Did great work. Took a day, but my truck is riding smother and quieter than it has in a while. Good warranty too!
Excellent place I went here with my old fusion and always had fast friendly service! Now my tire blew out and they took me in and had my car done after I was off work! Highly recommend!!
Scheduling an appointment online the day before was very easy. Staff was very polite and professional. Was able to walk in drop my keys off, and get a call when it was done. This is a no non sense place of business. They performed the services just as requested, they DIDN’T try to push repairs off on me that did not need to be done, like a Belle Tire does. Will most definitely drive out of the way to get my tires at Joe Lake Tireman.
I love this place they are awesome l!!!! They tell u 2-3 hours get a call way sooner within hr hey are very nice and awesome ppl to their customers
The employees went above and beyond my expectations. Luckily, they were able to plug my tire ($18) rather than needing to replace the tire ($111). This speaks of their honesty. On top of that, they put my spare away in the storage area in my van. This speaks of the great customer service. I will definitely use them again for all my tire and related automotive repairs.
I typically use the drive thru oil change facilities but my family swears by Joe Lake. I’m from the Chicago area and needed an oil change before heading home. I dropped my car off at 7:30 and they quoted that it’s be ready by 2pm, which it was. It was a quick check in and check out with great pricing. I’d definitely visit this place again if needed.
Always nice, friendly service. And they dont screw you with the price. Honest tire, oil change, and repair services.
Guys were all very very helpful and got me serviced quickly.Tires were surprisingly cheap as well for good quality.Would recommend
Sales person was extremely helpful in selecting the proper tires for my needs. Installation was completed on time. I have gone there for many years without a problem. No unexpected charges or attempts to get extra money from me.
They were awesome, got a metal ovject in my tire in middle of work.day they squeezed me in and got it fixed asap. Firestone told em at least 3-4 hours, belle tire told me probably the next day. Guys were very polite and nice to work with
They were nice and friendly they took there time with what I had done and gave me great service and you could joke with them and they delivered my car right to the door when they where done. That was awesome you dont see that at alot of places. I call that service with a smile. I will be going back to them for tires again or anything I need done thanks Joe Lakes Tireman your awesome.
I went to Joe Lake the first time referred by someone I trust. I have gone back for tires and front end alignments. Questions I have asked have always been answered so that I can understand. Recommendations have been made according to my needs and not their bottom line profits. I go back because they have earned my trust. Thank you!
The staff was very polite, personable, helpful & they handled my vehicle with care. The level of professionalism was more than anyone can ask for!Thank you so much for your service on my vehicle & for being apart of our community. We need more honest auto mechanics in world who dont take advantage of female customers!I will be recommending Joe Lake Tireman to all my family, friends & neighbors & even fb friends!The whole staff at Joe Lake are real MVPs in my book!
This store is always professional and so helpful. I have been using Joe Lake Tireman since my husband passed away in 2005. He always recommend your shop. Thank you for your service
Clean. Arrived at my appointment and was in and out quickly. Front end alignment is perfect. Good friendly service.
I have know the service manager Ron for over 20 years. He and his crew have always taken very good care of me. I can trust Ron with my car and repairs. They have some of best prices in town. Moved to Canton about 10 years ago, I still make the drive to Monroe for Joe Lake to take care of me. HIGHLY RECOMMENDED!
They have always done great work on my vehicles. They are my go to for quick service. I would recommend them to anyone looking for great service at a good price.
Employees were friendly and accommodating. The work was done in a timely manner. Price was ok. My ONLY complaint was that I had to have my vehicle towed into the shop because the battery was dead. It was still under warranty, so I needed it taken out so I could take it to get the replacement. Im 64 years old and disabled. I couldnt get it out myself. They told me on the phone it wasnt a problem. Theyd take it out for me. Then they charged $40 to spend literally 5 minutes taking the battery out and another 5 to replace it! They DID give a $10 discount making it $30, but still. I spent $502.88 on tires, oil change and remove/replace battery. And thats the LAST penny Ill ever spend there! Labor to remove 4 tires and replace 4 tires was $86! So to ME $30 seems like an awful lot to charge a disabled old woman for ding what should have been a good deed. Or...do young people even know what that is??????
I had the pleasure of working with the nicest salesman Dallas he was so polite and easy to work with didn’t give me a run around was straight forward, honest and to the point 5 star service give this young man a raise!
Great price for my load E Rated RV tires. Dallas matched and beat the online price I had found. Thanks for the help and great service Dallas, and the guys who did the work that I never saw.
Greg the service manager was very helpful and Ive been in twice now too put new tires on both vehicles. I shopped around and they have the best price in town! I wont go anywhere else!!
Joe Lake Tireman is by far the best auto service garage around. Fast and friendly and always great work.
Went in for a flat and decided to see if they may have time for an alignment, and they did. Was told it needed lower ball joint, struts, and new front tires because of the ball joint damage. Everything was completed that day, really happy.Drove a week and had noises that I never had before. Dropped off on the following Friday for rerepair work. There was another issue with a ball joint and they took care of.Now before ever dropping off there was no noise up from. The last drop off did get rid of most of the noise. Been driving 3 weeks now and is really quiet as long as you are on a smooth road. Any bumps and you hear clunks, unfortunately. Some what discouraging, guess I’ll deal with, don’t need to spend more money for more noises. Will wait til I take it to my mechanic for something. Never any noises after his repairs.
I came in for a first call first serve alignment on my vehicle. The alignment tech Chad even came out of the shop to update me on the status of my vehicle while I waited patiently outside. I was wrapped up and out the door in an amazing amount of time. I cannot thank everyone enough at Joe Lake for the outstanding & professional service. 🤙
Joe Lake found out why my tires were wearing out fast just from an oil change, other places wanted me to pay a diagnosis.They replaced 3 of my tires, oil change and shocks, had it done in a day and it was such a good price!Every one there is so helpful.
Came from out of town ended up getting a flat on the highway and they rushed me in and out so I could make it back home in time to get my kid from school! Great men working there for sure! Thank you all so much.
I called about getting my car in for an oil change. I brought it in. The guys were friendly an said it would be done in a few hrs and they were right! It was done super fast and everything ran smoothly! Great timely service.
I had a tire that needed repaired quickly. Joe Lake Fireman staff was absolutely great.Professional, prompt, responsive and reasonably priced.I highly recommended them.
Joe Lake Tireman is a great place to do business with. Their courtesy staff is great to work work and very knowledgeable. My personal experience with Dallas was at the utmost professional level and was very accommodating. I was able to drop off my vehicle and even pick it up after closing hours. He was able to take payment over the phone. Great people, great service and their prices/warranty will keep me coming back!Great job Dallas and thank you!
Greg and the team at Joe Lake TIREMAN in Monroe hooked me up with a warranty claim through Michelin for 4 replacement tires. Great crew.
Great Service and friendly staff. Didnt try to up sell and offered me just what I needed for my vehicle.
Prompt, courteous service. Extremely helpful all around
On Friday May 21 we hit a giant crater on 23 north. Our tire went flat. With donut on we limped to hotel. I called Joe Lake Tireman Saturday morning. They took tire in to fix or replace About an hour later they had fixed the tire and put it on car. Also put away donut for me. They were awesome snd very reasonable. Great place to deal with
I go to Joe lake because they care about the customer. I went to a quick oil change place and they charged me double plus than Joe lake did. I always get superior service there. And no I am not related.
I have been using Joe Lake for my tires for years as well as my family. However after this last time, I will be finding a new place. I asked them to check the rear brakes, they said it had slight grooving and about 3mm left on each side. What they quoted me was very high. I ordered the parts online and did it myself. I ran into problems though. When I went to take off my lugnuts it was next to impossible. I had go use a breaker bar with a 4ft pipe on the end to get enough leverage. As a result my lugnuts were destroyed. I had to go buy new ones. I can only imagine if I was on the side of the road with a flat I would have be SOL. I live in an area with a lot of phone dead zones so calling someone would not have been an option. This is why using an impact to put on lugnuts may be quicker but is actually harmful for a customer.
Was there a couple hours to get tires. Could not believe the ride when done. Thought I was in a different truck. Nice ride!
Checked out my Flex. Very professional. Will gladly take my vehicle back. Thank you.
Had the best experience. Blew a tire and they got me in. Decided to get all new tires due to safety. Dropped the car off. The crew called me 2 hours later as it was done. Efficient, professional and extremely reasonable. I will be back for all my tire needs.
Joe Lake is a good place to take your car or truck to buy tires or any other repair.
They were very helpful got my car done good and fast were very informative great experience
I have just moved to the area and got a flat tire. Not knowing the area I googled a tire company and Joe Lake Fireman came up. The employees here were very courteous and provided an excellent service. Would recommend them. Thank you.
I was very impressed with the service I received. The people taking care of me treated me with curtesy and respect and were eager to help me. I am a repeat customer and will be again.
Managed to help me out late in the day, a busy one at that. Fast friendly service.
Best service in Monroe. They really do well at satisfying their customers.
Thank you so much for going the extra mile for me. I really appreciate you.
Very good job on my tires...will come back again..
Excellent service! Took care of mounting tires and new tpms sensors. Then alignment.
Went in to get one tire and they took care of me right away, Great price and service.
I have always had good service at Tireman, Usually the location in Toledo on Alexis rd. Recently I have been using the location in Monroe. I use them for an oil change and tire rotation. Over two hours for an oil change. Your competition does it in 20 min. After waiting two and a half hours, and still not being called, I was looking outside, when I saw my car had already been parked. Only then did the counter person call my name. I used to like Tireman, but I cannot waste two and a half hours a day for a oil change.
Making an online appointment was very convenient and the car was done in just under an hour in spite of them being very busy. Good price and I was able to wait outside. I’ve been taking my vehicles here for years and have had great experiences in general!
Another tire shop had overtightened and damaged the lug nuts on a previous tire rotation, and I wasnt able to get them off. Explained the situation and scheduled the appointment. They took care of it for less than expected and gave some input on brake work that I was planning to do myself. Will be taking my car there for new tires before the winter.
Great customer service. They were able to get our car back to us in two days after replacing two flat tires. Will definitely return.
Joe lake is honest and trustworthy! Been taking my vehicles here for years and never had a problem. Staff is professional and knowledgeable. They are the best!
Easily the friendliest and professional service iv ever had. I would strongly recommend joe lakes to any and everyone for car trouble. I had a problem with my brake pedal being mushy and also and oil change and even though they had what it seem like 50 cars in front of mine they still kept me up to date on what was going on and what was wrong with it. Very efficient and effective company. Joe lakes will be my car hub from here on out.
Friendly staff, good service. Came in on a Saturday my truck was in and out within a few hours.
If you need alignment done on your vehicle the young man who did mine definitely knew what you was doing and they also have very good customer service...
My experiences with BOTH Tire Man in Oregon, OH on Navarre Ave. AND Joe Lake in Monroe, MI were good. My car was limping into the Oregon (East Toledo) store and the associate behind the counter made sure I got right in for what, I thought, was a thrown wheel weight. He ~ Nick, Nicholas? ~ did a micro balance ( snow in the wheel well. I thought Id cleaned that out ) and suggested ~ not trying to upsell me ~ I get new front lower control arms/ball joints replaced. He quoted me $350 + shop fees out the door. They were busy. I needed to be in Monroe, so I declined. Fast forward to later that day. Joe Lake Tire Man set me up for the next day for the front lower control arm/ball joint assembly replacement. They quoted me, and I paid, $465. Other than the almost $100 difference, both places were good. Long standing businesses. I was just surprised the price difference was so much. I even called Nick in Toledo back to confirm his quote AND asked him how sure he was that it needed to be done. He replied, 100 percent. Customer service for both places was good.
My experience here was rather awesome! Friendly..accurate..and less time than I expected.
This was my 1st time visiting, everything went smoothly. Oil is changed, tires are rotated. Fella at the counter was kind. Being that I was new, I had questions and he had no problem answering them. Thank you Joe Lake Tireman!
I purchased tires at an Ohio Tireman a year ago. I called the Monroe location because I needed a tire rotation and oil change since I was traveling to Florida the next day. I spoke to Dallas who was super friendly and was able to get me in that day and took care of my service needs. Fast, friendly, and reliable. Great facility!
My wifes ac isnt blowing as cold as it used to. We assumed it needed a freon recharge. They wouldnt let her make an appointment, so she went there early and waited for them to open. She was the first person there. She was there for 4 hours. Other ppl who got there after her had there cars worked on quicker. They looked at her car said the freon was full and charged us 50 bucks.
Wewere from out of town on a camping trip and my Yukon broke a break line had it towed to Joe Lake fireman and they got it fixed and saved our vacation. Thanks guys for all your help M.lockwood
Service was quicker and faster than I anticipated! They gave me an estimate time of 2 hrs and the service on my truck was done before time limit was up! The only problem I had was they forgot to put on valve stem caps on the 2 tires that were mounted and dismounted + balance!! When I get a chance I’ll probably go back and get the valve covers!!
This place always does a great job. Customer service is phenomenal and they never try to charge me for something I dont need. Im a repeat customer for a reason
Awesome people to deal with! Made use of my “good faith warranty” with Michelin twice with zero hassle. Fast service.
The service that I received was exponentially greater than expected. My purchase was guided in the correct direction with the help of the knowledgeable staff. They were clean, fast and fair. No bs list of things wrong that I didnt go in there for. I went in for just the rims and tires and got just that. Anywhere else will try to get more money from you. Other Red themed tire places will strip your lugs and then make you purchase new ones just to make a buck because its your fault that the technician who specializes in tires couldnt remove the lug nuts like a man and now your out another $50. But not at Joe Lake my friend. At Joe Lake youre family. Not like an immediate family member, but more like an in law. Not blood related but treats you well enough for you to be at the next family holiday, or be a repeat customer. Ill be back.
These guys are honest, professional and they get the job done right. Now that Ive found them I wont go anywhere else.
Been coming here for over 30 years with a number of different cars and trucks for repairs and tires. Never any complaint and if there was a problem, something I wasnt happy with, it was taken care of to my satisfaction.,
They listen and very respectful to there customers.
I went to Belle Tire, Discount Tire, and a few other places... they wouldn’t mount my tire to my wheel! I got a special tire which needs to be stretched on to the wheel because it’s kinda small. When I was at discount tire, this one guys suggested me to go to this one shop in Monroe next to Wild Bills. He told me they put any tire on any wheel. So we looked up Wild Bills in Monroe and found Tireman. We have them a call, told them my wheel specs, and they accepted. Out of all the places, they were the only ones to do it. I live all the way out in the Plymouth/Northville area, so it was a bit of a drive. It was well worth the drive. Sadly, it did take 2 1/2 hours to get it done. I didn’t make an appointment or anything, so that’s probably why. They first estimated for the wheel to be done before closing, but it ended up being hours done early. It was $40 for the tire to be mounted. Honestly, it’s a fair price for the quality of work they do there. I know I will be coming back there for sure. Even though it was a 30-40 minute drive for me, I will be going back there again.
The Folks at JLT (Monroe 48162) are awesome. They are courteous, understanding and pay attention to what youre asking for.Ron takes the extra few moments to ensure his team members care of their customers correctly.BRAVO ZULU! KUDOS!
Went to get a oil change a couple months ago. I have an older town and country so the dip stick broke off. They told me about and and said when it came in they would fix it no problem. I can broke down didnt go back for a bit forgot all about it. Went to get an oil change yesterday and explain the situation. The guy come out handed me my paperwork and said your good to go, we covered your oil change this time!!!! They are awesome definitely gonna be my go to for car maintenance!!!!
Had my bearing and front end allignment done here.There was a couple ussues that they made right by me.I woukd bring my vehicles back.
It was easy to make an appointment online. I waited on site while they changed my vehicles oil and rotated tires. It took about an hour.
Joe lake got me in and out so fast, I got amazing tires for $100 cheaper than what I anticipated from online prices and other places.
Been going to Joe lake for many years. Always taken care of and the work they do is Fantastic!
Got tire fixed and oil change, friendly staff, great prices
So I was lied to . I called ahead with all my tire information and confirmed They had my specific tire. I was told yes we have that exact tire . So going fast as I can over there before my tire went flat I dropped my truck off. Four hours later I was called and said they don’t have my tire sorry. After wasting half my day and inconveniencing people to come pick me up so I didn’t have to sit there forever I was very upset . Safe to say I will never go there again or have anything positive to say.There would be no star if I could mark none
Professional, proficient, and prompt. They told me the issues they found in the course of doing the job, but werent pushy about upselling me. Definitely recommend.
I had a flat tire for my tractor no one would even look at but Lake didnt even think about it and just did it!! Thank you for help!
I must say I’m super impressed with joe lake tire. Not only did they bust out all the work that needed to be done that day, but after the work was done the price was very reasonable, and they also didn’t lie to me like most places when I ask what the price would be! Thank you guys and all the staff as well for being friendly and getting my Kia the work it needed and my car back on the road driving beautifully
Leaving the car overnight worked well for timely service. The gentlemen inside were very helpful.
I had a great experience at Joe Lake Tireman! The staff was very polite and knowledgeable about the products. The prices are great and install was very quick I highly recommend Joe Lake Tireman!
I dropped my truck off,went and ate lunch and they called me before I was done eating my lunch. Quick and professional service.
Had to wait 2 days for a tireIts a tire place get more help and more tire machinesBut the prices and staff are the best in town.Will recommend to others.
Awesome service and friendly staff 👏 😀
Professional, very thorough. Great staff.
They are awesome Service is the best and they are honest with you when it comes to prices 5 stars
Service was great. They were friendly and took the time to verify cars on my account which I no longer had.
I did have to go back a second day to get alignment fixed. And they made it right. I have gone to Joe Lake for years, at least 20 and this is the ONLY time I have ever had to return bcuz it wasn’t fixed first time. I think that is a pretty good history. And they have always had good rates on tires I have bought. And many available time slots.
Honesty and integrity! They are great.
This is at least the third or fourth time I’ve used Joe lake Tireman and I will continue to use them in the future. When you find honest affordable companies it just makes sense to go back
Good bunch of people. Very helpful and carry large selection of tires!
Very informative. Followed through with what they said they would do. Very pleased with their services.
Always great customer service my family has 6or 7 vehicles we’ve never thought about going anywhere else anything you need they’ll do it and for a great price
If you need a tire or any type of regular maintenance this is a place to go! I was in Michigan and had a flat tire, this was the only place I was able to buy a tire from !they told me to come in, got right to my trailer and replaced the tire. I was out of there in less than 30 minutes... thanks guys ! I couldn’t expect more especially being away 600 miles from home....
Polite and courteous staff. They have great prices on tires.
Been going there for over 20 years. They have never disappointed. Their warranties have saved me money over the years.
Thank you, excellent customer service, my car runs great, thanks for all your help .
Very professional, kind and patient. Twice I have visited and both times I was treated with kindness, dignity and respect. Very happy with the quality of workmanship both times. Everyone seems very knowledgeable and helpful.