We had wall-to-wall carpets in our bedrooms replaced with hardwood floor by Floor Coverings International in Monterey, CA. We are happy about their job. Dan, the owner, has been very responsive from the day we contacted them. The job was arranged quickly, and everything got done on time as promised. They are trust-worthy, capable, and reasonable people. We recommend them.
We contracting with Floor Coverings International to replace our old carpets in several rooms with new flooring. We were very pleased with the results as well as the customer service. They are an excellent company and well definitely work with them again when we need to replace more flooring.
Our new floors looks great! Dan and his team at Floor Coverings did a great job. They finished our project in just one day. Dan communicated with us through out the entire process. I highly recommend FCIMB.
The first thing I have to say is that Floor Coverings International was very accommodating to our requests. For example, I wanted to install hard wood flooring in the entire house, 1400sqft plus 14 stairs. Since we needed to move the furniture to do this massive job, I wanted to have painters paint the house while everything was being moved anyway. Why do this twice?The team at Floor Coverings International worked with the painters and everything worked out great.In addition to that major concern the process went well. A few unforeseen things did come up as is expected in a large project. For example, the molding on the stairs was not something that we had thought about. The day before the stairs were about to be installed we were approached and asked how we wanted to proceed. The team came up with several options and there wasnt any additional cost involved when we decided to go with the molding. The painters painted the trim on the stairs the day after the installation was complete. However, when the installers returned to address another issue they took pictures of the completed project.The most impressive thing was that six weeks after the project was already completed and paid for they returned to fix a door that was rubbing on the floor. That is dedication to the project and we appreciate that dedication.
Dan and his team were amazing ... great pricing and a great install of our hardwood. Would use them again and recommend them to everyone.
Floor Coverings International was quick to respond to our inquiry. They did a great job removing our existing carpet and linoleum, and replacing it with new linoleum. We were very pleased that they did not cut any corners, doing all the appropriate prep work and caulking for a complete job.
I had my carpet and vinyl kitchen floor covering replaced and Im very pleased with the quality of work they did. Dan was extremely concerned with doing the job the way that I wanted it done and made sure that I was pleased after the installation. I would use his company again for my floor covering needs because they take the time to satisfy all their unique customer needs.
Wonderful people and wonderful products.
Dan and Barbie really take the time to understand customer needs and deliver an awesome customer experience.