Marvin was amazing during our experience. Very personable and funny. Thank you for all the assistance.

Ask for Billy Baxter for your sales person. Hes outstanding. The reason I rate 3 stars is because getting ahold of the service department is next to impossible without physically going in there.

Thanks once again to owner Wes, sales rep Brody, Guillermo in F&I and Kameron in service for making another fun and easy experience at MFN. Everyones experiences are always different, especially at car dealers. MFN will strive to make your experience as best as they can. Traded our 2016 F250 for 2020 F350. For anyone wondering....very very different trucks from fit, feel and finish to everything, especially everything under the hood. Wow. Youd never think a truck this size could get down the road like it does. The 2016 was strong, but this 2020 is much stronger.

Great customer service, friendly. My husband traded on our Ford truck for a newer model. Way to go😀😀👍👍👍

I took my car in last week, they said they would call me with the details. Never heard from them then I called back yesterday and the reception lady said oh Ive been so busy I never got back to tou..The parts should be in today on ups..so I waited till today about 11:30 .I called back once again she got my name wrong then put me me on hold and the other lady lady said oh done..The car they lent me to drive was dirty inside and out. And hardly no gas..not happy, and Im hoping the parts were installed better then the customer service. Not happy will not return

Its was amazing I truly expect customer service and they delivered the goods highly recommend Ford

Saturday morning and its pretty quiet. Waiting for my car to have the oil changed and a couple minor other things done. The lady at the service desk was very friendly and had great customer service!

Under staffed. Takes a long time for services. Like most dealerships not many cars available. Service needs to be more prompt answering calls

Horrible service center. I have had so many issues with these folks that I will never purchase a Ford again in my lifetime. They have given wrong quotes on items and said one project would take 8 hours when it ended being about 2 weeks so to mechanic error. I wrote a letter to the owner who promised he would look into this and get back to me. Surprise surprise never heard from him again. Save yourself a headache and by a Dodge.

I had a lot of questions for the salesman concerning the new 2020 f-150s four-wheel drive. He did a fine job and answering all my questions. Recommend you give him a visit if youre looking.

Brody was a great help in our truck purchase. He was very responsive throughout the purchase and even after has keep in touch to insure that we are doing well and not having any issues. He adds to the terrific service we have come to expect from the montrose ford team.

These folks really helped us out. We were on vacation and the rental van we were using lost a wheel. They got the van back up on the road earlier than expected. Were from it of town, but Id use them again if we were in the area.

Jason Nisley was the dealer I was working with, and I cant say enough kind words about him. He was attentive and gave me tons of wonderful information about various vehicles that could meet my needs. I so appreciate all of the time and effort he put in to helping me find a car. He is friendly and goes above and beyond to make the process comfortable, easy and enjoyable. Thank you Montrose Ford Nissan and Jason Nisley!

Marvin is awesome he knows it all

Had terrible car buying experience in 2005. Was taking my Ford chassis motorhome for annual oil changes but they have stopped that. Oh well.

I went there for a vehicle recall. Professional and courteous service. They were fast, and the shuttle driver willingly took me to the store and picked me back up. He was very customer service oriented, personable and provided good conversation and very friendly service. He ended the trip with a hand shake, which you dont find such professionalism much anymore. Highly recommend this dealership.

Always get great sales and service at a fair price!

Brody was very patient as we looked at several different types of vehicles. He did not push us towards a vehicle we did not feel comfortable with. He seemed knowledgeable in the Ford product and gave us several options. However, he does need more candy in his candy dish on his desk! Thank you Brody for helping us make a good decision on a great vehicle! The service department picked up our vehicle from our home and delivered it back in the same day. I am impressed with the friendliness of the staff and efficiency of the service department.

I don’t usually buy vehicles from a dealership. As an engineer and vehicle owner/ maintainer/ repairer for over 60 years, I prefer to buy 2-3 year old second-hand cars directly from the original owner, confidant that I can spot and avoid any serious mechanical problems. This time, however, a deer collision disrupted my planned schedule for replacing the current model, and I couldn’t find anything suitable in the usual roadside lots and online lists. So I was forced to consider the dealership inventories. I was dreading the encounters with the “usual” used car salesmen, and so was pleasantly surprised by my encounter with Brody Highland and the Ford / Nissan dealership in Montrose. Brody was very low-key and patient. We drove 5 or 6 cars on their lot, and he was knowledgeable about them all, whether they were Ford models or not. When it came to the $$, he provided good advice on which prices were firm and which had wiggle room. When I proved indecisive about the choices on the lot, he went the extra mile and found another car that was still being prepared for sale. It turned out to be the one I wanted. He then took me through the paperwork blizzard involved in buying from a dealership, and made the whole experience as pleasant as possible. I recommend Brody Highland and the Ford/Nissan dealership in Montrose, especially to those with less experience in buying used cars.

I love their service department

We loved the people and vehicles here so much, after we bought my husbands new truck we decided to buy a SUV for me. I love it. Very nice! BRODY IS AN EXCELLENT salesman. Then we were able to work with Wild Bill. They both went above and beyond. We also had them put a sliding 5th wheel hitch in. The service people were very helpful and professional. They all deserve more than a 5 star. I will recommend them to anyone. To top it off, we received a very nice note from Wesley Abbott. Hes an executive manager. He thanked us for our purchases. Wonderful, professional. Anyone would love to buy a vehicle from them.

Got a good price for my used car but they didnt take out ANY taxes. Which cost me $700 more then what my title and tags should have. And they sold me a vehicle that had a very serious safety issue, which they knew about. Even Ford itself said they should have fixed it before letting it leave the lot. Be very careful with any dealership in Montrose!!

Scott and Melissa were amazing. They got us into the perfect car for our family at the right price. Guillermo worked hard to get us the best rate and term for our loan. Everybody was friendly, quick, and personable. We will definitely be back for our next vehicle!

Great people, trying hard to get what we need done

I purchased a truck from Brody at Montrose Ford this Spring and the whole experience was fantastic. This was my first time purchasing from a dealership and Brody and the staff at Montrose Ford were professional, thoughtful and patient throughout the process. The communication, follow up, and attention to detail were exemplary. Thank you!!

I purchased 2 vehicles from Montrose Ford Nissan over the last year and had a great experience both times. Brody was my salesman. If you are looking for a fun, honest straight shooting salesman, Brody is your guy!

Great place! You wont find a better place to buy, service and keep your car on the road or get you into something that will. The customer service here is hands down

People wear their masks and very friendly

I drive from Grand Junction to Montrose to deal with these guys. They are very friendly and easy to work with. I’ve purchased several newer used vehicles from them and they always find what I want if I ask. Ask for Eric. Great folks down there.

Love these guys, very good service and prices. Brody was very patient and helpful. Would highly reccommend Montrose ford

I love Montrose Ford. I have bought two vehicles from them and have always been treated respectfully and like I am a valued customer. I also have my service and maintenance done up there and they have been exceptional. I drive close to 3 hours to have that done. It is worth the drive to me. I highly recommend them to anyone.

Erik made our purchase of a new ford escape the best buying experience ever. It felt like we were hanging out with an old friend. we werent expecting to drive our new suv home on the same day we purchased it,so our trade in was loaded with our camping equipment. No problem, Erik helped us transfer it to the new vehicle!Thanks a lot Erik for making a good day better.Dick and Teri Brown.

Great customer service my daughter loves her car

I have bought a couple vehicles from this dealership and have been VERY PLEASED. I personally (recently) have bought a used f150. Talk about immaculate!Did business in sales with BILLY.If youre planning a deal for a new/used car...I HIGHLY suggest it be with this young gentleman. He was not just professional, but...Informative on almost any make/model (if he doesnt know;hell find out in about 2 minutes), friendly, up to date on whatever is on that lot, honest (good deal or maybe not): never had a dealership do that, notices your needs as well......quite comical. We had fun!Dont hear that very often coming out of a car dealership.This is a very honest establishment!HIGHLY SUGGEST!

Ive done business with the same sales man for 20 years and wont go anywhere else. Scott and Melissa are the best. The service department is super to. You have always treated me great. This is the 5th truck/vehicle Ive bought from you. Thank you for again a wonderful experience.

Great service department, we had an oil change and other service. We made an appointment and they were ready and got us out on time. Nice waiting area. 2nd time we have used them as we travelled through the area on summer vacation.

Searching for a good quality used work vehicle can be challenging for a small business but Erik Eckman has gone out of his way on several occasions keeping me up to date on vehicles that he believes would be beneficial for our company down in Telluride. A pleasure and he definitely comes highly recommended by me!

Excellent customer service, Eric Eckman (one of the sales men). Is professional and really cares about treating a customer right. I would highly recommend going to Montrose Ford and Nissan, definitely make sure you ask for Eric Eckman for any questions or help on getting set up with a car.

My son bought a used Blazer two weeks ago (Feb 2016). Within two days the transmission went out. He called the dealership they never got back to him. After spending $2,200 to put in a new transmission, he went to the doctor and the Blazer wouldnt start. It is siting in front of the urgent care center as we speak. Pretty tough to get to work the next day - I guess he will walk. He is young and doesnt have a lot of money so going to work is vital. So I guess he will tow it and have to put more money into it. Good job Ford selling a clunker to a kid that needs reliable transportation to work. Safe to say, no one in my family (and I have a big one) will buy anything from this dealership. Poor business.

Terrible website, search filters dont work. If you cant build a website youre not working on my car or selling me anything.

The folks over at Montrose Ford have always treated us right! We’ve purchased multiple trucks and have them do a lot of our service work, we always walk away having a wonderful experience.

Great business. Bought elsewhere simply because elsewhere had the perfect car.

My experience with Scott Floyd was excellent. It was a smooth transaction and quicker than I was expecting. I would definitely refer Scott to anyone looking for a vehicle!

I bought a 2012 Chevrolet Traverse LS and it was the smoothest, easiest, purchase I have ever made. Tank, my salesperson, was a rockstar. The whole experience was amazing! I highly recommend Montrose Ford Nissan when you are considering on purchasing a new/used vehicle!!!

We just bought our second company car, in the past 6 months, from Montrose Ford, and they performed above and beyond expectations on both occasions. On our most recent purchase, Erik pointed us to a like-New used Explorer that was too good to pass up. Erik and Nick worked together to get us a great deal and gave us more than a fair valuation on our trade-in. Knowing that we were doing this on a weekday, the guys worked quickly and we had our new vehicle in less than 30 minutes and were back at work. The team at Ford made this the easiest, quickest, most pleasant, and most fair car buying experience, Ive ever had. For business or personal vehicles, Montrose Ford is our first and hopefully, only stop.

Purchasing a new truck at Montrose Ford has been the easiest buying experience I have ever been involved with. There was never pressure to buy or make a quick decision. Im a very picky customer and they made it easy for me to get what I wanted. Thank you Wesley Abbott and Montrose Ford!

Long story not so short, I bought a 2017 F-150 from Montrose Ford Nissan. They had the model I wanted down in Denver, but I wanted to buy locally. They informed me the truck I wanted was in New Mexico, so they bought it from the dealer down there and had it driven up here. I paid a few hundred extra than the one I wanted in Denver but again I wanted to support locally owned business. After several weeks, I noticed a crack on the clear coat of the rear bumper, not a big deal but over time it got worse until clear coat issues were showing up all over the rear bumper. Surely this was something that would be handled under warranty. I brought it in, pictures were taken and sent to corporate Ford, who denied the claim and stated there was third party paint on the vehicle, because their clear coat is perfect and would never ever crack (....). Well considering I bought it new, there is a small issue here.. who painted the truck? After some research online, turns out this isn’t the first time this has happened. I brought this to the owners, Wes’, attention. Without hesitation and without the run around, he assured me it would be taken care of at the dealership level. He paid to have it repainted and for the rental car I needed in the mean time, no questions asked. A huge stressor off my shoulders. Wes, and the service department, especially Steve and Mike, are squared away at this dealership. I highly recommend them.TL;DR: had paint issues on a brand new truck, they took care of it. Dealership is dialed in.

Best dealership and auto repair garage around. You pay more but you get more. Ive been going there for 28 years.

Dont expect anyone here to have a clue about how to set up your FordPass wifi. Their inexperience and less than knowledgable experience and skill with FordPass was a serious let down, especially after driving more than 50 miles to speak with someone.As a matter of fact, the skilled technician they hooked me eup with as their leading expert, excused himself from our conversation, said he would be back with more information, and after 15 minutes of waiting, we understood hed skipped out completely. Devastating and disappointing.

Seems like a good place to purchase a vehicle, clean facility and helpful employees!

Great people Brody is the best got me in and out quick and easy driving away with a new car

Great product Knowledge and personality! Wonderful people skills!

Low life white trash from sales staff, GM to services...I thought I were back to South East US...nice smiles and bunch of lies to snatch your money. I bought 2 Nissan Titans from them in 2 months (total sale exceeding $50k) to learn that the place has ZERO intergrity... ready to snatch your money and lie. I would rather loose money with a reputable dealers in Grand Junction than deal with this circus in the future.

After driving from Grand Junction to test drive a truck. I showed my car to the salesman and expressed my interest in the transaction. I was informed that the person who did the used car evaluation wasnt available. After spending more than an hour with the salesman no one even took a look at my car and there was never an offer of any kind. I called the salesman the day before and told him that I was driving down to look at that particular truck. Now in order to persue the sale they want me to return with my wife to test drive the truck and have someone evaluate our car. Its an hour each way why would I come down twice when nothing happened the first time? Im over it!

If you are looking to buy a new Ford, this dealership is the place! Brody is very helpful, knowledgeable and friendly:) I would highly recommend Montreal Ford Nissan!

Erik was super. Amber made paperwork easy.And I love my new truck.

Great dealership with great service! Erik is wonderful to work with!

Purchased sever vehicles from montrose ford. Erik Eckman is the best salesman I know!

The last few weeks I found myself in a situation with my vehicle that no single mother or anyone would ever want to find themselves in. A few years back I purchased a Kia through Ford Nissan here in Montrose. Didn’t have a single issue with this Kia until a few weeks ago. I had to take a detour and ended up hitting a speed bump. My car immediately started to leak oil so I took it to a mechanic to get it checked, who by the way charge me $85 just to look at it. This mechanic decided not to help me, which is certainly his prerogative, but now I was out $85 and left with no way to get to work, buy groceries or take my child to her various activities.Needing answers, I went to Ford Nissan - the place I should have started with. On Friday I talked to Michael. He said that they didn’t have room to look at it right then and there, but Monday he could take a look at it. Michael went out to my car and double checked to make sure that my oil wasn’t leaking into my antifreeze, which was very thoughtful and kind of him, making sure that it was safe for me to drive a short distance. On Saturday I considered getting a new vehicle, so I went to Erik Eckman. Erik is part of the sales staff and I knew that he would be able to guide me in the right direction. Unfortunately, we had to wait till Monday so my car could be looked at to see exactly what the total damage was. Monday finally rolled around as I anxiously waited to hear what the mechanic had to say about my car.Hope was still in my soul thinking that my Kia could be fixed. However, the reality of it was that I needed to get a different vehicle. With this knowledge and the assistance of Erik and the financial team at Ford Nissan, they worked together to find me an excellent vehicle with an extremely reasonable monthly payment that I can afford. I am forever grateful that they took the time and had the patience to take care of me.

Always a good experience. Friendly knowledgeable staff. Scott and Melissa Floyd are some of our favorites. They treat us like dear friends.

Mike at service center is awesome very knowledgeable customer service friendly

Incredible customer service! Tony called on his Day Off to keep me updated. We will keep coming back for all our vehicle needs!

Nick Adams and the crew at Ford Lincoln rock! Thanks for helping us in a pinch! Had a tough to solve problem and they made it smooth.

I have never bought a vehicle there yet. However I have been to the service department very friendly people good service quick and efficient

Scott Floyd is always there to help

Great experience and a great car! Was very grateful for the concern Nick had for us in our purchasing the Car. Very helpful and professional!

The service department are absolutely great! They repaired my Expedition without being expensive!

Very good dealership full service and well staffed.

Scott Is the best person to ask for!!! God bless you and your family

I recently had my Nissan Murano worked on and had a great experience with the service department. Knowledgeable, prompt, and courteous!

Very nice, employees are great, they are helpful and very knowledgeable

They replaced the clutch on my truck – it broke down again after just 200 miles. They now claim its my driving…. We have 2 other stick-shifts with no issues and drive sticks since 20+ years. Never had an issue. They wont acknowledge that they either installed a malfunctioning part or did something else wrong. I cannot recommend a place which doesn’t take responsibility for their action. They dont call or provide updates. Really poor customer service.

Didnt notice I put nitrogen in my tires poor customer service when trying to buy a new car. Wish I lived near Colorado springs because woodmen nissan is the best ever these guys in mintrose suck

Very expensive compared 2 other shops in town. Depending on who works on your car, it could be good, or terrible.

Id give zero if I could! Rude, slimy and makes me sick to my stomach, I regret buying from Ford Nissan Montrose! They sold me a truck on empty, wouldnt fill it up, turned off the lights around my 3 month-old son and I, didnt help me set up my Bluetooth or show me the vehicle at all! Told me I should be grateful I got a good deal! I wouldnt recommend them to my worst enemy! I should have driven to Denver or Salt Lake City instead of dealing with these scummy lowlife scumsuckers! They make me feel just ill about a vehicle I should love! I cried the second I got to my vehicle because I have never in my life been treated so poorly!

They take very good care of my truck

Love this place. Have bought 4 cars here to date

Good selection of vehicles and good service department.

Never had such terrible customer service. Won’t be spending my $65,000 here.

Great experience, made my new purchase easy.

Great service above and beyond

Just bought my 2nd truck from Montrose Ford. Best car buying experience I have ever had!!! Thank you Scott Floyd!!!

This dealership was a joke very misleading, I went in knew which car I wanted on the lot and they built me up just to fall, I blame most of it on the sales person who helped me Sherry Koester, she acted like her and the dealership were on my side had me running around all over the place back and forth from here and delta to get the papers I need, then when I got the last one she basically said we cant help you, well thanks for nothing very two faced of her., I ended up getting my car that I have been wanting a honda civic si, from a better dealership Grand Junction Subaru, they got me the same car I tried to get here alot newer,lot cheaper, lot less miles on it, and most important the dealership staff was genuine and tried to help me., Im sure the Montrose Ford is a fine place just need to get some better sale staff, BE CAUTIOUS OF THEM

We went on the Saturday before Labor day and they were closed.

The sales team was great. The service side lack serious knowledge in customer service

Very shady salesman.. Will rip you off in a heartbeat..

Nice building, cars and people.

I have contacted them 4 times over 2 weeks & they never got back to me once.

Great customer service

Professional, courteous... sold

They should get rid of Tim berckmen hes rude

I keep going back for the service and the friendly guys in service department.

Oil change was great

High prices

Typically Ford dealership

Ok place