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ampm
13739 Roosevelt Rd, Monroe, WA 98272, United States
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ampm
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Ed
Review №1

Friendly staff and busy maintaining the place during my stop. The bathrooms were exceptionality clean for a gas station. I made sure to let them know.

I
Review №2

Lots of pumps with some parking to feed a baby. A car wash if you dare to use it. All the energy drinks youd ever need. Easy access in and out. Friendly staff.

Ju
Review №3

Always stocked up on Redbull. Clean store. Friendly staff.

Ne
Review №4

Wonderful service. Extremely pleasing staff. The store has revamped ever since new owner took over.

Pl
Review №5

This AMPM gas station has the most professional team! They are always kind and nice! I literally have to drive out of my way just because I really like the people, service, and gas station

Mu
Review №6

It was really great experience with pal he’s amazing in customer service i would like to give him 5 star for his attention to customers

Ch
Review №7

I live just up the road and visit this AMPM a lot for last minute items. Pal is a great guy and always has a friendly greeting when I swing by.

Ja
Review №8

Mr. P a l very friendly makes my morning every time I see him please stop by and see his door and p.m. has never been better thank you for all you do miss your pal have a wonderful day

Da
Review №9

Stopped here for diesel on way back to Seattle.Seems clean/ ok.Located on hwy 2 just before Evergreen State Fairgrounds.Car wash here too.

Ye
Review №10

Car wash is horrible! My truck was not cleaned after 2nd car wash. The owner doesnt care about customers, didnt bother to refund money back and he didnt seem to care that i will be posting negative review.

Vi
Review №11

Mr pal is very helpful and knows how to deal with a customer.

Sa
Review №12

Favorite station in town. Friendliest employees around!

St
Review №13

There are two guys that I see a lot who work here that are rude, not helpful, and a disgrace to customer service. I might just quit going here all together. I was a little irritated that I bought 2 donuts that I could have used as paper weights. When I politely mentioned that they might want to switch out old donuts, the guy just said oh well. Maybe he just doesnt know English?? But that is NOT the only time hes been rude!! I give up. Im calling the manager. If you cant at least fake nice, you shouldnt work at a job that deals with people!!

Me
Review №14

I love how this place has been turned around in a extremely short period of time and continuing to get better. I go in everyday and am always treated with a smile and hello from staff. Looks like the owner is finally is stepping up and caring about this building he’s got a great people now and I have been seeing a lot of changes like a beautiful new floor, the store is definitely 100% cleaner then I have ever seen it and management seems to be on top of everything finally. The management before were horrible and unprofessional. I’m very impressed with your changes keep it up I’ll keep returning.

sa
Review №15

Best gas station very nice service !!! Helping employees specially mr preet he always help u

Al
Review №16

Due to recent events of certain people saying the employees here are rude, Im posting a positive review about these awesome workers. I come here almost every day, most employees are newer but all are friendly. Ive never had so much as a rude look given to me. Im sorry you guys have to deal irate customers. Theyve always helped me whether its checking the back for product or coming out to help with the pump when its not working. I dont understand how anyone could think these guys are rude.

Ha
Review №17

Great store so friendly staff!!!!

Je
Review №18

VERY RUDE CASHIER!!!! I left my wallet in my car on accident so I put the items I was going to buy on the counter by the registers and was about to walk out to my car to get my wallet when the employee stopped me and said you need to buy this stuff. When I tried to tell him I left my money in the car and I intended on buying the items he cut me off and proceeded to tell me to go f off and that I was stupid. I have never been so disrespected.... needless to say no I did not go back in and buy anything nor will I ever be back to that store again.

Am
Review №19

Terrible experiences. Bad customer service from smelly employees. Sorry, but it was true. That’s also putting it nicely. Just to name a few, the car wash didn’t work after I paid and they wouldn’t refund it. Offered absolutey no help. They don’t bother blocking it when it’s down either. In fact the ‘assistant manager’ told me he was specifically trained not to. Even though he knew it wasn’t working, he didn’t bother telling me that. They also have a huge pot hole they don’t bother blocking off 98% of the time. I didn’t know it was there, turned in and bam! Surprise pot hole that damaged my car. They should have had a cone out or something. It’s ridiculous and a sets a terrible standard for their company. Needless to say never going back. I recommend going to Jackson’s across the street.

Da
Review №20

I used to work here and this place is horrible. I was the store manager doing my best for that company and all they cared about was themselves. Now as I drive by the place looks like a dump more and more, gas price sign missing numbers, trash all over the place, hardly any customers, been told by several of the regular customers they are being treated like they dont belong in there. That the new cashier is rude and very unfriendly. I wouldnt recommend anyone to store let alone get gas there. There is water in there gas from there being a broken seal the owner refuses to fix .

Ca
Review №21

Dont understand, this use to be a really nice place to get gas and a very good carwash. I really enjoyed that I live right up the road and it was close to my house to get gas and a car wash but half the pumps are never working and and all 4 of the card/money takers at the pumps dont work seem like the owner doesnt car anymore about his business very poorly ran so I really cant wait for the shell across the street to get done look like its going to be nice and a nice car was as well. Fix your place up dude your loosing business look like trash.

Eu
Review №22

They never have cookies every time I stop at the store all the cookies are gone. They always say they make cookies every morning.Today its 8 am Jun 24th the cashier said there is no cookies because somebody called out.??????? So thats how yall serve customers? Ohh and never have drizzle or cold coffee let alone whip cream. Who runs this store? And do yall ever clean the bathrooms? Floor looks like it never been moped in years

Da
Review №23

Open 24 hrs. Nope. Completely out of gas 10 pm. All pumps off, people inside. 2 or 3 other confused customers. We went across the street to Conoco. I called AMPM just to make sure they werent getting robbed and employee stated he would open the door in 3 more min?! They need a better system open 24 hrs should mean open 24 hrs. I try to avoid stopping here ever anyway as the pumps are slow and rarely seem to work correctly. Save yourself the headache and go to Conoco accross the highway.

Ra
Review №24

They let a lady cut in front of me at the cash register. I will never shop there again, I’ll go to the Shell station down the street if this place doesn’t want my money and lets rude people cut in front of customers. Let the owner know the incident in question happen Sept 6, 2018 at 6:15 pm. The other employee who seem in charge didn’t do anything but laughed while the gal at the cash register helped the lady who cut in front of me. Just to let you know I did stop at the place after a day to get stuff everyday, but I am no longer a customer of yours go ahead and let people cut in front of your customers and see how long you stay in business. My sister did work in retail and when a rude person cuts in front of a customer, you tell the person in question to go in the back of the line. But it seems your trainers don’t know how to train your cashiers.

Ja
Review №25

This place got robbed some guy came in and took the lighter display but they are blaming the nice lady clerk saying she was on her phone but I go in there daily and sometimes the bell at the door doesnt work and I have to hollar for her. They are blaming the clery when the door bell is broken. Its probably a Muslim owner.

Ja
Review №26

Dont go to this gas station and pay with cash they wont give you the right change back she gave me $2.00 and owes me $3.99.Argued for 10minutes that she gave me the wrong change. Lady goes the transaction isnt here I go I gave you $40 my pump stopped at 34.01 you still owe me $3.99. She said well its not in my credit card transaction and I go yeah because I paid Cash. I ended up leaving so shes going to be 3.99 cents ahead in her til Ill never get gas there again.

Sp
Review №27

Good station is always down. Never wanna do their job

Be
Review №28

WORST customer service

Tr
Review №29

If all they employees got drug tested theyd be gone 😉

Ch
Review №30

One of the worst gas stations Ive ever been to.

As
Review №31

Very friendly workers

An
Review №32

Dirty

Information
23 Photos
32 Comments
2.9 Rating
  • Address:13739 Roosevelt Rd, Monroe, WA 98272, United States
  • Site:https://ampm.com/
  • Phone:+1 360-805-1007
Categories
  • Convenience store
  • ATM
  • Tobacco shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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