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John Greene Chrysler Dodge Jeep RAM
910 Jamestown Rd, Morganton, NC 28655, United States
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John Greene Chrysler Dodge Jeep RAM
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sh
Review №1

My husband and I drove from Spartanburg, SC to purchase a 2020 Jeep Grand Cherokee from John Greene CDJ. The process went extremely smoothly all the way from the first phone call with David to the signing of paperwork with Carlos. We walked out the door very happy customers. Mr. Greene even took the time to thank us personally for our business. You just dont find genuine people like these anymore. Would definitely recommend this dealership to anyone in the market for a new vehicle!

Je
Review №2

I just called them at 4:36 this evening. I asked can I speak to the service department please. They literally told me no. I think their exact words were no you cant or no you may not, something like that. I waited in shock for a polite response, something along the lines of no you cant cause they already went home for the day or something like that. But no. Silence. So after like 10 seconds of silence I just hung up. So yeah you need to teach your people some manners.

Br
Review №3

Id give 10 stars if it would let me.I was blessed to find the perfect truck online and called as soon as they opened the next morning. Blessed again to be put in touch with veteran salesman, Bill Varamis. We spoke for a bit about the truck but conducted almost all of our business via text message because my job keeps me on the phone.I advised what price I needed to be at and Bill spoke with the owner who adjusted the trucks price down almost 2K - close enough to strike a deal. I drove the almost two hours to the dealership from home and immediately fell in love with the truck.While I was there, there was a gentleman who was on his knees doing something to the rim of a customers car. I saw him doing other tasks around the dealership while I was there. Later he came up to me and shook my hand and introduced himself as the dealership owner, John Greene, and he congratulated me on my purchase. This really hit home with me after seeing that no job was so menial that he wasnt willing to take care of it himself.Let me encourage anyone within a few hours drive, that it is worth the drive to come to John Greene CDJ in Morganton to purchase your vehicle. Be sure to ask for Bill - he will treat you better than family.

Mi
Review №4

First experience with these guys. Really good service. Needed a new key and key fob. They had me fixed up and ready to go in no time. Parts desk and service desk guys (sorry didnt get names) were very patient with me and answered my questions knowledgeably.

Ch
Review №5

The employees at John Green Chrysler Dodge Jeep were an awesome team. I had to get my Patriot towed there overnight because of it overheating and other stuff. So the person I dealt with was jeff in the service department and he kept me posted on what was going on. At the end of the day no one in town had any rental cars available for at least a week, so I was literally stranded. But when I got the call today to pick it up I told them I had no way to come get so the owner himself came and picked me up so I could get my vehicle. I couldnt thank him enough. So thanks again Mr John Green.

La
Review №6

Great place to buy a truck! Best in North Carolina! Ive tried getting a truck at the biggest in NC and was disappointed. No hassle, good trade-in value, good people and quality trucks. Thanks Bill and Johnny for helping me get what I really wanted!

Co
Review №7

The best dealer experience of my life. Thanks Bill Varsamis for making purchasing our Jeep 4xE wicked easy and enjoyable.

Pa
Review №8

Drove 2.5 hours to get my Jeep. Great folks to do dealings with. Love my new Jeep. 😁

Ma
Review №9

Service center mechanic Josh was super friendly, knowledgeable and helpful. I will always bring my vehicle here.

Mi
Review №10

Stopped by just looking, or at least that what I told the salesman. Over 25 years my Wife and I have bought 4 vehicles from Johnny. And if I find what Im looking for on his lot I would not hesitate to buy my 5th!

Th
Review №11

Just had a great experience buying an amazing truck from John Greene. Very thankful for the exceptional service provided by staff and owner.

Sa
Review №12

The commercial department there is a joke. Very disrespectful, I would take my business elsewhere.

An
Review №13

Very friendly and respectful employees. Dave from service was excellent! Kept us informed of progress on our town and country. Had to go back again and have win module replaced. A little expensive. But overall, will return this spring for AC inspection. Thanks Dave and the mechanic who did the work!!!

Jo
Review №14

I havent made it past the email yet and Im hear to tell anyone whos thinking about purchasing a vehicle from here that you should find another dealership to use. Very pushy people and I wont waste another second trying to deal with them.

Al
Review №15

Awesome stand up place to do business at. Super friendly and straight forward group of folks. Helped me get in a car I’ve been wanting for a long time. Highly recommend this place they do not try to pull the salesman style pitch on you whatsoever they are polite and professional.

Je
Review №16

They seem to do a good job. Friendly and service was reasonably priced. Coupons available for oil change on Mopar website.

St
Review №17

Great place to get oil change!! Bo and the other fellows are the best. Very kind, courteous, and helpful.

De
Review №18

Great mr edge is great truthful

Ve
Review №19

Good and friendly people very good service, I bought my Jeep 2019 here and now I have my first oil change. Thank so much everyone works here. And theyre dog friendly too. Thanks Bo Taylor, Louie said too.

Da
Review №20

Took vehicle for oil change and inspection, and tires rotate. I dont think they rotated the tires because the air pressure read the same when I got home as it did when I took it. Same low tire on the rear. Should have known better.

Da
Review №21

So far they have been really nice and not pushy. They listen to you!!

To
Review №22

Went for oil change, in and out 35 mins. Everyone was nice and courteous. Vehicle as clean as left it.

Me
Review №23

Best service Ive ever recieved. I didnt even buy my vehicle here but needed it serviced. Since they were the only jeep dealer around I was nervous I would be charged an arm and leg for a problem I couldnt understand. Not only did they belong me back to physical show and explain the problem for my vehicle they also helped me with financing such a large bill. Since not many people ever financed these expenses none of the dealers were licensed to give the financial help I needed. Sho the gentleman helping me personally got online took the classes, got certified to be able to issue me the credit application I needed. Who am I? What would such a large company gain from going through all that trouble for one customer? I got the best of the best service and I will forever be a return customer. I recommend this place hands down they will take care of you without a doubt.

Dw
Review №24

Quick service oil change and friendly staff

Ba
Review №25

Fast service this morning. Had oil change, cabin filter and headlight bulb replaced.

St
Review №26

I would reccomend this dealership to everyone! If you go ask for Bill he is more than amazing. He worked extremely hard to get us into a great vehicle when our circumstance were not the best. He and the finance manager spent 2 days helping us get an amazing car and made sure they tried everything and it paid off. I will forever be going here to purchase any new vehicles. We can not thank these guys enough!

We
Review №27

Fast service! My oil change only took 20 minutes. Friendly service & nice waiting room with clean restrooms and vending machines.

ge
Review №28

After dealing with multiple dealers in FL and NC looking for a used car for my daughter, we found a car we liked here. I have been buying cars for over 40 years, and without a doubt, this was the most relaxed and easy buying experience ever. My salesman Bill was low key and excellent to work with, and got me the price I was looking for. The F&I guy was superb also and they even beat my preapproved loan through USAA by almost a full percent! One of my pet peeves is when a dealer tries to tack on a $700-9000 dealer fee on top of the price of a used car, when there is already profit built in from the difference between wholesale and what they sell it for, theres was extremely reasonable. Although the dealership was 40 minutes from where I live, I would not hesitate to go there again, it was that good. No swarming salesmen looking to make a quick deal, no high pressure sales tactics, no bait and switch, just a relaxed and easy process from start to finish. If more dealers took this type of approach, I am sure that people wouldnt dread the car buying experience. Absolutely first rate guys! Bravo.

An
Review №29

I must say, I had a very pleasant experience here! I had a drunk driver pull out in front of me 2 days before Christmas. My vehicle was totaled and I had to find a replacement vehicle for my family quickly. I was limited in funds to what the insurance was giving for my old vehicle. I found something that may work here, and I spoke with Brian, the Used Car Sales Manager. Brian and his team were so very helpful and kind to my family. They helped us in purchasing this vehicle and made everything smooth and pleasant. I didnt feel any pressure and I felt their true concern. It was just what I needed after being under the stress with this situation. I recommend going to John Greene!

Hi
Review №30

Great service fixed my censor on my Chrysler in no time and at a great price too

Ma
Review №31

Live 115 miles away...called up Dave (Internet Sales) on Saturday and asked about a ‘18 F150 Platinum. He did a walk around over the phone with me. I showed up 2 hours later and everything was as described. He even pulled it into the bay for me since it was threatening storms. Nice folks and honest service. Had me in and out and back on the road home in no time.

Ma
Review №32

Friendly people. And they do fast work.

Ch
Review №33

Everyone was great and treated me very well. Made a trade and didnt feel like I was getting boned. They worked with me and made a good deal. My next vehicle will come from here. Eddie Revis the salesman is a good man to deal with!

Su
Review №34

Just bought my fourth vehicle from them in the past ten years (plus a fifth I helped an elderly family member purchase). As always, super friendly and easy to deal with. I dropped by first thing in the morning, talked to them before work, then closed the deal later in the day by text message and a quick phone call! Stopped by after work and all the papers were prepared and ready to sign. I was driving home in my new Jeep 30 minutes later. I recommend them unconditionally.

Mi
Review №35

Pathetic service department. Always wondered why every time I took a vehicle by to have something fixed there are new guys behind the counter. Apparently there not good at what they are doing. They couldnt even get the right color door handle put on my jeep. Ray Charles could see the difference. Not to mention the other issues with the jeep. I wouldnt recommend this service department to anyone. As the owner said to me in the past I dont bleed unless I have a cut ! Beware go to another dealership I am.

C
Review №36

I have bought 2 vehicles here and get my Jeep serviced here. Always had a great experience. Best dealership I have dealt with.

Mi
Review №37

I wanted to share a wonderful experience my wife and I had with John Greene CDJ. I found a used car they had posted on Autotrader. It was in excellent condition and was the model I wanted (and at a great price). However, I was over 900 miles away. So I started emailing/texting back and forth with Raine Carraway, my salesperson. She sent me all the information on the car, its inspection, and she even made a video of it for me. My wife and I decided to make an adventure out of it, flying to Charlotte. Mr. Greene sent a driver, Gary, who was great and a lot of fun to talk to, to pick us up in Charlotte. Carlos, the F&I manager, had all the paperwork ready for us and had forms filled out already for us that we needed to register the car in Texas. That was not required by him, it was just an extra nice addition for our benefit. Long story short, everything was as originally agreed and we were done in about 30 minutes. It was an excellent experience. You folks in the Morganton area have a fantastic local dealership in John Greene CDJ.

Jd
Review №38

In 2006 Chrysler leasing sold them a hidden surprise Jeep. They were shocked and we departed. Months later they presented a new replacement we still drive in 2019. So the latest purchase was a must do with all these years of straight foreward honesty. Bill Verminator and Super Dave in Service plus Gary now retired stand out as people focused,No pushy bahavior, just old timy country blast from the past, spitball brass cans, pinball, hand crank Coke machine hall of fame.I admire their endurance to be a client advocate with the allways changing Chrysler factory adventures.6 Jeeps, 1 RAM, 9 Fords, 5 Chevys, 3 Volkswagen, 1 Lancia, 1 Mercedes, 1 Willis-Overland owned

Ke
Review №39

A great place and they were very helpful. First time visitor and I was treated like, I was a life time customer. I would 100% recommend John Greene Chrysler Dodge to everyone.

Ro
Review №40

I just wanted to let everyone know how wonderful the employees are at John Green Jeep. This past year my family and I were traveling to the mountains for a 4th of July vacation. I forgot the keys for my lockable gas cap and they stayed open late, waited for us to arrive and took care of the problem. They went above and beyond to help us out. My family and I will be forever grateful!

Ti
Review №41

Sale guys wasnt very nice

St
Review №42

Gene was helpful and nice but the owner was a jerk and an idiot. These people don’t know how to do business. They post a vehicle used that’s not a dodge and when we get there it’s no clean or detailed the owner talked to me on the phone like he knew what he was talking about on the truck and he didn’t. We showed them 6 prices of the same truck 3k-4K cheaper and they wouldn’t budge on price.

Su
Review №43

David is one of the best salesmen...easy process for owning a new Dodge. Financial manager was very knowledgeable and helpful.

Mi
Review №44

They have been very helpful every time I need something for my Challenger needs .......!

Ch
Review №45

Of all the vehicle purchases Ive made this was the easiest and most pleasurable dealer ive ever been to.

Ch
Review №46

Got me in resolved my problem that I thought I had it wasnt changed my oil all in timely manner and reasonable price

Na
Review №47

Why one star you probably ask? Well today I stopped in because my trunk on my new 2018 300 was hard to close and I just needed it looked at no service needed today. The man in service was very unfriendly and said there was no time to just look at it. This is not the first negative experience I have had here. A few years ago I wanted to trade my car and the dealer told me there was nothing he could do and walked away. This was just stopping in no paper worked done so I went to the Ford dealership right up from them and got a brand new car. Same thing with today I went to Marion Dodge Chrysler and Jeep and had no problems with them looking at my car. Never again will I come here so really the one star is just being nice. Take your business to Skyland Dodge Jeep and Chrysler they work hard for you to get the beat deal.

Bi
Review №48

Very thorough explained everything to us

Al
Review №49

Just left from getting an oil change. They gave me synthetic oil without even asking me and charged me $70 for it. I am one to never complain but I have never paid that much for an oil change and feel cheated. They should at least ask before giving you something you dont want and charge you for it. Next time please ask your customers. From what I have been told from others this happens alot. Wished I would have known before I went there. I would have been a lifetime customer bc I prefer taking my car to a dealership over just an oil change place.

Ma
Review №50

Brian Barrier is one of the finest gentlemen Ive ever met in a car sales experience.

Ja
Review №51

Had a great experience!

Je
Review №52

Everyone was so great. This was my best car buying experience in over 20 years!

da
Review №53

I actually run Fix It Tire and Auto in Lenoir but had a recall on 2 Jeeps that I own, have known Brian Barrier for years, called him up and he was very prompt with scheduling to get my vehicles in and fixxing the problem at no cost to me. If my customers run into an issue which their vehicles are covered under warranty or a recall is in place Brian has helped in the past to take care of my customers as well. Thanks again Brian customer service is #1..

Ri
Review №54

Great service, awesome price, no pressure. Ask for Eddie Revis when you go in. Showed up late that morning and I drove off in my Jeep Renegade Trailhawk just after lunch. Reasonable on my trade as well👍👍👍🇺🇸🇺🇸🇺🇸

Ch
Review №55

Great sales staff but internet salesperson will make me think twice before shopping there in the future. I did buy the same model car and color but a year newer with fewer miles and a cleaner Carfax from Everett Chevy for $1,500 less with 4 full coverage warranty.

Pe
Review №56

Awful service. They lie to you and are very rude

Gi
Review №57

Good service and nice people working here. Recommended!

Co
Review №58

This is the 6th vehicle we have purchased at John Greene. Great service, and wonderful sales .

ty
Review №59

Awesome staff great service even tho I wasnt a regular customer highly recommended these guys

An
Review №60

I dealt with the service department and they went above and beyond to accomplish what I needed done. I didnt buy my vehicle there,but they treated me like I had been going there for years. Bo in service is a credit to this dealership.

Vi
Review №61

This dealership has great customer service. Dave and Bobby are very friendly and helpful We drive there from Hickory, N.C. instead of going to Steve Whites dealership(they are rude and dont care) We recommend this dealership.Thanks Guys, Victoria and Eddie Williams, Hickory, N.C.

ro
Review №62

Went to look at a car . Thank you

St
Review №63

Quick, honest, and helpful sales staff made it worth the drive.

Ly
Review №64

Had a recall was in&out the door 25 minutes tops great,quick awesome service Thanks

Lo
Review №65

Super moody sales reps, they must not like money :/

Co
Review №66

I took my truck here to trade it in and they couldn’t even give me a price without telling me how sorry my truck was. The owner here has no personality and was the most disrespectful person I’ve ever delt with.

Mi
Review №67

Great place. Service department was friendly and reasonable. Well worth the drive from Hickory.

Si
Review №68

Made an appointment to have my 1 ton diesel dually serviced and get my annual state inspection. In and out in under an hour. As promised!

Bi
Review №69

Fair pricing. Fair trade in values. No badgering to push a sale! GREAT!

cr
Review №70

Great service and do a great on my oil changes.

Jo
Review №71

The only dealership I will ever buy from. They treat you like family. Got me exactly what I wanted! A++++

R
Review №72

Great service department, and the sales personnel are both friendly and knowledgeable. Hometown atmosphere.

Tr
Review №73

They were extremely nice super fun and an awesome experience to talk to them. I had to take my 93 zj there to get the recall done they were quick about it they said nice things about my jeep that no one else said. everything about the car was better than expected. beautiful challengers, srt grand cherokee(which I was very tempted to take for a test drive) cars, waiting room, showroom, very clean I had the best experience i had ever had at a car dealership thanks guys in the garage I know working on my jeep is never easy you guys done a super job my said he cant wait to wire it up and put it to use overall,great experience, crest guys, beautiful cars, they dont waste time. thank you I was able to see my niece again before she had to go I would gladly recommend this place for anyone and I will definitely take my jeep back for more work

Na
Review №74

An amazing group of people. They never pressure you into buying something you dont want, and they are always eager to help.

jo
Review №75

Its an ok place to get parts that the auto part stores cant get

Gi
Review №76

The dealership is the best of both worlds -- superior service combined with a personal, small town personal touch.

NC
Review №77

My dealer for sure. Honest and decent people.

Ma
Review №78

Great people to deal with. So kind

H.
Review №79

Top notch service. Always has been and always will be.

Ro
Review №80

Fast friendly service very helpful crew

Ch
Review №81

Very unhappy with the service department here had over $2000 dollars worth of repairs done on my truck in the front end to fix a popping noise that was in the back axle. The tex never test drovery the truck if he would have the problem was very simpleto find. I even told them it was in the back axle when I dropped it off. Now its been about two weeks and I now have a grinding noise coming from the front end sense they worked on truck. Needless to say I wont be back there to get another thing done to my truck. Service Manger was suppose to look in to what the mess up was never heard back from him, l call yesterday he told me that he forgot.... yeah cause they got me for $1000 dollars on parts that I didnt even need. Go somewhere else if you want your car fixed.

Ma
Review №82

BEST PEOPLE/DEALERSHIP in A 60 MILE RADIUS !!!!THEY MAKE YOU FEEL LIKE YOU ARE FAMILY !!!

Di
Review №83

Great customer service, great folk

Br
Review №84

Just like any dealership. They try to charge you ten times what any service is worth.

Cy
Review №85

Informative and spot on time wise. Tu.

Gr
Review №86

Did not have the parts I needed and didnt offer to order them. They all were friendly, but that doesnt get the job done!

Ta
Review №87

Bought a truck from there 6 hrs later the engine light came on. Nothing has been done. So beware. Never again.

Ro
Review №88

If i could give this poor ass excuse for a dealership a negative 5 rating i would. So we look at an older model jeep, and was on our way to purchase it AFTER we had told them we would be there, and they sold it. It is not the principle of selling the jeep, it is the point that we TOLD them we were coming to get it, and they sold it from under us. They had a chance to make a life long customer and they blew it.

Br
Review №89

Awesome dealership and the service department is top notch

So
Review №90

Service department is excellent, go above and beyond.

Ha
Review №91

Thank you for all your help

Ga
Review №92

Good dealer, great Service Deartment!

se
Review №93

Gene Miller is a great help.

Cy
Review №94

Great customer service.

Tr
Review №95

I just moved here from up North and Ive heard nothing but good things about this place I cant wait to get my new Jeep Im going to stop here first!

Ro
Review №96

Very knowledgeable service department

Le
Review №97

Good place to buy a car or truck!!!

Br
Review №98

Very pushy. Wasnt able to just browse.

Ma
Review №99

Excellent car dealer

Et
Review №100

These people are a business like any other one, but they will be straight up with you about options and try to help if you need it.

Information
25 Photos
100 Comments
4.3 Rating
  • Address:910 Jamestown Rd, Morganton, NC 28655, United States
  • Site:https://johngreenechrysler.com/?y_source=1_MTM0OTA4ODYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 828-584-5337
Categories
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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