user
AutoZone Auto Parts
662 W McLelland Ave, Mooresville, NC 28115, United States
Appearance
AutoZone Auto Parts
Comments
Mi
Review №1

Went in to use the OBD to see why my 4 year old car was sputtering. The gentleman that helped me ran through the computer and diagnosed a faulty ignition coil. I like to do things myself and found out their price for the part. I inquired if he knew if it would be a complicated process he explained plug n play with one screw to hold in place. I explained still under warranty and the auto zone employee said don’t mess with it bring it back. He could have talk me the other way and I would have attempted the job and maybe void my warranty. Wish I could remember the gentleman’s name. That’s the way business should be done!Because of this instance I will use this location from here on out. First store I will go to when I need anything for the car.

To
Review №2

I definitely got in the zone at this auto zone. Artie and Hayden were over the top helpful and pleasant. This will be my go to for all my jet ski and auto parts need

Ga
Review №3

I was helped by Shawn he really knows his parts, and the location of them in the store He’s pleasant and helpful very good guy to

Ch
Review №4

Very humble employees and help out tremendously. Great team and the only store I shop.

Ma
Review №5

Stop at this Auto Zone last night and needed wipers for an Audi, they were excellent in helping me find the right ones to use and further suggested better and less costly wipers than the OEM. The manager was even gracious enough to install the wipers on my vehicle. He did this without rolling his eyes or any hesitation. It was great cannot express how grateful I was for his suggestions on selection and installation. First class customer service. Thank you.

Ch
Review №6

It was busy and everyone was helping customers (either in the store or in the parking lot). Good quick service.

El
Review №7

Always love Auto Zone. Very helpful & friendly people. Love it . Its always stocked on the floor & if they dont have the part u need theyll get it. 👍

Ti
Review №8

Employee was above helpful with installing my Toyota RAV4 wiper blades I purchased. Thankful

Ch
Review №9

Great team here helped me diagnose my engine problem and had the part in stock at a fair price. Saved me a lot of time and very helpful and knowledgable.

To
Review №10

Always so very helpful, friendly staff that ask the right questions !!

Jo
Review №11

Saved me $700.00 on replacing my radiator. I received a quote from a local garage for a little over $1,000.00 to replace the radiator in My 2007 Jeep Commander. That was a little high for my current financial reality and so I had no choice but to continue nursing the ruptured radiator (adding about a gallon of 50/50 every day). On a radiator fluid run to AutoZone the gentleman behind the counter assessed that I could probably replace the radiator myself. After purchasing all the parts I needed (total: $303.20), and a few hours later, I had a new radiator installed (saving me $700.00)! Thanks to this young mans recommendation, I have also come to gain a belief that I can do things that I previously thought I couldnt. It is a very empowering knowing that I am driving around in a Jeep with a new radiator that I replaced on my own (and with the help of a couple of YouTube videos). Ha ha! Thanks for the life-changing recommendation. I know that this could have turned-out differently (if it failed and I ended-up with 16 extra bolts and a thermostat as a radiator-cap). Every venture begins with a risk.

Rh
Review №12

Staff was extremely helpful and knowledgeable.

Da
Review №13

Fast and excellent service.

Ro
Review №14

Had just what I needed!

Ba
Review №15

Always helpful staff and prompt to wait on you.

Lo
Review №16

I always use auto zone cause i never have a problem when i buy or order stuff

ca
Review №17

Very helpful store, weve been doing business with this store for sometime now and weve always been pleased. Travis, Mike, Bob and Shawn are great to work with and help us figure our the right parts at the most cost effective way to get the job done. WE do appreciate the extra effort that is provided to help make our job that much easier. So, thank you Gentlemen..Youre awesome.

Em
Review №18

I bought a belt and now i cant figure out how to redeem my rewards at all. But the customer service was excellent

Re
Review №19

They had the headlight bulb I needed for a lot cheaper than anywhere else. Staff was nice and friendly. Very helpful.

Da
Review №20

Great service as always ..thanks . shawn

Tr
Review №21

I went into purchase a 5 gallon of hydraulic fluid and the person at the counter right away said that he hoped I had somebody to carry that out for me I said I can do it myself then he proceeded to carry it from the back of the store to the front of the store but would not carry out to my car in addition nobody that worked there had masks on

Ha
Review №22

I got there at 2 mins to closings and they still where nice enough to give me service as they where locking there doors.

Be
Review №23

Quick, easy and efficient.

Jo
Review №24

Extremely friendly and knowledgeable staff. They actively try to save you money!

Sc
Review №25

Always really helpful when I go in and think I know what Im looking for but actually dont! Great people in there!

Ou
Review №26

Damar is extremely knowledgeable and accomodating!

Di
Review №27

Quick service and employees are great.

Ph
Review №28

Great service in and out

An
Review №29

Great group of people

Lo
Review №30

They always go out of their way to make sure parts arrive fast and are very helpful through the whole process. Big shout out to Shawn at the McClelland Ave store!

7
Review №31

Very helpful! Youve gained a loyal customer!

Wi
Review №32

Great service, reliable, fair prices.

B
Review №33

Horrible service. I’ve bought all my batteries, brakes and parts from this store but won’t anymore. My $200 Duralast with a 3yr full replacement died twice in two weeks. Both times I took it to Autozone and they said it was low charge (even though it was on a charger all week). I left, took it to Advanced and their equipment said it was bad. I bought a new Diehard and will NEVER buy another part from Autozone.

Ni
Review №34

Excellent service! The guys there quickly helped me and several others. They assisted me with a new battery and made the experience very pleasant. I highly recommend them!

Je
Review №35

Employees were very cheerful! We tried to replace a battery and he told us to take it back to where we bought it bc it was still under warranty!! He could have just easily sold us their battery. I love honest people! We will definitely keep them as our #1 auto store.

K
Review №36

Shawn Gaithor at the W. McLelland store is the BEST. He really cares about making sure everything is done right. He is nice and patient. He really knows cars, and his products! Be sure to ask for Shawn!

Ke
Review №37

This is the only location to go to. They are always friendly and helpful. James was a tremendous help. I will continue to drive past the other location to come to this one.

Ke
Review №38

The usual car parts experience

Ku
Review №39

My suv battery went dead without warning. Got a jump start and went straight to Mooresville Autozone, got a new battery and now Im good.

Za
Review №40

Horrible experience, usually Autozone is my go to. But couldnt wait 5 minutes so i can return an Item. TJ Let after this return, will not ever waste my time. Advanced and Napa is always there!

Ro
Review №41

This place was very helpful. It was pouring down raining one night after driving up the interstate in rush hour traffic and of course my windshield wipers broke and flew off my vehicle. Of course I was a nervous wreck, this place was so kind to me. Fixed me right up put the correct wipers on for me in the pouring rain, gave me coffee and peace of mind till the storm passed. Really good people.

Bu
Review №42

The guys at mclelnd Ave are very helpful and deliver my parts almost every time 20 minutes after I call. Great place to deal with!

Ja
Review №43

Good service and free check engine light diagnostic.

Wa
Review №44

What a awesome experience I had here in Mooresville NC W McLelland Avenue thanks to the courteous gentlemen who helped me out. Thank you again Damar Harris for helping me get my Niki home. They had the exact part she needed

Me
Review №45

I have a pretty new car with a battery issue. I came here for guidance and Denver was so helpful and quick to fix my problem! I will always come to this location! thanks 😊

An
Review №46

Its a good store

Be
Review №47

Always good service.

Ki
Review №48

Came in to get my check engine light coded and the man who helped me was so great. He got the code and explained everything to me. It was a nice experience.

Ci
Review №49

The courtesy of all the gentlemen. Checking my battery with a smile this was a young man and he was very happy to do this job and very thankful for our business he needs a raise

Su
Review №50

I went to auto zone my key was stuck in the if notion and Dakar was my savior he got it unstuck thank you damage your the best

Co
Review №51

We thought we just needed a de light but it turned out to be a fuse. The aforementioned fuse then prevented us from being able to start the car. But which fuse? After trial and error, my husband discovered which fuse. In the meantime, a very nice employee checked up on us and offered encouragement.

Ti
Review №52

Always helpful folks! They know what to do and what you need. Me? Not as much. Im just always willing to try. This is a good place for me.

Ph
Review №53

They were very friendly and helpful. Women need that kind of experience since we are not car savvy

Dr
Review №54

Friendly helpful staff

Ma
Review №55

Paul P was awesome

Ho
Review №56

5 star service. I always come here for parts. They have an excellent, knowledgeable staff and even if its raining they will come out and replace your windshield wiper.

Wa
Review №57

Im trying to keep two older cars in tip-top condition, so I make regular trips. I think the Techron Complete Fuel System cleaner has added many trouble-free miles to my vehicles. And, I can always rely on the general manager to give me great advice...I’ve also saved a lot of money with their Rewards program.

Le
Review №58

Located pretty close to my me and its kind of my go to place for parts. I am getting annoyed at their rewards program because they will expire your points and it ends up not doing you enough good. Otherwise its a pretty ok auto parts store.

Da
Review №59

Good experience

Ci
Review №60

Always very helpful and courteous. Good location.

M
Review №61

Its fine it is a normal autoparts store. Ive been here many times before. The location is convenient some other autoparts stores around here the location is a bit of a pain (also with traffic).

Am
Review №62

Everyone is always very friendly and helpful. Today the young man changed my wiper blades out for me before the storm hits! Thank you for your service.

Mi
Review №63

Very helpful!

Ju
Review №64

Poor service sometimes theres people that doesnt want to work and they take their time to help customers theres been times where the customer service is as good as you can get but i try not to get to that location very often i was there today around 6pm and the staff there was amazing

da
Review №65

Love this AutoZone. Very helpful very friendly

Jo
Review №66

Always quick and very helpful, rarely do they not have what I need for parts/accessories etc.

Ma
Review №67

Helpful cashiers/attendants. I have never been ignored and they have always offered sound advice.

cr
Review №68

Had a really nice clerk to assist me and thoroughly answer my questions about the product and rebate offer

Do
Review №69

The man that helped me was very helpful and he changed my battery and wipers in the hpt heat and i am for ever greatful

Wa
Review №70

The Staff at this Auto Zone are very helpful!They answer all your questions and glad to accommodate you.

Cl
Review №71

Good customer service easy to, Travis & Bob Mooresville store

Da
Review №72

Had the parts needed to fix my brothers Vette...

Vi
Review №73

Wes was very knowledgeable and guided me in the decisions to make to ensure I was ready to hit the road right

Ta
Review №74

Broke down from Ohio and the night staff is amazing and very helpful. love auto zone only place we get our truck parts

Ma
Review №75

Mr.Shawn & Denver was so awesome and helpful my situation.. Thanks guys

He
Review №76

Auto Zone you could learn a thing or 2 from Advance Auto. They got my business today - you didnt

Pa
Review №77

Sales person very helpful and friendly

Da
Review №78

Always have what we need, the staff is also very helpful and nice.

St
Review №79

Very helpfull and had what I needed !!

Ja
Review №80

Very helpful every time I stop in. Installed my battery one time, helped me know fix a horn another.

Do
Review №81

People were very helpful

Ib
Review №82

Always willing to help. There great

He
Review №83

I love working there

Ba
Review №84

Good deal on oil!!

Gr
Review №85

Great prices and fast service

Ma
Review №86

Great customer service. Clean and organized.

An
Review №87

Fair prices, good parts (most of the time), convenient location. Service can be a little slow at times.

Cr
Review №88

My parts store auto zone...

La
Review №89

Employees just dont care. I went in to buy a battery and ended up walking out. I wanted a OEM and they wanted to sell me a different size.

Mi
Review №90

Great service, great selection

Rh
Review №91

Very helpful, friendly staff and prices are good!

Ni
Review №92

Needed a battery. Store manager was very friendly, fast courteous service and good pricing.

Wh
Review №93

This Autozone has very helpful mangersSome of the employess not only arent helpful they dont know anything about carsI asked for a part, one for a Lexus and one for a ToyotaI just said the vehicle names and not the maker because just about everyone thats not in the auto parts business knows exactly which vehicles they are and who makes themI jist do American stuff he saidOkay..So hes a backyard mechanic and knows how to do a head gasket swap on a 6.0l Ford turbo diesel but cant do an oil change on a Corolla because it needs a special oil wrenchLol

Ta
Review №94

Staff was very friendly and helpful. Prices were very reasonable.

Ke
Review №95

Everyone is always super helpful and friendly.

Ri
Review №96

Great service, easily replaced my cars battery. Was in and out in about 10 minutes.

Da
Review №97

The guys were helpful and nice.

tr
Review №98

My favorite car parts store

Je
Review №99

EXCELLENT FAST SERVICE

Ca
Review №100

Friendly, intelligent, and Fast employees! This is the only Auto Zone I go to!!

Information
16 Photos
100 Comments
4.5 Rating
  • Address:662 W McLelland Ave, Mooresville, NC 28115, United States
  • Site:https://autozone.com/locations/nc/mooresville/662-w-mclelland-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2431&y_source=1_MjQ2Nzg0Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 704-664-7877
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Similar organizations