from all including sales associate Eduardo Villanueva, support manager Steve and service associate Lydia. Thank you so much Beyer I will definitely return for the next vehicle. Shout out to Bridget Buyer CEO👩🦰
Stopped by for service on my Jeep and they were great
Robert Z is the bestThis guy was just nothing short of amazingBest car dealership experience I have ever hadI wish more guys were like the used car manager Robert ZThank You ZorroThank you Robert keep up the good workYou are amazing ! Hard working ! Friendly ! Funny !
Easy sale of my SUV at Beyer Ford. Rob Z and ONeil got the job done. Responsive. No games, no hassle.
Thank you Beyer ford and thank you Robert z the used car manager for all your help. Your dealership paid me top dollar and got me in and out in less than 20 minutes . Very honest and trustworthy people at Beyer ford . Thank you very much would highly recommend your dealership for anyone in the market of buying or selling a carThank You
Robert Zorro was the best! thanks for being very attentive and taking good care of me.
Thank you Robert ZorroHe had me in and out within 15 minutesThis kid is supermanNever thought selling a car was this fast and this easyThank you Robert Z 🙏!Amazing customer serviceAmazing experiencePaid me $1500 more than the other dealer
I had the chance to meet with Robert Z who was excellent and very customer focusedWould recommend if looking for nice and professional people
Just sold my car to Beyer FordThey paid me $2,100 more than the dealer down the streetBeyer FordAmazing customer serviceFriendlyHonestJust thank you Beyer FordThank YouRobert ZorroMr. Z you are amazing to deal with a true class act !
Thank you Robert zBest customer experience I have ever hadWatching this guy in action will make your head spinThank you Robert z would highly recommend!
Robert z was amazing, very helpful, and patient. Would definitely recommend coming here, and work with robert z. If you need to sell a car, come here, you won’t regret it!!!!
Great place to sell your car thank you Robert zorro