Teresa was an amazing sales lady and was very informative. I highly suggest everyone to do business with her and the company. She made sure we understood the whole process and was very sweet and patient. She is such a gem to not only Byrider, but the world.

Its great they work with you till the fullest. Thank you byrider I love my car and if anyone wants to go to Byrider Ms. Sharran is your girl to go to she helped me from the 1st phone call to signing the papers. Thank you again!

Erroll Johnson did a great job in helping me get a vehicle today. I really appreciate him. Thanks again

Great place to visit if your in need of finding a vehicle.Respectable, understanding, and fast working Mrs. Teresa Jones was a great help thanks!!!!

Stop by and ask for Mr.Eroll Johnson, he helped me get into something in no time with no problem ! He Will work with you the best he can and make sure you walk out with a smile and In new wheels. Very Great customer service from everyone there!

Mr.Enroll Johnson is the best sells man at Byrider.

Great Place For People With Bad Credit Trying To Get In Some Wheels And Build Credit Along The Way. Mr. Erroll Can Most Definitely Help You With That. He Has A Extremely Nice Personality! Appreciate Your Business Mr. Erroll Johnson! Thanks For The Car.

Erroll Johnson was amazing and was so helpful!! He helped me to get the car that wanted! Couldn’t have asked for a better experience!!!

A great place to get a used car. Reasonable prices and a very good way to both get a car and start to rebuild your credit. I would highly recommend them.

Erroll Johnson from byrider in monroe went above and beyond to help me out he really explained everything to me and was very respectful and courteous he did a fantastic job I recomend erroll Johnson to everyone that is looking for a vehicle go to byrider and see erroll Johnson I cant thank him enough

Sherran was very helpful and talked me through every part of the process. Teresa was also very frustrated and helpful!!!! Will definitely do business again!!!

Explained everything in detailed information, friendly service and excellent customer services!

Errol was so nice and helpful. He made my buying experience wonderful!

My experience with J.D. Byrider was Awesome, Mrs. Teresa Jones was very knowledgeable, helpful, and Great Sales Lady!

Appreciate the service, especially the diligence Grroll Johnson showed forwards being a great salesman.

You guys were really great; thanks for all of the help when we bought our car.

Best way to go !! Low down payments, very helpful thanks to mr errol Johnson !

Mr.errol is the best....thank you so much for your help

I had a great experience purchasing my new car, professional staff, excellent communication and Mr. Erroll Johnson was a great salesman. 😀

Mr. Earl Johnson was great!!!...

My ex and I had a joint agreement over a car here. After breaking up, he got into an accident. The insurance paid off the remaining debt. On his credit report it showed it as paid off. On MINE CNAC marked it as unpaid and I got a derogatory mark. Make it make sense.

Well it took longer than I would have liked to get all the paperwork handled due to a little miscommunication, but all the people were courteous and helpful. And with a 2 year warranty and some free oil changes, Im pretty happy.

Sherran was an excellent help she helped me get the car i wanted even though my credit wasnt the best

Mr. Johnson was a good person, very helpful and had a good communication. He helped me a lot.

Great people to work with very friendly

Very rude they seemed like they didnt want to help someone and just very unprofessional there will not recommend anyone to go there

What all do you need for a down payment?

Excellent services

Mr. Errol and other staff were very nice and very eager to help... The buying process was easy and qwik... Mr. Errol went above and beyond the call of duty to get us in a vehicle...Thanks to the J.D. Byrider Team

J. D. Byrider is highly recommended in my eye. They take time to budget out your life to ensure that you can afford a car and live comfortably. My experience has been nothing but the best and I appreciate them so much!! Thanks for taking the time to give me a second chance!!

Chris really understood my need in a great car. Plus my new car fits into my budget. Great guy.

Friendly staff helpful. Service department was great. They will bend over backwards to help u into a car

Mrs. Sandy in service is excellent she tries to take care of everything for the customer

I would say there are a lot of pros to financing through this dealership, but there are a few cons and some things to be weary of.PROS:1. Their bank worked with me in order to get me financed when no one else would. I wait tables, so my cash tips are hard to prove; CNAC was able to work with me in order to be approved.2. My credit has improved tremendously in 1 year.. over 100 point difference.3. They have worked with me on payments during hard times.4. Kenny in automotive is the best, he tries hard to please customers and makes sure the job is done well and in a timely manner.CONS:1. Not too much of a selection to choose from.2. My car has had several problems since I got it.. one thing after another after 3 months of having it. Cant trade it in for something else until a very low balance is owed, so I feel like Im paying high dollar for a car that is always breaking.3. The payments/interest rates are astronomical.. the only things that make me feel better about what Im paying are that I didnt have a choice if I wanted a vehicle, and that Im buying credit, not the car. My car was listed for 11,500. In 3 years, I will have paid over 20,000.. for a 10 year old car. So it sucks, but in my situation, its worth it.4. The warranty is limited. Theyve told me several times that something that was wrong with my vehicle was not covered, which Ive never understood because when I signed papers, they told me bumper to bumper with the exception of brakes and tires.All in all, I would actually give this place a 3.5 but I chose to go with 4 stars because I feel like they were the best option for me and they simply just work with people.

The service here has been wonderful but my car has stayed in the shop since I bought it. The sales team, the finance department and the finance department have all treated me with respect and have done their best to fix any issues I have had; however, I have had so many problems with the car that I have thrown up my hands in disgust. My only complaint is that I dont have a car I can depend on.

The sales department was very helpful overall . The account department CNAC is out right horrible everyone is RUDE, unconcerned, they raise their voices at you like you are beneath them. They are not understanding at ALL! You are already purchasing a car and paying for it 3 times. I regret ever even dealing with this company.. Im not referring ANYONE. When Im done I actually hope it helps my credit I never want to deal with these type of companies AGAIN

Great people with a great personality and you are treated as a person, not as a lick to try to get over on .they try to do what is your best interest to work with you.

There nice and very helpful made buy a car your first time a piece of cake

Good vehicles and good service dept.

Everyone there is so helpful they do the best they can to get you whatever you want I really enjoyed my experience there be sure to tell your friends

Ok so I got a car from here March 2017, because thats what my money could afford and they where willing to work with me. I paid my note on time every month never missed a payment, every time something went wrong with that car I had to pay to get it fix they always say its a soft part and its not under warrant. Fast forward my car broke down September 7, 2018. I had it towed to my house. On September 10, I called the office and explained what was going on with the car,they gave me hell finally they agreed to have it towed to the shop. Days went by i called to see did they find out the problem gave me the run around, so I went up there on thursday after 4pm, I had to agree to pay for them to find out what the problem was $100.00. The next day which was Friday day I get a call at 9am saying the motor was gone .ok. Monday morning i called to speak with the g.m, I was told that he was on vacation till thursday, so Thursday I called my sales rep and explained what happen with the car, he placed me on hold, came back to the phone and said that hell call me back tomorrow and explain what they was going to do. About 10 minutes after the call he called back saying that Ill have to pay 700 hundred dollars for some kind of tax, I told him I dont have that much I had 400 dollars he said ok hell call me tomorrow. The next day came no call I called him, he said it was nothing they could do but I could apply for a car with K&R automotive. At this point Im discouraged. I go up to the office we did the paper work gave all my information, I have hope NOW. Heres the kicker John wants to talk i go in his office he give me to options I can pay 1300 for a motor are I can go with K&R something about trading my car off but he also said that i will be responsible for some of the money that I owe on the car. They said it will take a couple of days to get everything together. The next week the guy from K&R called asking did I have money to put down I told him I have 400 dollars but I need that for insurance he said ok Ill call you back Im trying to help you. Never called me back. Days later my sales rep called saying I need to go to pelican credit and apply for a loan, that fell I need a co signed I called and told them and ok was all I got and havent heard from them. Someone from Cnac called about a payment I explained to them they hot very nasty and told me bye. I been without a car since September 7 and no loner was offer are nothing. Its sad that Im a faithful paying customer and got treated like that. Now Im without a car and my credit will be messed up and Ive lost money. Oh and they have a package where you can get liability and pay them insurance for the car, I had that and I paid 39.99 every time i paid my car note, which was bi-weekly. Im Cierra Coleman.

Amazing place. Put me in a dependable vehicle when no one else would

This entire establishment is a scam. They won’t let you have your own insurance, they sneak in hidden charges and they make it to where it is IMPOSSIBLE to pay your car off in the allotted time your contract states you will pay your car off. You’ll end up paying MORE on a car that isn’t even worth the money you’re putting into it. Their warranties are not truthful. They sell people half broken down vehicles and then retract their promise to fix engine issues (for a fee of $100.) They skim through their contracts with customers and are purposefully avoiding shady aspects of the process of buying a vehicle from them. Overall, JD Byrider has awful customer service and shouldn’t even be allowed to sell vehicles. JD Byrider? More like JD Buy-YourCarSomewhereElse!

Awsome experience, Cedric and the jb team took an impossible situation, and made a miracle happen.Wonderful family fill on the lot and in the office.Thanks to every one evolved! !!!!

Stay away from this place. First of all, when I got my car I had to wait for about an hour because the sales people were all late. I wanted to leave then but I was desperate. Then the first guy to show up pitched the dealership to me by saying were the Mcdonalds of car dealers. I should have gotten up and left right after this because he was right about that because they are the worse of the worse. When the sales person I was supposed to be working with finally showed up, he seemed hungover and took forever to get anything done. He was clueless about the car and was only really there to semi supervise the test driving process. He didnt know the price of the cars and literally couldnt tell me anything about them, but again I was desperate so I stayed. Thats the thing, they take advantage of people who really need them. I didnt see a price for the car until I actually sat down with the person from CNAC. Also, the defferred down payment is a rip off. They get you in by saying low down payment but you end up making two payments in the first month (both more than the actual payment). So fast forward to me getting laid off from my job after those TWO down payments and having to lose the piece of crap because its the first contractual payment. I was an idiot for going there but you dont have to be. Everything about their practices are shady including making people pay FAR more than their cars are worth. No one is perfessional and that defferred downpayment makes it really easy to be taken advantage of.

Nice staff, slow service, good for poor credit.

Never again will I do business here or suggest anybody do business here car was in service for 6 weeks only to get it back with more issues..service department is the worst Ive ever seen.. BUYER BEWARE!!!!

I needed a car Asap, and I went to JD Byriders and they did everything possible to help me. Thank you all very much, riding once again.

Make sure you ask for Michael Slater!

A scam. Go buy a car from someone else.

No help at all

Overpriced cheap cars

Trouble

Thanks Cedric

😠😡 ...

Erroll Johnson, great personality, friendly service,excellent salesman