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Honda Kawasaki KTM of Modesto
1120 N Carpenter Rd, Modesto, CA 95351, United States
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Honda Kawasaki KTM of Modesto

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Lu
Review №1

Apparently, the text didnt post with the photo. In summary, they mounted and balanced a new set of tires( bought from a competitor who couldnt complete the task) and they did it all on short notice. Wheels off the motorcycle =$30 each + $3 disposal of old tire if necessary. I came from out of town and had to get it done that day. The front tire was destroyed to the point that the tube had wadded and melted itself into a ball. It was like riding a paint shaker. Knowledgeable staff and all around wonderful people! -13 KLR650I must also give a shout out to Eagle Mike (eaglemike.com), as his Trail Stand($35) made the whole process so much more simple. This thing seems to make sense to carry almost no matter what you ride. Received compliments from all who saw it

To
Review №2

Good place to buy a bike or get service done on one.

Mi
Review №3

Greg is fantastic! Helped me with my purchase. 2021 HONDA Rebel DCT

Br
Review №4

Excellent service! I drop my bike of yesterday and picked it up today. Thank you Honda Kawasaki of modesto. The guy at the front desk really knows his stuff. Very helpful!

Ke
Review №5

I want to thank the entire staff at Honda Kawasaki KTM of Modesto for assisting me with my dogs. We drove two hrs from the foothills to buy a dirt bike and it was a heat index day by the time we got their the dogs were tired and when we went inside my dogs were welcomed warmly by the entire staff. I can’t tell you how much we appreciate the welcome our dogs got. We also got an awesome dirt bike snd we’re ready to hit the trails. Thank you again.

Lu
Review №6

I came in earlier in the year and the staff was extremely friendly. I went in to purchase my first helmet to take a beginners course and the staff was patient and supportive. Cindy even allowed me to sit on the Kawasaki Vulcan S ABS Cafe to get a feel of it. I have been eyeballing it. Planning on purchasing my first bike here in the near future once I finally decide on one!

je
Review №7

Cindy rocks, the store is full of nice people. I know its wierd, right? But they are helpful and even when this world would let them charge whatever they want, they stay true to helping people. For the other local dealerships. They should remember, we come back when treated well.

Be
Review №8

They had high school kids running the service desk with no experience and they did not translate my concerns to the service tech. It took 4 hours to change 2 tires and check wheel bearings. Very disappointed in the overall experience.

pr
Review №9

This place ordered a part for a 1978 XL350. Was pretty straight forward. Ordered the lever, came back in, got my part and left. Good help. Waiting on another lever now. They have some bikes up front to checkout, too.

Le
Review №10

Excelente people great costumes service and alot oem parts. Make motolive easy.

Mo
Review №11

Knowledgeable and friendly employees, awesome owners, cool toys and gear, did I mention how awesome the staff is yet?

Ga
Review №12

Went in knowing absolutely nothing, came out with lots of education and a new toy, a huge thank you to Cindy, very patient, polite, and knowledgeable. Best shop in Modesto, that’s a fact.

Ro
Review №13

Great place to get the gas can you might need. Helpful staff, and close to home.

Ri
Review №14

Really busy, thats a good thing tho! The dude in parts super helpful! Also the dude in service, gone to this place twice now, and will continue too!

ji
Review №15

I am a newbie into riding a motorcycle. Greg R. was very knowledgeable and gave great advice and patience listening to all my questions or comments. I would definitely recommend this place to everyone I know. This being my first bike, I am sure I will be back. They have hard to beat deals and worth driving extra because of the service and genuine care. Thanks Greg

Ta
Review №16

Just bought a ktm 690 smc r here. Greg Rice is Awesome, so is the rest of the staff. I wanted to get the best deal around and called every dealer and Greg Rice was not only willing to compromise more than anyone else at the current time (there were only two better deals nationwide that both sold before I got to them), but he also did a great job at keeping the negotiation light, courteous, and professional. There were also a lot of mishaps on my end trying to figure out the loops I needed to jump through to get financing and Greg stayed patient the whole time. The dealership just screamed fair. Anyways thats it.

No
Review №17

Was great nice people on great costumers service

Ma
Review №18

Greg our sales guy was on it. however customer call back is lacking. Service department people wow need improvement. Took 4 people to give me the right parts for a oil change for our Kawasaki teryx... Greg is nice however seems once the sale was over communication was too. ordered spare wheel and tire at this time no backorder time. I just called oh another two weeks. So one month.

Mi
Review №19

Picked up 2 bike in the last 2 years. Crf125 big wheel for wife and 2021 crf450x for me. Havent had one issue with my experience with them yet. Thanks.

Am
Review №20

Friendly staff & atmosphere right when we walked in. Knowlegable man helped us & we were able to purchase the multiple items we wanted.

10
Review №21

I cant thank them enough. Great service from sales to parts. I wouldnt buy a bike from anyone else.. Roni

Er
Review №22

Always taken good care of and service is great and fast! Always treated like an VIP.

FE
Review №23

Greg was a cool dude. He helped for what I was looking for. As soon as I got my toys they were very efficient with paper work etc.

jo
Review №24

I like it lotts of gear, parts ect.

Er
Review №25

Friendly and knowledgeable staff. Got all the info needed to go along with our purchase. Definitely recommend this business.

St
Review №26

Very rude staff and they wont order parts if its not in stock

Vi
Review №27

Always awesome.

Ty
Review №28

After waiting months, finally received Honda adv 150! Greg in the sales department was who we dealt with and I can’t say enough about how well we were treated!! Kudos to Honda/Kawasaki of Modesto!!

J.
Review №29

Can only comment on service department didnt buy thebike from them. Seems they dont want to work on KTMstreet bikes. Openly said they are more geared to theoff road line.

Jo
Review №30

Very helpful

St
Review №31

Bought a 2019 Honda Rebel 500 from these guys and it was probably the most pleasurable experience buying a vehicle. Looking for a plan? Bobby is your man. Going back forever.

El
Review №32

Great service was in and out when I got my KX450

Ro
Review №33

Jess took good care of my 2015 Indian Scout motorcycle. I needed a rear tire installed and she was very receptive. Technician Mike did a great job following the Scout service manual steps and specs. The drive belt is adjusted well and my throttle response feels better too. This dealer is not opposed to working on off-brand machines. Give them a call.

Ma
Review №34

I have been going to this store for many years, and have bought a few bikes, Since Matt took over it has gotten only better... The selection of gear and parts is very good... and if they dont have it... they get it pretty quickly... Thank you for always taking the time to help and answer all my questions... I will be back... thank you for for many years of great customer service!

Ma
Review №35

Great service. Straight to the point. Didnt have to wait long.

Hu
Review №36

Rude sales associate, very unknowledgeable about ATVs. I will travel out of town instead of buying local from here.

je
Review №37

Place is amazing! I bought a Kawasaki 140 and my daughter got the Honda 90 quad. They helped me get both into the super small truck I have. They were very helpful with what I needed. Definitely will be buying from them again.

Br
Review №38

This is the most positive retail experience ever... Honesty professionalism abound... Knowledge of product over the top... If you own your own business or are looking to start one I would use Honda Kawasaki KTM as a model to follow... Not to mention pricing is aggressive.

be
Review №39

Not yo happy with this place gave me the wrong parts do my bike still setting

Da
Review №40

These guys are always friendly. Service guys are willing to answer questions, even over the phone. Great people, decent prices. Always my first pick for service on my husky.

Fr
Review №41

I like coming to Honda Kawasaki for any of my parts and services needs everyone is warm welcoming and tells you how low as soon as you walk through the door. The sales people on the floor dont bother you at all as far as like trying to convince you to buy a bike or anything like that its your choice. But when youre ready theyre more than welcome to help you to answer or concerns about a motorcycle. Ive gotten a key replace their and it reasonably price. I ended up bringing in the ignition switch.

Sp
Review №42

Wanted an oil change. Was talked into a $200+ service where they supposedly went over the whole bike. It needs new tires badly but they didnt catch that which is much more important than anything they said they did.Makes me wonder what else didnt they look at.

Ra
Review №43

Got my gear here always, will buy a vehicle here some day. Little slow service but very understandable.

El
Review №44

Really nice staff. Theyll let you sit on any bike even if you dont plan on buying one. Good for those wanting a bike but dont know what style they like

Jo
Review №45

How do I give more stars?!!Amazing services, super dooper cool staff. I wish I lived closer!One million stars✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨✨

Co
Review №46

A great place to buy a bike. All of the staff were very friendly, knowledgeable and were not pushy in any way. I will definitely be coming back here for future purchases.

Ra
Review №47

What a Great Shop! Friendly service. Super selection. Awesome experience

je
Review №48

I lika de owner. He tall n cool. Long time. Big feet on pegs in the summertime

lu
Review №49

Plesent experience Extremely helpful stall will be a repeat customer

Se
Review №50

Good information given by sales person, just not my type of bikes.

Gi
Review №51

Very welcoming, respectful, and happy to help; Ill be back 👊

Br
Review №52

Loved doing this store as a audit for work one of the most organized stores I have counted and the staff was wonderful

Oc
Review №53

They get me writing for almost 1 hrs on the phone 😡

Ca
Review №54

A great place to get everything you need for your bike .

Pi
Review №55

Good service, competitive prices. Ive never bought a new vehicle in my life until I came here.

Za
Review №56

Great customer service and excellent service for a good price

Ri
Review №57

Parts and Service guys were great, friendly and helpful. Will be doing business with these guys from now on.

Ti
Review №58

Great group of people who are friendly helpful and always willing to give free advice in the service department.

Br
Review №59

Bought a 2018 Honda XR 650L here. I am a beginner but these guys made me feel very comfortable and were knowledgeable and polite. I took the bike down today for its first service and was pleased with their work. Kinda pricey for a basic oil change and maintenance but I get that time is money and they always seem busy. Guess I’m paying for peace of mind that an expert mechanic is handling my bike. All in all I am happy with my purchase. Thanks dudes.Update, was in a bind because I had bent my clutch lever and needed a new one. Called these guys up and was told they didn’t have one in stock. I know they coulda ordered it for me but picked one up from my local guy. Called them back and dude said come on down, they put on new one in like five mins and didn’t charge me. They even checked my tire pressure and stuff too. I left ready to ride. Great customer service brotatoes. Thx again dudes.

zb
Review №60

Ive purchased 3 motorcycles here because they had the best deals Ive found in the central valley. Their service department in the mean time is inconsistent with their workmanship and quality control.

Er
Review №61

Everyone at MHKK was super helpful and curteous! An excellent place to shop for 2-wheel needs!!

Pa
Review №62

My main transport most of the year is a 05 Ninja 250. I commute 60 miles a day between Turlock, Modesto and Riverbank. I am in desperate need of my bike functioning properly everyday. I do all of my own service and keep the little Ninja in as good of running shape as possible. But today I found myself with a cracked valve stem and a flat tire a half mile from work and 15 from home. No way for me not to be stranded, no good. Luckily I was at the 76 station and just an easy roll down Carpenter to to HK. James quoted me a price and a time and I was happy to sit on the new bikes while the service department met their goal exactly. As meticulous as I am about tires, chains, oil, lube and my engine being in top condition, I couldnt count on anyone but a factory team with my bike. It was just a valve stem, but words were kept, and I got home. And I know that air pressure is proper, torque specs are spot on and a factory bent and spec cotter pin is in place. Good people.

Ch
Review №63

Cool place people are nice ifl you like motorcycles you willl lime this place

Dr
Review №64

Way better dealership than my local dealership. Just bought my bike and when I went and pick up my bike the Cindy made me test ride it first to make sure I can handle it. Im just thankful that they do care about their customers well being. Even asked if I took the safety course. Far exceeded my expectation. No pressure on sale and made sure that I get what I think I want. Overall best honda kawasaki ktm dealership in my area.

Da
Review №65

Very nice, very knowledgeable staff. Got the work done quickly.

Lu
Review №66

Quick in and out. Great sales rep and customer service

Ja
Review №67

Very fast and friendly service, and reasonable prices, the customer service experience will keep me as a return customer! Did a chain and sprockets change, on my 2015 Kawasaki Versys, in about an hour.

mi
Review №68

Great place! Friendly service, good inventory.

Is
Review №69

I bought my first bike here a couple years ago, the staff was very helpful, knowledgeable and informative and the maintenance side has helped me keep it runnning.Dropped in again today, thinking about a second bike, and same friendly no-pressure environment from people that love their bikes!

mo
Review №70

Great people bought my bike from them a couple years ago

Di
Review №71

Great shop, they always take care of the customer 👌

Ju
Review №72

Good dudes working in the service shop. They know their stuff! Even the older bikes! Theyre honest about what you need, and dont attempt any up sell crap. Pretty rare at a factory dealership! This place is an asset to the modesto motorcycling community!

Ti
Review №73

Go into store today wait at counter to get help while one sales guy is on phone. 4-5 min later another guy comes in stands at counter and gets 3 people talking to him right away 2 girls and a guy to help him... they all seem to be on first name basis with each other. didnt even egnalage I was there. as they just continued to talk and joke I left .... guess thats the only way you get helped here.....will never go back..!was looking for 2 new bikes to purchase.. went to Merced Suzuki was greeted fast asked what I needed/looking for left with 2 new bikes and full gear package.. happy Christmas to allHad someone just said we will be right with you...... would of made some difference.

Ch
Review №74

Took my Yamaha to these guys with discouragement after a bad experience with the Yamaha specialists. After thourough troubleshooting Honda was very professional and found the problem. Cole and jess were very informational when I spoke with them. Overall great service and Joseph did a great job on my bike to get me back into riding. Thanks guys!

Bi
Review №75

Just checked out their side by sides. They have a good amount of product

Mo
Review №76

Great customer service. knowledgeable.

La
Review №77

Cool place

Ma
Review №78

This is, hands down, the best motorcycle shop in California. Always extremely happy with the service and the shops employees are eager to help you at all times.

Br
Review №79

The best shop in the valley great parts department sales and service r on point all the people in the shop like there job and makes for a nice environment so I give the store 5 stars!!!

An
Review №80

Great customer service go see Cole in the shop!

Hu
Review №81

Got My 1st Bike Here

Ma
Review №82

These guys are awesome! I was riding my motorcycle (2016 Moto Guzzi V7) through Northern California and got an irreparable flat. I bought the wrong tire across their street in Modesto and took it to these guys for installation. Afer the fact, the moto was riding improperly and they pointed out the mistake. They were very patient with me and found another seller that did have the right tire. They installed the tire once again, and did not charge for me two installations caused by my obvious mistake. Got me going on the road promptly.

El
Review №83

I took the motor of my kdx 250 to this shop the motor was in full working order other than the big end connecting rod bearing asked them to fix that and put it back together, they fixed it not before loosing a piece and then charging me for it which i did not make a big deal about, i go collect the bottom end of my engine paying them almost $500 dollars i get the engine home put it back on the bike start breaking it in and come to find out im now missing second gear talk about shotty work it shouldnt of left the shop without being gone over and making sure everything was working corectly and then when i bring it back they call me a liar and say that we cant prove it didnt work before which doesnt even matter because if they were doing their jobs right they would of found and fixed that issue or let me know that it wasnt right before charging me and letting me leave with it. Long story short dont take your bike here there mechanics dont know what there doing then they over charge for a repair and gave me my engine back broken and then tell me its not their problem worst customer service ive ever dealt with any reputable dealer or mechanic would not charge someone for work then give it back broken.

Jo
Review №84

Good experience!! Very knowledgeable personnel. They had what I needed. Ran into one of my old techs from when I was a service manager! Will take in my trx 250 ex for valve adjust.way to go tracy sr.😎

La
Review №85

Great selection and sales clerk knows products very well

Br
Review №86

Its ok. You can barely sit on the bikes to know how they feel. No loaners and to put it nicely the staff leaves you alone.

Dy
Review №87

My favorite place ever Im a hunter and fishing kinda guy but I like this place more than bass pro shops 2020 honda crf450r coming soon

Vi
Review №88

Excellent customer service.

An
Review №89

Super friendly, and willing to work hard to make a deal.

Mi
Review №90

Matt Borup and the rest of the crew are amazing! I drive from Sacramento to get my bikes serviced there! Great deals on all of the parts and gear I need to keep my family on the trails/track! I recently had an issue come up on my KX450f right before we were leaving on a trip to go riding in Utah. The Service department squeezed me in and got my bike ready to go before our trip! Many thanks again to the amazing staff here! They are rockstars here! Great selection of bikes and gear and super helpful staff! I highly recommend this place! Thanks again to Matt and the truly amazing staff at Honda Kawasaki KTM of Modesto! BRAAAAAP!

mi
Review №91

Very slow, couldnt get a strait answer from them. And did a very sloppy job. Will not go back.

Ra
Review №92

Great customer service but the mechanics in the service section are not the best.

Li
Review №93

Great place. Cares about their customers.

Jo
Review №94

Worst expirance ever. Asked service to check my mapping on a brand new Ktm. Exhaust started to melt plastic next it. This place told me the plastic was damaged by a tire in shipping. Needed to take it to the place I bought it. Picked up my bike with 13 miles on it and took it to NorCal KTM in sac. Never again will I gk to this place

Gr
Review №95

A recall was handled well but wont be going back for tire changes. They scratched my front wheel.

Mi
Review №96

Very nice Owner!

ru
Review №97

Great service, right to the point good pricing

Br
Review №98

Nice place with a good selection of bikes and friendly service

Je
Review №99

Fast friendly greeting w/of being to pushy.

Ja
Review №100

Awesome service, really recommend this place!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1120 N Carpenter Rd, Modesto, CA 95351, United States
  • Site:http://hkmodesto.com/
  • Phone:+1 209-529-5424
Categories
  • ATV dealer
  • Motor vehicle dealer
  • Honda dealer
  • Kawasaki motorcycle dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Motorsports store
  • Suzuki dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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