Customer Service can be a little tough at times but Im sure they are doing their best in this pandemic!They always have a good variety of things from clothes, to baby items, to childrens clothes, & party supplies to choose from.
I dislike this target. The last 3 times I have gone I’ve had bad experiences. The wait time at the pharmacy is long. Also the $5 off coupon if you spend $20 should really say $25 because they don’t take into account pre-taxes. They have charged me extra on items that were on sale. Walmart is far superior and cheaper in every way.
Placed an online order in time for college check in. They were able to help us with adding an appliance to take that day (that was being shipped and in route), since they can’t cancel orders in route, we decided to just buy and return the other item when it arrived. It was a win-win. Employees were helpful. One item was missing from our online order
The rise of mobile ordering & pickup/delivery has completely changed my shopping habits, and for a while I had all but ended my love affair w/ Target in favor of a cheaply priced big name competitor with pickup/delivery options...That is, until Target started killin the game w/ their mobile app & the option to pickup in 2 hrs or less... Plus coupons & discounts in the same app?!Safe to say I am now once again a happy Target customer!
I enjoy shopping at this Target however, I always dread the check-out process. There are never enough (or any) registers open and the employees working the self-checkout area are typically rude and short-tempered.
Went there to today found some really good sale items Thanks to this really nice helpful worker name Ms. Adrienne in boys apparal .She really helped me alot today.she made my experience a great one.Thanks so much.
I would love for Target to carry more than they do. Also would love for them to get rid of Starbucks and go back to what they had, which was awesome.
The employee was very nice and extremely helpful.
Customer service. I love everything in this store including Starbucks
On most occasions, its hands down the best selection around. However, Im rather disappoint about the selection of faux plants at my target unlike so many others. Other stores have an incredible display of plants, trees, pillows, and new arrival furniture. My store falls very short in that department as far as selection. Im definitely a faithful Target shopper but if theyd bring that Target Wow Factor to my store, Id never have to go to any other store. And I bet Im not alone.
The cashier was super friendly and helpful.
Mr. Stanley and Mrs. Katricia took very good care of me
Target always has very nice things and good quality.
I was in hurry and when right in, got what I needed and check out as quick as possible.
Great staff decent selection just didnt have quite what I was looking for
I love this place!! My kids love ♥️ Target, The choices of products and employees are amazing. This place is so friendly and the vibes are enjoyable and inviting to shop. 🛍🛒 Wish this was a Super Target 🎯, I would never shop anywhere else!
I love shopping at target and the store is always well organized and neat.
Came in around 3pm to return unopened box of food and African American lady at return counter was extremely rude for no reason. She was short, pulled back curly hair, and black rimmed glasses. Told me that Target doesnt take food back and when I tried to explain by showing her my receipt, she kept shaking her head and said something like, We in a Corona right now, we cant take this back.
Tay made my return of >$250 of curtains from various orders so easy.
I had purchased my daughter some airpods for Christmas. She opened them on Christmas but never tried them until 3 days later. She had also thrown the box away. When she used them she realized the right one had a popping sound. I almost knew that Target would not take them back w/o the box. However the Service Desk clerk Tasha was very helpful and went above and beyond to help with the exchange. Also Cam with Asset Protection approved the exchange when Tasha called for him. They were very understanding and my daughter was happy to get them replaced.Thanks Tasha & Cam! I was in management and loss prevention with Wal-Mart for 10 years and the customer service that yall provided is almost unheard of in the last 8 to 15 years.A Happy & Satisfied Target Customer,Michael
Super quick and easy
I will admit, I love Target. My affair started in California, and has continued in Louisiana. I found most of the items on my list. They were out of desktop fans, but thats to be expected. They have great products, and I can usually find clothes that I love as well.
I would like to thank the employees and customers that helped me and my grandmother yesterday. She is feeling much better now. I dont know what I would have done had yall not been so kind and helpful. Thank you all again so much.
I purchased some dryer sheet and the paper said buy 3 and you get a 10 dollar gift card. I didnt get my gift card and then the cashier said that it id if you do a order and pick-up, this is not what the paper say. I made sure I went back and read the card. And took a picture. You need to make it pacific on how to the gift card.
Love going there the staff are very friendly and customers are nice
I am a target lover and I would shop at target for everything if I could. Target makes everything easy for me to do, find, shop, pickup and go home. I love target and I will shop here forever.
Cleanliness, customer service, organized
The wait was less than 2 minutes from the time we parked
It was awesome no wait time at all
The cashier was very friendly and helpful
Great communication and fast pickup.
My return transaction was quick, easy, and flawless. I love shopping with my Red Card so that if I have to make a return, it is super easy and hassle-free.
Fastest curb side in monroe
Huge store and great selection but a bit pricey.
VERY FRIENDLY and provides assistance!!
All of your employees are not like the guy working phones. I am use to Target employees being very helpful, taking me to exactly what I am unable to find. The guy at the phone counter was scanning some small items, moving them from one box to another. (Obviously required that Masters degree).. I asked for help to find a new phone case, with very specific information. As he had just told the customer beside me, he also told me If we got anything like that, its over there somewhere, pointing into oblivion. I know whatever he was scanning would have saved humanity, but come on now.
Exceptional customer service from Josh
I shopped there and left something at the self check out on accident. I have called over and over again within the last hour and a half and no answer. They just keep picking up the phone and hanging it up. That is not what I call good customer service.
I LOVE shopping at Target! AMAZING
Terrible service and long lines!!!! Must be the worst target in the USA!
Convenience, courtesy, and friendliness of the associates
Been all over stores in Monroe & West Monroe looking for a 10+ foot audio fiber cable. Went to Target on a hunch and bought the last one. Guess people have been tricking out their audio systems during Covid-19.
Theyre happy to just let phones ring and ring and never answer. I called multiple times, multiple departments, and had the same experience.
Prompt service, representative that delivered goods was extremely nice, everything was correct.
Friendly Service.
Well stocked and best prices. Staff friendly and helpful. Professional and Courteous cashiers and Team members. Great for Frozen foods and beverages too. Coupons are accepted and shipping to store is an option. Most products available in multiple styles colors and patterns. Pharmacy is fast and very affordable as well...
Fast and friendly service
The swift response to my presence
Very small, low volume Target with rude employees. Been here multiple times now and have not been spoken to by an employee once. Employee U-boats and step ladders are left strewn in aisles with no employees in sight. Major safety concern! Every time Im here there is a problem. Im from a higher volume Target, maybe they should learn a thing or two. Not even worth being called a Target.
The associate had my package already at the pickup area waiting on ME!!
So I had a shirt I was returning for 12.99 before tax. Didn’t have my receipt so I had planned to get store credit, wasn’t upset about that. Went to the customer service section around 3pm and the girl didn’t have on a name tag but she had fairly short blindfish/orange hair and was African American. There was an African American man in front of me and suggested I go ahead of him because he had a lot of stuff and i only had one. She said “no i am waiting on you.” I assume it’s because i was white. Then when i got up there she needed my license (rudely asked for them) and i got them, brought them back SHE DID NOT SAY A SINGLE WORD, and told me i would get $4 back. so i took my 12.99 shirt and went to find a manager. I saw another lady named Mrs. Deborah who was also African American, near self check out, explained the situation and asked for her help. she took me to a register, i showed her the shirt on the shelf, and she priced it accordingly. She assured me she just wanted her customers taken care of and was SOOOO sweet. i had been having an awful day, and a rude employee was not what i wanted to run into. this was almost awful until i found sweet Mrs. Deborah! give her a raise. Work on the return/customer service people.
I always find items I like in the store. I love shopping in Target.
Variety and depth of products, favorable prices
Soooooo much better then Wal-#$%&, all employees treated me like a valued customer.
Target is my favorite spot! Just used order pickup for the first time and WOW! Jasmine was waiting on me in the order pickup parking space! That’s top notch service that I WILL use again!
Dwayne and employees were SO helpful. They went above and beyond to locate a product for me that was out of stock everywhere. If I lived in Monroe I’d shop there all the time. Wonderful customer service experience.
Target is amazing.
As always Target is a wonderful place to shop. Absolutely cannot complain about anything...
Excellent service and friendly employees. Also able to find exactly what we needed and more.
I call many many times and they didn’t answer
I love store. I love shopping there . I always wanted work for Target . I never understood there policies . I shop there . Customer service at times . Some employees are rude . They dont like help you find things. Good place shop.
Due to the employee and his knowledge being that he hadn’t been employed but a month. Very good training on Target’s side and the quickness of checking out.
Well, customer care here is awful! Shopping apps arent working correctly with Point-of-Sale (POS) systems, and staff has little to no knowledge of coupon or Cartwheel policies. I dont see myself shopping at Target for quite some time because of the poor service I and my wife have received here.
I would have given this store a 5 star, but they have made changes lately. Too much stuff around the check-out stands and at Christmas time it is almost impossible to get checked out. Also, I am not fond of all the new self check out stands. I like someone checking me out so if a price isnt right they can correct it and not have to wait on someone who is waiting on several other people. Plus this takes away another persons income. If you want me to check myself out then pay me.
The customer service at the Monroe, LA locations needs serious work!The store manager was not friendly nor helpful. Hate to see this bc I used to love Target.
This is the worse Target. The customers service sucks. Four black girls was helping me very rude, very slow and very unhelpful. The manager was very unprofessional. This store need to learn how to converse with customers. This store was pure evil. I walked out. However, a target employee was outside and he over heard my conversation with my husband. The Target employee asked me what happen. I refuse to converse with him because I think its over his head. Corporate need to hire people who at least have common sense.Target in Monroe shut this store down!!!!!
I come here every 2 weeks to buy pampers and milk because of the great deals. I rack up on gift cards too because of the promotions. This helps me treat myself to some makeup or the baby to a new toy, and Im only spending what I would have spent anyway.
Always clean polite and helpful staff. During busy hours the always seem to find more cashiers plus the self checkout option is always a time saver.
Great prices and selections good customer service
Target has everything I need and it isn’t that expensive
The employee checking me out today was more worried about talking with another employee about how drunk she got this past weekend rather than focusing on her job and her customers. From start to finish she didnt say ONE word to me the entire transaction! And who the hell decided to put in a Starbucks??? Seriously!!!! Not one employee said hello when walking past me, not one asked if they could help me with anything. nothing! This place is worse than Walmart!
Time saved and ease of use
Much nicer products than stores like Walmart or Kmart
Overall, decent. Little haphazard at times, but better customer service than other box stores.
Just met the most awesome ypung man Mario at starbucks Monroe. #can u duplicate this Barista. #lethimtrainyourBaristas
Got order together quickly and friendly upon arrival
Fast and friendly
Friendly courteous cashiers in pick-up department.
Employees that I have interacted with don’t seem motivated to assist. Overall the store has a good selection of clothing, Housewares, and a few groceries.
Better than the alternative. I order a lot of stuff online, and pick it up with ease.
I have a few more things to support Target for good job on your test results for Target good workThanks again
Horrible service. Waited for abt an hour for the guy to open the AirPods case
Not only was my item not in the system they say but somehow found it anyway after I brought delivered them my order number, but then I had to pay for it again. Now I have to go through process of calling customer service to find out what happened.
The items in the store are priced wrong. When I got to the counter to pay for my items, everything was more than it was priced for on the shelves. Disappointed ☹️☹️☹️🙁🙁
Its so much cleaner than Walmart, but I wish it was a SuperTarget so I wouldnt have to go anywhere else! I shop here ALL THE TIME! I refuse to go anywhere else.
The cashiers are always friendly.
Your Monroe store was very clean and it was easy to find stuff.
They carry organic tea and unsalted cashews and I just enjoy shopping there.
Customer Service Rep was very friendly and helpful.
Manager walking around smiling while lines are too long because this place won’t hire enough cashiers.....I won’t come back
Great selection and friendly staff.
Wal-Mart can learn a thing or two from these guys. The cashiers are very nice and the store was very well kept.
Clean store. Reasonable prices. Quick returns. Nothing else needed from a store.
Clean stores, great deals, great items!
Clean store and courteous staff. Great prices.
Excellent service and merchandise
Shorter check out lines, clean bathrooms, knowledgeable employees, but a bit pricey
Prefer thm over walmart..
Always a great experience. I love their selection!