I have been to many Biggbys, but this one is my favorite. My barista, Kaysi, was amazing and made my drink perfectly. Would defiantly recommend.

Fast, friendly service. Great location.

Great service and great products low wait times.

Long wait. Only one person working so not her fault. Everybody got to have them fancy drinks that take 5 minutes to make dont help none. Got a regular hot black coffee no cream or sugar and it was awesome!

Nice coffee place, their Hibiscus Strawberry drink is just awesome. The tint of Hibiscus makes it delicious.

After visiting, I was wishing my hometown had a biggby coffee! The worker on duty during my visit was extremely helpful and friendly while taking my order. She made my smoothies in nice timely manner; and boy were they delicious! I was 100% very satisfied. I wish I could have given her a bigger tip; because she just got biggby coffee a new customer for life. I will be visiting them every chance I get!

I love their lattes and their Frozen drinks. Coffee is good. Reasonable prices

Always no line alot of times I been in there. Coffee is good as all the others.

Always good. But...their prices just seem to be increasing drastically. Average drink $7.00

The employee working the counter was wonderful!

Just generally a good place. I get coffee for my mom here and they dont mess up the orders or get grumpy like some places. Just wish they opened sooner.

The best coffee in USA 🇺🇸 I love it so much

Friendly service. Great drinks

Nice little coffee shop in Monroe, good staff too.

Not as noisy as Starbucks, coffee just as good.

Love their bagel sandwiches.

Better than the past.

Great staff and Coffee!

I doordashed some food to my work but upon arrival my food was incorrect and when I tried to call the store they didn’t have a working phone number.

Coffee is pre-made and is pumped out of large thermos jugs. Flavor and quality of coffee is just ok. Servers are friendly and courteous. May have to wait a little since there is usually only one person working.

Prices are too high, but coffee is good.

Awesome and very good its worth everything about coffee and treats cool beverages and nice food service better people the best way go for coffee and cold beverages yet to get

Great coffee. Good size selections.

Bigby is always good

Always makes my day to get my pumpkin latte or Michigan cherry coffee ♡

I got an almost $30 order and over half of it was wrong I got a plain bagel with cream cheese not toasted and it was burned missing product replaced with other product that I didnt want.

My wife and daughters love this place.

Great lattes!

I wonder if the owners/operators of this business kno that some of us enjoy the products Biggby provides so much that we would like to become regular customers but...... our local Biggby location never has literally any of those products to sell. Every time I attempt to order breakfast they are out of major ingredients to even make what Id like to order. Today they were out of literally sausage and bagels! Back to Tim Hortons it is. Very sad

Service was great.

This place has my all time favorite coffee.

First time from out of town and it was amazing ! Didn’t have the coffee I wanted tho

Clean store, great coffee, good smoothies.

Very friendly customer service great food and drinks

Clean store, amazing staff, GREAT COFFEE, EASY LOCATION.

I would have given a great review but I needed some general information about one of their drinks after buying one, and throughout the entire day they have refused to answer the phone. So either the number on Google is wrong, or the baristas are just not answering the phone. Either way this is inconveniencing me significantly as I have diet restrictions and needed a little information on their drinks. Guess Ill go to someone who knows how to answer their phone.

Good service, good coffee. Simple in and out.

Very nice baristas and great drinks!

Slow slow slow

Great coffee shop good prices

My favorite Drink is a Banana Berry Red Bull Cream Freeze. It helps me through my 12 hour shifts. Sometimes they run out of Bananas but the Strawberry drink is delicious too.

Not much of a coffee drinker but it was delicious. The gentleman working was super friendly and very helpful in helping me find something I would enjoy drinking. Highly recommend! Also a very clean establishment.

Its a must try for yourself. You will love it. I got hooked the first time I tried this place. All of there drinks are amazing. So just stop in for a couple minutes and grab a delicious drink.

Been running out of stuff a lot lately and havent had sweetener (Splenda) in a week. The one lady with dyed hair I believe is the manager is always sure to make it right in any way she can. Today there were no large hot cups.... So she gave me 2 mediums to make up for it. the other lady acts like its your problem when they run out of stuff

Cant get enough

One of the Best coffee spots in town for sure! Super friendly staff and fast service!

My first latte. Very chocolaty.

Great service!

My favorite is the hot Carmel Marvel. Fun and friendly staff. They value their customers. Reward program available. Coupon availability. Clean and so are restrooms. (That is important to me). Go enjoy. Thank You.

I cant even pretend that these people do a good job anymore. Literally every time i come here i get the same drink and 8/10 times they give you the wrong drink or it absolutely tastes horrible. Its not even just the workers. The shift leaders are consistently bad as well.

I’ve noticed all the ladies working here,(come it different times during the week)Always Stay calm under pressure!!!!keep up the great work (customers notice 😉)unfortunately working alone isn’t always easybut all of you ladies are super friendly & serve the customer right, IMOThanks Ladies!!!

Always quick friendly service! Wish they offered at least a limited lunch menu, like a couple different kinds of sandwiches or something. When Im in the the neighborhood and Im just looking for coffee thats where I go. If Im truly hungry no.

The barista was really friendly. No wait.

Its a fast coffee for when you forgot your thermos on the counter when you left your place. To be honest Tim Hortons is cheaper and the coffee tastes better.

Was hooked after one of the bogo offers.

Come to this location often. Usually order same thing may switch up from hot or frozen. Staff here are great and friendly.

Always good service and great coffee drinks

Biggby coffee is delicious. Expensive, and delicious. The workers are always nice though and if you dont like something, they will replace it and not act like youre trying to rob them.

Good coffee, higher price point. Yummy, though. Love the bagels, too.

Service and products are always great!

They girls are super nice and made my smoothie exactly the way i wanted it! Love this place

Awesome breakfast bagels.

I love the baristas in the biggbys that i have visited. I am addicted to the different lattes i like to try the different flavors.

Same quality as Starbucks to me.Lower pricesQuiet environmentFriendly staffClean

Love my Biggby. The flavor of my coffee was great. The baristas are always friendly and efficient when making your drink.

I never get anything besides the biggbys best plain ol coffee and it never fails me. I cant really say anything about the rest of their menu but the staff is friendly so there is that.

So... I dont normally write reviews, everyone has an off day, but a few weeks ago I was there girls were nice enough.... but then....one girl went to get lid other girl says we dont have one, so when they made my frozen coffee, the girl that just had her finger in her nose adjusting her nose ring covered the machine with her hands, HOW GROSS!!!! Wanted to puke... but just left, so last week I went again, bad mistake, same girl, as she made my coffee put her finger in her nose and adjusted her nose ring again....ughhh.....and if that wasnt bad enough she then put her finger in her ear and twisted her finger itching her ear and then wiped my coffee grounds with same hand... will not be back

Just as expensive as other coffee places, but always much better quality. No other coffee place makes tea lattes right. (I know its tea, at a coffee place, but still!)

Brianna (sorry if I spelled it wrong) did an excellent job last night after I came in 5 minutes before close in order two drinks. Keep up the great work I had a wonderful conversation with you and hope to see you again soon!

I personally think the drinks are too loaded with sugar but the wife loves the place.

Biggby is the best about making sure my son gets a dairy free drink! The staff is amazing and friendly!!

Best coffee. Monroe has some great staff.

Customer service was phenomenal here! Ive only had biggby coffee twice now and this is certainly my new fav! Starbucks and Tim Hortons have nothing on them!

Its just Coffee, but the staff here are always cheerful and fun to talk to.

This location is delightful. I love Biggby and we are not from the area, stopped in and it was clean and the barista was very friendly. Drink was made well. Will definitely stop again when in the area!

Great service! Nice and quiet little place to hang out for a few.

I am sorry to say that its not what it used to be. I can get the same hot latte 10 times in a row and never get the same taste twice. Its going down hill fast.

Good coffee, Great people working there.

Im a new customer, my barista was Rachel. She assured me the coffee was awesome and she was right. Delicious coffee, fantastic customer service. Ill definitely go there for my coffee fix.

Staff is great. Location is kinda tough to get in and out of. All in all good place.

Smiling faces who greet you at the door, then deliver you a hot cup of coffee

If you have social anxiety, dont go here.Ive been here for personal reasons 3 times and to make deliveries to customers camped out with their laptops ordering food.They practically yell hello at you the second you walk in and you feel quite pressured to know exactly what you want when you walk in.If you *need* a coffee and dont feel like being social...Yikes. Avoid.

Friendly service and love that iced coffee!

When you come here to Biggby Coffee, you will get excellent service, and the coffee here is lovely to drink. There are new questions daily that you get to answer for fun facts.

Love our Monroe biggby! Great service! Best coffee

Great tasting coffee. Not many other choices, but if youre just looking for a cup of coffee its great.

Great service, lot of coffee options.

Very nice and personable staff plus great coffee drinks. Also its a Michigan based corporation. Check out their mailing list for weekly drink deals.

Walked in and was greeted with an exciting hello, the order was wonderful just like the barista. The coffee was amazing and its now my favorite place.

Amazing as always

I love going to the Bigsby in Monroe Michigan on Telegraph Road they have the nicest people in there and a coffee is always fresh and delicious and I love the variety

Best frozen hot chocolate I have had!

Fast and friendly well lit hole in the wall. If there was better scenery outside this place would be perfect.

I love this place, great coffee exceptionally friendly staff, and accommodating to specific coffee needs, such as lactose free options and substitutions.

The coffee is consistently ok. Nothing wrong with it, but its overpriced for what you get. If you love flavorings, this is your place, but coffee loves should spend money elsewhere.

The barista are always smiling and joyful.

Had an interview here with Brittany Friday. Unfortunately I did not get the job but she was a great person to ralk to get to know. I am thankful for the opportunity

Kind and friendly service. Great coffee. Cant complain.

Great food and coffee!!! The Batistas are so friendly! I highly recommend!

Go midday for a better wait but amazing coffee and super friendly baristas.