Brought in my car after I had a flat. Also needed new tires and a much needed alignment. They handle everything in a professional matter and my car is running great. Also had an oil change done.
Great service, fast and easy would recommend it specifically if its an emergency they got your back.
Thank you Damian for fitting me in, I appreciate your effort and very refreshing to have a courteous young man. And thank you the guy who fixed my tire, quick and efficient. Just tired in Monterey Park.
Damian and Mario were great. I needed to purchase some tires and I called to make an appointment. Mario was very helpful getting me started and in store, Damian took care of anything I needed. Very professional. The store manager was also great, I forget her name, but she was very helpful as well! Thank you!
Staff was helpful, well mannered, and professional. They made suggestions on repairs on my car and we’re not pushy. There are hand sanitizer bottles around, require masks, and the chairs are separated from each other for social distancing purposes. I gladly waited on the premises a couple of hours and I knew my car was well taken care of. Thank you, Just Tired Staff :)
I had a great encounter with Tammy at the store on beverly. I have been a customer there for years. Only because it’s close to my home. She turned an awful experience into a delightful one. I will be driving out of my way to Monterrey, for all my car needs.
Just called to get an estimate in purchasing 4 Michelin tires and Damian the guy who answered the phone was so discouraging. The guy sounded like he didn’t want to be there. He mumbled, it seemed like he didn’t want to sell tires today. No thank you. If you sound like you don’t want to work, not willing to do business with you. Thank you.
You can get your Uber inspection paper work done here for 20.00.
Just purchased brand new good year tires on my Honda Accord 2016 and just walking in Just Tires i felt welcomed and everybody was very friendly and took there time to explain each process thank you so much Tamie and Damián for all your help I felt good leaving the store and very happy with my purchase I will definitely recommend anybody that needs any service to come to this location you will leave very happy and grateful. Thank you guys 😀😀😀😀for the awesome customer service...
I went in for a alignment and some estimates and the customer service was great and they were all very helpful. Big shout out to Damian for all his help!
Employees dont even let you make it to the door
Great experience, great customer service, I got my alignment as well as a new set of wheels, and was helped along every stepped of the way as well as offered any discounts they had.
They inspected my brakes and replaced them with no hassle. Great customer service
Big change from years ago. I didn’t want to go in because the virus. I needed a inspection before I left for out town. They got me out before the time promised. Surprisingly it was very clean and smelled fresh. It was even cleaner than the restaurant next door and it’s a tire shop.
Had an awesome experience, the entire team was friendly and they did a great job on my car 😁
This place came as quite a surprise honestly. I woke up to a check tire pressure light in my car and was running late to work and because I have had flats before I took it to the used tire shop close to where I live and the guy promptly filled my tires with air stating it was the rear driver tire that was low. He also said it was time for me to buy new tires as my rear tires were down to no tread! So instead of buying them at the shop that sold used and refurbished tires, I looked online to investigate and was able to purchase four brand new tires through Goodyear. The internet allowed me to schedule an appointment and make the purchase in one visit, and Just Tires is an authorized installer of the Goodyear tires. My appointment was at 4:00 but I got in three hours early at 1:00 and without any lip service was told they would take care of me and sure enough I left with a completely aligned and balanced set of 4 brand new Goodyear tires, and all for under $300! I am so amazed and with Affirm, I was able to finance the entire transaction!
Very friendly staff, fast service, reasonably priced and easy to make an appointment online. I highly recommend!
Everyone was so nice and helpful. They acted as a team from the moment I pulled up to get a new tire put on. They were fast, courteous, and Covid safe!
I had low tire pressure...I decided to stop by Just Tires. An employee greeted me and explained to me that my tire was badly damaged on the sidewall. He recommend a tire replacement instead. He explained the risks involved in driving a vehicle with a tire that was damaged. The employee was very informative and helped me decide which tire was best for my vehicle.
Avoid this place at all cost! Went in for a regular oil change ($100) they recommend a coolant flush which i refused. NEVER had issues with my car. My car now over heats and shakes. My car is not old and never had issues. I guess bc im a woman they wanted to take advantage of me. So disappointed. While waiting for my car to be done a man went in with this complaint. Will never return here!!!!! This place cant be trusted!
I went here last week because my tire light kept coming on and I wanted it checked. They inspected my tires and told me I need my front two tires changed and my back tire (the problem one) was being affected from my shocks needing to be replaced. Since I wasn’t buying new tires that day, they sent me away and said they couldn’t do anything til I got my shocks fixed.I just got back from another shop where they found a nail, patched it, and I am all set... with no sign of needing new shocks.Yes I need my front tires changed but this is the classic up selling to a female because they think we’ll just listen to anything they say.I will NOT be getting my new front tires from here and just want to remind everyone to not just listen to anything a mechanic says. Do your research and take your car to multiple places before getting work done!
The manager left my mother a message. Introducing herself and thanked me for giving them a try. I called back with her on the phone and she took the time to explain about the recommended services. Very pleasant and cheerful. You just earned yourself a lifetime customer.
It was nice i just wish they put my step tire and jack back in place instead of leave it in the trunk. Just so you gus know the jack goes under the spare tire for some vehicles.
Blessed tire place in Monterey Park thank you Tammy
The manager called asked to see how we are doing they noticed we missed our appointment Saturday they got us in right away today for our oil changed
I want to say thank you to Andrew for always being helpful every time I needed a patch on my tire. For letting me know I needed to change my tires. Always friendly and good customer service. Ill keep coming everytime I need service on my car. Any one who will be coming here, ask for Andrew!!!
Since Ive been taking my car for new tires,and service..it has been a awesome experience.. I schedule appointments & never have wait more than a few min.......the staff are wonderful,honest.customer service is outstanding.. The gentleman that goes out of his way to make sure. Everything is done well is Angel...I really appreciate the excellent customer service. I will continue be a customer at just tires ....I will not return to Honda dealer .Thank youJUST TIRES!!!
This is the best service provider I have used.1. Staff is always accessible, courteous & go out of their way for the customers.2. Honesty - I can trust them not to cheat me like other service providers.3. Dependability - Can depend on their opinions and work performed.
Very professional polite staff! Andrew was a very knowledgeable gentleman. I reccomend this place if you need tires they will take care of you.
The staff is very helpful. Knowledgeable mechanics. They really try hard to help you. They have good deals. The waiting area is clean and the restrooms are clean. I highly suggest place for tires and alignment in the car
I came here thinking that i needed tires so i ask the lady in the front desk to give me prices, she went outside to check and she was honest to say i didnt need tires yet. She was very helpful and friendly. I also got free air for my tires. Thank you just tires! Kudos to the mechanics.
I showed up around 5pm on January 16. My left rare tire somehow went out of air. Then I found this place a block away from my house. When I showed up one young dude greeted me and kindly did my all four tier for free, but it was rainy so I insisted and paid the young dude 5 dollars for being so kind and doing everyone’s tire for no money. They are just giving their time and work to the community around this place. I don’t understand why people leave a bad review for this place. Be grateful and be a gen.
Purchased new tires, then noticed the psi reading on the dash display was no longer working. Took it to the Lexus dealer they told me a sensor was broken that is why its no longer reading the psi. Once I took my car back to Just tires they explained to me that my sensors are working but had no idea why the psi reading was not showing on my dash. According to Lexus the part cost 300$. The reading was fine until Just tires installed those tires 😡😡
Ive been coming here for years, they are always so helpful and their service is top notch. From oil changes, tire rotation, shocks and struts to new tires I only come here. David is always so welcoming and so helpful.
My neighbor just told me I should come here to get the tires pumped up. It took me about 5 minutes in total and it was for free. Very fast and friendly! Thank you so much!
Charge too much for brake service. Fix a flat tire is ok. 20-30 minutes to fix a flat tire.
Was around the area and needed a quick tire fix since I had issue with my tire being flat out of nowhere so I came here. The mechanics here are very knowledge in regards to what they were doing. They told me the truth and what I needed to hear about how much things were going to cost and how long it was going to take. Price is pretty reasonable for patches and repair.
1st time I came here and I will only come back here
Great service and good deals, plenty of parking and eateries. Nail place nearby if youre taking the wife or daughter with you. Women, Shakeys next door if you have any kids with you or nail Salon. Best to make an appointment via website.
This place now has new management and NO longer has good customer service. Mario Jay, the new manager, is definitely NOT customer friendly. BAD experience with him. Dont think hes honest--proven by things he said that were not true. I had to prove him wrong and he still would not admit to it.
I bought new tires for my car here at Just Tires, they were great and fast. I want to say thanks for the job well done!
They alway do all they can and advise me on what i need and things that I dont need. Its hard to find good honest mechanics theses days
There are bad eggs in this shop. This one guy forgot to rotate my tires and good thing I was watching the entire process. He didnt wear gloves and put greasy finger prints all over my car. He over-filled windshield wiper fluid and dripped oil on my front bumper. If this shop is your only choice and you care about your car, you should watch the process.
Ive been bringing my car to this place for 10 years. My wife now has started to come here too, even for her oil changes. If you got a flat, just take your car, drop it off and take an Uber home cuz even if theres only two customers in front of you youll be there at least an hour. On a Saturday morning I made a Sunday appointment at 10AM to get an oil change. I dropped it off at 9:45Am and got a call at 1PM that it was ready to pick up. I dont get the feeling the appointment made a difference on how quickly theyll work on the car, however by doing the appointment online I got $5.00 off the oil change. Just drop off your car and go do something. They close at 6PM so theyll tell you if they can complete the work before then or not.
Very helpful. They didnt waste my time. Took care of my tires. All 4
Andrew is nice and friendly. He help me get discount. And aslo help me understand what kind of service I need next time . He aslo highlight the warranty I can use for my new brakes and alignment. This is the best jus tires shop.
Never let me down. Great to go for a free check-up.
Dont come in here for spark plugs no oil changed no nothing these guys ruined my whole car doing a sloppy horrible job making things worst. just come buy tires here thats if they dont mess that up too
Awesome personel and very professional at the front desk. Went in twice to get my tires patch up in one day false alarms on both occasions but very well received and good customer relations
Very unprofessional staff. .. not to mention the fact that theyre not honest about the work your car needs and the parts price inflation.
Worst tire store Ive ever been to. I waited 51/2 hours for them to fix a simple flat tire. All the customers were complaining about something. It was awlful, Id rather walk than go back there!
The staff is amazing, I didnt wait a long time for a oil change
Came in with bolt in front tire 15 minutes before closing. Was on my way home from WestLA to Fontana. Not only did the repair my tire, but didnt charge me and thanked my for my service in the USMC. I thanked them for their support and left a tip to the repairman. For doing something so simple made me proud that there are people who appreciate the sacrifices our Vets do. Kudos and OOHRAH.
Clean, protected and fast service
Long waits for a flat!!!! Go to different place. Wanna be gánsters run this place, people dress is sweat pants with sense of customer service. Will call corporate on this wanna be cholos.
DANGEROUSLY INCOMPETENT! AVOID!We rolled into Just Tires with an almost flat tire and were talked into buying three new tires (one replacement of the flat and two replacements of other admittedly very worn tires). These appeared to be installed correctly.The problem was that they left the original flat tire on the car (after inflating) and replaced the other three tires. We discovered this about 100 miles later when the tire went flat again. Luckily we didnt die in a fiery wreck on the Grapevine.We tried calling this branch the same day (well before closing), and no one answered. We also reached out to the main Just Tires support and received no response.Save yourself the potential headache (or fiery death), and AVOID JUST TIRES AT ALL COSTS!
I needed to have a tire repaired, I was told they will do it in about 40 minutes, one hour pass and my car was not even touched, I finally, ask for my keys back after one hour and 25 minutes and they just give them back without attempting to repair my tire or apologizing for the long wait (they were always two employees at the front desk doing nothing).
They are like my cars physician...they have my whole history. They take good care of my car!
Clean, professional, great services
Mario Jay is an expert with Mercedes Benz. He knew exactly what codes to use to reset my low tire warning light. Thank you Mario!
Bought tires from them twice that didnt last longer than a year. Kept bubbling and blowing out. Tow truck companies in the area discouraged me from returning, saying that they have heard similar stories and believe they are selling defective tires at full price.
They were great especially Andy
Very helpful. Great staff.
Good service. Very helpful.
The issue I have is having to wait 45 + minutes just to have 1 tire checked??? Apparently there is on 1 mechanic on duty at opening who does that???
I was satisfied with the service, received.
They take care of my car
Save yourself time, money, and most importantly a headache! and just go to Walmart. Youll find the same tires for half the price, mounted and warranty. Thats what I did.
Fast and excellent customer service!!
Nice environment, quick service.
Very nice service
Helpful working guys.
Nice and good price
Very Helpful
Very helpful
Price a little more than others
Great Service.
Great Prices
Sucks
Love it here
Fast service!!!
Thanks to Damian, hes very kind. Excellent service 👍
Very good service a guy who attended us very friendly
I liked it a lot because all the employees are very friendly they have very good service
Bad badVERY BAD PLACE I DO NOT RECOMMEND THEM FOR ANYTHING,,, WORKERS WITH BAD CHARACTER PESIMO SERVICE PESIMO
Expensive
Good products are not cheap! Cheap is not good quality!