user
SecurCare Self Storage
1005 S Broad St, Monroe, GA 30655, United States
Appearance
SecurCare Self Storage
Comments
As
Review №1

I had a great experience! Debanny E. was always there to answers my questions and help me. She made leaving all my belongings easier and knowing I had her to call made it easier on me too. The grounds were clean and well maintained. Thank you for all you did. We would use SecureCare again, and again!!!

Jo
Review №2

They mean what they say secured great place to store your things while on the go. they even have parking for rvs etc.

Gr
Review №3

Conveniently located, affordable and friendly service. Plus, the gate always works!

De
Review №4

Nice clean facility. Well lit and helpful friendly staff.

Go
Review №5

They don’t tell you ahead of time that you have to have the insurance by the time you check out you’re wondering why it’s so high they add on different fees and they do not say that you have to buy a lot from them or what type of lock you need before you purchase the unit other than that it’s pretty cool that you got a put Code in and go through the gate

Du
Review №6

My Father passed away he has his stuff here. When he passed away his insurance that was bought for storage was suppose to cover everything. My mother called and talked to them they said all she needs is a death certificate to gain access to his unit for us to get stuff out. Well she brought it up there they said it wasn’t good enough so we got more paper work we took it up there now they are saying we owe money to get his stuff out when the insurance is suppose to cover it. They already cut his lock off and going to Auction his stuff off. There was a woman and a big man in there they were both rude as they can get out of. I don’t recommend this place at all! I have a unit with 10 federal and they are cheaper and has the best customer service! Y’all look out for secure they will do you dirty and don’t even show any sympathy for my fathers passing!

Al
Review №7

Very nice, and very helpful!

De
Review №8

Professional, secure, well kept. Stored our housing appliances here for approx one year! Location was convenient and affordable! Definitely would recommend!

Da
Review №9

The manager was smart, kind, and thorough in her quick processing of my on-site application for a storage unit.

De
Review №10

Since this place has switched to the new owners, its horrible. They cant get their billing system in check, the people at the call center are rude and cant even answer a billing question properly. I just got a new house so Im moving my stuff out ASAP but Id use somewhere else in the future. (EDIT) The ONLY redeeming quality at this place is their office manager Mary. She is BEYOND helpful, sweet, excellent costumer service skills, if they could clone her to work in the call center theyd be great lol

Ti
Review №11

The lady at the office is really dry but overall she was trying to be nice. Great prices if you check online first!

Jo
Review №12

Consistently went up on my rent yet never updated any equipment or offered more services and there were multiple times i went there and the gate is wide open. Real secure

Li
Review №13

They changed local management recently. Cannot reach anyone by phone or in the office. Have tried for 2 days. All I want to do is tell them that we vacated the unit. No telling how much business they are losing.Linda Smith

Ja
Review №14

Great place if you need extra storage . Staff is super friendly, very helpful & attentive. I would absolutely recommend SecurCare Self Storage to everyone

bi
Review №15

Weve been renting a storage unit from them for about 7 years now and have never had a problem

Ro
Review №16

I just vacated 2 units. Mary Dauphin was very helpful with a few problems including a lost key - found a spare from years ago! Good clean units, well ventilated.

pe
Review №17

Always pleasant and easy to work with. I would recommend them highly.

El
Review №18

When i go in to pay my storage the employees are always nice and polite.

Ke
Review №19

Very easy application and start up service online. Easy to obtain new gate code. Very friendly staff.

Je
Review №20

Smoothest and friendliest service imaginable!

La
Review №21

Damn right ms warren! Lol they wont answer my calls... its like they have the phone set not to ring in office at all....gggggrrrrrrr im getting really upset!

Ta
Review №22

I Think they need more security

S
Review №23

Vaccums are no good, better off using an house vaccum, waste of time and money!!!!

No
Review №24

No one answers their phone when you call them to make a payment and yet they charge a fee, I dont. Know why they keeping the cost.

Su
Review №25

First. What date do you have me being there?

De
Review №26

Great customer service and management

ja
Review №27

Nice staff

Ja
Review №28

Nice staff

Li
Review №29

Staff is outstanding

An
Review №30

This is where webuy gas

Br
Review №31

Nice place

Information
26 Photos
31 Comments
4 Rating
  • Address:1005 S Broad St, Monroe, GA 30655, United States
  • Site:https://securcareselfstorage.com/storage/georgia/storage-units-monroe/1005-S-Broad-St-751?utm_source=google&utm_medium=local&utm_content=751&utm_campaign=localmaps
  • Phone:+1 770-207-7878
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Mover
  • Moving supply store
  • Storage facility
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Similar organizations