Worst delivery service in America. Notifications show nobody home for delivery. Managed preferences show leave it at the door. My security systems shows they simply lie and was never at my door.

Stopped in yesterday to have a package mailed. the woman who waited on me was most helpful and polite. I will use their service again.

Centrally located; business hours a very workable for dropping shipments after work. Extra friendly, helpful staff.

I brought in an already labeled package that was ready to go, but I forgot my mask in the car. I was practicing social distancing but the clerk said she would not serve me until I came back with a mask, I asked if I could just leave the package on the counter and leave the store but she said she wouldnt scan it unless I came back in with a mask...... THE PACKAGE WAS ALREADY LABELED, so once I got my mask from the car she then scanned my box. I get that some people are still concerned about covid (one year in to it) but come on, the package was labeled, you could have just scanned it once I walked out of the store and said please wear a mask next time. Besides, if I would have waited a few hours I could have handed it to our driver at work without a mask and he wouldnt of said a thing

No way to talk to the store its self I dont want customer service I want the store employees to talk to

Helpful in returning items you dont have a need of at that time.

My package was supposed to be Delivered Aug 19. Never showed up, they marked it I was not home. They sent it back for the next day. The next day they marked in system asno delivery attempt. Day 3 Aug 21 my package was marked as delivered. I was outside and nobody ever showed up. So I have no clue where or who has my package. It has over $200 of products in the box.

The gray haired lady at the front counter was by far the rudest person Ive ever met. I will never use this location again. We are recovering from Hurricane Laura and some people lost everything. Her customer service and lack of empathy is a very bad look on you Fed ex. Kindness goes a long way I suggest you retrain her on this shes definitely disgruntled.

So rude!!! Lynette Isabella was incredibly rude while trying to drop off a package. I’ve had 2 experiences at this location and both times the people that work there are so rude. Do not use this location!! No manager on site and the people there do not know customer service.

Took a while after we entered to be acknowledged and they were empty. They were not very helpful. Just wanted to get the transaction completed.

Cant talk to the manager about a problem.

That was helpful to resolve a problem with delivery.

Package say it was delivered dec 12 @ 10:43 am (most likely got stolen 🤷‍♀️)...Another package was delivered & it was left on my porch without me even knowing...Why don’t the drivers knock on the door like Ups does??

For 2 days, our packages have been shown as Out for delivery. For 2 days we have not received our packages. First day the driver delivered a small package and said he didnt have room for the other 2. FedEx still showed them to be on the truck. Tomorrow is Sunday. Wont be getting them then either. Had 2 granddaughters today who did not get their Christmas presents. We will be checking the shipping options on everything we order from now on as we never have this problem with UPS. FedEx....you have lost any future business from us.

Young lady at the front desk is always so professional and knowledgeable about her job..

Always late and continuously lose my packages or deliver them to the wrong house. I try to get businesses to use any other shipping method before I order anything. Negative stars!

Used the location to sign, notarize, and ship documents. No problem.

I left specific instructions to come to back door!This happens every time! The first time I left instructions to come to garage / carport door, the guy never did, so I changed to back door! Still having same issues!! The issue is I have to sign for the package. I am always here, I am where my instructions State I want it to be brought around to back door, I have door open every time! But I always get a notification when all the sudden a attempted delivery happens! I even specifically state “RING DOORBELL “ I do not have a door bell in front because I have a camera.. fedex guy, never follows my specific instructions and always leaves to note on file “NO ONE WAS AT THE RESIDENCE “ but here I am, every single time! There’s obviously 2 vehicles under the carport, and I wait by my back door, opened, glass door I can see, but never properly delivered!!!Is my instructions hard to understand?

They called to tell me to pick up a package they couldnt deliver and then couldnt find it.

FedEx is the absolute worst shipping option..Every time I get something from them I usually have to go pick it up from a neighbor or wait three days while it sits on the delivery truck.I ordered a package that was supposed to be delivered 2 days ago.The Fedex driver sped up my drive,dug around the back of the truck and then just left without saying a word.The next day still no delivery.I finally received it today and the box is all smashed up and torn.The customer service has been terrible and the delivery service even worse.I will do my best to use UPS since they are way better than fedex

Generally rude staff, but hey, Im just going in to overnight packages.

Exceptionally unexceptional

The lady working said she couldn’t scan the label on my return package. She didn’t even attempt to, but was so sure that it was a USPS label. I called the store I was shipping this to and questioned why they would tell me to drop this off at FedEx if it’s a USPS label. They said they’ve never had a problem with FedEx accepting their returns and it could ship either or. Took it to another FedEx store and they scanned it with no problem.

Do not deliver on time!

Very nice employees and always get my packages where they need to go hassle free.

Hire some nicer employees cause the ones you have are not

They dont deliver on time. Cant find my house, and I live off main road!! I always have to go pick my shipment or talk to them on phone the directions to my house. Its not hard to find! Behind the post office!!! If they were competent enough to stop and ask post master, they could walk around building to my front porch. Every month!!!

Ive ordered a package on October 29th and I was supposed to received my package the next day than the day after that. I havent received it yet Ive been calling for the last 5 days, in I still havent received any information or my package yet they wont update me on whats going on with it. I dont want to feel like one of their over night employees stolen my package in went to sell it for a quick buck. will not let fedex ship anything else for me.

Been waiting on package for a month since it said it would arrive a month ago and cant get in touch with a human.

They cant do nothing right.

Quick and efficient service. Told the FedEx person what I wanted to ship and where. She replied with delivery dates, times and prices. Paid and done.

The lady that waited on me was friendly and helpful.

Fast service and good location if you are in Monroe

Driver will not deliver packages to my hope. However happily drops them off at my neighbors home or down he street. Pathetic

They suck supposed to have package with meds Friday it’s Monday still waiting and can’t even get the place now

This place is very clean and staff are very helpful and friendly they take care of customers. They is hardly a wait when I go in there I have been there several times they are priced reasonable also they can print just about anything you want.

So far not impressed because suppose to have package delivered never arrived called fed ex they said driver tried to deliver package 3 times left door slips never seen one door slip, there is always someone home there went to bed ex office and tried to receive package but couldnt because no tracking # Ive had packages dropped off at wrong address before they were gonna just leave a expensive object outside in the rain just because I didnt pay to have it put inside by which I was never given that option so Im not satisfied with any service Ive received yet.

Great staff, sometimes a wait due to a rush. Very helpful and knowledgeable employees

Personnel is very friendly and helpful.

Paid for next day delivery, the driver didnt deliver! Driver said the office to the apt was closed but there are no gates to keep him from delivering at the front door! 😡 The sad part is the recipient was waiting outside on her porch for him to deliver! Wished I went to UPS havent had any problems in the past getting it to the customer front door!

I am willing to pay double for shipping if shipped via UPS or snail mail! FEDEX IS THE WORST!!!!!!!!

Great

Counter woman dont seem to care, da dum da dum, just takin my time......

Hate them so much.Everytime I have a delivery they screw it up. Especially, overnights. And then its a five day process to get my package. Calling doesnt help any either. Exceptionally frustrated.

Very friendly and helpful. Quick service.

All I wanted to do was ship a 10-pound box to the Philippines. They wanted me to pay $406 to get this box there. No way

Great way to ship your packages

Not worth doing business with.

Staff was very nice and friendly! Place was very clean.

Horrible service. I have watched their drivers throw packages on the concrete from up inside of the truck. Today they left $72.00 in printer ink in my yard for the dogs to chew up rather than leave it at the gate at the end of the driveway.They do not care at all about the customers packages other than to say they delivered them.The Fed Ex drivers I have come into contact with have no integrity whatsoever.

Expected my package on Friday but held it in two diff locations for over a day each and the day before the delivery they still tell me it would come in on time but I had to call the day off an then they tell me it want make it.. if I can help it I want use them again

Other than a difficult parking situation for multiple large vehicles, the FedEx Ship Center is conveniently located and staffed with helpful people.

They offer notary services

Very convenient

Theyre good

Good customer service

Need your package to get to somewhere or someone on time when you need it, only place to shipping center that can make it happen.

They told me how long it would take to get there and the prices.

Fast and easy

Located my shipment quickly

Friendly and fast!

Ladies at front desk is lazy and lets customers build up before moving from her chair if her urgency is reflective of the organization as a whole I will never ship through Fed ex again.

Fast, friendly service.

Very poor service.

Very helpful staff

Fair prices

Excellent service.

Great Help

Service sux

Excellent

Not very helpful staff.

Good service