Matt did an amazing job bagging and just being helpful in general. Got the best prices on meet since Sav-a-lot closed. I eat a carnivore diet and this place is a God-send

Everything was clean, in a convenient place and the staff was great. I love shopping there. I am so sad to see them close.

Convenient location. Great specials for my needs. Most of staff is friendly and helpful. Closing soon. 😒

Well stocked, clean. Good selection of veggies and dairy. Cashier i had was very nice and personable. They were busy but not too crowded. I was in and out in no time.

I stopped by this grocery store the other day mainly to pickup some breakfast pastry and because it was convenient to get in and out of traffic. The store was not too busy for a Friday afternoon. The store was neat and clean. I immediately found what I wanted and went through the check out line with very little waiting time. The cashier was friendly and I was in and out of the store in no time. I had not been in a Bi-Lo in years but if I am in the area again and have a need for groceries or a grocery item I will stop in again.

Friendly people, clean store, very organized. Nicely laid-out specially or someone handicapped and every time Im there they always offer to load my groceries for me

The Bi-Lo stores all had potential unfortunately Bi-Lo didnt seize the moment and lately you could tell they were wanting to discontinue the Bi-Lo name as conditions have worsened and employees and attitudes have went downhill. I have for many, many years been a Bi-Lo shopper and I will miss what they once were. They had some very good sales too. Definitely my biggest complaint with them was their failure to be consistent store to store or even employee to employee in the same store as regards to coupon acceptance etc. That was frustrating but I did appreciate that they even took coupons and enjoyed using their app ect. Goodbye old friend!

Great place to shop. Makes very delicious cakes!

It is very sad I shiped at this bi lo 23 years.my children grew up shopping here.the burgers are great in monroe nc.bi lol was wind dixie.the beef people.now they be closed down with pre packaged meat from food lion.the dairy man has been there 20 years.the meat cutters 23 years.where they going to find a job at there age.no one cares but one day these fast tract deals will meet there maker.life is hard but the community us old times will hurt the most.god bless these folks.apri 11 is there last day.

Its needed updating, but are closing instead.. first 1st H.T now bi low. All we have now is foodlion..nothing like cornering the market.

We have shopped st BI-LO for over 30 years. It is friendly store. We hear that it going out of business. I dont want to see it go. We drive from Wingate N.C to shop. We need this store to stay here. Please reconsider not to close.

I witnessed the manager doing a wonderful thing for an elderly lady and it was such a great opportunity to see how management works on a positive note. I was happy to be at Bi-Los its a great store.

I love this store because it is clean, friendly help, prices are great and well stocked

Bilo customer service is great customer service and they have items that no other food chain has.

Wonderful, will really miss the store when it closes.

Such nice people and great prices

Everyone was friendly. It was very clean and organized. They had a great selection and great prices. They also had some off beat flavored diet soda I have not seen anywhere else so that made me happy!

So very sad to see them go. ☹️

Its like Food Lion but better prices

Loved this store... Sorry to hear we will be loosing it in Monroe, NC. Always thought your business was good, what a shock

Very clean store. Extremely friendly people. Close to my home.

Best Birthday cakes ever and they have everything I need when I go shopping.

The broccoli salad was past its freshness date. The broccoli was cut too big

Nice place to shop. Clean and wearing mask.

Good place to shop. Doesnt have that (snobby) Grocery store feel.Several times during the year they have awesome sales, especially on things everyone needs...Dukes mayo. You cant live around here and not eat Dukes mayo. I have actually seen it as low as $1.99 per quart. But most of the time its Buy one get one free (BOGO). So who doesnt love something for free. Especially something thats as great as Dukes mayo? Right?

Local food store, limited deli services but most all other foods in stock.Limited bakery to pre packaged breads and pastries. You can order cakes.

While I do think that Bi-Lo in Monroe should get a facelift, if it caused the prices to go any higher I would vote against it. With that said, the employees are always attentive to your needs. If they do not approach you offering assistance, dont be afraid to ask someone for help.

Its just okay nothing to brag about. Especially high prices.

LOVE this grocery! Especially meat and produce departments .

Employees are always so helpful amd friendly. Good deals and reasonable prices.

I shop at just a few food markets and bi-lo is one of my favorites. They always have good sales going on, they double coupons up to .50 every day, the cashiers are always polite and helpful. It makes shopping a pleasure 😊 and if you get hungry while your there, just pass by the deli order something and you can sit right there and eat.

Excellent Pharmacy! The people there really work hard to ensure the public gets the desired prescription that is needed. If they cant provide the medicine, they calmly make sure you know why and give alternative suggestions. Give them a Try!

Great clean place, friendly people as well. They have a 4$ meal thing it was awesome if u need something quick and easy just go to were they sell it!

They have the best sales I always find something new.

Twice Ive been in the store and theres been no diet mountain Dews out so I simply live wonder how many other people did that

Staff is polite and helpful. Store is neat and clean. Items are easy to find.

I always walk out feeling like I paid WAY too much money for what I leave with....

Their meats are incredible.Staff is very friendly.

Love this grocery store!

This store is bad it uses sales to reel you in and charges high prices for everything else and very bad customer service at service desk I left before I started cussing .

Service has definitely improved but prices are still high

Prices are extremely to high. Used to buy all of my meat there cant afford the high prices. Four chicken thighs almost $10. Not today or any other day.

This place got busy today.As usual in monroe when a few flakes of snow fall people go to grocery store.There was a crowd here but all those here were in a great mood.Southern hospitality at its finest . Employees were polite and friendly.Enjoyed coming here.

Nice change from your typical Walmart shopping experience. Prices are comparable on some items. Better than food lion. Only complaint would be the fruits and veggies always go bad a lot sooner than expected.

The store was clean and well lit. They had everything well stocked, even the items from their sales circular. They had a great variety of deli items. The staff was very helpful. I will definitely go there again.

Sincere & Jake were extremely friendly and helpful, Thanks Guys! They were happy to be working! Nice, friendly smiles go a long way with me as it is very rare to see these days!

I love the decorate so much I travel to her and only her to do my cakes.

I was having a hard time getting a specific cake my daughter wanted for her birthday, I went to bilo and the ladies working in the deli bakery were so helpful, Bri went above and beyond to help me, you can tell they definitely care about their customers 😁

This is not my favorite store but it is the most convenient. Its an older store and its not very up-to-date. It needs some updates and cleaning. I find their prices to be high in comparison to competitors. I have not been Amazed by the staff here. They all seem to be hanging around talking together at the cash registers.

Its actually a pretty good store, just looks unmaintained

Best place to buy seafood (frozen) in Monroe....

Always clean and well organized

Great deals on fresh meat today.

Have always had good dealings with the staff. Very helpful, price competitive. Clean store, well maintained.

Typical grocery nothing special, entrance and exit drives are difficult to navigate with large potholes. Nice little deli area, decent prices.

I was able to find everything that I was looking for. The wheel chair carts were in good working order and everyone was very helpful.

Lately these BiLos are not sanitized properly and definitely not organized or stocked with appealing items.

Great customer service. Clean store . Great buys.

Great place to shop. They have most anything you need.

Employees here are the best and really look out for their customers..

I enjoy shopping here the deals are always good the service is in point

Totally amazingONLY place in several towns that had the Nabisco thin chocolates wafers I need for my cake tomorrow!!!Thank you!In my eyes you just saved Thanksgiving ♡

Great nice clean shopping store

The pharmacy SUCKS!!!!!! They are rude, and always too busy to talk on the phone. They can NEVER keep enough of my prescription on hand to even FILL my script. That is INEXCUSABLE!!!! They are a blight on the Bi-Lo name. I only get one prescription there now, because its on the Bi-Lo sheet of prescriptions that they heavily discount. And thats the ONLY one. My husband gets several from them. Finally, I have had ENOUGH, so I only send my husband to pickup mine once every three months now. I cant even stand to see these folks.

Good neighborhood store. Clean with good variety. Best cakes I have ever ate!!!

It was alright. Manager greeted, cashier so so. I will give them another chance.

Today seems to be a busy day, but they got me and out.

Clean, well stocked. Prduce was really fresh. Friendly service. Adequate parking.

This place is a joke, The manager Mike, is a joke, And does not satisfy his customers, We have ordered 3 cakes from their, And the last cake we got the cakedecorator messed our cake up all 3 times and said she would not fix it in front of the manager and the manager done nothing, Sorry but when a customer order something they should get what they asked for and if you are unable to do so then you need to tell us on the front.. I will never be returning to buy low again sick and tired of their rudeness And never satisfying the customers... All it takes is a good manager and assistant to run a store perfectly, But not this location they let their employees Get away with stupid krapp the cake decorator should have never spoke to us the way she has or in front of her manager as well, And Mike the assistant or manager Is very rude.3 Bad experience and know we will found a new store All there we dont wanna leave because we love it.. but 3 Strikes your out....

They have the best deals always very clean store

Baker made me a special piece of custom fresh cheesecake! I wish I had this phone then to give her props, so sweet and ❤ caring

Nice clean store with very friendly staff and a good selection of merchandise

Everyone is friendly helpful and most of all very courteous

Love bi-lo! And has the cheapest and freshest meats!

Very nice customer service

Great affordable prices. Friendly staff produce guy just makes you feel like good ol friends. I enjoy shopping here.

When i walked in, it was smokey and stunk of fried food. I understand accidents happen. The biggest down fall is i have never been to a Bi-Lo and the prices were much higher on basic stuff compared to Food Lion. The 2 stars is because staff were fairly nice.

Excellent customer service 👍. Very friendly employees and management. Keep up the good work .

This used to be a good, clean place to buy groceries. I went there today after not shopping here for several years due to moving to the other side of the county. I was very surprised & disappointed at the changes I saw. The produce section was sorely lacking and this store just looked dirty. I had to go to the restroom while there & what I saw in the restroom was absolutely disgusting. Fecal matter on the walls in the stall was enough to make me turn around & leave. Very disappointing. What happened Monroe BiLo? Youve really let yourself go.

The girl at customer service was very helpful.

Found a few good deals today.

TERRIBLE!!!! Went to buy ribs. Store was out of advertised ribs so couldnt buy but someone was outside bilo store cooking and selling ribs. Husband was FURIOUS!!! Hope ya can do better!!!

Very friendly staff, and a usually well stocked store.

Prices arent good. Foodlion is better

Well stocked with all of our needs even though it was Christmas Eve and they were closing soon.

Great values, clean well stocked store. Like shopping there better than going to WalMart. Prices are the about the same.

Great prices and fresh food.

Has nice fresh flowers. Bought them few times on different occasions.

Too EXPENSIVE! I always spend way more than I should vs. other stores as several reviewers mentioned.The reason that I now know is because Bi-Lo is overcharging its customers! A few of the buy 1 get 1 free items that I purchased are on the receipt at FULL PRICE! Not Good!A box of peanut butter crackers were stale, REALLY NASTY!, after checking the Exp. Date, they expired in 2017!!!!!!!!!!!!!!!!!!!(*** Posting a Picture of this!***)Pretty sure that some hamburger meat and milk that went bad a couple days and the day after we bought them was laid to the side and then put back on the shelf, so thats food and money wasted!Wont shop here in the future!

We like that store

A grocery store is a grocery store. One thing i do like is there is seating area you can eat if you order a plate of food. Other than that its pretty much the same as anyother store ...they do money grams, orders and western union. Accept ebt

I love bi-lo they have great quality foods.

Usually find all I need without heavy crowds

Find what you need in organized clean store.

Cashiers n packing person was very friendly

Well-stocked grocery store with good selection. Pot holes in the driveway out back are really hard on cars though. Might be the city thoroughfare, but I believe Bi-Lo should take some responsibility there as it is almost exclusively your customers.

Super Great Good Excellent Store and the Manger Mike Risha is and was and still today very helpful . I surely will always and forever stay with Bilo.

Store was clean cashier was friendly I enjoy shopping at Go-To

Bi-Lo is a very well Kept Store I like shopping there .... The are clean and have aa nice Produce & Meat Department....Customer Service is Nice too.

Nothing to say. Wont shop there again. There produce section was awful.