I came into Pamir Rugs to see a rug that was posted on Instagram. It ended up not being the right color but in the process of talking to Ali, the owner, I discovered he does rug repairs. I happened to have a small kilim area rug in the trunk of my car that I purchased in Morocco. It had sustained some damage when a vinegar and water mixture accidentally soaked the end of the rug causing the colors to bleed. I was hoping to salvage the rug by cutting off the damaged end and finding someone to bind or surge the raw edge. My Google search for a rug binder fell short. It was quite serendipitous that I was in Pamir Rugs and discovered they did rug repairs. I got my damaged rug out of the trunk of my car. Ali showed me another rug he was in the process of restoring. He described how he would go about saving my rug which included cutting off the damaged 20, (see photo below), fringing the cut end to match the other end of the rug and then hand stitching the raw edge to keep it from raveling. Im thrilled with the result. I may have lost the border that was part of the original woven design, but Ali saved the rug from the trash bin. Having both ends fringed was a bonus as it looks symmetrical. I am so grateful to have discovered the expertise Pamirs offers in rug repair. And they have a great showroom as well! It would be my first stop when looking for a new rug.
I just purchased a beautiful hard-to-find rug from Pamir Rugs. I received really good personalized service. This was an online purchase, and when my rug arrived exactly as promised, it was delivered by a reputable shipping company. The price was better than competitive. I highly recommend Pamir Rugs, and I wish I had known about them before.
I took my beautiful 8’ x 10’ Navajo Rug to Pamir Rugs because of the 5 Star reviews. It needed cleaning and help with some stains created by our cats over the years. The owner, Ali, was not only very cordial and welcoming, but extremely positive that he could not only clean, but would fix the stains. He then pointed out a small one that definitely needed re-coloring, and in one minute applied 2 liquids, blending the colors perfectly! That was all I needed to realize I was in the right place to restore the vividness of my wonderful rug. The day I picked it up I was thrilled. Ali had delivered amazing results of his artistic and professional skills. I would give Ali’s Pamir Rugs 6 Star ratings if possible!
Thank you for your great service. They came to our home to inspect, estimate and transport our 11x15, 400 knot rug (106 lbs buried in our garage) to their workroom for cleaning (by hand) and repairing. The finished product is proof of their craftsmanship. We were concerned that the fringes would be compromised but they were beautifully restored along with the body of the rug. The color matching was amazing.Then they packaged, wrapped and shipped it across country without a hitch for our families’ next generation to enjoy.Thank you, Pamir Rugs of Monterey. Tom and Beth Firek
My wife and I are very pleased with the work that was done in cleaning and repairing our antique rug! We highly recommend Ali at Pamir rugs to handle your fine rugs!
Ali at Pamir Rugs provided *the best* service. He came in providing an estimate for cleaning our 4 rugs (1 large, 2 medium, and 1 small) He picked them up, cleaned and repaired, and return them just as he said he would. In fact, he spent extra time on a small rug to make it look perfect by repairing the edging and lost threads. He did this at no cost just because he cares.He is very knowledgeable about the origin, era, and fabrics used in various rugs. To him, they are works of art and he repaired 2 of mine, lovingly.He sent me an update of the progress with before and after photos of my antique Persian rug.Ali and his brother delivered my carpets after 7 days and placed them for me, even moving my furniture back in place. They installed the padding and made sure my rug was perfectly placed in my living room. They were patient and so kind.They use gentle cleansers on the fabrics which protects the cotton fringe work, and air dry the rugs. My rugs look amazing!I definitely recommend Pamir Rugs and Kilms!
I have a beautiful rug that is well over a hundred years old and it had some damage. I went into Pamir rugs and meet Ali who assured me he could fix it.I was excited to see not only was it fixed but you couldn’t tell where they had fixed it. I have a new rug and a new friend in Ali. Thank you!
Excellent experience! The Roomba has beaten up the corners of a family heirloom carpet and Hamid walked me through the details of what can be done to clean, repair, and protect it for future generations. And then I stopped to gaze at the glorious collection of rugs and carpets on the walls, floors, and crannies in the store. Wow! Ill be back in 2 weeks to pick it up and many times more to peruse options for some still bare floors at home...
Rude, pushy and tricky people. TERRIBLE experience
I contacted Pamir Rugs to clean a houseful of beautiful but tired carpets I recently received. . .I dreaded the task of having them cleaned, but Ali and his assistant made it SO EASY. They kindly relieved me of having to lug them to the Lighthouse shop by coming to my house, looking over the rugs (I was impressed by how knowledgable Ali was), submitting their estimate, and carting them off. About three weeks later, I had carpets that were literally gleaming: colors were restored, repairs were made at no additional cost, and wise advice was offered for keeping them gorgeous. I couldnt be more pleased!
The rug cleaning service and attention to detail exceeded my expectations. I highly recommend Pamir Rugs in Monterey.
Great customer service is always provided here. If you are looking for a place to buy your next rug or if you need one of your rugs to be repaired, this is definitely the place to go!
The only thing that was better than the service was the many great options of rugs offered!
Pamir rugs provide me with convenient professional service for the appraisal I requested. Hamid and Ali were helpful online, on the phone and at the store. Ali even did a minor repair on the spot.
Great selection and quality. The shop owner was very knowledgeable and helpful, and gave us a great deal on a beautiful hand woven rug. You can tell he has a lot of experience and passion. Support this local shop! He’ll also provide a certificate of authenticity for insurance purposes.
Pamir Rugs continue to be the source I go to time and time again for my rug purchases, rug cleaning, and repair. I find Hamid and Akbar to be very approachable, knowledgeable, genuine, and very fair. I have sent friends and family to Pamir Rugs over the last decade and everyone has had a great experience👍👍. They really know what they are doing.
Hamid was a great help in purchasing our new rug for our dining room. Will be back again in the future! Nice people as well!
We are glad that used Pamir rugs service and highly recommend them. They are very honest and professional in rug service.
Beautiful carpets Different variety of carpets .