Honestly, the nicest shop of any kind that I’ve been in. The staff were kind and compassionate. Rhonda R. and Adam O. made the transaction quick and easy. I will definitely be back. I chose this shop because of the other positive reviews, and I see that they called it. Don’t change- you all are awesome. And, they had no problem helping me right at close.
Ask for Judy she’s the best. We were displayed lost from the storm needed some electronics and was figuring things out. She assisted us in every way she could.She’s gonna direct you to exactly what you need and some…. Thanks Judy❤️
Capital pawn is a like store and Mr.Tillman very nice and kind to me. Thank you capital pawn for having him in y’all store.I thank him for helping me.
Had a wonderful experience today at Capital. They always have a nice selection of things I need. They dont stay long so theres always a fresh rotation of items. Get it when you see it. Ms. Rhonda is such a pleasure to work with. I asked about 40 questions about different items and she answered them all..with a smile. Capital Pawn 🤙🏾
I had such a wonderful experience at Capital pawn. When I spoke with Adam on the phone he was great and very helpful. When I arrived Rhonda was there with a big smile and wonderful personality, to help me with what I needed. Judy was there making sure I had a great first experience with Capital Pawn. Everyone works together well and they are very professional. Thank you Adam, Rhonda, and Judy!!!
Highly recommend Mr.Tillman @ capital pawn. High quality service
Ask for Judy she was the best I will buy from her again. Thanks for great service.
My first experience has been amazing. Found me some gold hoop earrings at a great price. Go see ms Judy she will take care of you
Came in today and was greeted by MR Tillman I informed him I was looking for some Bluetooth headphones and man I was so amazed with what he showed me I had to get I was completely blown away with his knowledge of merchandise he was sailing
This pawn shop is clean and very professional. Judy Woodard is the person who helped me. She was fantastic. She went above and beyond to help me and 2 of my friends also. Thanks to her we will be coming back.
First time in the store today. I really enjoyed my experience. I will be back. Ms Judy took very good care of me
They will want give u any money off when you spending Good customer service skills is great 🤣🤣🤣🤣🤣
I came there and was assisted by Rhonda ross in mobile al, her customer service was great she help with everything I need and also help to remember my due date
First and foremost I would like to say that this place is amazing and always helps me when I need it. The employee named Judy is always on top of it and always helps me and my family out when we come to buy something or maybe pawn something to take care of our bills.some people probably do not realize that this is a business that needs to stay alive by helping each other 50/50 and they do that very well. No matter the situation or the emotional content that a customer might feel the employees do whats right to take care of everyone.
Great service! They get you in and out with no problems. I love these guys.
Rhonda was a joy and made my transaction so comfortable. I needed a loan to travel to a funeral and she was very thoughtful and sincere. Its a pleasure to do business with Capital Pawn.
I only see Rhonda when I go there she has the best attitude so nice and helpful i don’t too much care for Judy she’s not helpful at all
Rhonda and Tillman had great customer service and were very helpful.
Judy is amazing, super helpful & kind, definitely recommend asking for her
Go see Ms Judy. She will take good care of you
I had a great business time with Tillman,thanks a lot.
Great customer service Logan was amazing store has changed for the better
Great place. Highly impressed with the competence and care delivered by Adam. Excellent customer service delivered with professionalism.
Rhonda was very caring & concerned with me in my time in the pawn shop shes very helpful with her service
Hey everyone the customer service was great and friendly. RHONDA is an amazing employee of Capital pawn. NOT only was she fast and friendly but i can tell she is a great person and a plus to the buisiness of pawning.5 stars
Come see judy she will take good care of you
Come see Ms Judy for the best deals on shoes
Judy she is excellent in dealing with clients. highly recommended
I love this store, and Rhonda is the best clerk ever
Rhonda helped me out a lot & her customer service was amazing highly recommended this place
Rhonda took great care of me great products great prices thanks
Always great deals and friendly staff, Judy is always especially helpful. Highly recommend shopping here
Capital Pawn is the best! And Great prices.
Rhonda has great customer service every time I come in
Rhonda was awesome. Everyone should ask for her when they go in there.
I just want to say Mrs Rhonda Ross is amazing she always smiling she makes the costume feel at home she always helping hard worker and she perfect for that store thanks for hiring her shes amazing
Adam is amazing. I came in in distress looking for a brand new laptop because I work at home and he was right on point. Thank you so much Adams for getting back to work. I would highly recommend this pawn shop!!!!
See Rhonda she will make it happen great person!
Normally have a great experience here.Did not this time.
Gotta give some big props to Rhonda Ross, she helped me out so much with what I needed. It was nice to know that someone actually cared about the position I was in and did everything she could to help me when it was crunch time!! Thank you Rhonda!! Customer for life!!
Mrs Judy and mrs Ronda was very nice and very very helpful to this time and every time that I come into the store and I really appreciate their help thanks
Great place and Ms Rhonda has the best customer service
Great customer service, friendly atmosphere. Would recommend!!!!!
Miss Ronda is the greatest pawnbroker I know she goes above and beyond to help everybody and she cares about her pawnshop she is very professional and helpful and friendly and is always busy thank you miss Ronda for all your help
Rhonda is great for yall company & she deserves a raise!
Tyler is the BEST. He helped me find everything I needed and his customer service is excellent!🙂
I love every experience i have with rhonda honestly, an amazing employee and always helpful
This was my first time visiting CP and Rhonda was really good and knowledgeable of what she does. I will return to see her in the future.
Judy was great got me out as fast I went in
Judy is really good with customer service and very friendly with the customers
I loved the service here it’s was great fast and it wasn’t hot inside great costumer service and all
Great selection and prices. Friendly staff.
Ms. Judy was very nice and has good customer service
The guys there were very helpful with purchasing a firearm. Customer service skills A+. Upfront and honest. Thanks Guys !
I had giving this pawnshop 5 stars 2 years ago, now I’m giving 1 star. The black older gentleman man had no clue on what he was talking about. When I offered to help with the pro audio equipment he denied my services and told me to bring it back when I can make it work. IT’S PRO AUDIO EQUIPMENT. He actually expect me to bring my computer tower out my home to show the pawnshop to show that the audio equipment that YOU BUY works! If you buy pro audio equipment why do you not have a computer to test it!
Rhonda was the best and had great customer service .
Rhonda was very helpful and had great customer service.
Judy is so helpful. She is always so patient.
I enjoyed my visit very helpful very good customer service from all the employees
Run to help me was a good experience thank you very much
Rhonda was AWESOME! She went out of her way to help me out!!!
Rhonda has the best customer service and attitude . I recommend anyone to go to Capital Pawn and ask for her.
Lost a firearms sale due too mask policy. First time enforced in this business since plandemic started with at least 20 visits. Pronto is much better shop anyway. Support business that supports freedom. ✌️
Adam is very knowledgeable and easy to work with
Judy was great would recommend her to anyone.
Judy at Captiol Pawn was a fantastic help in my first ever visit! Can’t beat that customer service
I’ve had the pleasure of being waited on by Judy Woodard several times and each time was an enjoyable experience. She’s very knowledgeable and friendly. She goes out of her way to make sure you fully know about the product that you’re buying and stay with you until you’re completely satisfied and or the purchase is made. Her friendliness make you feel amongst friends or at home. I would like to commend her on her Impeccable customer service. Thanks and I wish we had more people like her. It was a pleasure doing business with her and I will be back.
Rhonda had great customer service. I will be back.
Really nice folks. It had been awhile since I was in there and I hardly recognized the place. Many improvements and lots of nice stuff for sale. Best in Mobile!
Ms. Rhonda was very thoughtful and electric she made my process very easy !!!! Thanks!!!
Rhonda Ross is a Rockstar and deserves to be a GM of one of your stores if she isnt already!!!!! Not to mention, her hair looked fabulous!!!!
We had a great experience and Ms. Judy was awesome!!! Will recommend to anyone...
I enjoyed my experience with ms Judy today. Great prices.
Rohnda is awesome.
Adam is the best he helped me with all my needs can’t stress enough how great a person he is!!!
Great service bought two games and friendly staff
I came in, the person that helped me introduced herself as Judy. She was very polite, assisted me in a very respectful manner. We even had a laugh or two. The experience was great! Im very appreciative. Thanks capital pawn.
Just wanting to tell that beautiful lady.there what a wonderful job she does cant remember her name seems like it started with a R . But any how thank for the help again sweetie
Mr. Dixon and Rhonda were great!
Ask for Judy she is amazing, always take care of the customers .Number 1 pawn in mobile .
Come see Mrs. Judy here at Capital Pawn. The customer service is awesome. And they are comedians. Come get a good laugh while you shop.
Mr. S Dixon and Ms. Judy worked to turn a situation that could have turned out negative into a compromise that could work for myself and the store. I purchased a gun and the due to a malfunction the magazine pin had fallen out and the would not hold the magazine. We had a miscommunication in which I went to the store for a resolve but did not work out as intended. Nevertheless, Mr. Dixon worked with me to contact gun manufacturer for resolve and did due diligence to follow-up next day. Although I will have to go through a process to have gun situated it is appreciated that the staff took the extra steps to assist.
Adam is a modern day Mother Theresa
Rhonda was great very helpful and knowledgeable
Wonderful experience with Rhonda!!! Great customer service!! Go see her! She will get you a deal!
Had an awesome experience at this location. Easy going and made the process very smooth. 👍🏿
She really was very nice and persistent in helping me with a issue I had with my getting my gun out of pawn. She is very good and welcoming and will be working with her again..
Rhonda was very helpful and had great customer service. I recommend anyone to go by and shop with her.
Very friendly and quick staff
Adam is a stand up guy wouod highley reccomend coming by this shoo and doing business with him!
Looking for something different .. They have everything from yard equipment to Electronic’s and much more !But it was the customer service I receive from Rhonda Ross today that made it well work stopping in ..She was very friendly and very helpful as I asked many questions and she answered with a smile! Yes I would shop here again.. Customer service is everything!Thanks Rhonda !!
Friendly service with a great attitudes I would highly recommend shopping here. Thanks for the great customer service
Rhonda had good customer service. Will be going back.
I really enjoy the people that work there they are happy to help everyone in the store Great job.