Mary assisted me today and did a great job. She was able to work her magic with my vision insurance and benefits. She found hundreds of dollars in savings for me. I love this place because they get you what you need and there is no sales pitch at all. Also the practice is clean and spaced out, they observed social distancing and had masks available.
Awesome team! I wouldn’t trust anyone else to take care of my family’s eyes. Our appointment with Doctor Bailey was thorough and quick and Mary helped my son select glasses that were just right for him! Thank you, Target Optical!
Very kind and friendly staff. Susie was amazing helpinge pick out glasses and get everything finalized for me, thank you! Dr. Simmons was amazing as well, very knowledgeable and kind! Thank you for giving me a great experience 🙂
Mary Ehrich is the best! Always SO friendly, easy to work with and great at helping to pick out frames. Mary always makes our visits fun & easy!
Great experience! Dr. Bailey made the whole exam process FUN and informative for both, myself and my little one. AND Hoesung is truly the sweetest! She is very knowledgeable and helpful. They make a great team! They made us feel like family.
All around a very pleasant visit. Everyone was extremely helpful and welcoming, and made the experience enjoyable, which says a lot considering I am nervous at any type of appointment I make! Could not be happier with the service. Dr. Bailey is always in good spirits and makes me laugh each time I see him. He is very intelligible and explains all your information clearly. Tiana was a team member there that was super helpful and helped me pick out a set a frames that I absolutely LOVED. She also filled me in on all the need to know details of lenses. Very friendly!
The team was great in helping me find the “perfect “ and comfortable frame. Hoesung, one of the optical team members makes selecting glasses a pleasant experience!
Dr. Bailey and his team are great! Everyone is so pleasant and are they are great with my kids. Kelsey was super helpful! I love that they look up the insurance information while I am there and I know exactly what will be covered. I highly recommend!
My husband and I were able to get appts on a Saturday with less than 24 hour notice.We both saw Dr. Bailey and are pleased with the results.The ladies out front were great, very friendly and helpful.Were glad we chose to come here.
This place is great! Have been getting glasses here for the whole family for years. Very reasonably priced. Staff is very friendly and helpful. Mary Ehrich in particular is a tremendous help with frames. Always finds the perfect frame for me.
I stopped at this location on my way home just to see if I could find any glasses I liked. I found a pair, and asked if I could get an idea of the price with lenses before ordering. I just got my new insurance this week so I had no idea if I had any discounts or anything. One of the employees took my insurance card and called them on my behalf. Meanwhile, the assistant manager Mary was fantastic and so friendly; she took my measurements while we waited. She also showed me a rough estimate if I did end up having the discount. Once I actually get my insurance paperwork that shows the coverage I hope to be back to order glasses from Mary!
Had a great experience here yet again. Dr. Simmons was friendly, professional and thorough and Mary is always helpful, friendly and fun...my favorite!
I went to the same eye clinic for the past 20 years until I visited Dr. Bailey in January when my clinic was booked out. Not to mention Dr. Bailey’s office is the only eye clinic open on the weekends in the area. I am now officially only going to see Dr. Bailey. He is absolutely the best! He’s very knowledgeable and provides the best care! I cannot say enough good things and recommend him to anyone.
Had an amazing experience at Monticello Target Optical tonight. Dr. Bailey was very knowledgeable and took the time to explain why I was experiencing the changes with my eyes. Tiana helped me pick out a cute pair of glasses and was able to quickly get me on my way. I love how friendly the staff always is and why I keep returning.
Love this target optical! Hoesung is the best and super great about helping pick frames.
Always have a great experience at Monticello Target Optical!! :)Been using them for the last few years and have never been disappointed in their care to find us not only the best pair of glasses, but what we can do for the best price. Totally recommend! (Besides all that Susie, Kelsey, and all the crew are so kind and helpful!)
Mary was so great to work with. I went to her for my glasses and made sure to bring my family there to get theirs.
Stopped by for new glasses and got wonderful service from Hoesung. Cheerful, efficient and had great suggestions.
Excellent service. Dr. Bailey took the time I needed to make sure the examination was thorough and I would be happy with my new glasses. Histechnicians worked well with me to pick out my new frames and fit them correctly--great service and exam!!!
Target Optical in Monticello, MN is absolutely the best! Dr. Bailey is welcoming, knowledgeable, and does everything to make your experience great. The assistant store manager Mary Ehrich was so wonderful to work with while ordering my contacts. I look forward to my appointments with this amazing team!
As usual, Dr. Bailey and his staff are exceptional! To have a physician who takes the time to know me instead of pushing people through appts like a revolving door, is priceless. His assistant Hoesung, is also fantastic. Personable and efficient. They all do a great job! I always leave knowing Ive received the best possible care from them.
Service is always over the top. Mary is the gal to see and she will fix u up! They are not pushy about extras if you dont want them. My optical place for life
Mary was outstanding to work with. She is always so friendly and helpful. She is so kind. She helped us find the best frames for my son and did a great job explaining our benefits.
Thank you Mary For your efficiency and expertise!!Great service Dr Bailey and team!
Great customer service is the understatement of the year. I came here from a major competitor. Target optical is better all-around. My experience with them so far has been phenomenal, Mary has helped me 3 times now and she is a RockStar when it comes to assisting guests. She went above and beyond to make my new contact and eyeglasses stop feel stress free and very efficient, which is always a plus when you have two small kids. Anyone looking for a go-to gal, Mary is your lady to turn to. Thank you so much!
Hoesung is awesome! She was very helpful with our entire visit 😊
They always take good care of us! Highly recommend Dr. Bailey! We have been going to this optical for 7 years. They are great to us every time!
Mary is truly awesome! I always have a great experience here!
Hoesung Herrmannwas very kind and helpful. She brought me many different styles and brands of Eyewear to try on and see how they looked on me. She was very upbeat and pleasant and did not rush me out try to push any product on me. She gave me all the time and answers and attention I needed to make my decision. Her, along with every other staff member were more than willing to give input and suggestions to try. The entire crew made me feel comfortable and at ease. Great bunch of people that really work well together as a team. I will surely go back to see Dr. Simmons, Hoesung and the rest of the crew at the Monticello, MN. Target Optical whenever I need anything regarding glasses, contacts and anything else regarding eye care. Thanks again to all at the Monticello, MN, Target Optical.Vic MillerBig Lake, MN
I’ve been going to target optical for years and they have always gone above and beyond when it comes to my eye care. Dr. Bailey always thoughtfully answers all of my questions about all things eye related. He is incredibly knowledgeable and friendly. During my most recent visit to target optical further exceeded my expectations by scheduling me a same day appointment in order to address a more pressing eye concern. Dr. Bailey kept me calm and informed through the entire process. I truly do not have enough positive things to say about Dr. Bailey and the entire target optical team.
Mary Ehrich and the staff at Monticello Target Optical are always personable and professional!! My son got in right at his scheduled time for his exam and we were given all info needed as we asked questions. I highly recommend their office if you are looking for a new eye care home!
Mary was very helpful and easy to work with. Made the process very easy.
Picking out glasses is not one of my favorite things to do but Hoesung made it fun and helped me decide on a pair of frames. Thank you so much for your help and getting me the best deal on my glasses. I will definitely go back to Target Optical in Monticello.😃
All staff did great. Very patient with me. It takes me a long time to decide. I have to look at everything 😀. Cleaned my old glasses and adjusted as well. Always very friendly.
First time for eye exam here and Dr. Bailey was fantastic. After the exam I had Kelseys help with choosing frames. She has amazing patience as she helped me narrow down my choices from 15 (or so) to my final decision (it took awhile)!!! 😄
Hoesung is the best. Great customer service.
Hoesung was very friendly and helpful. All the staff is great! Great experience every time. Dr Bailey easy to work with helpful. Just a great experience!!
Tanya is great! Her bubbly personality is inviting and it’s evident that she cares about the costumers. 🤩
Mary E. Is fantastic. I had a problem with a pair of glasses I purchased at a different Target Optical store and after many failed attempts of taking them back to that store, I stopped and seen Mary. She was able to get them adjusted so I could actually wear them. Thank you Mary. You saved a client from going elsewhere.
Hoesung did an amazing job helping me! She was so kind and helpful. She has great taste and helped me pick out the cutest frames and get me the most discounts! Great customer service!
Hoesung was very friendly and helpful. She made sure my daughter and I found the perfect glasses for our face shape. Highly recommend!
Great service from Hoesung at Dr. Bailey’s office. She was very friendly and knowledgeable and helped us pick out glasses for a comfortable fit!
The staff is beyond nice and were able to repair my broken glasses using parts from another pair of frames. Absolutely saved my life. Again, very nice and helpful staff :)
Today, I received the best possible customer service experience with Kelsey at the Monticello, MN Target Optical. She was very attentive to my concerns about the overall fit of the eyeglass frames I picked out and made multiple adjustments to my satisfaction!I highly recommend Kelsey to help anyone needing new glasses.
Target Optical Monticello is so friendly and amazing. They’re all personable every single time and just incredibly easy to do business with. Highly recommend!!
Mary was very helpful! Thank you, great service!
Hoesung was great! Dr Bailey is always wonderful! We moved away from the area 8 years ago and still travel to see him and his staff!
We love Target Optical in Monticello! Everyone has always been great, but Mary is just wonderful! She is so personable and helpful. We love working with her, Dr. Simmons and Dr. Bailey!
I love Target Optical in Monticello, MN. Dr Simmons was so kind and answered all my questions. Mary was also so great in helping me with contacts and glasses, getting me the best deal possible. I highly recommend this place!
Great service very awesome people to work with, Tanya did a fantastic job!!! And Dr Bailey was fantastic!!!Highly recommended anyone to go and get ur eyes checked and bye glasses!!! Thank you very much Guys!!!!
Ok..so..is there ANYBODY that enjoys getting a glaucoma test?? That little puff right to your eyeball?!? Not me!! Ive been walking around for a year with string tied holding my glasses together avoiding a glaucoma test. But it was time..so in I went... Mary at Target Optical made the entire experience, from the moment I stepped up to the entry of the store all the way through to the end, the very best experience Ive had..ever..at a Dr appt! Not only was she kind, informative and just plain funny..turns out shes an awesome coworker as well. I was there on a Friday..Red Friday. All the technicians were wearing a red shirt, made by Mary and her daughter, to support a coworkers son who is currently deployed ( and Im so sorry I forgot her name because she made the whole experience that much better).All of the technicians work together so well and genuinely seem to really enjoy what they do and each other and it shows in the way they treat their customers.Dr Bailey...he was so fantastic as well!! Took his time to talk to me and really was thorough. I learned a lot. He even told my husband to jump in the chair so he could see his eye injury from a few years ago.So all in all...I would give Target Optical of Monticello 20 stars!!!! And...happily go back for a glaucoma test 🤓 Mary, thank you!
Hoesung was very friendly and able to fit me in same day due to a cancellation. This was my first visit to Dr Bailey and he was fast, friendly, and educational.
I had a great experience with the staff and Dr.!! She was very sweet, kind and informative. Susie was phenomenal in her kindness and care with me when I was choosing my frames!
Mary did a great job working through what I needed, including new lenses for old sunglasses frames, one new set of non polarized sunglasses and a new pair of Ray Ban frames and lenses for my daily wear glasses. Very impressed with the level of professionalism at this Target Optical! Highly recommend them and will be back to see them when everything arrives.
Absolutely love the service and people at Target optical in Monticello. Hoesung took time to help my 11 year old daughter find the perfect pair of glasses. Thank you for being so kind and patient.
Stop in this evening at the Monticello store. Greeted by Hoesung. Very courteous and professional. She ensured that my sons glasses fit perfectly and sprayed anti fog spray on the lens. I left the store wishing I bought my own glasses from this location instead of the Otsego Target.
Dr.Bailey was extremely friendly and informative. The staff were also very helpful. Mary assisted me in finding glasses and was readily available for any questions I had even while helping other customers.
Mary was great!! She was so helpful with finding new glasses for myself and my son. Ill definitely be back.
Susie was super helpful and patient with my boys. They both have some different abilities (ASD and adhd) and can be a lot to handle at times. She showed them kindness. Highly recommend
I would personally like to thank Dr. Bailey and Jan, They made taking two kids, a husband and myself to the eye doctor so easy. They were very organized, kind and efficient.I work full time Monday to Friday and my husband is an over the road truck driver and he is only home 3 days a month. To find an optometrist that works weekends and that knows their stuff is rare. So I was beyond thrilled when I found Dr. Bailey.Dr. Bailey was great with our three year old, he was very patient and kind. He didnt rush her and I felt he did a great exam, he even explained things to me in ways that I could understand. Dr. Bailey was great with our teenager and actually was the first to diagnose him with being colour blind. He took the time to answer all my sons questions and mine. He even went as far as to tell out teenager if he had any questions to give him a call and that he would be more than happy to talk to him.My husband is a trucker, Dr. Bailey did his exam and then took him outside with the perception my husband needed, because truckers rely on seeing more distance than others and wanted my husband to see the difference. This is the first time I have ever seen a doctor or even hear a doctor do this! My husband was so impressed that a doctor would care enough to do something like this.As for me I had a great experience! back home I never had my eyes dilated before so I have always been a bit scared to have this done. A few years ago I went to a different optometrist who dilated my eyes for the first time and it was a horrible experience! So I was very reluctant to go to another optometrist, I asked around my work and someone told me about Dr. Bailey and how much they loved him and that he never dilated their eyes before. Im so glad they recommended him.Dont be put off because their office is in Target, Dr. Bailey is the best optometrist I have ever seen. Sometimes people are put off by optometrists in stores because they assume they are either new or not a great doctor this is so untrue! Please make an appointment and go see Dr. Bailey you will not regret it!
Hoesung and the staff at this location were great to work with! They made our experience fun and really easy. We aren’t local but would definitely travel back here again for the great service! Thank you, Hoesung & team!
By far the best group of Optometrists that I have been to. Highly recommend Dr. Bailey or Dr. Simmons.
Mary was very helpful. Did a nice job helping pick out frames and very knowledgeable on fitting. Very easy to work with and friendly. Good answering all my questions.
Mary Ehrich was fantastic. She was authentic, open and honest in her feedback and suggestions when picking out glasses today. She was great and we appreciated her very much.
Mary was the most helpful woman I’ve ever had the pleasure of working with. Calmed my frustration with my insurance and got me set up with a slick pair of glasses! 🤓
Target Optical is the only place we’ll go for our annual eye exams and ordering contacts/glasses. The customer service is above and beyond!I highly recommend asking Mary to help you, she always makes the process so fun and easy!
Hoesung was great answered all our questions. Gave me military discount I had no idea about. Thanks so much!
Was a great experience working with mary to find a great pair of glasses after updating my prescription. Dr Bailey has been my best eye doctor and love the care the team takes in getting the job done right. Thanks!!!
I was throughly pleased with my experience at target optical. Mary is an absolute legend and she made my visit so much better than I had expected. I would highly recommend people to go there, they have the best service and the nicest employees.
Hoesung thank you so much for repairing a difficult project with my glasses. You made them 100% perfect again. Thankful for Target excellence customer service!
Mary did an amazing job adjusting my daughters glasses and Kelsey did awesome helping me understand the prescription. All the ladies that work there are absolutely wonderful and very knowledgeable and helpful
Had our family appts at Target Optical. As always, great experience. All the staff were very helpful and efficient. Special thank you to Hoesung for re-fitting our current glasses and assisting with ordering our new ones. She is very kind and professional.
Mary is the best! I always have a hard time getting progressive lenses with the “line” in the right place. Mary is super skilled at this and very patient. Thank you, Mary!
I’ve been going to Dr. Bailey for about 10 years. He and his team are absolutely wonderful. Thursday was my daughter’s very first appointment. We were pretty sure she’d need glasses. Dr. Bailey was comforting and informative throughout the entire examination process. He helped my 4 year old through the whole process and explained the how’s and why’s to me along the way (it’s different for the really little kids than it is for the rest of us). After the exam, Hoesung helped her pick out her very first frames. Hoesung showed her all the frames that would fit her face and helped her try on and pick a really pretty one that made her happy. Hands down the best experience.
Thank you for a quality experience. Everyone is always so friendly and helpful. Mary went above and beyond! Thanks so much 😊
Mary was so Amazing as always! Love Dr. Bailey, will follow almost anywhere for his great conversation. Sometimes even wish we had reasons to see him more often than once a year!
I am very satisfied! The staff is great and very friendly. Kelsey and Doctor Bailey were awesome! I highly recommend Target Optical in Monticello!
Hoesung was fantastic to work with!! She did an excellent job helping my son find the perfect glasses! Thank You!
First time going to Target optical and I wish I would have done it years ago. Dr. Simmons and Susie did an amazing job!! Thank you
Mary did a great job helping me find discounts to make my glasses affordable. All the personnel at this Target Optical are friendly and helpful.
I’d recommend target optical to anyone! They are very helpful and friendly and will help you with anything you need!
Tayna did an awesome job adjusting and cleaning my glasses. This optical has great vibes!!
Mary was so helpful today with ordering contacts and glasses. I appreciated her assistance. I will ask for her during my next visit.Thank you!⭐⭐⭐⭐⭐
Hoesung helped me find glasses that I really enjoyed! Dr. Simmons was great as well! Definitely will be returning in the future
I see Dr. Simmons. She is fantastic. Tanya was a great help choosing my glasses and getting everything settled.
Hoesung Herrmann was a delight to work with. She has helped me with the last two pair of glasses and is extremely patient and qualified in her position.
Friendly and helpful on my eye examination and picking out new glass . Thank you .
Tanya helped me set up for a new pair of glasses and was so helpful! Always a great experience at this Target Optical!
Hoesung Herman was very helpful in both of us purchasing 2 pair of glasses eachRicky Rowlandand Lynn Rowland
Hoesung was very helpful in understanding our insurance coverage and picking out frames and glasses.
Dr Bailey was amazing!!! He truly does care about his clients and staff. Hoesung was very helpful and nice!Great staff!
Hoesung helped us with our eye wear needs. She was very professional and very personable. I would recommend her to anyone!!
Mary was wonderful - really took the tome to help me understand my options and how to make the most of my insurance plan. Always the best care and service when I stop in!
Hoesung helped me pick out frames and Mary also weighed in on the fit and look. The experience was great. Friendly and knowledgeable staff at this location.
Mary helped me get new glasses today for a steal of a price. Lovely experience!
Honestly Im not sure how I ever picked glasses without the assistance of the super experts at Target Optical, Mary and Amber. Usually Im left to fend by myself when it comes to picking frames at other eye doctors. All of my expectations were blown out of the water and the swiftness of the check up was unbelievable. Dr. Bailey is also super to talk with and makes a genuine effort to clear away any confusion that might come with new prescriptions. Im telling everyone to get their next appointment right HERE at Target Optical Montecello. Thank you for the experience, ladies!
Picked up new glasses yesterday and Mary recommended the anti fog cleaner. WOW no fog when I wear my mask.
Mary was great in helping me with insurance stuff! Awesome service!
Ive been going to Target Optical for many years and have always had a good experience, they are always pleasant to deal with and today wasnt any different, Dr. Simmons and Mary were great, much appreciated.