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Verizon Authorized Retailer – Victra
110 7th St S, Moorhead, MN 56560, United States
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Verizon Authorized Retailer – Victra
Comments
lu
Review №1

Great customer service! Parker gets two thumbs up...

Ma
Review №2

Brinn, was an awesome sales associates to deal with. She was very knowledgable and had a great personality. Instead, of it feeling like a business transaction, it was more like two friends, hanging out and putting something together. Companies, need to take care of people like this and recruit more people like her. Awesome experience.

Ro
Review №3

Brinn was super helpful. She was able to answer all my questions and get me what I needed quickly. She was very personable and fun, which made my phone replacement experience great. Highly recommend her!

Bo
Review №4

Wonderful young lady. Very thoughtful and helpful. Shes a gem!

Jo
Review №5

Brant was extremely helpful with getting our new account set up. He was 2 steps ahead of us with the accessories and gave us several options to choose from. I would recommend this location to others.

Jo
Review №6

The staff at the Moorhead Verizon store were excellent to work with. The woman I talked with first (whose name I cant remember unfortunately) was very helpful in making sure I applied all possible deals and gave good comparisons for different phone models. Brant was also great and helped me get my new phone set up right away, and helped me pick out a Bluetooth speaker. Thank you both!

Je
Review №7

Just was riding with family while she was in the store so

Jo
Review №8

These guys are great! Matt and Connor were both very helpful (I had to go in on 2 separate days) and the entire process was about as smooth as you can hope for

fa
Review №9

Staff was the best especially the lady with blonde hair (ive forget her name)..... i went for my new phone and they suggest me the fastest and premium phone....i love the interaction the way they handle the customers... i love to know the blonde lady name if anyone knows.... she was so humble

Br
Review №10

Brinn was great! Very helpful and knowledgeable.

Ja
Review №11

Brin was was awesome to work with and we were able to have a new phone in half the time it has taken in the past.

St
Review №12

Fantastic customer service, she goes above and beyond to make sure our plan fits our family. Patient and detailed.

Pe
Review №13

Despite the whole Covid precautions with waiting in your car, this young lady came to me, quickly ascertained what I needed and provided the correct device and even looked for a discount for me!

Ar
Review №14

So helpful, so knowledgeable and if they didnt know they found an answer. Brinn was awesome plus she laughed at our jokes, she answered all our questions and got us set up right. Multitasking queen that lady is! Such a great experience, that my husband whispers we should only go here, from now on. Still looking for my survey, so I can put 10 out of 10.

Je
Review №15

Brinn was very helpful and friendly. Altogether a pleasant experience.

Sc
Review №16

Looked at a phone online and it was shown as in stock, and when I called with some questions about it, the call center I was directed to assured me the phone was available. Taking personal time from work, I went right away to be sure to get it, but was informed when I got there that the phone was actually ordered for someone else and the call center could not have known that. How is that even a possibility these days?? To boot, the representative helping me was wearing AirPods hidden under her hair until she took them out to inform me that the phone was actually not available 🙄

Mi
Review №17

Brinn was very helpful friendly and professional. Ill be visiting again as the location is very near my house.

To
Review №18

Michael was very helpful. The whole process from start to finish was great. I was greeted when I walked in and informed that it would be a while before they would finish with their current customers. Once I was helped there was no pressure to get anything crazy or accessories I didnt want or need. Very good customer service.

Ke
Review №19

Very helpful and knowledgable.

Tr
Review №20

Fast service and able to answer all questions.

Ti
Review №21

The best place to go in the FM area for all of your cell phone needs!

Da
Review №22

Bill was great! Very knowledgeable and patient with answering all of my questions. Highly recommended!

Jo
Review №23

Had a great experience and fast with good support.

To
Review №24

Great experience. Set me up with a new phone and had me on my way quick.

Co
Review №25

They have been very good to work with.Customer service is excellent.

Br
Review №26

Sat around for a half hour before the waiter finally came by our table. Never gave us menus but instead talked about his phone the whole time. Would never eat here again.

Ca
Review №27

Very helpful. Not a look long wait.

Pa
Review №28

Ive had 2 poor experiences in 2 different stores. Sad I just recently purchased a so phone. Customer service was poor in 2 stores.

Jo
Review №29

I was immediately helped by a friendly and helpful associate.

Je
Review №30

They were able to help me with several questions!!! Thank you!!

Ro
Review №31

Good phone tech, they are very friendly

Ki
Review №32

Unable to help me told me to go to my app on my phone

tr
Review №33

Great location great service

Je
Review №34

Helpful knowledgeable staff

Se
Review №35

Very poor service

Information
7 Photos
35 Comments
4.6 Rating
  • Address:110 7th St S, Moorhead, MN 56560, United States
  • Site:https://victra.com/?y_source=1_MzMyMDY0NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 218-359-2355
Categories
  • Cell phone store
  • Internet service provider
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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