Walk in anytime, and within mere seconds someone is there to assist- no hunting down for someone to answer your questions. Very knowledgeable, offering suggestions, really show interest in your project so they can help you have a successful outcome. Honey-do-list attempters right hand!
The owner helped me find a bolt and nut that I needed. Excellent customer service. Super nice folks.
Well organized local hardware. Employees are always very helpful and the prices are fair with always good sales.
Not crowded. Easy to find what I needed. Staff was courteous. Also gave me the Veteran discount.
Friendly staff, great service. They have always had answers to questions about fix it stuff. Im not the handiest guy in the world and they always walk me through it so I understand what to do once I get home.
Very helpful. Helped me get the stuff to fix my plumbing problem.
Still your local hardware store with friendly, courteous, knowledgeable staff who are always good help with project ideas. 🤩👍
Great hardware store, usually have what you need, I always shop for something there that I cant find at the bigger stores.
Brought in screens for repair and they look good. Staff is very friendly and helpful.
Very nice place to shop with very friendly helpful workers.
Had to go there to get keys made quick and friendly service keys worked great
Very organized family help at everything I needed excellent employees made it very easy to find what I was looking for thanks again for all your help
I can always find what I need there. Good helpful service. Very informative staff.
Friendly/Helpful staff.
Very easy experience, had questions and got great answers and a lot of help!!
Great mom and pop Hardware store, they go out of their way to help you.
I went there looking for paint/stain for a privacy fence. John, the gentleman who helped me, was very nice and helped me with picking out the best product and value of what I was looking for.
Always helpful and polite every time I go there.
This is my favorite ACE in the area, theyre always willing to help!
This is my favorite hardware store we moved to Toledo and was in town stop in and the hardware store is had a face lift. I was very impressed by the store still amazed that the staff is amazing and very helpful. Keep up the excellent work 👍
Personal service is what you get here, and you know they care...
Very helpful staff
Small venue with some of everything. Had help from the minute I walked in. Will look here often for help.
Very friendly. Surprised on everything they have and great prices
Took back batterys that didnt fit and manager acted like we did something wrong
Love little box stores someone is always there to help you.
We bought something online and ordered it to be picked up here. The guy who ‘helped’ bring it to the vehicle was extremely rude, snarky, and completely unprofessional. Won’t be using this service again.
Great store. helpful, friendly people.
Very good customer service
Love Ace hardware as a whole with there selections and services offered. However, some are better at it than others. This one is lacking enthusiasm and charm.Im hooked on their pretzels! I buy them every two weeks for my clients who have gotten hookef on them as well. Theyre called Dots.Give em a try.As for St Pierres Ace hardware. I just dont care for the staff on most visits. Some are helpful but make you feel rushed, others dont speak, much less smile. Needs work in customer service.Also, as a member of the Monroe family, I have zero respect for the St. Pierre founders family who started this store. Havent shopped there in 15 years or more because of it until recently.
Had the metric bolts I needed that Home Depot didnt, but WOW, $3 for a single bolt?
Great service
Great service and location
Very helpful folks. I went in to ask a question about plumbing, intending to buy what I needed for the job. They informed me I wouldnt need anything special. Since they were so helpful, I picked up some items for some other repairs on my list. Very easy, in and out. Great place.
Simply sterling service, the sales and support staff at St. Pierre Ace Hardware are a cut above for sure. Twice today I needed help with an electrical project and they didnt stop helping until I had it right and my project was done and done right.Just cant say thanks enough!!!
Love going to both our local Ace stores. The employees are always helpful, really friendly and great attitudes. They may not have as much stock as the big box stores, but its much more convenient. They do have some killer deals from time to time too.
Great helpful service all the way around
Has any machine screw or tool or fitting you could want but be prepared to pay out the nose for anything in ACE. good god, double for everything. a few deals on non hardware items hardly make up for getting bent over every single time you go in.
Not just good service..GREAT service!
Had what I was looking for and great service as always.
Bird seed a plenty, was hard for me to find anywhere else. Got stakes for my tomatoes, ditto, anywhere else..none. like they say ACE IS THE PLACE
It was great nice and clean friendly people had what I wanted good price been going there for years I would suggest to go there for what you need
They always have what youre looking for, and if not Im sure they would point you in the right direction.
The girl that helped me didnt know what she was doing
They always have what I need. A REAL hardware store!
The staff is always courteous and very helpful. The store usually carries any hardware items i need.
I wanted to support local stores during the Covid situation. This is yet another Ace Hardware that tolerates having rude, condescending, lazy employees. The older, long term employees here are terrible to deal with! The younger employees seen fine but lack the knowledge base to be helpful. Our choices are limited in Monroe but if suggest you go elsewhere!
Good place. I would go back. I often forget its where it is, and usually end up going to Lowes or home depot.
They always have everything I ever need
Excellent service even in this crazy time. Always friendly and helpful.
Very knowlegable, personal help!
Always helpful. Thanks Staff!
Had what I needed. Employees very knowledgeable. I will be back.
Great place for whatever you need
Helpful workers. Knows what there doing. Ask for help if needed they are great.
They were the only store in town to have the items we needed in stock. Friendly extremely helpful staff made the shopping experience fast and simple.
Locally owned ACO affiliated hardware store. Windows repaired, keys cut. Custom paint colors. Very helpful and knowledgeable staff to answer questions. Easier to get in and out than with the big box stores. Now carrying Craftsman tools.
John was very helpful and knew exactly what I needed and where to find it.
Staff was helpful but did not have the vacuum belt I needed
Workers here are very knowledgeable and helpful. There is a lot of selection. The prices are high compared to the big box stores, but it is easy to get in get what you need and check out. I wish they were open later on weekends for those last minute needs when working on projects.
Excellent,they always have what I need.if they dont have it,I dont need it.
Its a nice clean hardware store, well stocked. Very helpful staff. I go there often for everything from keys to garden supplies. I have a loyalty card there.
Good selection of home improvement supplies. Open to serve
They have sarsaparilla
A helpful bunch. If you are looking for a machine screw, or a specific fastener, its nice to still be able to go to a hard- ware store and have someone on-hand who actually knows whats in the drawers down the hardware aisle
Stopped in to purchase parts for 2 faucets I was replacing. They had everything I was looking for. The staff is as helpful as they were 25 years ago when we purchased 2 Stihl weed eaters. Thanks again.
Great service, and close to homeA+
Could be a lil cleaner!
Love ACE!!!! Detest going to Lowes now but I have Shopped at ACE Hardware since I went shopping with my Mom. I am 53 now.
Excellent hardware store chances are they have your hardware items. Great help, in and out. Locally owned, hard to find anymore.
Great rewards program. Good service.
Nice staff. I was having a hard time finding a particular product and they had it. When I went there to make a purchase of this item the manager told me if I bought four or five everytime he would give me a ten percent discount.
Decent store and service, the ownership has changed in the last couple of years.
As President of Monroe County Landlord Association I maintain numerous properties and have occasion to visit this hardware store several times a week. The depth of their stock is fantastic. They have every kind of nut and bolt you might ever need, along with all other types of fasteners and specialty hardware items. Service is always prompt and curteous. I rate them at the top of the list! 5 stars.Arnold Bredschneider
Clearance rack out front before you walk in. There were a few decent deals. The store prices were pretty expensive compared to Menards. Do yourself a favor and compare prices.
I have never been to a store were every single employee greeted you and was there to assist you. Great store.
Best hardware in town friendly staff and very helpful would definitely recommend to everyone i talk to
They have all the items you can never find at the big hardware stores. Great place to start looking for your items as well.
Excellent service & price,great customer service.Thank You,Ron & Chris.😁😁😁
Awesome power washing supplies
Everyone at St. Pierre Ace is so knowledgeable and friendly! They always seem to have what I need - even if I didnt know what that was when I walked in. The TRULY helpful place!
ALWAYS GREAT! Even with new owners they are still GREAT and I mean G R E A T .
GUYS GET THE DOTS HOMESTYLE PRETZELS THEYRE GODLY AND ONLY SOLD AT ACE HARDWARE I STG 10/10
Great store with a good selection
Usually has everything that a hardware store should have. And they are very helpful.
Very helpful and friendly
Walked thru the door and I was asked immediately if I needed help finding something. Love this place for its customer service!
Easy to get to, easy to park, easy to shop, staff seemed knowledgeable. Nice normal sized hardware store pre-millennials are used to, not a super store which sells way too much with staff that knows way too little.
Any thing you want they got it or will get it for you
#1 place in this town for just about every thing you want and might need just call tham or stop in and ask one of the staff and thay will be more than happy to help you or get a nother staff member that may know more about it
Great place 2 ger. What u want with very helpfull people
Always helpful. Employees are really knowledgeable
Great Staff and they try their hardest to ensure a you find whatever you need. Great store!
Best hardware store in town. Helpful staff anxious to assist you.
Friendly and knowledgeable staff has always been very helpful and Ive always found what I needed and at a fair price.
Always helpful
Large selection easy in and out shopping friendly knowledgeable staff. Higher than average price
My questions were answered and service was excellent. I got what I asked for but I didnt know I had a bend in my window frame. Landlords can be jerks. Not stores fault.
Great place to stop and get some tools or hardware on the go if you dont want to go to a bigger store.