The staff was wonderful. The process was smooth with continuity of care. Didn’t have to talk with a new staff member, over and over.Dr Buchanan was excellent. Wonderful manner. Easy to understand.No hard sell. I knew I needed a new prescription ( one of the main reasons I went). Couldn’t afford them today. But I will go back in a few weeks.

I had to have an eye checked to make sure things werent leading to a retinal tear. I also went ahead & also had them do a regular exam as I was overdue. This was one of the best eye exams, if not THE best (you generally only remember the bad) I have ever EVER had! Dr. Buchanan was extremely helpful, explaining everything & making sure I understood. The exam was not rushed & I felt that his geuini cared. No question was a bad question! I highly HIGHLY recommend 1 hour eye doctors!!

Horrible customer service. No interest is building or maintaining client base. Do not expect to receive care and consideration here. Was hoping to find a new long term eye doctor but will never walk through their door again.

My mom had a blood vessel burst in her eye. Although she could see fine and she was in no pain it looked absolutely horrendous! You guys were able to get my mom right in that same afternoon. You guys are always so professional and so courteous! My mother has Alzheimers and youre so very helpful! Her eyes looking much better and healing and I want to thank you for all that you guys do!

Dr Buck, what a guy I tell ya... And the staff you couldnt ask for any better! Like I had been going there for years... I swear it was my 1st time.... Ill definitely be back, if you stop in tell em TJ sent ya!!!

My Family Loves this place. We will not go anywhere else. Thank you all for an awesome job everytime@

Best ever...friendly, fast, just awesome! Thank you!

These folks are not just good at their jobs, they provide outstanding customer service.

Nice welcome and very friendly and professional assistant. They have the latest and greatest equipment to check your eye health and the doctor explained showed and explained everything clearly.

I was very impressed by the friendly staff at 1 Hour EyeDocs! Even more important was the thoroughness of my exam. I appreciated the time Dr Buckman spent explaining my results so completely. A great experience.

After my first visit I was completely satisfied. All the staff that I interacted with directly and indirectly are very professional, thorough and have exceptional people skills and go out of their way to be friendly. I am very impressed and I will continue to have all my eye health handled by the wonderful caring staff at one hour eye docs.

Doc is thorough. Explains exactly how to take an eye exam and get your prescription exactly how you need it done so you don’t walk out with something that is improper for your needs.

Today was the exam of the 4th member of my family in the last month or so. I’ve been to 3 out of 4 of them. We all had positive experiences. The assistants were all friendly and professional .My kids felt comfortable right away. They explained everything so clearly as we went along. It seemed efficient and warm. Then we met the Doctor. His personality and expertise were outstanding. He also was a very excellent communicator. He made my kids smile and explained things well. I would highly recommend this place.

Everyone treated us with the most kindness! I would definitely recommend this practice.

Great experience wonderful customer service! They were so helpful from explaining all steps of the exam and any issues, to helping me pick out the best glasses for my face. Love this place!

Diligent and to the point. I was in and out fast with almost same day glasses but I have strong lenses and had a late appointment Techs and staff friendly and thorough. Definitely recommend these guys! Eye Doc super helpful and informative!

Best eye doctor Ive ever had. Denver Dr Buck for close to 15 years and have had nothing but great experiences. You want a good exam with fast friendly service and staff that actually cares about what theyre doing this is the place for you

The office staff were very helpful and did their job well. The Optometrist was rude and I was not impressed with how he treated my daughter. He was annoyed with her responses and did not explain what he wanted from her. After him being frustrated with my daughter for most of the exam he finally took a minute to explain to her what he was doing and what he wanted from her. He does not work well, at least with my child and I will not go back to him. He knew what he was doing but my daughter did not need an adult being so rude to her for no reason. I was close to leaving the exam but I knew she needed glasses to help her at school so we finished the exam.

Dr Buchanans office staff are very friendly and helpful. I had issues with my glasses being hard to see thru. Makinsey, the lab lead remade my lens twice.. Kim, the office manager had me come back in even after a year to see if they could figure out what was wrong. Trial and error they retested my eyesand reordered lenses for me to replace in my 3 set if glasses I had. It is amazing how well I can see out of the new lenses. They worked til they figured it out for me. Thank you 1 hr eye doc!!! Barbara Romero

A very nice place to go to have your eyes checked as the doctor is very caring and really likes to make sure that you can see better once you leave. If you have any problems he welcomes you back so he can get them taken care of! His office personnel is very friendly and makes you feel very comfortable. I will be going back to see him next year!

Quick visit! Friendly dr and staff

Excellent place, made my glasses fast they are perfect, everything same day. I really appreciate them being so timely.

Clean facility. Friendly staff. Amazing exam. Dr. took lots of time to explain everything, was professional with a great sense of humor.Highly recommend!

I have not had my eyes checked in over 30 yrs and was kinda nervous. The office girls were wonderful especially Jailene and Kim !!! Dr Buck was very professional and pleasant as was his assistant !! I came back and picked my glasses up same day and am very pleased with them too . I will refer all my friends and family to Dr Buck and his wonderful, professional friendly staff !!!

One Hour Docs is a great place for both eye exams and eyewear. Dr. Buck is always professional, personable, and no nonsense. His staff strives to do the same. It’s apparent to me, Dr. Buck stays current with technology.

Place is a joke. Actual doc was nice and decent at his job but was running around between other people doing half od the exam and mine hopefully was hungover. Wildly incompetent. I had to correct them on my axis which was put in wrong luckily I assumed it hadnt changed massively from my last prescription or would have gotten then wrong prescription. Now when they fit me for contacts they didnt have -3.75 just 3.50 and 4.00 so they gave me the -4.00 for the first pair. But our gal who was again terrible at her job gave me -4.00 and that is what I am stuck with until my next exam. Avoid this nightmare of an office at all cost. They cut corners and give you a fast food experience. Quick easy lacks quality in so so many ways

Dr. Buchanan is very thorough, informative and considerate of his patients needs. His staff are very professional, helpful and supportive. Wonderful place!

The staff at 1 Hour EyeDocs is always courteous, friendly and efficient. I have never had to wait more than a few minutes beyond the scheduled appointment time. The waiting area and examination areas are always clean and tidy. Dr. Buck always takes the time necessary to explain details of exam findings and Im always confident that I am getting the best eye care from a knowledgeable and caring professional.

Had the most amazing experience at our appointment last week. Everyone was so patient with my children and knowledgeable. They were able to make my sons glasses and have them ready by the time I left town. Fantastic service!!

Great friendly staff. Dr. Buchanan was knowledgeable and a good communicator. Staff was able to make my glasses the same day. Not possible for all prescriptions but I was lucky and made the cutoff for those that must me sent out. Going back and would recommend their services.

The ladies there are so amazing! They always go above and beyond what I would expect. I have a 7 year old boy who seems to go through frames every other month! They made my whole month!! At the drop of a dime, they always seem to figure it out for us. Thank you ladies! Youre truly appreciated!

They were so friendly and explained everything so well!! Never once did I feel uncomfortable

Highly recommend this convenient office with friendly staff. Doctor Buck really explains well during the process so that you can be confident in having your eyes cared for properly!

Had another great eye exam with Dr Buck!!As always he and his staff arethorough cordialcaring and efficient!! A professional office!!

One of most friendly and through offices that I have visited. All the employees demonstrate great care and concern. The Dr. is a great guy and is very co!plete in his analysis of my eyes. Best eye Doc I have ever visited and been cared for by. I always look forward to my time there,

Dr Buck is the best!! Ive been going to him for 15 years now. Great staff and hes very good at explaining everything to patients and keeping your eyes healthy.

Was above and beyond my expectations they were genuinely concerned about my prescription and made sure that it was right and refused payment for the new exams. I will only go back to 1 HOUR EYE DOC. WILL RECOMMEND THEM TO ALL MY FRIENDS WHO NEED NEW GLASSES. I ORDERED FROM A COMPANY ON LINE. THEY STILL TREATED ME RIGHT.

Always look forward to my yearly check with Dr Buchanan and his staff. Office atmosphere from the moment I walked in was friendly and helpful. Equipment they use is fast, detailed, accurate. Dr Buchanan reviews the tests, does a check using familiar equipment most of us know. Explains in easy to understand language. In a tone that relaxes you. Recommend his office to everyone.Randy Bursk RetiredUsairways/American Airlines Pilot since 1986.

Fast, curtious, friendly, value was 5 out of 10.

I had a wonderful experience here and I certainly found my new eye doctor! I felt very comfortable and well taken care of. The doctor answered all of my questions and the ladies up front were great!

I was traveling from out-of-state and stopped in today to see if they could fix my prescription sunglass frames, which the lens had fallen out of again. Not only did they do it while I waited (maybe 20 min.), but they did it for free. Thats excellent and fast service!

Miriam assisted me from the moment I walked in the door, with eye exam, choosing frames and lenses—she was amazingly helpful and professional.

Hayden loves her new glasses, thank you so much

Awesome office. All the ladies are great to work with. Dr buck explains everything well, but with a sense of humor

Very informative visit. Dr explained everything very well. Good appointment. Will use him again for sure.

As a 1st time patient felt totally uncomfortable

Great customer service in the front. My kids enjoyed the exams and it was fast

Great experience. Friendly staff. No pressure to buy glasses.

The staff was efficient and professional explaining each test to me beforehand. The doctor was equally professional and knowledgable. Will recommend to my friends.

Dr Buck is an intelligent and caring person who took time to explain the various tests and results to me. His equipment is all state-of-the-art, and the staff is well trained and friendly. They really did build a great pair of prescription glasses for me in a little over an hour.FOLLOW UP: While I maintain the above is all true, they didnt honor warranty work and the invoices they sent were shockingly high. About $800 for an exam and a pair of glasses. I switched to an ophthalmologist (MD) for service as good or better with lower prices.

Friendly, knowledgeable staff. Common sense approach to shop and exam layout. Definitely would recommend.

This Place is where to go. The girls are Amazing, and Dr. Buck is Awesome. I had a Blast

The best eye team ever!!! Dr. Buck is a total babe! I mean he is quite young but very smart! Never mind - do yourself a favor and come to 1 Hour Eye Docs!

Great service from out of state on vacation and they got me right in!

This was my 16 year old daughter’s first eye exam. We chose 1 Hour Eyedocs because my Husband and my middle daughter have had such great care with Dr. Buck and his team. We were the first appointment for the day, we were welcomed upon arrival and treated like a good friend. From start to finish the experience was great. The thoroughness, attention to detail that was exhibited was so nice to see. Dr. Buck explained the whole process of the exam to my daughter and gave her great detail of what was going on with her vision. She did end up needing glasses, the lovely young lady at the counter that processed our order for glasses, was so sweet to my daughter. She had great patience and understanding towards what she was looking for. The whole staff that we encountered were so kind, compassionate and showed us care in our visit. Thank you!Sincerely,Angie Bridges

My appointment was great ! They were very pleasant and thorough. I was very pleased with the whole process and the people!!!

Hands down the best eye doctor appointment I ever had. Professional and informative. Needed a new eye doctor because my other eye doctor was not that great and my eyes were having issues. Couple minutes with the Doc and my problems were fixed. On top of that Im a big fan of customer service thank you Laura, Teresa, Miriam, Susan and Mackenzie for giving me the best customer service Ive ever had in a doctors office. This place came recommended to me and after visiting I would recommend it to my friends.

Dr. BUCK is the best! He takes extra time and asks lots of questions! He also has a wonderful staff!

Fast, professional, personable and affordable — doesn’t get much better than that! Thanks for hooking me up with THE MOST comfortable contacts I’ve ever worn!

Dr. Buck was great and he explained things about my eyes in words that I could understand. He was wonderful, give him a try, you won’t be disappointed!

Eye Doctor is friendly and remember me from a year ago staff is helpful

Went in today to get my eye exam really pleased with how friendly and nice the staff is they made it super easy picking out some glasses. Absolutely recommend 😎

Dr Buck is professional and takes the time to answer questions - staff are happy and helpful too!!!

Very professional and thoughtful. Thank you

Got checked right it and it went quick from there. Fast and efficient is the best way to describe it. They answered all my questions honestly. I will definitely be going back.

Dr. Buchanan has such a great personality and makes good analogies that helped me understand concepts that are not in my wheelhouse. His staff is friendly and helped a new glasses wearer comfortable in my choices.Im very happy that he is practicing in Montrose again.

My glasses broke and they fit me right into the schedule The eye exams and testing was excellent and the customer service and was awesome they helped me pick out a new pair of glasses so Im back in business!

The staff was so helpful and patient with me! And even got me in for a last minute contact exam. Dr. Buchanan was also very helpful. He has definitely been the best optometrist experience of my adult life!! I HIGHLY recommend 1 Hour Eye Docs!!!!

Unfortunately we did not have a great experience here. Their website specifically states that they accept our insurance, but we found later (after we got a huge bill!) that they do not accept our insurance. We even asked at time of service. We feel that their office staff was not clear and upfront with us about how the insurance works.

Friendly staff! everyone was professional and helpful. Never felt rushed or pushed to buy frames or lenses. I love my new glasses!

Had to get my glasses readjusted and stopped into 1 Hour. Very very excellent staff. Took the time to make sure you were happy when you left.

Always the best. Fast friendly staff from the front to Dr. Buck. Very professional and diligent personnel who are all so kind and pleasant with state of the art equipment too.

My frames were broken into little pieces for my sunglasses. I walked in and asked the kind ladies at the front desk if they could help me fit my lenses into new frames. Theresa chimed in *We can try!* She took the time to help me and will be a return customer because of my wonderful experience!!

WARNING WARNING WARNING WARNINGCompletely rude staff, very mouthy, worst experience ever, Would never recommend these people, paid for an eye exam told they would order contacts and the contacts never showed up. Way overpriced, Manager has no business skills she was very rude disrespectful and has no business working with customers or the public she seems old and grouchy and doesn’t want to deal with anybody.. Please do not waste your time or your money at this business.. they’re in it for the money and not for the patient. Highly highly do NOT recommend you going to these people. RUDE RUDE RUDE they should be ashamed of themselves, if I was that doctor I would hire new staff. They will no longer be taking my money. So please Be cautious about 1 hour eye doc!!!!!!!

DR. BUCK is great as usual

Understanding staff and we have confidence in the Dr. Thank you for caring

Went here because its so hard to see my ophthalmologist, great that they use the imaging instead of dilating your eyes. Didnt need glasses so cant comment on that. Dr. Buck takes time with you and gives you choices.UPDATE: Went back since I thought I needed new glasses or cataracts bothering me. Dr. Buck confirmed that it was my cataracts and that getting a new prescription would be a waste of money. Dr. Buck recommended a surgeon who was great. Had follow up with Dr. Buck and am going to get glasses for my astigmatism. My choice ($$) not to have the kind of surgery that could have corrected that.

NOT a source for glass lens. Waited 4 weeks for 2 incorrect pairs with one being wrong prescription and other incorrect photo grey. Only option was to wait another 4 weeks or refund. Took refund and shopped elsewhere. At the other optometrist I received correct 2 pairs of glasses in 2 weeks and at a lesser cost. Dr Buck does do a good job with exams or would have rated lower

Professional and knowledgeable. Quality service and good customer service! Not pushy selling frames etc...enjoyed my visit and will bring my kids in next.

The employees and doctors are super awesome! Great selection of frames. My glasses were ready in less than an hour. Will recommend to all my friends.

Wonderful employees, everyone was super nice! Crazy affordable and very knowledgeable. Great place.

Dr Buck was personable and extremely helpful! I was able to get in for an appointment the same week I called which was a huge plus!!!

The Doctor and Staff are friendly and very caring. The Doctor truly listens to you and makes the best recommendation also specializes in Dry Eyes.

Best place in town

Lost my glasses and needed a new pair quick. The pair I lost were genuine glass, not plastic. I really liked the pair I lost because I could see very clearly and they wiped off very easily when dirty. My experience in the office was fine, very professional service, modern equipment and I did get the glasses in about 1 hour. So all went well until I started using these glasses. THEY WERE HORRIBLE! I could only see clearly through the center of the lenses. When looking slightly right or left through the lenses it was very blurry and made it hard to drive. Lots of glare and if I looked at a bright star at night, it looked like it had a tail so the glasses were not nearly as clear as my lost pair. Worse of all when trying to clean them they never quite clean up properly using the blue/green cleaning cloth that say 1 hour eyedocs on them. They always look foggy and never clear, upon closer inspection I realized they were PLASTIC lenses. I brought them back and talked to a lady about the problems I was having, she showed me a list of lenses options and explained that the next model up included a glare coating and suggested this would solve the problem. I explicitly remember asking if the next model up were glass explaining that I dont want to ever get plastic lenses again. She assured me they would be glass. It was at the end of the next day when they were ready. When I picked them up I should have made sure they were glass but they were closing so I was in a hurry. THEY ARE PLASTIC LENSES AGAIN. They charged me over $100 extra for these lenses and charged my credit card. I ended up paying $250+ for these horrible glasses that DO NOT clean up properly and scratch very easily. I only paid $170 for the glass pair I lost so I consider this a complete rip off for vastly inferior glasses. I am mostly upset that I was assured I would be getting genuine glass lenses but did not. I think they definitely try to get as much money they can for cheap, inferior lenses.

Would definitely recommend, great staff super friendly, love the variety of glasses that they have. Also took my son for his first visit and they were so patient with him he was a bit scared and they worked with him. We will for shure be back.

Lowering my rating after my prescription was screwed up and they werent willing to make it right afterwards! Talked to 2 co-workers and they both had the same problem recently! Dr. Buchanan was great, nothing bad to say about him. I am extremely frustrated that I spent $400 at their store and didnt get the lenses I was quoted for in the first place!

Excellent service. Very professional but a fun place to get an eye axam and new glasses!

Update 2019: Although the last optometrist was excellent and I was quite satisfied, my last appointment was very disappointing. It was a different optometrist and the prescription is so far off that I cant see clearly at all with these glasses. I paid $300 just for the lenses. Because I live 2 hours away and have multiple jobs, I really couldnt get back within the 30 days to redo the prescription. Having said this, I had told the optometrist after the exam, that I couldnt see or read any of the letters on the screen, that the prescription was wrong and we needed to redo but apparently he was also pressed for time and couldnt correct it then and there. So unfortunately, this is the last time I will ever go to One Hour EyeDocs. One of their better optometrists has moved to Walmart in Montrose and Ill try that next time as I cant afford to waste another $300. On a positive note, the staff was quite friendly and helpful

I will recommend you to anyone!

Both my wife and my mother have gone here and had very poor experiences. My wife had injured her eye, and when we initially went to Joanna we had a great experience, but the follow up visit with Dr. B was at good at all. He was very aggressive when removing my wife’s contact lens and was very short and uninformative.My mom went in to get new glasses, and with Joanna got a very well adjusted prescription, and Joanna even caught a serious issue that no one had noticed before. However rather than bill my mother the $95 deal for the prescription, they said they’d try to run it through her insurance. They found that the insurance wouldn’t accept the visit (a few days later) and then tried to bill my mom $175 for the visit because the $95 deal only works if you pay the day of. After some negotiation they came down to the $95 price, but it felt a little deceptive.Then my mom went back for a follow up visit, and when she had questions for Dr. B he was very curt and told her they weren’t there to discos her questions.The short version: Joanna is great, but you can see her at the office at walmart. Avoid Dr. B if you can.

Very courteous and professional care at 1 Hour EyeDocs

People not wearingmasks. Very uncomfortable

I Love Dr. BUCK he is Awesome! The only eye doc I will refer to is! 100% Satisfied!

The energy is so great here! Amazing customer service ♡

Fantastic experience front to back. Everyone was friendly and knowledgeable.

On time, competent exam. I trust this man and this team.

Dr. Is good but staff is inexperienced. I will not recommend to anyone.

Dr. Buck is very thorough with his eye exams! Great staff and great customer service!

Great staff my lenses feel better than I knew they could I can see like a eagle Dr.Buck was awesome highly recommend this place