Employees can make or break a company. MR THOMAS knows most of his customers by name and as I walk through the door he greets me with a smile and hey Karl! What can I do for you today? It doesnt matter if Im just buying a $5 spark plug he treats you as if you are spending a million bucks.I really hope upper management realizes and appreciates having a man like Thomas on their team.
I truly appreciate the men who helped me with my battery. I received wonderful service.
Very helpful staff, and the store was completely organized.
Did very well helping me out customer service wise!
Kindly train lisa on how to talk to customers and understand how your own system works! She isnt qualified to talk to customers or deal with them especially in an auto parts store. I will leave it there so it wont look personal or unprofessional.
Thomas was so pleasant in helping me, first by phone. He also offered me to sit in the office while he charge my car battery. Ive never felt so welcomed in any Auto Parts store. Thanks Again, Thomas!
Couldn’t have asked for a better experience. The two gentlemen who assisted me with the issues with my truck battery were the most caring and helpful people! They went above and beyond making sure I could get my truck started and to work, even making sure I was comfortable while my battery charged. Thank you Mr. Thomas and the other gentleman who’s name I forgot.
Nice people, good selection, decent prices
Greets you as soon as you walked in the door. The service is great and a bunch of good guys to chat with. They help you with no problems to find what you need even if they dont have it there theyll tell you where to get it.
The better advances autos around Monroe. Recommend this store. Thank you jim for always helping.
Guy named Nathan was very helpful.. Most places would just tell you anything too get your money... But he was not like that Im going to use this one more often... Plus its very close too home.
Mr Thomas and everybody there are so helpful and friendly! This is the best parts house in town! Thank you Mr Thomas!!
Prices could be more competitive, but they are convenient to those near the southern part of Monroe.
Excellent customer service! Thomas is a great store manager!
I go out of my way for this store because of the excellent help
Dirty store and some of the people are helpful
Great the manager was very good and helpful
The guys here were very helpful and able to find a battery for my wifes car even though the one the computer told them was for the car was the wrong one.
Best in town. Mr. Moon is the most helpful ever!!
The people there are always so nice and helpful. Im glad they are close to me because Id drive a lot further just to go there.
Jim and Van are so down to earth men!! Miss the hospitality!!!
Outstanding service! Love this place!
Very nice customer service
Usually have what I need in stock, or can get it next day or so.
Sometimes they have the parts you need and some time they dont😒
Go to there get the parts that I need cuz I know what I need what I want but the people that work there Lord if some crazy people how they get a job in that place selling car parts
Very helpful and knowledgeable
Can generally get what I need there for my car.
Very convenient,curtios,really need them!
Knowledgeable employees and excellent customer service
Always great, honest folks to deal with.
Very helpful and friendly
Variety of atuo supplies, friendly staff
Awusom. Great people.
Outstanding service, knowledge & care
They wouldnt put my light in n they b4
It about what you would expect
Helpful friendly staff
Wonder staff!
Parts at a cheap price
This store needs to be closed
Kind and courteous.
Ok
Had what we need