Pharmacy has always been 4-5 stars overall, but they recently hired a tech I hadn’t seen before; Steven.He tried to give me less medication and was asking why I needed a month supply’s worth. I told him to please just give me what my doctor ordered. Then when my insurance approved the medication for partial coverage, Steven didn’t want to let me pay the remaining cost out of pocket.Totally unheard of… I’m a little disappointed how hard it was to get a routine medication. He’s a nice guy, but seems very confused.
I frequent this location and customer service has always been not good which normally I dont care about. But on this particular trip really just set me off to write this review. I was trying to pick up my prescription in the Pharmacy and the person that helped me was really no help. He just gave me close ended answers and I had to keep asking ok, what do I have to do then so many times. Seriously did not offfer any help at all and just wanted me to leave. I wouldnt recommend this Pharmacy at all.
Do not come here unless you are absolutely desperate ESPECIALLY for pharmacy.
Slightly exceeded expectations. Convenient downtown location. That had what I needed. Service was relatively friendly. Employees complying with Covid 19 safety standards. Stopped here twice during my two-day stay in Monterey.
The pharmacy staff seems to really struggle finding and filling prescriptions. I don’t understand why it takes multiple trips to get medication. I would NOT recommend this CVS.
Horrible. i walked from my hotel just in time to get there before they closed. i arrived well before closing time & they refused to let me in... horrible.
Great staff! Always go beyond the call of duty!
I switched to Walgreens pharmacy from a different pharmacy. The staff is nice and makes me feel welcome.
Very good service in Pharmacy Dept. great job!!!
Great selection for what appear tiny from the entrance. Nice and friendly employees. Looked like what would be a long wait from a long line ended up checking out immediately. Awesome!
Good service and selection for a small store downtown. They also surprisingly sell cigarettes which most pharmacies do not do anymote. Given theres nowhere else in the vicinity to buy tobacco after 8pm, its pretty convenient despite the fact that Im sure many people are horribly offended by this decision.
Second time this has happened. I use Google pay and the cashier doesnt understand or the system is broken. Requiring people to have to touch a POS unit in a pandemic is unacceptable. Boycott unsafe, stores like this one who is profiteering off people sickness.
The lady cashier with a ring in her nose really had an issue with Asian people, she was talking very happily with a father and his daughter, big smile, but when it was our turn, she put up the most unpleasant face and voice. Ill never go there again.
One of the cleanest and most organized Walgreens I have ever seen. Selection was unusually broad in some aisles.
These thieves will steal your money! Do not buy phone cards or e-gift here, they are not trustworthy. And the overweight women who are assistant managers have really ugly attitudes. There is nothing this store does that Safeway does’t do better, don’t even go there.
I went to Walgreens to get a product but I received so much more!!!Javier (found out he manages, helps with the pharmacy, floor customer service, too) came to assist. He was so nice, kind, helpful and knew his stuff!I appreciate sincerity: we see this world disconnecting from what is right.Receiving guidance takes less time. All employees were kind and helpful. This has been my experience with Javier and staff each time I have visited Walgreens on Alvarado. Whoever is in charge is so blessed to have employees like these. Good cast out, brings good back, its that simple! Let me add that Peter Koinage, in the pharmacy, is also so very kind and helpful (as his staff). What a score! Love these folks!!MCH former Host for Clint EastwoodPBH former Head Pro/GM for Pebble Beach
The pharmacy will tell you they have the tetanus only (Td, tetanus diphtheria) vaccine then give you the Tdap. They will tell you that you dont need an appointment and to come on down anytime, neglecting to mention that they close for lunch at an unposted time. When they finally get back, they will let pharmacy students watch you get your vaccine right there at the counter without even asking if you mind (which I admittedly wouldnt have cared about if theyd just asked, especially if I hadnt just waited 40 minutes and gotten the wrong vaccine). One star for unapologetically poor communication.
Good for last minute purchases when traveling.
...now is not the time...so whenever.( then ) lands, I mean end ends
They have things but they have no fruit for example, they have the basics, from the pharmacy side if they have variety!