This was my first time with this garage. I felt very comfortable having them service my granddaughters var this was the second estimate I received on the required repairs. Not only did they they came up with about the estimate, they found more repairs required which were covered in their original estimate.I particularly appreciated dealing with Jeff who stated it was most important to make her car safe. This would not have been possible if I had taken the first offer.Thanks for insuring the safety of my family. You are definitely mygo-to guys.Thanks again, Nelson Howlett...

The service is awsome!!! David is a great guy and Jeff in the office was great in getting my vehicle on and out and going over everything with me. Highly recommend them!!!!

Great service and very friendly and helpful staff. I highly recommend!! The cost wasnt too bad either for those trying to save some money.

Always helpful an fast service.

Dave has been the best mechanic to take care of my vehicles ever. Always goes above and beyond. I would recommend to anyone needing their vehicle repaired.

Hello! I definitely recommend East Franklin Service Station to all of my friends and relatives. I was referred to this awesome company by my sweetie back in 2018, and they have taken care of my car whenever I have an issue. I love Ms. Denise, Mr. Dave and Mr. Jeff! However, Ms. Denis is the most sweetest woman in my opinion, and I will continue to keep her in my thoughts and prayers. I truly miss seeing and talking to her, when I bring my car to their shop. If you want your vehicles service right, please come here because they will treat you like family. Love you guys!

So, good people who know what they are talking about. Truly care for you and your car. Will try and help you price wise. However, they are a business and can be a bit expensive. As most car places are, know what you want going in and they will let you know how they can work with that.

Outstanding these guy know how to take care of a person. There honest respectfully straight forward pricing to get the job done was an unexpected change. Fast clean and properly done work for me. I would even send my mother alone here to get work done on her car and not worry about how they treat her. That cause they do it RIGHT from beginning to end. I will be back to have more work done on all my vehicles here because for once I felt like I got a really fair deal.

Called for a price estimate, they dont do that, fyi for anyone in the future that this may help.

Very happy with service. Jeff was so helpful and answered all my questions. Professional and honest work! Will take my cars back to them for future needs.

These guys are awesome! They invented new curse words working on my truck, but kept at it and fixed everything expertly! Top of their field!

They are honest and fair. If they tell me I need certain repairs, I listen. I have saved hundreds of dollars after seeking a second opinion from East Franklin.

The Best place your car or truck when sick!!@

Weve had them work on two different vehicles and they have provided excellent service and honest assessments of work. We couldnt be more pleased to find a great, reputable mechanic to work on our vehicles. Very pleased with their work, even after another 20,000 miles. Highly recommend!

Had taken my ‘09 Chevy Silverado up to them to get fixed and they were very knowledgeable and told me exactly what was wrong with my truck (it was a big fix). They got it fixed within a couple days and I was back on the road with no problems! Fast service, great people! I’ve found my permanent mechanic!

Great and fast service fair pricing

They have worked on 4 different vehicles (Lexus, Acura, Ford, Chevy) for me. Fixed them all with no problems. Very reasonable prices. Very trustworthy! I highly recommend them.

Had a repair to my granddaughter Malibu,Chefvorlet Place was going to charge me 350.00 called& got estimates took it to east Franklin st service station charged138.00 for same repair. Check engine light came on checked her car 2 days in roll no charge except for can of something to clean out fuel system 11.00 dollars these folks are honest& kind & hardworking. Great place !! Will be back

Always great service!

David and Jeff are friendly and reasonable.

The service here is fantastic.Our van developed an awful noise on a long car trip, so I looked up the NAPA Autocare places and picked this one. I called just before they closed, and they asked me to bring it in first thing the next day.I expected it was a loose heat shied, shock, etc -- and so did they given the type and location of the noise. It wasnt that at all -- the issue is that the brakes were never bolted back on when the dealership I bought the van from serviced the vehicle!Once they diagnosed the issue, they fixed it and sent me on my way. There was no attempt to sell me unnecessary services or parts, and the price they charged for the diagnosis and troubleshooting was more than fair.This is despite the fact I live hundreds of miles away, and cant be a repeat customer -- which they knew.Excellent place! Take your car there!

David & Denise really care about there customers and it shows. Not to mention he employs one of the best technician Ive seen, Keep up the Great Work!

Fast and knowledeable place.. friendly

Great service, friendly owners and hometown feel.... Always go above and beyond!