If you want to be checked out at a register by a Home Depot Employee, dont go to this location. They expect you to do their job for them. They only have self checkout. Well, let me tell you something Home Depot. I DONT WORK FOR YOU!!! You are supposed to be working for me. I sat my items down and left. When you decide to give your customers good customer service, Ill return to your store. Otherwise, Ill go to Lowes.

The visit sucked they were very rude and obnoxious dont go to this one go somewhere else

My poor parents wanted all new appliances and waited all day for them to deliver... they never came! They didnt even try to call which is even more sad. They had to go up there to get their money back and they barely said they were sorry.

One of the nicer Home Depots Ive been to. Friendly employees who are also knowledgeable on the products which you dont always find at HD. Store was clean and organized and had everything I was looking for.

Under staffed and never busy. Lowes is down the road and its easier to get to and brighter. None the less home Depot sells Milwaukee tools and Lowes does not

Pretty nice people, and usually have what I need in stock

Home Depot is usually good. But the inventory is low and prices are much higher than even a year ago.

I only go to home Depot if Lowes doesnt have what I need, and thats rare. I always have a problem picking up orders. You cant just call in to have it brought to you by curbside because they claim to be too busy to get your information. When you go in, if the order is not in that little closet behind them, theyll just tell you its not there rather than to go to the back and get it. I order a lot and never have a problem with Lowes. It took an act of congress to finally get my complete order from Home Depot. One young lady, Kia went out of her way to help me and it wasnt even her department. Thanks to her I have everything. I only shop here when I absolutely have no choice.

The first problem is the delivery service company that Home Depot uses for direct deliveries,Central Transport. My 1st initial delivery date changed three time before it was actually attempted to be delivered on March 3rd. On March 3rd the shipment came on a long bed truck with a pallet dolly. My shipment is a pallet of 33 boxes of porcelain tile., plus 7 additional boxes they put on the same pallet. The right side of the pallet was coming apart due to the immense weight of the tile . The driver could not move the pallet down the truck. He was not going to be able to pull it up the small slope on my driveway. What on earth were they even thinking?They needed a fork lift. I called Home Depot and they got the Transport company on the line while I was on hold. I ended up being told the transport company needed to take care of this and they would contact me in 24 to 48 hours. Which they never did. I had to call them. On 3/5 Friday I called central transport and they told me the shipment would be delivered on Monday between 11 and 12. They never showed. I checked the shipment tracking and found that they changed it to Tuesday 3/9! I got no call, text, or phone call.So Tuesday 3/9 I message them to find out eta. They said the drivers hadnt left yet and to keep checking they will update me. That never happened. So I wait and wait and I get a call from Home Depot letting me know the tile has arrived at THE STORE. I was never told anything about this.They will be delivering the tile on Monday 3/15....

I needed to buy a new refrigerator.Went to Lowes first because its closer. No associates available, tiny inventory, mostly damaged product, everything massively overpriced.Went to Home Depot instead. Tee was incredibly helpful, overflowing with product knowledge, and very patient with my limited mobility.

Great place, staff friendly and store marked well.

All the employees were very.helpful to us. Enjoyed our time there. Thank u

The best! I love home Depot!!! So much to see! Appliances galore! Beautiful lights omg! Doors, windows, everything, you name it 👍

Online order pickup inside store was super easy. Total transaction was about 3 min. I even had someone ask me if I needed something. Unfortunately that night I was only browsing but Thanks to the lady working in the appliances department for actually engaging.

Everything seems to be easy to locate. If you are using The Home Depot app most of their inventory counts are accurate or up-to-date for products on shelf

GREAT SALE PRICE ON OUR DISHWASHER WE GOT WELL THEY ORDERED IT AND WE WILL GET IT ON APRIL 23. SALES ASSOCIATE WAS VERY SWEET AND VERY HELPFUL. THANKS FOR SUCH A GREAT SALE

The 4 stars are for employees. 1 star for management Heather. I tried bringing an issue forward and all her voice could spit out is that the man wasn’t an authorized contractor! I never was complaining on her employees per say it was on who they recommended. The guy does work for the store and she acted as if I were lying. She never understood why I was calling she just wanted to defend Home Depot’s side. The recommended contractor left me worse than the first day he arrived. Then avoided me at all costs! Trust no one pretty much

Well, as we all know .The shortage of workers have these places like a Maze! So just to say they have curtious service .

Horrible! Store did not have purchased item in-store stock although on-line site stated there were three in store stock. Dont trust either stote or internet blurbWill not ever shop at Home Depot

Love home depot.. They had alot of stuff at decent prices and the employees were really friendly and helpful. They now have self checkout so checkout was a breeze too. It wasnt crowded and displays made things very easy to find on my own.

Friendly and helpful AND they have at least one living, breathing cashere!

I went in the garden center and told girl at registry, that I wanted 2 medium bags of Miracle-Gro potting soil, and help getting it n putting it in car. No help came, then she told me go in back pick it up. Finally realized she charged me for garden soil, I ask her to give me potting soil and charge me for the difference. She said she couldnt, I had go customer service. I told her I wasnt able, that why I parked out in front garden center and ask for help. I told her I would eat the loss and never come there again.I dont like be hard get long with, but it was her mistake, why should I have go customer service, when I have trouble walking that distance. I will use Lowes from now on.Im a 100% Service Connected Disable Veteran.

Love the fact they put a hydration station outside the entrance!

Came just to check out the garden center/plants selection. Very minimal, but prices are decent. If looking for a larger selection of flowering, herbs, or trees go to Lowes. Home Depots tropical plant section is good however.

Just bought a new washer-drier there. Prices better than Lowes. Also like the garden center for potting soil and plants. This year doing tomatoes in pots.

Friendly service and ease of finding products within store and online.

I was looking for a wooden mail box post. I was sent to mail boxes but they are in the lumber section and are very hard to find. When I found them, they are where a person cant safely get it. When I got an employee all she did was hand me a tool for me to get it myself. Another customer finally helped me get it. When I got to a cashier, there was no bar code on the post and I was told I needed to go take a picture of the tag. Finally another cashier heard what was going on and brought the book over with the bar code. I spent an hour and a half to do a 30 minute chore.

Its getting better than lowes in my area

Very informative information about bathrooms items that l was looking for.

Clean ..well stocked..great customer service. Prefer Home Depot Mobile AL. worth the drive from MS.

Really nice store they have just about anything youre looking for tools paint Lumber home appliances shingles sheetrock power tools tool boxes cement ceiling fans lawn mowers

Great service as always! Purchased a small metal gate for my flower bed to keep the dog out but didnt realize the poles that stake into the ground were missing. They found them straight away when I went back and made it stree free

Easy to find just what you are looking for.

Pickup from service desk was quick and convenient. Kim was very helpful.

Needed some rope but it was locked up behind glass. Could not find an employee to help. Asked the Paint Dept person to call us some assistance. Waited 10 more minutes but no one came. Hunted down someone again but they didnt know the combination to the lock that was gaurding the rope. Was in the store 30mins just for 10ft of rope!

Got in and got out! Found what I wanted on the app!

We ALWAYS shop HD before Lowes

Used the online order and drive up to pick up option. Ordering was very easy and so was payment. Pick up was very clear and easy. The whole process was clear and easy. The young lady who brought out the order was superb! So friendly and a breath of fresh air! I actually feel bad because I lost the receipt and cannot remember her name so I could go back and submit a survey to help her employer see her worth. If I get back there and she is there, I will make it a point to find out her name and then submit a survey for her.

Great store friendly people

Went to buy an appliance that I saw online. Called the this particular store literally on my way over there. Young lady told me that indeed they had the sale item which I was inquiring about. I get to the store and spoke with someone worker in appliances I ask him again to verify of what I wanted. He walks back and confirms my injury. Rung me up just to realize he mentioned through conversation of the appliance he thought I was asking of. Which I corrected him and pointed out and literally touched again the same appliances that I wanted. Apparently some way some how after all this confusion. They magically had sold out. So my thinking leads me to believe the person I spoke to on the phone didnt bother to check or maybe something with system either way wasted my time and heres the kicker the way the guy tried to put it was like I could go to another home depot after I already paid. Luckily my bank released this debit transaction. Poor poor salesmanship and somewhere along the line communication is lacking. I hope I can revisit this location in the future without this issue.

Choice for trash bins horrible! Then yesterday found the same trash bin at Walmart for half the price 😞

Nice folks lots of stuff

The lady who sold us a washer and dryer was very nice no problems at all. I have a problem with the fact that they were supposed to be delivered at my house on April 21st. It got delayed so they moved the delivery date to Today ( April 24th ) but I never got any notification so I called and they told me that they don’t deliver to my area on saturdays, only Wednesdays and they don’t deliver when the weather is rainy. It’s been SUNNY all day. No bad weather AT ALL. Now the delivery date has been moved to May 12th. I will be giving birth in May so that’s really annoying 🙄 I ordered my washer and dryer on MARCH 3RD!!! I hope the warehouse manager makes this right.

Is working on the roof needed something to ceiling in and they were very helpful

“There’s something bout this Home Depot that keeps me coming back for more... it’s just NEAT for a home supply store. Peace.”

Great place to get your gardening supplies early picked up some tomato plants today I was surprised they already had them available

We went at a perfect time when the store wasnt crowded. The team members were very pleasant and helped us select and load 2x6x8 deck boards. We shop at this store frequently.

Doesnt seem like they are even trying to stock their shelves.I have to go elsewhere, so as they are nearest, I save time by bypassing them for the next store, which seems to be better stocked, so the covid excuse is getting old and I have a job to do.

HD is awesome. I bought a lawnmower with the app after shopping the store a prior visit. Curbside pick up was so easy. Their app is so much better than Lowes. So many up to date items to make your house better vs Lowes. Even the in store checkouts are very digital and up to date. Was a die hard Lowes guy but visit here, itll make you switch.

Home Depots staff was very helpful

Home Depot should be ashamed of themselves going in for military discount and nothing nothing hardly nothing is on available for the military discount the only reason I went there is because Lowes didnt have it home Depot needs to get it together

Aside from the staff of the paint store Home Depot could be better. The price is could be better and products should be easier to find.

Nice customer service support. I love the garden center this time of year.

Im a Lowes shopper myself but they had what I needed w knowledgeable staff that where eager to help.

Love the garden center. If I could I would buy it all and bring it home.

The woman working in the kitchen dept. at the store on Schillinger Rd. was no help. I called to ask about my cabinet order, and she couldnt find it, couldnt find me in the system, and insisted I must be wrong. Later I found out my order had been there. She sounded very stressed out and somewhat rude. Oh well, its Christmas time, and maybe she has a psycho family like I do, who have ruined another Christmas. Its ok honey, breathe, and hope they get what they deserve next year.

Good service.

Trying to get hired but no luck

I returned to this store hoping to find a freezer, & I did! Just the one I was shopping for. Ms Kendra went above & beyond to make sure it was delivered @ pickup. Thank U Ms Kendra & the other young lady who assisted U. U both r Store Gems! I hope The Home Depot thinks so to..stay safe while U serve. U r appreciated!

I shop this store often mainly because of a very helpful Associate Layden. He is very accommodating, friendly and helpful. This store should model every Associate after him! Thanks for your help!

For the most part they have what you need just keep in mind do not rely on finding help ..to find what you need you literally have to look through several aisles to find anyone that works there. I also had to deal with one employee who had a very smart aleck attitude I almost told her just walk away it was that bad. Sometimes the clearance item priced stuff is phenomenal sometimes its not a deal at all. The return warranty is a huge problem they want to make you pay a checkout fee for a broken item even if it comes back as broken and needs to be replaced they still want you to pay $35 diagnostics fee this is totally wrong on every level. I actually purchased a pressure washer could not get it to work they sent it off come back and said there was nothing wrong with it I said lets go to the garden center lets hook it up to hose and lets find out ..so finally they agreed after I insisted guess what it didnt work they still wanted $35. The extended warranty is 100% a joke its just a way to steal money.

We were looking for red rocks but they didnt have any

Always decently helpful staff and prices arent to high unless your looking at lumber but thats not really their fault at the moment.

Always a good experience there. Good customer servicealready has items looking for

Home Depot you Rock!!! Excellent customer service, efficient, friendly and helpful employees. I had a bad encounter last night at Lowes. I wanted a simple Storm door and could not find anyone in the store to assist me with the purchase. Could not even get the manager to the department to assist. So I came to Home Depot this morning, was treated professionally and efficiently. The employee came to me and asked if I needed help, I didnt have to go looking for him. Thank you so much. I will certainly be back.

Could use more help .

I use this store a lot for my home improvement. I love the garden section. I bought beautiful Hibiscus plants for $6 and they bloom so beautiful they are the envy of the neighborhood. The paint department staff is so friendly, knowledgeable, and helpful, I try to get all my paint there.

I went in to pay a bill. I was in and out. Cashier friendly and professional great attitude for dealing with the public.

Costumer service was horrible. I waited 30 minutes literally just to get a screw

The staff is helpful, the selection is normal great, my only problem is all of the broken pots that you have to go though to find a good one. If something is broken, it should be removed form the shelves. I visited 2 days in a row to check to see if they put out new stock for something I wanted, but both times it was the same broken planters and pots.

So much better than lowes for me

You have to really look for someone to help you if you need them.

Didnt have what we were looking for... Display only

People here want to draw a check not work. I much prefer Lowes in tilmans corner than this home Depot.

We went for paint twice, both times the associate that helped us were informative and friendly helping us pick the right product for us.

Store is clean and well stocked. The staff is friendly and knowledgeable.

Clean and nice ppl

Employees actually looking to help you. Got everything we needed.

Little trouble finding help had everything I needed but I hard to locate

They had exactly what I needed.

Received very friendly service in appliances from zjulie

Great customer service looking to buy a shed. Staff was prompt knowledgeable and very helpful during the process highly recommend

Very friendly employees. I dont like having to show my ID. EVERYTIME when I pay using a gift card. Just remember before buying a gift card for love ones.To much a hassle We will not be given our time or money to them any more. Lowes here we come,

Bought a washer and dryer . Very helpful

Found a perfect match of baseboard molding and got it cut. Other items I needed were in stock.

Got some plants they had some Awesome choices..

I had the worst Home Depot experience Ive ever had in 30yrs of shopping at home depot. I came into the establishment and requested an automatic wheel chair due to injuries and the employee took forever to get the chair to me just to stop talk on his phone and seen me standing in pain but chose to help other customers instead of getting the chair to me 1st. I changed my mind and ordered the products online to get delivered to my residence but Home Depot decided to ship my items to a store over 10 miles away from my home causing a real inconvenience. I see why i started shopping at their competitor majority of the time.

The service was Horrible at this location. I have always loved shopping Home Depot and I understand being short staffed but the employees here were just awful!

Very well laid out with good stock on hand!

Had to buy a new stove. Wife blew up the old one.

This Home Depot has gotten much better-ish ever since they got rid of the last manager they had! This location had gone to the dogs for the longest time but here in recent years it has improved a whole lot. It still has a ways to go.

Store nice and clean. Needed to buy lawn mower. Found a employee so very nice he went got us a cart loaded the mower took us up to register came outside and loaded the mower into our car.

I ordered some washing machine hoses online, got a text they were ready for curbside pickup In about 30 min, texted that I was there & the sweetest, friendliest young lady named Christy brought it out to me in about 5 min! Great, efficient service which is extremely rare in these trying times. Very refreshing, highly recommend!

Always good service and products.

Enjoyable if possible, just wish they actually had the things I have looked for. Example the not common rough in toilets.

Everything was good with the store, however the department CSRs were useless. I had to wait 20 minutes to get a board cut. Everyone of the CSRs told me that they would be right back and never returned.If the use of cellular devices were stopped maybe Services would be better

MS. Kristy and MS. Tee Tee is awesome the best customer service I ever seen in a hardware store if the dont know what your talking about they will find the right people to help you Im a contractor and when I walk into this home depot and I see them I fill at home awesome just awesome

A tall slender young man that works for maybe, Home Depot inventory distribution (he did not wear HD uniform) but he helped my husband load 18 bags (60lbs each) without hesitation or question. I wish I would have caught his name. Thank you so much for your time.

Clean and made great efforts to be Covid safe.

The store pickup women was very nice to me and complemented me on my hair.