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Mattress Nation - Monterey
296 Lighthouse Ave suite d, Monterey, CA 93940, United States
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Mattress Nation - Monterey
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El
Review №1

Very happy experience. Personnel is very professional and sincerely try to do the best for the customer.Really, it is a shopping experience of a kind you may not have experienced yet. I feel so good using the furniture I bought from them, not only because of the quality of it but because it always reminds me of the good experience I had with the staff.I bought two matrices and beds. They have good selection and easy to choose from. Strongly recommend them.

Ma
Review №2

Frances at the Monterey store was so helpful. I am recuperating from a cracked rib and my husband hates to shop. Frances was able to determine the best mattress for our needs by our phone conversation. Her product knowledge was invaluable. Then she worked in concert with Gabe at the Sand City store to make sure it was the right choice. Loved how these two professionals worked together for the good of the customer. Can’t say enough about their honest, informed, customer service. No hard sell, just genuine regard for our needs. My sincere gratitude to both Frances and Gabe.

De
Review №3

I purchased a mattress set from Frances at Mattress Nation and highly recommend them. I had originally gone to Macys and was told the mattress would be delivered in 3 days, but the actual delivery date was in 2 weeks. (I obviously canceled Macys order) I found Mattress Nation online and I am so happy I did! Frances helped me every step of the way and had the mattress set delivered in 3 days. She was very professional and interested in helping me with my needs. Excellent experience!

Ju
Review №4

This place is the exact opposite of a big chain store like Mattress Firm. Mike and Gabriel were amazing the entire time, and were able to work with me on my budget to get me exactly what I was looking for. I would give them six stars if I could. Incredible customer service and unbeatable prices. Cant say enough good things about this place.

Ch
Review №5

Enjoyed the experience. I went into the shop expecting things to be overpriced for a mattress store on Lighthouse St (near Cannery Row), but the sales rep Greg was very helpful and gave me a great deal on the Tempur-Pedic mattress. No sales tax for military members for purchases over ~$100 and I got a few other perks. Mum and Pop shop that buys in bulk and can sell at good prices.

Gr
Review №6

My wife and I were looking for a Cal King mattress and box spring. I had looked at reviews online of various mattress stores and decided to make a visit to Mattress Nation in Monterey. When I arrived, I was greeted by Tom.I gave Tom a description of what my wife and I were looking for. We were not interested in a memory foam mattress and we wanted a mattress that was firm. Tom is an excellent sales associate. I immediately got a good vibe from Tom. He seemed very honest and informative. Tom took his time to answer any and all questions that I had. He never made me feel rushed. In fact, Tom suggested that I spend at least 20 minutes or so on each of the mattresses that were of interest to me. I was able to narrow it down to choosing between two mattresses. Tom never tried to up-sell me on anything. He went out of his way to make sure that I was comfortable with my purchase. They were even able to deliver the mattress the next day! Devin, the delivery person, called me about a half hour before arriving. When he arrived with his partner, I showed him the pathway upstairs. It is kinda a tricky angle but Devin and his partner did a great job of removing our old and bringing in the new.I highly recommend that you see Tom at Mattress Nation if you are looking for a mattress. Thank you Tom and Devin, plus partner, for making the whole experience an easy and smooth sailing one.

Sa
Review №7

The service was outstanding! I came in looking for one pillow an ended up getting 4 and an excellent set of linen sheets. I have never slept so well there after! Thank you!

Je
Review №8

I had a problem with adjustable bed bases I purchased from Mattress Nation. Put simply, Mattress Nation bent over backwards and went far beyond the call of duty to make things right for me. I believe the test of a company is not whether problems arise; the test is how the company resolves the problems. Mattress Nation past my test with flying colors. I highly recommend Mattress Nation without reservation.

Ke
Review №9

My husband and I went into the Monterey store on Saturday, March 13th and were greeted by an engaging representative Ali who treated us with respect and treated us like adults explaining all the various elements of their stock and the differences between them. He was to the point, straightforward, and we enjoyed the experience. We then went to Mattress Firm to compare and I felt like I was at a used car dealership passed off from one person to the manager who never would tell us the exact price of the mattresses we were interested in. We went back to Ali and ordered our two mattresses and they were delivered on time the next day to our complete satisfaction. I would highly recommend Ali and this retailer.

Tr
Review №10

Connor at Mattress Nation in Monterey is an ambassador to this local gem. We visited several mattress and furniture stores in Monterey, Seaside, Pacific Grove, Sand City and Salinas to cover our territory. Connor enabled us on a smaller budget to buy our brand new bed which we are so grateful for. He is genuinely caring about helping all his customers from every price point and has a wonderful demeanor and energy. Great aura led us to Connor at Mattress Nation which was a fabulous gift. Very special when local exceeds your expectations - especially in these times. Thank you Connor!T&K&F (paw child)

Sa
Review №11

Stopped in thinking we would do a quick visit to try the CoolBeeeze technology with TemperPedic and ended spending an hour with Tom Cosgrove who walked us through all the options and ranges of TemperPedic and other brands available. We put down a deposit and are thrilled with our selection. Tom couldn’t have been more knowledgeable, friendly and helpful.

gr
Review №12

The men were very gracious and they spent quite a bit of time trying to set up my remote. If these men are a representatives of your customer service, I would call it excellent.

Ja
Review №13

The Mattress Nation Team is a wonderful group of people to work with. We continue to be amazed by their customer service, from sales to delivery service. They have delivered mattresses to us in San Francisco and have helped us transport mattresses back to Carmel seamlessly. I cant say enough good things about Mattress Nation Monterey!

Ja
Review №14

Had a very good first experience. Very knowledgeable and friendly!

Gi
Review №15

This was by far the easiest, most stress free mattress purchase we’ve ever had. Greg was not at all pushy and listened to what we were looking for. We ended up finding the perfect mattress and Greg made sure we not only stayed in our desired budget but also gave us a new set of sheets! Oh, and they have a 90-day trial period so that if you don’t love it after a few nights you can bring it back for something else without any restocking or delivery fees! We’ll definitely purchase all future mattresses from here!

Bo
Review №16

Good prices during Mrmorial Day sale and delivered on time. Responded quickly to damaged headboard and delivered and installed a replacement

Ry
Review №17

Store rep was super helpful and delivery was smooth. Highly recommend them.

Ed
Review №18

Great customer service. Competitive pricing. Knowledgeable and good at explaining the details. Delivering was on time and white glove. Very happy and this is my second purchase from our local mattress company.

la
Review №19

This is the best mattress place ever . Great customer service and respectful and does what they say they’re going to do.

Su
Review №20

I shop locally as often as I can. Sleep Nation is my go to for the big and little things in the past 5 years. Greg in the Monterey store was helpful even though it was not a perfect service. When we discovered I had the wrong style brackets for my new headboard to attach to my frame I had purchased a few months earlier, he took the call with a very empathetic, and enthusiastic can-do attitude. I went to pick them up and they were there when he said they would be, they were correct, and in celebration I purchased some bedding, pillows, and another frame for my grandson. All the while, Greg was friendly and found the right products, and price for me. Thank you Sleep Nation, Thank you Greg.

Em
Review №21

I was very happy with the service that we received at mattress nation. We dealt with Greg and he was very helpful. After picking out a mattress and confirming next day delivery, we received a few follow-up calls to make sure that everything was done to our liking. I would highly recommend this place if you are in the market for a new mattress.

La
Review №22

Mike was extremely helpful, he listened to what I was looking for and made recommendations that met those needs giving me ‘good, better & best’ options. He arranged for delivery the following day and the bed arrived during the time window they gave me. I will definitely shop here when I need another bed in the future.

pa
Review №23

Went in to purchase a Sterns & Foster mattress. Greg was extremely helpful and knowledgeable about his inventory! He was able to set me up with everything I needed to protect my mattress, which I consider an investment, set up free delivery, removal of old mattress, and all this for a GREAT price! I would recommend this location and Greg for your mattress needs!

Ja
Review №24

This place is amazing. We are so happy with the product and the service . We got better prices and much better service than we experienced at Macys. We highly recommend Mattress Nation.

Ki
Review №25

I have really great experience with the company. From the initial order to delivery and assemble all the units, the work was carried out well. The owner spent hours with me to go through the selection process to make sure each items meet my need and the price is really awesome. On the day of the delivery, they crew communicate with me all the way through at each stop of the additional pick-up. The coordination was excellent. I highly recommend this company to anyone. One of the best customer service I received and the best price with great selections.

Jo
Review №26

Amazing Service from Connor and delivery duo - thank YOU !!

Na
Review №27

Went to the Monterey store and got excellent help and service from Greg!-Brandon

An
Review №28

The best and only place to buy a mattress.

Am
Review №29

Great customer service! Mike and David were very professional. Highly recommend.

Ma
Review №30

Very pro-military

Ta
Review №31

Came in to mattress nation to get a mattress for my mom and had a fantastic experience with Greg. He was knowledgeable and friendly! We will definitely be coming back for all of our mattress, pillow and bedding needs.

Sy
Review №32

Buying a mattress from Mattress Nation has been an extremely rewarding experience. Everything was super simple and the guys who moved the bed in were super efficient and really helpful, even offering to move some other furniture out of the way. I purchased a full size bed with a platform and box spring. The bed is the perfect firmness and I have no complaints about any of the products; overall, I am beyond satisfied with my purchase!

Sy
Review №33

So kind and helpful. Mattress delivery was incredibly seamless- 10/10 recommend!

Na
Review №34

The staff is very responsive and helped me get exactly what I need. Delivery was wonderful!

Ki
Review №35

Andrew has helped me twice now in the past few weeks. I wanted to buy locally but also have competitive pricing. Mattress Nation provided that and also complimentary free delivery and take away. Will definitely always shop the Monterey store and ask for Andrew.Thanks, great service !!!

Bo
Review №36

The mattress arrived quickly and in perfect condition in spite of the fact that I am on the opposite side of the country. Mike was extremely helpful and I will definitely be going back to this store for all of my mattress purchases.

gl
Review №37

Great experience all the way around. Sales, service, follow up delivery call. Was a nice easy place to do business with. Andrew was extremely helpful and patient.

Do
Review №38

Very nice people to work with. I bought and had them deliver the wrong height platform and they kindly corrected MY mistake. As a rule, I try to patronize locally owned companies which, due to their inherently smaller resources, can sometimes be challenging. At Mattress Nation they proved to me their service and commitment to their customers. I highly recommend Mattress Nation - Monterey.

Ch
Review №39

David was wonderful. We talked over the phone for a couple of weeks before we moved. He was informative and helpful. The beds were delivered promptly when we arrived at our new home. When I finally met David in person he helped orient me with our new neighborhood .Mattress Nation is fantastic.

Ja
Review №40

Service was great as always, mike went above and beyond for us, his worker Juan was also great.

Ka
Review №41

Michael was really easy to work with, helpful and knowledgeable. This is out second time doing business with Mattress Nation in Monterey and we were very happy with the service and mattress we received. We would highly recommend this business.

Co
Review №42

Fantastic service! Repeat customer and will order again!

Ou
Review №43

If you are looking for a mattress, speak with Andrew and keep it local. They hooked my wife and I up and we are so looking forward to many years of sleeping on a top of the line mattress. Give them a call today and your dreams will turn from horrible to amazing!

Ja
Review №44

Great customer service and very friendly staffI highly recommend this place to anyone who is shopping for mattress

Ki
Review №45

We had a great experience. We got exactly what we wanted and more! We would definitely reccomend this store to everyone!

Fo
Review №46

After six phone calls to county waste management for mattress disposal I called these guys. I was told how to dispose of my old mattress and box spring without hesitation. I can see why Mattress Nation is getting all the good reviews, they are earning them! Keep it up guys, you have earned a loyal customer. David at the Monterey location went way beyond the call of duty on this one and deserves a special thank you!!

ge
Review №47

The service was great. They matched the competitors lowest price. Will do business again. Highly recommend.

Ba
Review №48

Saleperson knowledgeable and helpful. Got just what we needed and no pressure to up-sell. Definitely recommend Mattress Nation to family & friends. Strangers too!Delivery personnel alerted us about their delivery time. They were polite and organized.Overall, more than pleased with the whole experience.Thank you, Barbara Pollard

Wi
Review №49

One of the best shopping experiences I’ve ever had. Went to Mattress Nation after a terrible experience at Mattress Firm in Sand City and Dave at MN made my day. It was my first day living on the peninsula so I wanted to leave the store with a mattress to sleep on that night and Dave made it happen. He hooked me up with the mattress I wanted + sheets all the while making me feel welcomed in a foreign place. He gave me the low down on the area and assured me I was in the right place. Wonderful experience all around and definitely a step up from Mattress Firm.

ce
Review №50

Buying mattresses for my new house was incredibly easy. Ryan worked with me over the phone, was incredibly knowledegable about the different types of mattresses, helping us to buy the best for our needs. Despite the fact that we had to change our delivery dates several times, Ryan was nonplussed. Great experience.

Je
Review №51

I just moved to PG and had to trash my old bed. I came in here hoping to find something in my budget that I could finance. I was so lucky to have been greeted by David. He took the time to discover my needs and connect with me as a customer. He got me a great deal. Can’t wait to sleep on my new bed. Please see David for all of your mattress needs!!!

An
Review №52

Great customer service, very friendly, helpful and courteous

Ma
Review №53

These guys know their bedding! Always do their best to work with my budget and hook me up with what I need. Ive bought 2 mattresses so far and theyll be the first people I call if I need another one!

ta
Review №54

Very friendly and understanding of our needs, I definitely recommend them. Delivery was fast even with my last minute request, and extremely helpful, carrying everything upstairs for us. Now my guests will have a comfy place to sleep. Thank you Ryan, Mike, Sal and Dave!

ri
Review №55

I needed new box-springs to put under a Cal King bed as the old ones were too noisy for the renters. I called Mattress Nation and was able to quickly get them ordered online and they were delivered the next day. They put them in place and disposed of the old box springs (a fee is paid to the state for this disposal). Very helpful and efficient.

Su
Review №56

I thought a good mattress would be expensive but that wasnt the case. I visited the lighthouse store and Andrew was extremely helpful, as well as personable.I strongly suggest you check them out.

J
Review №57

Excellent customer service. The owner Ryan made sure that my concern was promptly taken care of by returning my telephone call and the follow ups. I highly recommend this business

Ro
Review №58

David was incredibly helpful and was very patient with my wife and I. David helped us find just the right mattress for us and everything was delivered the next day. Highly recommend for your next mattress purchase. Very knowledgeable and wonderful customer service!

Sa
Review №59

Great quality mattresses, great sales staff and owners. And above all -- great price! And a satisfaction guarantee.

La
Review №60

Friendly, fast and great quality mattress. Definitely would shop there agian.

st
Review №61

We needed a new mattress for luxury rental house in Pebble beach and needed same day. They delivered and took the old one away. It was a great experience and we will use them again in the future

Th
Review №62

Excellent service from the showroom to delivery and setup

Cy
Review №63

Dave was a cheerful, informative, positive associate to work with. Recommend without reserve, a great deal as well as making delivery/set up quick, efficient and painless....all done within minutes!

er
Review №64

Purchased my second mattress and everything went smooth. Much mahalo Mattress Nation!

St
Review №65

Had a great experience here! David was incredibly considerate and informative in helping us find a mattress and price that was right for my spouse and I. Best customer service Ive had!

Ke
Review №66

David did a great job of making me feel comfortable while trying out beds. He was able to professionally help me make the right decision while helping others in the store simultaneously.

Ke
Review №67

Friendly, accommodating, Great service and reasonable prices. I love supporting local businesses and would highly recommend place!

Ch
Review №68

Thank you very much Dave at Mattress Nation! He was fantastic, incredibly helpful and accommodating to our needs. 5 stars!

Da
Review №69

Excellent placeI had a mattress I was unhappy with that was under warranty they took it back without question and put me in the bed that I really liked great people thank you so much

Sh
Review №70

Great customer service, they really try to get you the right bed that will work for you and your budget. Great prices too, Thanks!

Sy
Review №71

David over at Mattress Nation Lighthouse was awesome, super helpful and knew his stuff. Our guest bedroom is going to get a major upgrade thanks to him and the Mattress Nation team. THANK YOU!

J
Review №72

Support your local businesses. Good people and great prices. Adam was great!

ry
Review №73

Mattress shopping is a long and tedious process and my husband and I have different preferences. We had a duxianna brand which was marketed at the time (20 years ago) to last a “lifetime”. Our bodies have changed a lot, however, plus we wanted the adjustable mattresses in order to read and watch tv more comfortable as well as alleviate pressure on my knees and his upper back joints.Our research began 6 months ago while we were visiting relatives in Scottsdale (2 showrooms) and Ann Arbor (1 showroom). We learned a lot about what we didn’t want and ignored Consumer Reports charts which are geared to the masses and include “box mattress” options which would not be good enough for the rest of our lives (we are late60’s/early 70’s). We also excluded the highly rated Sleep Number mattresses because of it’s history of mechanical issues.We found that Mattress Nation (on Lighthouse, New Monterey) had many highly rated brands including our favorite, Tempur-Pedic, so we made an appt and had an “initial” meeting with Adam, a knowledgeable sales associate but there were a few interruptions by other clients and we made a subsequent appt with Mike Tran, co-owner. Mike is everything you could hope for: knowledgeable but not pedantic, consultative but not pushy, empathic and sincere and very patient. He met us 2 other times and we chose Tempurpedic split Cal-kings (contour breeze for my husband and cloud-breeze for me). Mike oversaw the process, order, delivery and set up(which was complicated) perfectly. We would recommend them as I trust they will stand by their word and go beyond your expectations.

Pa
Review №74

Outstanding! Praises to Michael the Mattress Master!

Ma
Review №75

Josh was extremely helpful and gave us a great price, free delivery, and the perfect mattress for what we were looking for.

Cr
Review №76

Great service, attentive staff!

Ba
Review №77

The excellent product, the excellent shop assistant

Di
Review №78

Andrew was the bomb!! He went out of his way to help us!! Thank you

Information
77 Photos
78 Comments
5 Rating
  • Address:296 Lighthouse Ave suite d, Monterey, CA 93940, United States
  • Site:https://themattressnation.com/monterey-ca-mattress-furniture-store/
  • Phone:+1 831-704-3000
Categories
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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