Was super excited to get a car wash here as I always imagined they were top quality. I was totally disappointed when I paid $55 and my car was left with missed dirt stains and water marks. I spoke to the manager and was told I would get a credit but would have to get the most expensive detailing package in order for them to be able to remove water stains. That is absolutely absurd. I was better off paying $30 elsewhere for a decent full wash and no water stains. Never going there again.

Love getting my car wash here, it just gets busy so you have to come when its not. That also tells you its a good business when it gets busy all the time. Also love their promos for frequent customer within a month, if you have more than 1 car its worth it.

Absolutely 💯! First time taking my car to this car wash, great job! And the time to take care of full service was also pretty fantastic! Spent a total 45mins, for a full car service, which included hand wax, and all the other trimmings! I showed my appreciation with a generous tip! $69 serv

Finished my detail on time, car was parked under a pine tree that dropped a lot sap on it, they got it all off without damaging the paint!! So impressed 👏

Decent car wash. Not perfect but ok.Good customer attitude.

Excellent customer service and cleanliness! They really know how to clean a car! Highly recommend!

Do not waste your money and time here. I just got a car wash here. And they did terrible job. ( see pictures attached) I paid $39.99 for this. Never going there.

Total waste of time & Money. I paid $69.99 for shampoo and also gave tip. My car has the same stains as before shampoo. I don’t understand what they did.

They are great, but have to remove one star because of their working hours and refusal to accept work if it takes longer than their working hours.

I had an awfull experience here. I just got the gold service and the car leaved the washing place dirty in up and in other special places too... Also it had a scratch in a place that it didnt before... So for sure these is the worst car wash that i already visited here...Really chocked in with what i saw and with the manager answer as well. Dont recommend it!

These people are incredible. Youll never go any place else after getting your car washed here. Its worth the stress of pulling your car in there 😁

Fast. Courteous. Excellent job washing the car. Well definitely return!

Ive been here a few times. The employees are nice and the service is pretty quick but I have never been impressed with the results. Always rushed to get cars in and out as fast as possible. These pictures would be reasonable to me for a $7-10 auto car wash but I expected a little more for $20.

The best . Fast efficient and affordable!

Quick hand-finished car wash with lots of add-on options for mat shampooing, wax and clay treatments, headlight cleaning, and much more!

I was very disappointed to see how dirty my car seats looked after the auto detail including steam cleaning. The detail was about $250, which I was okay with until I saw the seats of my car when they dried. It looks like dirty water was used to clean the seats.The exterior looked beautiful and Im very happy with that.

I have been there several times now, and the service has always been quick, and they did a good job. While its expensive, its in line with other comparable car washes in the area.

Im not happy with this car wash. i paid for a wash and a interior vacuum and they clearly did not vacuum the back seat on my car, there was still crumbs from the children i watch everywhere when i got my car back. also they left water marks all over my car and didn’t even get all of the dirt off of it.

Worst car wash ever!!! Paid $39, and gave them a $10 tip and asked them to do a good job as I was trading my jeep in. I had to point out a few missed spots before I even left. Once I got home there was tire dressing all over the side of the car, I had to wipe dirt out of the door wells, and there was a shoe print on the back seat!!! Unbelievable, they are all about quantity, not quality

Had My Car Washed,, Cleaned, Armouraled inside and it looks like New.

Always courteous, always clean and fast, you never wait more than 10min, comes out shiny

I couldn’t get my car washed because I couldn’t take off the bike rack on the back of my car…understandable. When I asked how much to just have the interior vaccines. The attendant scoffed and informed me they won’t do that. She treated like I was a fool for asking. Why would you turn away business if all I wanted was an interior vacuum. May it was my POS looking 2002 Subaru she was unimpressed with.

Busy busy busy do a great job spray oxidizer takes out cigarette smell!

Very Friendly Staff and Great Quality Work

I would have been more content of the quality of service had I been charged 1/2 the price I paid. I can only imagine what I would have gotten had I went with the silver or bronze package... scary.

Excellent. Thank you!!

Exterior wash including tires and wheels. Exterior Gold

Best car wash in Monterey County, hands down!

El astro car wash is the place to go if you want your car to sparkle. The staff is always courteous and respectful. Its the only place to go for a wonderful car wash experience.

Decent job on the outside the inside was a bit sloppy for the $63 I paid.

This place was amazing. In and out in 10 minutes. Car was clean inside and out after a trip to Tahoe that left it covered in dirt and grime.

Paid $30 for wash, vacuum, tires washed and new car scent . Car was washed, vacuum done. Car scent didnt happen, and tires were half asked done. And my antenna was broken off. Nobody said a thing to me when car was supposedly ready. Wont be going back. Very disappointing.

Its a fast and efficient car wash.

Not that good left wheels dirty

The car wash choices are fairly priced for what you get, and the best part, in my opinion, (besides a very clean car) is that the service is super fast! I was very impressed.

I went there today paid 50$ for the best package deal they have, plus a waxing and the car was left looking a dirty in some spots and water spots in others. For that price it’s ridiculous to not get a good outcome 😒

Great service my car looked great,

This place is pretty good. I’ve been going here for years. They have definitely raised their prices over time but that’s to be expected I suppose. One thing I do is make sure to look over the entire car before I leave because often there are missed spots like bird poop remnants or maybe sap. They’ll clean up whatever you ask them to. I want to make sure I get what I’m paying for. I also think it’s import to tip generously especially after that:)

Excellent customer service just not the best for the price. This was my chrome when we got home along with spotty windows and areas in the car were still dusty. Note this was the $35 platinum package.

It is rated #1 by a local paper popularity poll--for good reason.I see fewer tips handed to staff lately; I hope thats because the tip has been added to the credit charge.

Very pleased with outcome of the wash...inside and out. Personnel very friendly.

They never do a good job and today was no exception. In fact, it was probably the worst job they have ever done. They basically forgot to wash the back of the car. The entire back was covered with the dirt, just like before it was washed. The pictures are post wash. This place is awful.

Best full service car wash Ive found on the peninsula

They were able to get the stains off of my car seats. The only reason why I did not give them five stars is that the cleaning interior and exterior of my car were not completely clean. They did not armor all the inside of my vehicle, and there was still dirt, and they failed to shine the border of my car.

Don’t let a long line fool you. They move fast and do a very good job.

Fast and very clean interior.

The manager and staff have great customer service skills

Went in to get a Z cage with multi tool. Had the one I was looking for. Salesman was super friendly and knowledgeable.

El Estero Car Wash has been advertising since reopening, no mask, no service. Well, I took my vehicle in for a wash on 5/1120. As I was waiting for my car to finish, a fellow walked in with no mask. Not only was he waited on, he lied and told the cashier that he would retrieve his mask and put it on. Which he never did.The car wash did not follow through with what they advertised on their website. Some may find this amusing, I dont. I will take my car elsewhere from now on.

Quick, great service and reasonable prices. When my car is clean I have a better outlook on life.

I felt that staff was rushing me to drive off....

No one told tell me about a part for my car that they found. They just put it in the backseat and didnt say anything so I got home didnt have time to go back and didnt know what it belonged to or where it should go. Also the amount that you pay for it there should be a little bit more thoroughness in cleaning so there were a lot of crumbs and things still left...to the point where I should have just done it myself

Still the best car wash in town- missed all the dried oak leaves down in windshield- vaccine next time! Thanks

If you want to get the tree resin (sob) removed, beware that employees at this car wash remove them along with the paint. See the picture attached

They broke my back windshield arm. Very disappointed.

A pretty good car wash man. Would totally go back.

You pay $69.99 to gets a normal car wash, not even clean the floor for you, and wax like no wax ! No recommendations you to pay too much on their job. I’m still mad with it. You don’t get what you pay for .........

Amazing car wash. They detail the inside and out for $30.

The best for a reason. There is no awkwardness if you dont tip if that is something you care about. Nothing pushy about the place.

Pretty efficient setup to get your car cleaned while you wait. They did a good job with vacuuming and the windows. I like the items for sale in the waiting area especially the birthday and special occasions cards 😎

Great as always

Amazing! Carbon fiber hood was completely cloudy, clear coat completely stripped and they were able to bring it back to life! Cannot say enough good things about this place. They do an incredible job and make sure you are completely satisfied.Incredible value, inexpensive.

70% of the time the job is done well. 30% of the time I have to ask for a re-do.

We’ve been here several times with two cars and they always do a very thorough job. They’re quick, reasonably priced and I’m always happy with how my car looks, inside and out!

Quick service. Car looks great

I was driving home from the store and a bottle of red wine rolled off my backseat and shattered on the floor mat and all around. I happened to be near El Estero Car Wash and thought Id see what, if anything could be done. Everyone there was so helpful and optimistic that they could help me. Within a short period of time, my car was returned to me, the mats had been washed and vacuumed and not one sign of any drop of wine could be seen anywhere and they were somehow able to get the smell out too! I would absolutely 10/10 recommend this place for the service, friendliness, efficiency, professionalism, and overall wonderful job they do on getting your car clean!

I love this car wash but lately theyve been missing the key things I ask and pay for. I will still highly recommend but make sure they clean your windows, tires and get the runaway water spots

Very good service 👏

Love the place, been getting my car washed there for years.

Past three visits I found cargo compartment was not cleaned or wiped down. I asked this last time to specifically have cargo compartment cleaned but again on checking it was not and asked attendant to at least wipe it down, which he did half-heartedly. El estero used to provide quality service but not up to standard lately. Will try elsewhere even though long-time customer.

Very disappointed. This was my second time using this car wash. The first time, they did a good job... Maybe because I bought a more expensive package that included the interior? This time, I chose their exterior special ($19.95 for $16.95). When my name was called, I was escorted to my car and upon sitting in the drivers seat, I noticed that the windshield looked very dirty. Like it hadnt been cleaned above and below the wiper blades.The manager explained it was from water spots that would never come off unless I got the car detailed. Meanwhile, a worker began using his cloth to clean around the edges and it improved. (Supposedly, they added a RainX treatment to the windshield and the car body, but from the feel of the paint, I question whether it was actually added...or if the car actually was cleaned with water and products at all...maybe just wiped down with dry cloths?)I went to the cashier to ask for my money back. The owner, who was on the phone escorted me to my car. I explained that the worker had since wiped around the edges of the windshield and there had been some improvement. He said I had water spots, hed give me my money back, but never to come back again... with a sneer on his face. WOW! (Guess he was having a REAL bad day!)Why have I never had these mysterious water spots (right after a car wash)??? Or, come out of a car wash with them framing my windshield? Welcome to the car wash that reprimands the customer for pointing out faulty work. Go at your own peril.

The best you can do around here, but not amazing. The water tends to leave spots no matter how thoroughly they wipe it down. And they do wipe it down, as the best part of this place is the employees. They are good at their jobs and know how to clean a car in a very short amount of time.

Showed up at 4:45pm on Saturday. They closed at 5pm. Dude was rude when I pulled up. I opt for the best option wash and pressure wash floor mats. 36.99. Truck was done before 5pm. Windows not cleaned, doors not wiped down, and still dog hair all over the carpet. Seriously the worst experience ever. I told the dude at the end I paid for inside too and he pretended to not speak English. I highly recommend not going here. Im about to dispute this charge

Good location and good service and it took much less time than I expected to get my car washed. Definitely recommend it.

Want something done right do it yourself but decent deals if you feel the need to get your car washed every other day. Just wish I could go to any car wash and get the car washed so its actually clean

This is amazing !!! Im always pleased with their genuine service and staff.The only time I get mad is when guests are rude towards them and act entitled little sss Im not going to say.We need to give them more credit the staff is amazing Im a loyal customer .Keep it up guys you guys rock!!!

Not very happy. Paid for an interior complete detail with shampoo--had to go back and ask them to vacuum out the center console, and they still only vacuumed out the top section. Ceiling had marks, visors werent cleaned, and the doors were maybe dry dusted. Seats were shampooed well, but soap was left on the back seat and now there are big white marks. I had purchased this car from someone with a child and wanted and expected it to be completely cleaned at the price of 90 dollars. Oh, well. Lesson learned. Taking it to Humboldt Mobile Detailing back home to have it done expertly for the same price. Trust me, its worth the drive.

Great team and speedy service! Their whole team puts the H IN HUSTLE... but not skipping corners! Very thorough at a reasonable price. Tricky location - not on a corner but google maps will get you there. I ‘m editing this to counter some of the negative reviews- I don t know what transpired- but I can tell you this management and team AIM TO PLEASE! Just ASK ! Or give specific instructions as you get out of the car! I was there this late afternoon and the workers were peak performing even though it was getting close to closing!

I really wanted to trust this place despite the yelp reviews. A glorified gas station drive through wash is all I can describe this place as. Extremely overpriced for the quality. Water spots left all over my car and none of them were hard water spots. Countless dirt spots I had to clean myself. For waiting around 20-30 minutes I would expect my car to be dry but that didnt happen. My mirrors werent dried and had water spots plus my personal car cleaning cloths were taken from my car. Youre better off having a neighborhood child clean your car for $5 than anything from this place.

Fast and friendly service. They have a neat little gift shop. Their holiday cards are fun to go through during your wait. They have some real funny ones sometimes.

Over priced for a regular wash ... 25.99 for really basic ( when it’s finished I noticed the floor mats & seats not cleaned !!! ) I tipped the worker to finish the job 👎🏻I don’t know about the other reviews but looks like the 5stars ratings never have perfect car wash b4 🤦🏻

Weve had our car washed here many times, its always fast and efficient

Very pleased with the service your workers provide

I feel like I just got ripped off and thats the only reason I am writing this review because Im not the type to complain.First off I took my Tundra to wash. They tagged a hidden charge on my receipt.i purchased these Gold. I guess its not worth its weight but my car must be because they charged a fee because apparently a truck is over-sized. Considering the interior cab is small that makes no sense. The receptionist had no answer so I just swallowed it with he hope that their work would be be impeccable because according to their wall they have been the best car wash for twenty years. I get the truck back in five minutes. And let me tell you it looked like my dog washed the car. I had to ask them to vacuum it again. I live in SF and the place I go to charges 40 percent less and dresses the whole car and interior with armor all and takes their time cleaning my car. They washed my car in two minutes and handed me the keys and said thank you for letting us steal your money. The wheel dressing they claimed in Gold was water that wicked off.Dont go here. And to top it off, I found out they had coupons on line which would have still have me pay nearly 30 bucks for a 2 dollar car wash the Chevron would have done for me. Pathetic excuse for a car wash. No pride and dignity in the pricing/quality.Next time Ill go to Del Rey in Seaside and save twenty bucks and have my car actually washed properly.

Great service, great job, coming here for years.

Missed a few spots in the interior but over all pretty good. In and out in 20 minutes.

I have loved this car wash for years but I do see quite a change. No longer hand wash and any water not wiped off dries almost white. Also the workers are not taking the time to dry my SUV. Even U asked them ahead to be more thorough. The car is REALLY WET ALONG THE SUDES Of the car. I have sidesteps they are always wet. One more thing that is really irritating they stand on the sidebars and get them actually muddy and scratched. I’m very generous with tipping. Always give them at least 5 dollars !Maybe they gave a new owner. Either way need to talk to them.

This car wash recently added large roller brushes on metal arms to clean the cars. I’ve been going there for years and been pleased with the hand wash service, EXCEPT they almost never got the bugs off the front bumper. I had to point this out for years. After the last time I took my SUV in, I noticed my windshield was cracked when I started waxing several days later. I took it in and showed a manager, who, as expected, denied any responsibility. His statement was that no one else has had this issue. I know for certain that I did not have a rock hit or drop anything on the windshield. Now, after reading other reviews that this has happened to them, I am more convinced that it did happen at this car wash. This cost me $500 deductible to replace the windshield. As other customers have warned: BEWARE!

I paid for premium and they were done in 10 minutes at the most and it just seemed really rushed even though theyre not closing and theres not a bunch of people waiting and there was a lot of dirt and dust still left all in the cracks and crevices of my car when I paid for the most expensive car wash that they have I asked whats the most I can pay to get you to make sure that my car is clean and they told me the $35 Premium plan would do the trick well Im not satisfied and I dont think Ill be returning. Like I said I would have paid more to get them to clean my car better but they wouldnt even hear me out.

Good service and wash, but getting expensive

Took our new van to get a wash. Extreme damage done to our windshield and roof. I was told by the manager that the machine caused the damage and he would fix one side by the other side of the windshield, “ wasn’t his problem ”. The owner refused to talk to me regarding the issue and overall service was terrible. Do not take any larger vehicles here unless you want damage done to it that you will have to pay for. General cleaning service was simply overpriced and terrible quality. Would not recommend!

Customer service was good and very fast but the actual cleaning was mediocre. Crumbs left on the seat and sunscreen on the inside car door. The car was moved from the vacuum area 1-2 minutes after they started the cleaning (the time it took me to walk inside). I will try this place again. Hopefully it was just an off day.

Really great hand car wash inside and out. Ive been a regular for over 15 years.

Great Service

Great car wash with a bewildering array of services. Save some time and research their offerings online before you pay them a visit. Use you smartphones web browser to show them their online coupon, and you can save a few bucks (and a tree). I had a really nasty paint splatter on the front of my car, and they were able to remove it without damaging the paint. Recommended.

Best car wash on the central California Coast and, in my opinion, better than any car wash I have visited in the San Francisco Bay area. Very competitive (meaning low) pricing and a true hand car wash inside and out. Your car will look better than ever!

Only partially cleaned car. For $100, a bit more effort would have been welcome. Not sure how organized they are.

Excellent wash and detailing, even when packed with cars service is quick and high quality.

Their speed sacrifices attention to detail. I purchased the platinum and it looks like the inside wasnt even vacuumed. Ill consider other options next time. Definitely not worth > $30.

The service here is fast. The employees at the front counter are very nice too. If you come here, they have coupons on their website that offer some discounts on the service. Bring cash for the tip if you wish to leave one!