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JCPenney
3400 S Rio Grande Ave, Montrose, CO 81401, United States
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JCPenney
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Je
Review №1

The store is in the process of liquidation and every thing in the store is around 50 to 60 percent off. They are even selling the shelving and almost all of the stands products are on. Me and my wife were able to get a mattress cover and bed sheet set for under 50 dollars brand new!!

Ma
Review №2

I had several house-hold items that needed to be replaced. The sales associate in home goods was very helpful, she made great suggestions that were very thoughtful, which gave me options. It was an enjoyable experience, during the Christmas rush.

S.
Review №3

Went looking for some light weight big n tall pants and was only met with heavy weight material in the big n tall section. Yet all the other areas had light weight golf shorts and pants. Guess us big guys dont need light weight

E
Review №4

Sadly the Montrose location is closing, but there was some good deals there at the time.

LE
Review №5

Everything was 50% or more off due to the closing, clothes were nice and cheap. Only problum was there was no exchanges or returns.

Sa
Review №6

The store is always clean including the bathrooms. The staff is usually pretty friendly. Nice selection of clothed. They tend to have really good sales on quality products. The shoes I will say are a bit expensive compared to some other stores so I only buy them when they are on sale.Keep an eye out some of the clearance sales can get you some shirts for only 3 dollars :).All in all I love this store and go there every couple of months and come out a happy shopper.

SC
Review №7

Very clean!!! Nicely merchandised, very friendly and attentive staff. I love the diversity of the merchandise, I buy only JCP towels they are the best!!Online is great too; easy order and pick up at store. Meanwhile I always seem to find another item in-store that I add to my shopping!!

Ro
Review №8

Got some great deals, nice staff. First time shopper in over 20 years otherwise.

Cl
Review №9

The store didnt have much of a selection. The clerk did her best to help us. We ended up buying a pair of mens gloves for my wife to wear.

Sh
Review №10

I am going to miss this store i love Penneys

Ch
Review №11

Hearing a supervisor lecture an employee about helping customers find items while I literally walk back and forth in front of them searching for wide legged jeans (which are currently being advertised on TV). All the while being completely ignored by both was insulting! As soon as their conversation ended I turned to ask for help, but just like that they were both gone. Finally I found the employee who took me to where she thought they were. Then she went to ask for help. I was then told by the same supervisor that they just cant keep every item in stock. Excuses after being ignored was just more insulting! If I wanted to shop on line I would do that from home.

Ra
Review №12

Same quality as youd expect from Pennys. Got great deals for Christmas and the cashier was very friendly. Gave me a veteran discount as well after I proved I was a vet..

Ed
Review №13

Found what I was looking for. Decent selection of flannel shirts. I wish Penneys hadnt closed the store in Longmont CO.

Ju
Review №14

I have to say, 10-15 years ago this place was great...Their Big and Tall section has junk in it now...Bring back some nice Izods and I might buy again....

br
Review №15

Went in on Friday to get information on the salon and the front desk said they close whenever it isn’t busy. It was 4:30 and online it said they closed at 5. Called on Saturday at 10 when they opened and again no one was at the salon. Called numerous times and no one ever answered. Pretty sad that people don’t show up when they say they are going to. Do not recommend visiting here.

G
Review №16

Relatively nice and updated JC Penney store. They have nice selections in their mens and womens fashion, housewares, and kitchenware departments. Their sale and clearance prices are usually quite reasonable. My experience with their customer service and wait times have been good -- even during Black Friday.

Sa
Review №17

Nice store. LOVE the discounts just wish they would do it on appliances, like they have on clothes. Staff is helpful and polite.

Di
Review №18

Penneys has some great sales and the staff was very helpful.

Co
Review №19

Awesome as always! I love our Pennys out here in Montrose!!!

Sa
Review №20

Pries marked up to full price than marked down by 20-40%. Paying more than you would have if they were not closing down

Sh
Review №21

Can always find what I need

An
Review №22

Decent place to go shopping. No complaints about that. Wouldnt say I have got the best help here though. I also had many friends work here and tell me about the management and say they didnt enjoy working here. As far as shopping, it is like every other JCPenny, so your shopping will get done in a decent environment.

Ro
Review №23

This is an excellent JC Penney. Super clean, well organized, excellent customer service...I highly recommend it.

Mi
Review №24

I was very impressed with the staff, very helpful. And the variety. Had a great experience shopping here.

Re
Review №25

Great deals, helpful/caring staff, the cleanliness of this store is wonderful! Evie the manger who has been there forever is the best manager to deal with and is very knowledgeable :) Glad she is apart of this store because she knows the entire store and can help anyone!

Vi
Review №26

Sales associate Connie was the best, so helpful and friendly

Ro
Review №27

They are closing. Not too much left to buy.

Sa
Review №28

I really enjoy this store and the fact that it is so spacious, which makes shopping much more relaxing. And I love all the sales!

St
Review №29

Nice experience from an older male trying to decorate a bathroom. Location well off highway and not easy to discover. Penneys, Target, etc. need a highway carrot to attract traffic.

Mi
Review №30

Very Good Deals Going On For All The Family, From Kids, Dads, Moms. 2 Thunbs Up

Sa
Review №31

Alcy checked on me and made sure I was doing ok then helped me check out

Ju
Review №32

They are having going out of business sales but the prices are still really high

Jo
Review №33

Good store. Staple of Montrose

Bu
Review №34

Very helpful, however they have rearranged the store and it doesnt glow well.

To
Review №35

Great clothing selection, good prices, need to work on having adequate staffing and customer service skills.

Na
Review №36

I like shopping at JCPenny good prices

Br
Review №37

Glad to have a higher end clothing source in Montrose.

Ky
Review №38

Nice stuff. A bit pricey but not bad if you wait for a sale.

Ed
Review №39

Going out of business and not much to find

Ru
Review №40

Going out of business, some good deals

Ro
Review №41

Tough to find an associate on the floor in housewares and to pickup online orders. Very attentive when he arrived.

B
Review №42

Typical JC Penny. Didnt have a whole lot of options for boys clothes. Bought a $85 jacket for my son, they wouldnt give it back... only $16... not happy.

Te
Review №43

Amazing staff so curtious and kind.

Ch
Review №44

Always friendly niceSelection for my style somewhat limited

Ka
Review №45

There is a sephora, and you can buy adult/kids clothes + shoes, so kind of a one stop shop.

T.
Review №46

Connie is awesome in knowledge of all store products & procedures

Jo
Review №47

Good place to get underwear.

Pa
Review №48

Love doing here.. they always have great deals

He
Review №49

It was fine need bigger sizes in womens at least 20w-24w

As
Review №50

My fiance got my engagement ring from JcPenny. Sad to say, i needed to get it resized and when i got it back, it turned my finger black!!! My 200$ ring was a FAKE!!!! When i took it back, the manager had the nerve to tell us that the factory uses sterling steel coating. Ummmm what?! Not happy with it. My 50$ promise ring from walmart has never done that. Very disappointed in everything.

Ka
Review №51

Love Pennys. They are always first with new styles. Hope they stay in Business

za
Review №52

Good store, lots to offer for last minute Christmas presents

Re
Review №53

My wife and I really like JCPenney we shop in there a lot!

Ti
Review №54

Its a great place to shop sales. Everythings on sale, lol!

Je
Review №55

Keep perspective if you are more familiar with bigger stores.

Mr
Review №56

Quick easy in/out

Ja
Review №57

Not my kind of place, didnt have mens work pants my size

Kr
Review №58

Always a great shopping experience. Always organized

We
Review №59

For a smaller store, they have a great selection of items.

OB
Review №60

Store is clean and staff is helpful. Always great deals.

Pa
Review №61

Great deals, and awesome products!

13
Review №62

Bigger store than Grand Junction, snd nicer.

El
Review №63

I love JCPenney clothes, and house hold good very much, there hi quality and last.

Sa
Review №64

They has what we needed and the service was great.

Do
Review №65

Friendly and helpful staff with a great selection of clothing for the whole family.

Jo
Review №66

Very helpful staff.

Ma
Review №67

The customer service is great. The products are not as good of quality as they were years ago.

Me
Review №68

The BEST customer service ever!

Su
Review №69

Fair prices, good selection.

Tu
Review №70

Fast and good customer service

Al
Review №71

Nice place to shop

Ma
Review №72

Needs to get read of old stuff. To much stuff, crowded.

As
Review №73

Staff is polite- they are willing to help, but will also let you shop in peace. Departments are not well marked at all.

Ch
Review №74

Iove it nice store nice clothes

M
Review №75

Its a JC Penney. New workers for the holidays at registers, took a little longer.

Te
Review №76

Found what I wanted.

co
Review №77

They were very helpful

As
Review №78

Very clean inside and organized.

Sh
Review №79

Went to montrose JCPenney they didn’t have anything sized right or in the right places and every employee I went to for help turned me away

Aj
Review №80

The signs for the prices are confusing and they even argue with you about it

Br
Review №81

Over priced unless you buy clearance items

Sc
Review №82

Always have something your looking for and always some kind of sale

Gi
Review №83

I love Sephora products.

Je
Review №84

Couldnt find a lot of sizes in the styles I wanted be it shoes, shirts, and pants

fl
Review №85

My cashier lady in jewelry was awesome

He
Review №86

These people are helpful and efficient.

Ru
Review №87

It was hard to find someone nice enough to help you.

Va
Review №88

Nice place to shop for school.

Di
Review №89

Very good and has a good selection.

ja
Review №90

Wish in store had more Jean options.

Ci
Review №91

JAMIE, was the stylist and she was great!

Em
Review №92

Staff is always nice, cheerful and helpful

De
Review №93

They have good sales

Ta
Review №94

I think this store is okay. Most everything in there IMO is overpriced. A lot of the sales especially on jeans you can pay cheaper regular prices at a Walmart or Target.

Da
Review №95

Good prices for its clothes

Ry
Review №96

It was a nice store but the staff member I spoke with wasnt very knowledgeable in her area as far as merchandise and were things were located in the store

Ra
Review №97

Some good deals

Da
Review №98

Great mystery sale

Ba
Review №99

Nice Penneys

t
Review №100

👍

Information
16 Photos
100 Comments
4 Rating
  • Address:3400 S Rio Grande Ave, Montrose, CO 81401, United States
  • Site:https://stores.jcpenney.com/co/montrose/clothing-stores-montrose-co-2932.html
  • Phone:+1 970-249-1988
Categories
  • Clothing store
  • Department store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:5AM–10PM
  • Friday:8AM–9PM
  • Saturday:12–6PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Public restroom:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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