I’m going to bash this place because I do feel like they quality products but buyer beware these sales reps are like car salesmen and only interprets in making a sale by any-means. As a result, they will lie and won’t be transparent. Do you homework and I recommend do not purchase your first time in the store. Also, ensure your sales rep clearly explains the return/swap policy prior to any purchase. The showroom does have a lot of choices so definitely a good place to check out different mattresses.
Staff was incredibly helpful and extremely nice. Not pushy or high pressure and they know their mattresses. Highly recommend!
Adam, at the Sleep Center in Moore, was fantastic to us. We made numerous trips before making our final decision and he accommodated us patiently each time answering all our questions. Go see Adam!
We went in knowing we wanted the same kind of mattress we had purchased in the past. Rick promptly greeted us and got to work looking up the information. After showing us that mattress, he then showed us the updated version and other options quickly and knowledgeably. He then let us us alone to make our decision. Loved how smoothly everything went and the low pressure sales tactic. By the way, we picked the updated version and it sleeps great!
Our sales man was great!! Very knowledgeable with the products. Extremely helpful with helping my family make a decision on which mattress would be best.
The sleep rep was very helpful. I told him what I needed and he found it! And I bought it! It took about 30 minutes and we were done!
Very knowledgeable staff member. Whom was nice to my mom. Very clean facility. Parking lot handicap accessible. Convenient location, if you know yourway around Moore (Oklahoma).
The salesman new all about mattresss. He let us make our choice. He did a great job. His name was Bernie.
Great selection, but it took over an hour for something already worked out. Also, no employees were masked.
Bernie was very helpful in finding my new Mattress. Answered all my questions and worked with me to ensure I went home happy.
We had a great experience shopping at Mathis Brother’s Sleep Center in Moore. Bernie was very helpful in helping us find our selection. We didn’t have a certain price, we just wanted better sleep comfort than what we had. We laid on almost every bed in that place. It came down between two beds and they had a significant price difference from one another. Bernie didn’t pressure us to buy the most expensive even though furniture salesman are on commission. We took our time in selecting the bed we were going to purchase and in the end we bought the more expensive mattress.
Excellent service from the moment I walked in to the moment I left! I’m so excited about my new bed and accessories!
My husband and I stopped in to look at the Nectar mattress. Rick was very helpful and informative, but didn’t hover at all. After looking at the Nectar, my husband decided to look around and compare other mattresses. Again, Rick was so helpful and was able to answer every one of our questions. Although we had stopped in to simply “look” we ended up purchasing a Stearns & Foster mattress and a adjustable frame. Again, thank you to Rick for his help. The financing was very simple, and we were not pressured at all. I would recommend anyone looking for a new bed to go see Rick. You will be treated with honesty and respect and those things don’t always come easy when dealing with a salesperson.
Our salesman, Bernie Saintz, was very nice and super knowledgeable. Cant wait to sleep on our new purple mattress. The Purple pillows are AMAZING!!!
My young Bride and I had been talking for awhile about needing a new mattress, preferably another Tempur-Pedic, this time King-sized, and a decent adjustable base. So, we decided to go to the Mathis Sleep Center on the I-35 Frontage Road. That was a GREAT decision! Rick Bush is knowledgeable, personal, and so low key that it quickly feels like you’re chatting with a friend, rather than dealing with a salesman. Rick will do all he can to get you a bed that you’ll love, at a price you won’t lose sleep over.
I needed to purchase a mattress for my child quickly as we had a moving event with his previous bed that left it unusable. I was greeted by Chase D. when I arrived. Right off the bat he was so helpful and nice, got me in and out with exactly what I needed without any fuss. I am extremely pleased with the short amount of time it took while still experiencing an informative purchase of incredible quality. Kudos to you Chase, I look forward to visiting you again.
Went in to look at pillows, they couldn’t be bothered to help, told me there were pillows everywhere and tell what I wanted... maybe it’s just me, but if I’m going to drop a couple hundred dollars on a pillow, maybe some Customer service would be nice.... never mind Mathis brothers, I’ll go hang out with Amazon and give them my money!
We went into the Moore sleep center location looking for sheets for my daughter. I was going to use reward points to go towards our purchase. We found out they expired in February 2021, due to not renewing our rewards membership. Rick the associate at this location called customer service and found out exactly what we needed to do to recover our rewards points (money) and signed us back up and got the membership basically free and a huge discount on the purple sheets for my daughter and I even got me a set! Thank you Rick for going above and beyond for us!
Nice clean place with great people. Helpful sales and was able to make up my own mind. Great place to shop give this place a visit!
We walked in to the Moore location looking for a new mattress. Rick was extremely helpful, patient, informative, and honest. He didn’t push anything on us and answered all of our questions. We got an awesome deal on an amazing new mattress, protector, and 2 awesome memory foam pillows. Definitely recommend!
Salesman Rick Bush was honest and very helpful! He is very knowledgeable about all of the products and was a big help in finding a mattress that was right for us. Highly recommend this store and salesman!
Bernie was very nice and let me take my time in choosing a mattress. Also showed me how the adjustable bases have changed since I last bought one. I totally updated my bed set and cant wait to get my new one.
Awesome place. Went in with a budget and Joe got us taken care of and even help answer all of my 4 year olds questions!
Rich was very helpful and so knowledgeable. He was willing to stay late so we could understand what we were buying and the differences
Bernie was great! He took the time to help me find the right mattress without any sort pressure. I would recommend him to anyone looking for a new mattress.Thank you
The sales associate Branie was extremely knowledgeable and explained every detail about the mattress I bought. Thank you for having employees like that.
I Walked into Mathis today thinking “I’ll just look at some beds to price check”. I was greeted by Bernie who asked me politely if I had any COVID-19 symptoms and took my temperature. After that he asked my what I was shopping for and I told him what my plans were. I wanted to try some solid foam mattress and that my budget was pretty low. After about 20 minutes of trying mattresses and after Bernie told me that they offer 0% financing upon approval, I ended up buying a mattress, Box springs, mattress protector and a dri-tech pillow for under $3k. Paired with the 36 month financing and no money down. My payments are around $83 a month. I can now spend the money I have saved up for a mattress on improvements to my house. Thank you Bernie Sainz of Moore, Ok Mathis Sleep Center. I’m looking forward to my first night in the most comfortable and affordable bed I have ever laid in.
Very helpful! I really appreciate your help!
My Wife and I had long since decided that we needed a new bed. We wandered into the sleep center right next to the Warren Theatre in Moore. First of all we appreciated the level of safety and care that they are taking with having customers in the store during a pandemic. Everyone had a mask (including us) They took our temp real quick and then we were on to shopping for our new bed. Chase met us at the door and proceeded to look after us the whole time. I know his job is sales but at no point did We feel like We were being pushed or pressured into something we didn’t want. Chase was super nice and made us feel very comfortable. Beds can be expensive, And so for us at least we felt like we were making a big decision that would affect us for years to come. Chase was super informative and made this process smooth and easy. If ever we are in the market again for a bed we will go out of our way to find Chase and get his help because of the way he treated us over this weekend. We will also recommend this place to our friends and family because of the high caliber help we received. Atmosphere was great. Everyone was friendly. Hand sanitizer dispensers all over the place. 5 Stars.
Bernie is fantastic!Saw a sign on the outside of the building advertising the mattress Ive been wanting. Stopped in without calling. Bernie was working and Im so impressed that he didnt rush me, had the answers to my questions, and was polite and well-mannered. I felt like I was taken seriously, not like I was a placeholder until someone else came in, which was wonderful compared to other stores Ive visited. Bernie has earned my future business for all of those reasons.The delivery was from the warehouse and was scheduled for two days following my purchase. When the gentlemen arrived, there was a situation with one of them inadvertently cutting the mattress while unwrapping. The distribution center called a couple hours later to schedule a replacement delivery. Other than this, which was made right, there were no issues.Again, let me say Bernie is the guy to see. You want to be treated right? Go see Bernie. Have questions that seem silly to you? They wont be to him. I cant say enough about how positive the experience at the store was for me.
The young salesman named Bernie was helpful and knowledgeable about the products. Not pushy but gave us plenty of time to decide. Results, a sale!
Wonderful experience. Very knowledgeable and helpful!!! Would totally recommend.
Very satisfied, Rick Bush was very knowledgeable about all the questions I had asked. I highly recommend Mathis Brothers.
Our shopping experience was great. Our salesperson (Bernie) was very knowledgeable, patient and polite. Made our shopping experience very enjoyable.
If you are looking for a new mattress do miss the chance to go let Bernie help you!! Don’t let his name fool you lol. He was the nicest most knowledgeable & professional young man! He was able to use Mathis Bros rewards we would’ve never known about & get us discounts & even free sheets & white glove delivery! So excited to get our new bed!
Great Customer Service and extremely helpful in buying a mattress.
Rick Bush did a great job assisting us. Thanks
Rick was very knowdgeable about all of our options. Not pushy at all, just helped when we needed it. Very helpful. Great over all experience!
Very good selection and pricing. Chase helped me, and he was very customer focused. Would recommend shopping here (and ask for Chase).
Bernie was very helpful without hovering. We really appreciated that. We got what we needed without any pressure. Very good experience.
Picked up the mattress to save on the $80 delivery fee. They didnt strap it down well enough and it fell off my truck despite driving city streets all the way to Norman. Told me I signed the waiver so it was my responsibility. Get the bed home and it doesnt feel like the floor model we lied on in the store and didnt want to pay an additional $100-300 to be eligible for a 100 night sleep return. Needed a bed to more firm and it felt firm at the store but in my bed was softer than the bed i had. Wasted money!!!
My family worked with Bernie to get a new mattress for our son. He was very considerate of our time and our budget. We also purchased tempurpedic pillows and a cooling mattress cover. Bernie answered all of our questions honestly and was patient with us as we made up our minds.I would recommend Mathis Sleep Center for your next mattress purchase.
Purchased my mattress and adjustable base from here. My wife and I absolutely love it. No hassle shopping made it even more worth my time and money.
Eric Howell was very professional and courteous when helping my wife and I buy what we wanted. He answered all of our questions and made sure that the item would be delivered in a timely manner.
Good salesman. Got a discount. Very professional
Bernardo was fantastic!! My fiancé and I have been needing a new bed. He greeted us right away. He knew exactly what he was talking about. Helped us get the bed of our dreams! It was a wonderful experience!
We have used this salesman before for another bed purchase and he was fantastic so we used him again. You should ask for Rick if you shop here. He is very outgoing and helpful.
Rick Bush was the one who helped my parents pick out the perfect mattress. I am the one buying it for my parents for their anniversary. He was very helpful and he know the store very well. I am new to the financing game and he was awesome at helping me figure out how to do that. The store is very nice and put together beautifully. I enjoyed just being there. Rick is a very nice guy too!
Excellent salesmanship in collecting some information such as size of bed, firmness and such. Allowed us to try out the different firmness of beds as well as different brands and models. Then allowed us to bounce around and narrow down our choice until we were satisfied with the Serta iCloud Cf3000 Plush Mattress. Highly recommend checking out this sleep center for your matress and accessory needs.
Chase went above and beyond to provide great customer service and did not lead us to a more expensive bed or something we did not want. He answered our questions to and showed us what they had to offer.
Rick was great, no pressure sales like other places.
Went in to find a new mattress and with the help of Bernie, found the perfect one. Bernie is friendly, knowledgeable and honest. If you are looking for a bed that is going to last, go see Bernie!
Bernie at this location helped my mom and I out greatly. The service here was great and they will find something that will work for your needs. You can tell they really care about their customers and its greatly appreciated!
Thank you Rick at the store for helping me out. Under a time crunch, I had to move my parents into assisted living and buy them an adjustable bed. I am from out of state so didnt know where to shop. I appreciated the sales interaction and time taken explaining the bed options, the fair pricing and discounts, and the next day delivery. I would highly recommend Mathis Sleep Center.
I really liked our salesman Rick Bush. He was straightforward and very knowledgeable. I usually dread shopping for furniture but working with him was a very pleasant experience. Would definitely buy from there again especially if he is our salesman
Salesman was very kind. I knew what I wanted what to expect and I did not feel pressure or minimalized.
My only complaint was the salesman was a good guy but no one told me if I didnt buy a pillow I wouldnt be able to return my mattress if I didnt like it and you also have to buy a mattress cover to make sure your mattress is covered under warranty so after you buy your mattress plan on spending another 3 to $400
We had a great experience with Rick Bush. He took the time to talk with us about the different brands, manufacturing, materials, warranties, and best bang for our buck. I highly recommend visiting this Sleep Center.
Fast and polite service.. I like it!!
Rick was helpful and friendly.Just wish we would’ve know we needed a box spring with the bed frame we ordered. We couldn’t have our bed set up completely with delivery due to not having a box spring. So we had to unpack around a king size bed in the way.
Knowledgeable sales person, not pushy at all. Pleasant atmosphere. Will be buying a mattress here.
Bernie was very knowledgeable about the products they sell. He is a no pressure salesman.
My husband and I got great customer service from Simon that works in the store and the delivery men. We also really appreciate the communication about our delivery. We got a text of an around about time (2 hour window)of the day before delivery, then the day of delivery the driver called me 45 minutes before he came and I got a text saying they were 45 minutes away. Lastly, we got a follow up call that night asking how our delivery and set up went. Communication is huge to us, so thank you!
Great experience, knowledgeable employee!
Great experience! Bernie was very knowledgeable and helpful. Great personality too! Showed us the mattresses that would benefit us the most. We will be going back tomorrow to purchase mattresses for our son and possibly for us as well.
Outstanding customer service! Went in looking to get a new mattress protector for the bed we purchased there in 2014.Rick Bush verified with another office before letting me purchase the cover and the purchase became a warranty replacement instead, hell yeah!!Rick Bush is a boss sales rep for the Sleep Center.
Great service. I told the salesman what I needed and my price range. He did not try to sell me something out of my price range and did not pressure sell me.
Great customer service, great prices and the delivery guys were on time and it was quick and painless.
All positive except delivery 1 1/2 hours late. Delivery men very courteous and professional. A call that they were later than the 2 hour window would have been appreciated.
The in-store service was great, mattresses are wonderful, and the delivery people were very nice and fast! The only reason for not giving 5 stars is that I had a question the day after we were in, called and left messages 2 days and never got a return call. Thankfully the delivery men were able to answer it.
Amber at the sleep center was great. Very helpful, and paid attention to our needs. The delivery and setup guys were courteous, and did a great job . The only reason I gave a 4 star instead of 5 star was because the bed base was delivered the day after it was supposed to have been delaying the bed getting setup when we expected it to have been.
The gentleman who sold me my bed was a great salesman n the two young men who delivered it were knowledgeable, courteous and got it assembled very quickly so I could get back to work.
The associate was very nice and made sure we were well informed.
Lou was very helpful to my wife and I in finding the right box springs, mattress and accessories. He was knowledgeable, and very patient in answering all our questions. Weve slept on the mattress for one week now and we love it. Their prices and quality were competitive to the several other stores we visited. Give them a try I think You will be pleased.
Chase was my sales person and he is very polite and very knowledgeable.
Bernie did an amazing job helping us choose our new beds, he took the time to listen, and get exactly what we needed for this investment! Thanks!
Bernie was great in the store and the delivery was good. They definitely showed up about 1 to 2 hours earlier than originally planned. One time they were suppose to be at our house around 7:00 and they showed up at 3:00.
Very knowledgeable staff. Very helpful but did not swoop in on me as soon as I opened the door. No vulture circling as I looked at different models. The lady that works there kicks butt! She found what I needed, loaded it into my truck and tied it down with the most secure tie job Ive ever witnessed. AND SHE WAS IN HEELS! She is my new hero 😍 will definitely go back!
My experience with the Moore Mathis Sleep Center was very good. The salesman was not pushy and allowed me to take my time to decide which mattress suited me best. I ended up purchasing 3 sets. I picked 2 of them up at the warehouse and the staff there was very speedy and polite. I was in and out of there in less than 10 minutes. The 3rd set I had delivered to my mother. She said the delivery guys were kind enough to help her with the electric blanket and the bed-skirt when they set hers up.
Great service. A great shopping experience.
Kristin at the Mathis Sleep Center was very helpful and made sure we were well taken care of. Not like some sales people associated with Mathis Brothers, we got the feeling Kristin actually cared about us as customers and didnt just want to get the sale. The delivery was on time, fast and professional. We love our new mattress & recommend anyone to the Sleep Center. Make sure you ask for Kristin!
Great service, called with an appropriate delivery window to show up. The delivery guys were first class professionals, were polite and courteous. The only issue we had was a dresser drawer was sticking, so we called up Mathis who rectified that issue and will swap one out for us ASAP. On top of great service the quality of the furniture was great, which we found to be an affordable price. Our go to store for home furnishings!
The customer service was great. They showed us beds in our price range. We bought four matresses, three box frames and one motion frame. I highly recommend the Moore location and working with Simon.
Was a easy transaction and even though I had a new salesman the girl who helped me with my purchase was good and worked hard with the girl in customer service to fix the problem they upgraded and took good care of me know I bought a bed box springs and frame for granddaughter and my other granddaughter and my daughter these new salesman was great and customer service girl was excellent
I think was a disaster since the first time I tried to pick up my purchased item. My sales girl was great, but the rest of the experience was bad. The distribution center said the wrong parts were present when I tried to pick them up. Went the following week to pick up the correct items, and it was the same package and did not fit in my truck. So they said they would deliver it for me. The delivery guys came and had me take my bed apart and then they laid the two pieces of the adjustable bed down. They did not have all the hardware and the feet to complete the install. They left my master bed apart and they said they would be back that afternoon. I received a call from a service advisor to check up on how the delivery went, I explained the previous. He said he would call me back, but never did. I called at 6:40pm wondering when my bed would be complete. The supervisor told me a part was on order and they didnt know when it would come in. They said there was nothing she could do about it. Finally got a hold of someone on Saturday morning that said they found all the parts I needed to complete the delivery. Did i mention that i had my small daughter help me move that huge bed frames out of my bedroom because I needed somewhere to sleep. And I still believe the top piece of my bed is a used part. But you said you would give me free extended warranty. . They finally sent some other delivery guys that were very professional and took care of me. I have not bought from MB in a long time, now I know why I havent done so. I will not buy again from this Mathis Brothers.
My husband and I went in to check see what options there was with a Tempur-pedic clearance mattress for a spare room. The only had one option and the sales person was not able to help us as he was assisting some one else. He did point us in the right direction. For being a clearance center we had hoped that there would be a better selection. The facility was very nice and I am sure they are great if you are looking for a full price mattress, but for what we were looking for they were unable to help us.
Got amazing service when me and mom went to get mattresses.
Ashley did a great job helping us find a mattress that was right for us! We had no idea where to start. She walked us through it step by step.
Someone fraudulently used our credit card for this transaction. We did not purchase anything. Mathis Brothers need to check IDs for purchases this large.
Had a great experience purchasing our bed. Bernie was super friendly and highly recommended.
I cant say they were cheap, but the quality was at least good or better. The clerk who helped me was very knowledgeable, made a couple concessions for me where she could oh, I came away with a great mattress set they also offered financing with the time to pay at 0 interest although I just paid cash for it.
Nice but expensive
Our Sales Associate, Rick Bush, was such a great help when choosing a new bed. He helped us get the best deal possible, and we are very, very pleased with our new mattress and adjustable base.
Just wanted to say Thank You to Mathis Sleep Center Service Provider Kristen Hiller. Her customer service is OUTSTANDING. She helped us select and find a great mattress for our comfort and when we had an issue with the mattress she did not hesitate to swap the mattresses. She reflects GREAT CREDIT upon herself and the Mathis Brothers Company. I am recommending everyone to visit the Mathis Sleep Center especially to all of the Disabled Veterans. If there is one thing I can say after having an injury, comfort and quality of sleep means everything to quality of life. Please pass this on.
Excellent service, fast free delivery delivery men were very courteous and quick. Will recommend to others
Highly recommend this business if youre searching for a quality mattress at a very competitive price. I did my due diligence before purchasing from Mathis Brothers. The price is right and additional warranties and guarantees cannot be beat. Kristin was great to work with also. She knows the business and will help you find exactly what youre looking for.
We loved working with Rick. He was very knowledgeable without being pushy. We would recommend his expertise to everyone!
Went to Moore location. Fabulous service. Would highly recommend.
Salesperson was super friendly and helpful! Delivery team was amazing, fast and polite.