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AAMCO Transmissions & Total Car Care
22886 Alessandro Blvd, Moreno Valley, CA 92553, United States
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AAMCO Transmissions & Total Car Care
Comments
Se
Review №1

Victor who attended me was very professional. Only thing I can say is people do a little bit of research on ur car issue to feel good about the repair recommend. I personally felt I didnt get a pin point answer. And felt we were guessing still on my expense. What the issue could be, .

St
Review №2

Keith, the manager ( not really sure) but thats who I dealt with, was very professional, forthright,and honest...he told me my options and took care of my problems.Fyi, car repairs arent cheap....and mine wasnt, but his shop fixed my vehicle,and thats all I ask from a professional shop.They did a good job, just like theyre supposed to.

Sa
Review №3

My car was vandalize on July 26 2019. when it was under their care, somebody stole a lot of t things from my car, even tried to take parts off my car like TV, stereo, mirror. etc I tried to speak with the owner but he refuse to help me, he said he is not responsible. Do not do business with this shop. I filed a police report and I will report them to the Better Business Bureau.

Co
Review №4

Not good with customer service was very rude and acted like they had no time for customer values… I see now why they have so many bad reviews!

Wi
Review №5

Keith was an amazing service guy. He didnt beat around the bush and all and all a stand up guy. Thanks kieth.

Jo
Review №6

The commercial said free check and it was exactly that FREE. Nell was informative and explained the checking process. I had no trans issues it was something else but I left felling at ease.

To
Review №7

AAmco was wonderful. The customer service that Keith and Neil gave us was great. Our car is now fixed a nd running great. I would recommend this AAmco to anyone who want the job done right the first time..

Bi
Review №8

2008 Chevy Impala. Great Job! To the team at Aamco, second time I had a transmission worked on by them. Mr. Kevin took care of me both times. Very good customer service, they do great work!If your ever in doubt, look no more. Mr. Kevin and the team do great work, in a timely manner. Mr. Kevin is straight forward with you, he tells it like it is. Trust the team at Aamco!

Pa
Review №9

Brought in my Chevy truck and ended up having to get the transmission completely rebuilt. Its been a few months and Im very happy with it, everything has been running great. I did purchase the national warranty so I can have the peace of mind that my paying for the rebuild was worth it in the long run compared to having to buy a completely new truck. My experience with the customer service was excellent. They answered all my questions and gave me an accurate estimate for the rebuild.

Ke
Review №10

Brought my car in a while back to get worked on and had a great experience! Kevin Key was who helped me. He was very polite, professional and informative! Answered all my questions and made sure I understand everything! Thank you for the great customer service!!

Mi
Review №11

I called to inquire about service and I spoke to Neil. Although I did not use this place, he was so helpful in recommending another place that could help me right away. You generally dont get that from most places so I was greatful. A true businessman!!!!!

Da
Review №12

Terribly slow and my wife’s car is still having issues. Took over 3 weeks to supposedly fix and I’m still having issues. Definitely don’t recommend them.

Yv
Review №13

I have changed my review from a 5 star, If I could give it a 0 star I would. My car now only turns on if I have it in neutral, which never has done that until we took it to amco, Now my car wont stay in park!! and the same problem we had before we took it there to get fixed is starting to happen again!!! I WILL NEVER EVER USE AMCO SERVICES AGAIN. I SHOULD SUE THEM!!!!!!!!!!

Ga
Review №14

Neil and Erica were very caring and professional. I was really stressed about needing a transmission for my sons car. They truly did their best and I appreciate the way I was treated with respect and understood my situation. Thank you Neil and Erica!

Kr
Review №15

Doug is the best!!!...great customer service and the services are tremendously competitive...plus I got a year warranty...go see Doug!!!...YESSSSSSS!!

Ch
Review №16

Took my car in yesterday to get a diagnostic saying it’ll take 24 hours. It’s been almost two days, without absolutely any call or notification. I’ve tried calling a dozen times with no answer. It’s very irritating as I’d like to know what is wrong and like to get it fixed ASAP!!

Cu
Review №17

Nice professional service 👍🏾

is
Review №18

I brought my 2011 Toyota Corolla in thinking there was a transmission problem. They offered a free transmission check, and did a safe guard service. Looks like I didnt have any transmission issues. What a relief! These guys know their stuff, and I would definitely recommend this place. Just ask for Vince. :-)

Is
Review №19

My dad told me to take my car into aamco when I started having problems with my 2010 ford escape. Vince was a huge help, and great to work with. I dont know much about car repair, so finding someone I can trust who does honest work is important to me. Im on a tight budget with going back to school. Im so happy they helped me find financing that worked with me. Will only bring my car to AAMCO from now on!

R.
Review №20

Excellent service! Brought in my Honda Pilot for issues with our transmission after a long road trip. They gave us an accurate estimate and were able to complete the service quicker than expected. Vince was very knowledgeable. My wife kept saying it wouldn’t be worth the trouble and that we should just look for something new. Good thing I didn’t listen to her because it’s been a month since the repair and after the drive back to Texas and a few other long trips there’s been no problems! Thanks!-Reggie

De
Review №21

Had to create an account just to sing their praise. Dropped my car off Sunday in the after hours box got a call first thing Monday morning letting them know they had my car. A few hours laters was told what was going on with my car and like I thought the transmission needed to be replaced. Told them to go ahead and start it. Was told it would be done by Friday I thought yeah right Ive had 2 cars in my 30 years driving fixed and never got it back in less then a week! To my surprise I got a call every day along the way and Thursday around 3pm was told my car was ready! Wow talk about fast service. I’ve had the car back for 2 weeks now and it’s running like a champ!! Hats off to AAMCO Moval

Pe
Review №22

Could not have been happier with the service at AAMCO in Moreno Valley. Everyone was friendly and helpful. They were able to get my BMW 325 running great again! The money spent was worth every penny! they didnt try to sell me things I didnt need! They were honest about what they perceived the car needed and what it didnt. AAMCO is my garage of choice from here on and I highly recommend their services!

Da
Review №23

I took my Dodge Ram diesel pickup to AAMCO because the transmission was slipping. They did a free check and found the problem was inside the transmission and it needed to be overhauled. I was afraid it was going to be very expensive because I was already given a quote from the Dodge dealership that was over $5,000!!! AAMCO gave me a price that was a lot lower and it included a national warranty that was better than the dealership. They had it done in 3 days and my truck is back on the road. Drives great!! I highly recommend the AAMCO Transmissions in Moreno Valley.

Sa
Review №24

They know their stuff, and were very professional. I knew our transmission was going out on my Ford F-250 and was weary about the process and what the repair would cost. They were upfront during the entire process and informed me every step of the way. I will definitely be referring my family and friends here.

Pi
Review №25

I brought in my 97 Honda Civic, and, being a college student on a budget, I was grateful for the financing options that they offer. They were professional and up-front with all the problems my car had. I will be taking my car out of state for school and am happy that AAMCO offers a national warranty. My Dad referred me to this AAMCO and I am definitely glad I came in.

ga
Review №26

What a joke! called to get work done on my car .told them I had the parts.was told they have to diagnose it and use there own parts. Its like you call me to paint your house,and you say I want my kitchen painted and that you already have the paint. so I say well..I need to see your kitchen and make sure it needs painting. And that I need to use my own paint! does that make any sense?People please take your car elsewhere If you dont wanna be price gouged!

Ja
Review №27

Wow a automotive repair shop that really cares about you. I was stuck and my car was broken done on the side of the road. I spoke to Vince and he immediately helped me and got me a ride and my car towed in. It ended up needed a transmission. They got me financing and a great price to repair my car. I got my car back two days later and everything was great. In addition, I received a phone call about three days later by the owner asking how my service was and was everything fine. This is where I will bring all my cars too for service.

J
Review №28

This AAMCO is super!! the service is impeccable! We have all our vehicles services here and we have had no problems, the finished product is of top quality. Any questions are answered promptly and with all monies charged are explained in full prior to you work being started. I would recommend this shop over the dealership any day!

Cy
Review №29

It was that time to have my toyota Camry transmission serviced for the first time. I would like to commend Kevin Key for his professionalism during my visit he was very informative, the price for the service was very reasonable . I was really pleased with his Team of mechanics too very polite,over all my experience here at AAMCO was a 10 plus plus I always wanted to say this Double A. M C O. way to go guys you rock thank you

Al
Review №30

I cant recommend this AAMCO enough! I was so stressed and worried about the noise my Nissan was making. My neighbor recommended I bring my car in for a free vehicle check, he thought it might be a transmission by the sound. He knows my financial situation and told me they offer financing, since he had his truck repaired here awhile back. He said he likes them because their re-builder has over 30 years experience. Vince was great at informing me of the estimated costs and was helpful with all my million questions. Car was done on time and runs great!

al
Review №31

This AAMCO has always been professional and affordable. But I recently got into a jam that I didnt think anyone could get me out of. ( BROKE DOWN WITH NO MONEY) Boy was I wrong. Aamco Moreno Valley saved my butt AGAIN! I am back on the road again making minimal financing payments. This AAMCO has always been professional and affordable. I love you!

De
Review №32

I brought my Honda here to have my oil pump and bushings replaced. The office manager, and technicians are very knowledgeable and provide the best customer service I have ever experienced. Prior to coming here I had my car repaired at the dealership and family friends shops that over charge and never really make repairs, but create more issues. It was nice to finally find a place that is not trying to up sell me, but instead listen to my concerns about my car and make the NECESSARY repairs. My car was finished in the estimated time given when I dropped it off. I definitely recommend this AAMCO.

Ka
Review №33

I went through a very stressful and expensive experience before turning my car over to AAMCO to repair. I spent $500.00 trying to get it fixed by a mobile mechanic who didnt know what he was doing and by the dealership... who couldnt find the problem and wanted to charge me $459.00 just for a diagnostic. AAMCO fixed my car, and although the job costs $1,300.00, they were able to set me up on a payment plan and Rhianna at the front desk was very polite and helpful throughout the entire 3 week process, which set my mind at ease. The Owner even gave me a ride home himself! I would definitely recommend AAMCO Moreno Valley and will return again if needed!

Be
Review №34

I took my car there because the Dealer said I needed a new Transmission and I wanted a second opinion. Plus I didnt want to pay Dealer Prices. Anyway Aamco didnt try to sell me a new Transmission. They found the problem just inside the pan and I only paid pennies compared to the $4000, for a complete transmission. This is an Honest and Highly Qualified Shop. Thank You AAMCO!

es
Review №35

New to the Moreno Valley area & was referred to Aamco by a friend, when I found out my transmission needed to be rebuilt. Half the price of the dealer! Vince was great explaining financing options. I would definitely recommend this place!!

an
Review №36

I took my Intrepid in to have the transmission checked because it was jerking. Right off the bat I was really happy with the customer service and help from the office manager, Rhianna. She explained everything in detail and didnt try to up-sell me. The techs were very knowledgeable and even took me into the back and showed me what was wrong with my transmission once they had it out. They had my car ready on time and it didnt kill my bank account. I will definitely being going back for any services I need on my car and highly recommend them if you’re looking for an honest, inexpensive shop.

Br
Review №37

Quality service and customer care! Took my Kia Sedona in for transmission problems, and was very happy with the service and pricing. I have no knowledge of cars/transmissions but never felt like I was being taken advantage of, like other auto shops I’ve been to. My van has been running great. Highly recommend :)

Se
Review №38

I wouldn’t recommend them. They refused to do warranteed work. The only benefit to this shop is the aamco name. Visit the shop in Redlands or Riverside...I was charged $1000 over the original price, without ever being notified. I’m going to pay it, but wouldn’t suggest YOU go there. The national branded name is the only benefit to this shop.

Co
Review №39

I wish I would have seen these reviews BEFORE I took my car there. I had my car towed there because it would not move. They say they did the diagnostic tests and I need a new transmission. I go to get my belongings from my vehicle and the worker that was there said let me move it over here for you so you can gave enough space. Im in shock because I was not aware it was driveable. I asked them how did you move it? They seemed not to know what was going on because they said they were new. I called the guy Andy whom I was dealing with and he tells me with an attitude that it doesnt matter if it did move you still need a transmission and if you want to go to court to determine whos right or wrong then go right ahead!! I could not believe it! Because when I took the car he seemed to be a nice guy. Terribly wrong! Im so pissed! Its sad you can trust these places!!I see you responded here instead of the email! I know exactly what really happened. I have no reason to lie. Furthermo, why did I THINK the owner of this place would be on my side! No worries! 👍🏾

Da
Review №40

I have had a horrible experience at this AAMCO they have had my car since NOV 1st I have picked the car up 3 times and it was not completely ready each timeI have taken the car back 3 times and it is still not fixed and now there saying they ordered a special part they don’t have a ETA on when it will be doneCommunication is very horrible here and bad customer service I would appreciate it if I could speak with an owner to enlighten them on this situationI also have paid for the service in full and my car is still not back in my possession

CH
Review №41

This place is OVER PRICED and has no customer service. I would has save money if I would have gone to the dealership and would have had my truck back on the road in half the time. But I went to AAMCO out of convenience which I paid for. The parrot at the desk will tell you that a dealership will cost you more and that they have financing available for you. The shop never called to update me about my truck forcing me to call them and deal with being put on hold and hung up on several times.

Wi
Review №42

They have no mechanics to work on your car and they do not answer their phone, 🤐

An
Review №43

Terrible, they kept my car for over 2 weeks and didnt do anything to it, they said because it only needed a tune-up and they dont do that when in their front door it says tune-ups and total car care, to me thats false advertisement, the worst service EVER, DONT bring your car here if you need it fixed!!!!

Im
Review №44

The associates help me so much they knew exactly what was wrong with my car. they made sure that my transmission was not the problem and it was conferring that i didnt have to spend so much money i could afford. that you again GOD BLESS YOU. the owner ERIC

Ra
Review №45

Wow ... My transmission started slipping (not all the time) and I suspected that I needed a flush. The guy behind the counter said let us test everything out and see if you need a flush it not. He did exactly that and then called me to pick up my car. When I arrived he told me to drive the car till the transmission fails and then we will rebuild it as a transmission flush will actually hinder the life of the transmission currently. He did not charge me a penny ... Super honest shop.

Ke
Review №46

Dropped my car off when they opened at 8 for an AC check. Was told it would be ready sometime in the afternoon. Just after 3 I called to check the status, since they close at 5. Was told they couldnt find a problem and that it would be $100 to look further. After I picked it up I had another mechanic look at it that night. He pointed out the problem which you can easily see with the naked eye, without running any tests. I doubt AAMCO even looked at my system.

Ma
Review №47

We had a horrible experience with this Aamco. We took in our Dodge Ram on April 3, 2019 for an oil leak and problems with the coolant. We were told it had no oil leak but did have coolant coming out of the head gasket. Due to some back and forth with our truck’s warranty company, the mechanics couldn’t get started on our truck until May 7th. This may not have been entirely their fault because as I mentioned, there were issues with the warranty company, but after they started on the truck it took them another MONTH AND A HALF to fix the problems. During this time, my husband would call to get updates on their progress and they would give him the run-around; Eddie would put him on hold and then hang up, tell him he’d call him back and never call back, or just straight up never answer his calls. It seemed like every time my husband did get ahold of Eddie or anyone to get updates, there was always something else wrong with the truck that they had to fix. Once we FINALLY got the truck back on June 14th, we quickly saw that there were SO MANY problems with it- more problems than what we took it in for! It suddenly has a ticking sound that it never had before, there’s a “low wash” light that it never had before (my husband has put washer fluid, but the light never turns off), a “check gauges” light turns on which never turned on before and the check engine light also turns on. There was a puddle of water leaking out of the radiator, which we took it to another mechanic to get fixed 4 days after getting the truck back from Aamco- this other, smaller mechanic took care of the issue the same day and did a great job. And finally it still has the oil leak. We noticed that the owners reach out to people who leave bad reviews to try to correct any issues, so before writing this review I emailed them with all this information, but as of yet they have not replied. Take your vehicle in to Aamco AT YOUR OWN RISK, we do not recommend, bad mechanics, bad customer service!

Ro
Review №48

5 hrs after dropping my car off for a diagnostic test, after they told us ot would be 1 hr. I called to ask what the hold up was. They told me that they could not get a connection to do the diagnosis so it was going to be a couple more hours and that all mechanics were on break. I missed all my sleep and needed to go to work. The told me that it was free so i shouldnt complain. Never again !

Ma
Review №49

WowVery professional and respectful. I wouldnt take my truck anywhere else.Aamco you are truly a dependable shop.

wi
Review №50

Had car for total of 17 days, was quoted $1200.00, ended up $2100.00, they sideswiped something in my car, huge 20 inch scratch and missing hubcap, interior was fully detailed and immaculate, after i got it back it had oil stains where the gas and brake are, car still jerks into gear, so $2100.00 and 17 days later, car still not shifting, has huge scratch, and missing hubcap, their response was heres $22 to go buy a hubcap, and i cant prove the rest, so not their problem,car is under warranty, but REALLY?? 17 days and they still cant get it right???THIS IS AAMCO, didnt think id be ripped off, or my car damaged, THIS AAMCO IS GARBAGE,HAS LIARS WORKING THERE,AND TAKE PICS OF YOUR VEHICLES FIRST, THEY CANT DRIVE EITHER, CONTACTING BBB NEXT!!!

Ed
Review №51

Im a new vendor for this location. I had the pleasure to talk with the owner whos name is Mario Zapata. A short history, I visit on average about 15 to 20 shops on a daily basis looking to extend our business in the Inland Empire. So with that said, I was really surprised how nice and clean the office was. It was nice to see someone who represented Aamco Corporation who took pride in services offered. I noticed the attention to detail while Mario talked with one customer that was present when I was there. I normally dont write a review on the customer I serve. But I thought that this Aamco Transmissions and the owner Mario Zapata deserve a That a Boy Job well done. Eduardo Hernandez

Am
Review №52

My brother met Mario Zapata, the manager at Aamco transmissions in Moreno Valley at a networking meeting. When my car started to slip gears my brother recommended that I take my car there. I was reluctant since I live in corona but wanted to make sure it was fixed by someone trusted. Rhianna the receptionist there was very helpful, she explained every step in detail and helped me get a rental car since they would need it for 5 days to rebuild the transmission. When I got the car back they told me if you see any leaks, to bring it back immediately. I had a leak which was promptly fixed with no additional charge. Excellent customer service. I highly recommend this aamco for repairs. I trust them and will return. Amanda

JR
Review №53

I dont recommend this place, My wife took my 97 Honda because the A/C was blowing hot air after 4 hours he couldnt find out what was the problem but he wanted to charge for the diagnostic anyway at the end my wife complain and she didnt get charged, he even told her that they dont work in cars that somebody else had checked before, what kind of bull is that, obviously they dont have the necessary trainig, take your car at your own risk

Jo
Review №54

I took my wifes car, a Nissan Altima, for a break job. Rihanna explained to us what the process will be and how long it would take. Then I took my wife to get some breakfast around the corner, and when I came back they were test driving the car. They were about 10 minutes behind schedule but I never had to take the car back for any noise or anything at all, and it has been weeks now. I am very pleased with their knowledge, their service and their attentiveness to the customer.I am planning on taking the car back to have a steering issue fixed.

Fr
Review №55

Very good place to bring your vehicles to have checked and repaired.very honest and courteous manager .

li
Review №56

Expensive but good place to fix your car

Jo
Review №57

Great service very helpful, and they dont charge an arm and a leg. And they stand by their work, very happy.

Al
Review №58

I will never go here again they over charge and dont do good work. Wouldnt suggest anybody to go to this place.

Ja
Review №59

They were so helpful and friendly. They even stayed a few hours after closing to finish the work on my car. they are all amazing totally recommend them!!!!!!!!!!!!

Ki
Review №60

It took almost a month but the bmw is now fixed and running great thanks

Ja
Review №61

Friendly service, going back on Monday.

Ph
Review №62

These guys are slow.... and customer service is TERRIBLE

P.
Review №63

AAMCO DOUBLE A MCO!!!

Vo
Review №64

It took almost 2 days to do a simple smog check on my car 💁dont they know people have places to go?? Doubt Im coming back here ...

Br
Review №65

Make sure they give you a not to exceed price. All Trany companies give you a not to exceed price except AAMCO. I made them give me one or I would take the vehicle to another shop. They gave me a not to exceed price of $2,800.00. Rhianna told me that the last transmissions of that type ranged from $1,200.00 to $1,500.00. I am so thankful I asked for a ceiling as the total came in at, you guessed it, $2,799.98. Had I let them go without a one this probably would be a $4,000.00 trany on a van that has 226,0000 miles. Beware of these guys as they are more clever that the other guys as they will tell you it is impossible to give you a price until your trany is torn apart on their garage floor and you have no choice. If you find an honest trany shop please let me know. I am still looking for one.

Na
Review №66

My husband bought a 2006 Jeep commander and it had a lot of codes.he took it in to get checked and was charged $720 then they told him it was the Computer from the transmission and they charge him $1385 to put a new computer.we call they guy that works there his name is Eric and he would tell us different things everytime we waited over one week to go pick it up and the truck was still doing the same thing We ended up taking it to the dealer after and got told that they didn’t do anything to the truck that they were just erasing the codes my husband called the guy to tell him want the dealer had told him and he said he couldn’t help him to do whatever he wanted but not to bring the truck back...we feel very mad because we just Wasted $2000 for nothing and the truck didn’t get fix...worst of the worst

Ph
Review №67

Had two vehicles worked on here and they did great! They really do mean a whole lot more when they say transmissions and a whole lot more!

Ma
Review №68

Thank you Aamco for fixing the problem I had with the actuator on my Honda CRV. There was a problem with all 2007-2011 CRV’s and they were charging and arm and a leg to fix it since my car was “out of warranty”. The dealer wanted to charge me $$$$ for the repair. Aamco fixed the problem in 1 day and at a very reasonable price. It is such a relief not to be all stressed out about getting locked out of my car or not being able to lock my car at all!!! You have gained a loyal customer and your customer service is the best! I will definitely recommend this place. Feel free to use my name Mary Diaz and not just a Google user

Th
Review №69

Friendly staff, great service at a reasonable price

Se
Review №70

Even though theyre not the original ampco that I got my truck worked on they were very helpful and fix the problem fast

Za
Review №71

Horrible service, it cost totally more than $1000 after 2 times repairing again and again, the engine still leaks, the third time returned back again the guy requested more money to fix again, it sounds cheating, I told no more repairs again, no more trust, but they won’t refund any penny, such a horrible experience here, won’t never be back .

Ro
Review №72

Great work at fair price

Ve
Review №73

Great people honest and relatable

Wo
Review №74

You need to watch out when you’re dealing with these folks

Ro
Review №75

Bad service

It
Review №76

Didnt like it price too high

Ja
Review №77

Took my truck ac check up, the said they filled it up and added a dye to check for leaks, took it back cause still wasnt working and still not 😡

Je
Review №78

Great staff

Ro
Review №79

Way too expensive

Ch
Review №80

They suck,do not recommend them

Mi
Review №81

I am so mad sitting in the lobby i made an appointment at 11:30 am dropped my car off at 11:00am walked with my kids to get food and play at the park i left for 2 hours to come back and seen that walk-ins got service before me now its 1:30pm and they want to start working on my car bullshit

Je
Review №82

Answers all my questions

Jo
Review №83

The. Manager the. Ahy A. Liar arrive. The. 3/29/19. I left. With a. Bill. From. Almost 6.Thousand. Dlls. Y. Transmission. Reconstructed. Sy. You want. K. Te. ROBEN go. Ahy The. Haran. With pleasure.

Information
36 Photos
83 Comments
3.4 Rating
  • Address:22886 Alessandro Blvd, Moreno Valley, CA 92553, United States
  • Site:http://aamcomorenovalley.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 951-247-0400
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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