My wife and I had been looking for wedding rings that really suited us. We had scoured the websites of most of the jewelry stores in the state, and kept coming back to Ouray Silversmiths. After finally making it here after nearly a year, we found that the jewelry was exactly what we were looking for, and the owner was immensely helpful a helping us find rings that fit us. We could not recommend them more, they were absolutely fantastic to work with!
Was here about 2 weeks ago with my girlfriend. Wanted to find a nice gift to remember our trip. The woman was very kind and showed us around and we got a very nice mountain range ring. It looks even better in the natural sunlight. She loves it
I love Ouray Silversmith. I’ve gotten two rings from them and love them. Just recently, I needed one resized. When it was done it was so shiny and it looks brand new. Totally in love. They are always kind, patient and helpful... And I have to say I’m very grateful that they are taking the mask wearing initiative seriously. I really appreciate it very much.
I own several pieces from this place. The staff are completely courteous and extremely helpful and friendly. They make you feel like you are a part of their family and are not at all condescending. I love getting my jewelry boxes wrapped very lovingly in a bandana and placed in a sweet bag that can be recycled.We will continue to get these beautiful long-lasting little creations for many years to come.
A friend of mine fell in love with one of the mountain rings. The picture she showed me, stated the ring was $245, when I went to order the ring for her suddenly the price was going to be $475. The ring I attempted to order was the exact ring that the picture showed stating the ring was $245. My friend sent the company an email asking why the ad was so confusing and the ring wasnt the price stated. They called HER and said they would honor the price so I paid for the ring along with some bogus extra fees, the ring was $285. Great right! So we thought. The ring they sent wasnt even close to the ring in the picture. The stone was not aquamarine as the ad stated instead it was some cheap piece of glass. And the rest of the ring was obviously poorly worked. When my friend called them voicing her displeasure of what they had sent her. They told her it is what it is and to get the correct stone and the mountains fixed on the ring she received would cost more money AND the couldnt guarantee the ring in time for her ceremony. VERY DISAPPOINTED WITH THEIR CUSTOMER SERVICE AND OUT AND OUT LIES. When they respond to this review, Im absolutely positive they will attempt to make it our fault. Trust me, they false advertise and are less than experts when handcrafting gold and silver. I definitely dont recommend this company to anyone.
Where to start!! I ordered a ring that was advertised on the website for $245.00 . When you go to checkout it was over $200.00 more. I called you guys and you said sorry but your website was wrong I screen shot the post and even emailed you the confusion. Than hours later you call me back and said you would honor the price. You also said you would but in a beautiful blue aquamarine stone . I received my ring on the 10th . In a bandana. Yes a bandana lol . I called to see what could be done and was told I could send it back and not sure if it would be ready in time I need it and it would cost more money. You knew how important this was to me! I have stage 3 stomach cancer and having my ceremony on the 27th. But after you got your $ you didnt care. I took it it a high end jewelry business I was told it was very low quality of a piece of glass...I had them replace the cheap stone and replace it with a real one and finish the mountains on it that was poorly done . I have before and after pictures plus the screen shots Poor poor business . And blame your customers is no not cool. Your replays to reviews if not a 5 * rating is very unprofessional. And yes I had to pay for the repairs out of pocket.
Ouray Silversmiths is a Montrose gem! The employees are so friendly and accommodating. It was an absolute pleasure to shop with them. We purchased the Mount Sneffels pendant as a gift and it was well received. My boyfriend then surprised me with the most beautiful pair of turquoise earrings from there for the holidays. I love that they’re taking safety precautions seriously right now so they can stay open and I can continue to shop there!
Love the unique quality selection. Staff is helpful and honest.
If you are looking for something truly spectacular, one of a kind, this is the place.I have had 2 unique wedding sets and several other items custom made here. The personal care and time spent with you to design exactly what you are looking for is unsurpassed. These folks are creative and honest.I also have pieces right out of the case that I always get nice comments on when I were them.
We are very happy with our beautiful purchase that was ordered on line and came in the mail. Customers for life!
I got earrings for my mom and sister for Christmas! They are in love with it! Great craftsmanship, great quality! Will be back for sure :)
Exceptional service! Very professional, warm and kind staff. I bought this ring online while living in Texas. I purchased this San Juan mountain silhouette ring as my husband’s wedding ring because we got married in the San Juan’s. It is a perfect fit for our memories of our special private ceremony there. It has held up wonderfully, even with my hubby being a little on the destructive side with his daily work. It still shines and he gets many compliments on it regularly. I would definitely recommend Ouray Silversmiths and Jewelry for a great experience!
Ouray Silversmiths is by far the most professional and knowledgeable team I’ve encountered through the years! I love the detail and care they put into all of their beautiful creations. They have only provided superior service, and I’m proud to have a trustworthy silversmith/jeweler in our wonderful little town.
I just received “The Heart of Colorado” necklace. It is beautiful. It is one of several pieces I have gotten over the years. My husband had a custom necklace made using an elk tooth. It turned out fantastic.
Been buying jewelry for my wife from here for years.My wife came in to get a repair done and they refused her service with out wearing a mask... Despite her medical exemption.I thought I was spending my money with a local, community involved small business, but after today, felt more like doing business with communist China.We wont be shopping or spending our money here again.
In addition to crafting beautiful pieces, the artists of Ouray Silversmiths are also master craftsmen at repairs. With a huge knot in my stomach, I brought in my 150 year old rose gold wedding band to be fixed. After years of wear, it had worn through and cracked between the intaglio panels.It was impeccably repaired by the artisans at Ouray Silversmiths and reinforced invisibly on the back side. It was returned to me with a caution that the piece is very fragile between other intaglio panels and should only be worn for special occasions and not as an everyday piece of jewelry.This shop will now be my go-to site for repair of my other antique pieces; they get it!
My necklace they made from my elks ivory is absolutely amazing!
I have bought a number of pieces here over the years. Matching bracelets/ear rings, pendants and most recently an engagement ring (thank you, thank you). each one has been a work of art is durable and was reasonably priced. When we come in to visit he always cleans the ring for free it has held up for a number of years now looking like new.Josh is always courteous and goes the extra mile to put attention to detail in every piece. .
I was thoroughly impressed with their work. True craftsmanship, as to be expected in the Switzerland of America, and they were very helpful when we asked them to change a stone in my wifes ring.
Excellent Craftsmanship - I recently contacted Ouray Silversmiths about creating a custom ring with the Cimarron Mountain Range ans added a diamond in place of the Sun. They crafted me a 2-tone white and yellow gold ring with the diamond I sent them. It turned out Perfect. I highly recommend Ouray Silversmiths in Montrose. THANK YOU.
Josh is a talented silversmith, a wonderful person, a recognized business owner, and a member of the Montrose community for nearly 20 years! Hes made me several custom pieces and Ive been more than pleased with his work.I know where Ill be getting a ring for that special someone when that day arrives. I cannot sing his praises enough.
My engagement ring from Ouray Silversmiths is a beautiful example of craftsmanship and artistry. It is a perfect fit for me and I love the fact that its elegant and simple design mean that I get compliments on my ring all the time. Thank you for your amazing work.
This place is amazing. My boyfriend and I came here to look at engagement rings. They were very helpful and make custom jewelry. We will definitely be back to design our custom rings.
My husband and I were looking for new wedding bands and while on vacation stopped here. The jewelry was high quality craftsmanship and the staff were very friendly and helpful. We walked out each finding a beautiful piece for an affordable price.
We went in here hoping to get custom wedding bands and Im disappointed these people never called back after creating a work order. The guy was suppose to email me so I could send them my pictures...never recieved an email. I never even recieved a call to set up a consultation! The work we saw when we walked in was breathtaking. I know they could have possibly delivered the design we were asking for. If for some reason you couldnt do it, the least you could had done is let your potential customers know.We even called, no luck there either.Luckily we found another local jeweler that is willing to do it!
Beware! Do NOT use this jeweler!! Josh & his team are petty scammers, and have padded all of their reviews on multiple platforms with their friends.My fiance and I have had the most TERRIBLE experience with Ouray Silversmiths. My fiance surprised me with a custom gold relief mountain engagement ring, which he envisioned the design for and spent $1500 to have them make. I was thrilled when I got it--but within 2 weeks of just wearing it normally, the gold inlay started PEELING OFF & BREAKING OFF and was literally stabbing my adjacent fingers. I could not believe what HORRIBLE QUALITY the ring was--from someone who claims to be a professional jeweler.Engagement rings are supposed to be items of value that last a lifetime--thats what you pay a jeweler for. We expressed our disappointment with the ring, sent photos of the flaws, and Ouray Silversmitsh took full responsibility for the failures and asked us to send the ring back. We were expecting a refund (because, obviously, a ring that they made once that fell apart in 2 weeks... how in the world would we ever trust it to last a lifetime??). They have now had my flawed ring for months, are still refusing to give us a refund. We are completely out $1500, and I am heartbroken about not being able to get a new engagement ring from a quality jeweler.Save yourself the heartbreak and purchase your jewelry from a person who cares about doing quality work and following through with promised :( :( :(
Beautiful craftsmanship!
My husband and I got our wedding bands here. They are both beautiful and were at a really great price. I get compliments all the time.
Josh is the best silversmith in Montrose! Quality work, fair prices and AMAZING staff would not even think about going anywhere else!
Fabulous jewelry! Fabulous staff! Always a pleasure to visit this shop!
Best jeweler and best guy I know, quality workmanship and a solid a reliable reputation, just sad to see the bitter lies of someone trying to hurt his reputation
Knowledgeable and friendly staff! We are so happy with our purchase and definitely will be back!
My fiance and I picked out an engagement ring to reflect our love of the San Juan mountains and who better to have it designed by than Ouray Silversmiths? Unfortunately, after only a couple of weeks of wearing it the layers of 14k gold started separating and falling apart. Ouray Silversmiths asked us to send the ring back and took full responsibility for the failures of the ring but refuse to give us a refund. They now have the flawed ring and over $1500 from us while they hide behind the excuse of no refunds for custom work - even if the work results in a ring that isnt fit for purpose and left lacerations on my fiances finger.Update - the jewelers reasonable measures at resolving this were to fix the ring after wed asked for a refund and then try and bully us into taking it back, which given the pictures they shared (see below) to prove that it was fixed, they didnt even do correctly - not really reasonable for a engagement ring that should last a lifetime and didnt even make it a month.Nearly a year later and still no resolution - there are great jewelers in Colorado and Montrose - we would recommend Goldworks in Fort Collins, they have been a dream to work with. Its a shame that jewelers like Josh Kline and Ouray Silversmiths choose to treat customers this way.
Great customer service!! Great doing business with You! Thank you.
Beautiful detailed work, excelleng customer service and extremely affordable!!!
Jilian is amazing!! Gorgeous jewelry!
Great